Professional Speaking
Final Test Solutions
Course Introduction
Professional Speaking is designed to equip students with the skills necessary for effective oral communication in professional settings. The course focuses on the principles and practices of public speaking, covering speech organization, audience analysis, delivery techniques, and the use of visual aids. Through interactive lectures, practice presentations, and constructive feedback, students will learn to craft clear, persuasive messages tailored to diverse audiences. Emphasis is placed on overcoming communication anxiety, enhancing verbal and nonverbal delivery, and developing confidence to speak in a variety of professional contexts such as meetings, interviews, and conferences.
Recommended Textbook
Public Speaking Handbook 5th Edition by
Steven A. Beebe
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18 Chapters
900 Verified Questions
900 Flashcards
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Page 2
Chapter 1: Introduction to Public Speaking
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Sample Questions
Q1) Elocution is the use of words and symbols to achieve a goal.
A)True
B)False
Answer: False
Q2) List and briefly define the five factors in the "communication as action" process.
Answer: 1)Source-the public speaker
2)Message-the speech itself-both what is said and how it is said
3)Channels-visual & auditory-words,vocal cues,nonverbal symbols,and visual aids
4)Receiver-the individual audience member
5)Noise-anything that interferes with the communication transaction.
Q3) A crying baby that interferes with your ability to listen to a speech is an example of _______ noise.
A)internal
B)psychological
C)external
D)physiological
Answer: C
Q4) The ability to speak with competence and confidence will provide ______.
Answer: empowerment
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Chapter 2: Speaking With Confidence
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Sample Questions
Q1) Nervous speakers tend to breathe in which of the following ways?
A)They tend to inhale more than they exhale.
B)They tend to take short and shallow breaths.
C)They tend to exhale more than they inhale.
D)They tend to breathe deeply and evenly.
Answer: B
Q2) Which of the following is a good strategy to use while speaking in order to calm speaker anxiety?
A)look for positive listener support
B)focus on your fear
C)make sure your notes are visible to the audience
D)avoid over-preparation
Answer: A
Q3) Speakers who are less anxious about speaking put off working on their speeches,in contrast to speakers who are more apprehensive about public speaking.
A)True
B)False
Answer: False
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4
Chapter 3: Presenting Your First Speech
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Sample Questions
Q1) After-dinner speeches and comic monologues have the general purpose to A)inform.
B)persuade.
C)entertain.
D)inspire.
Answer: C
Q2) Audience analysis should only be performed at the beginning of preparing your speech.
A)True
B)False
Answer: False
Q3) When delivering your speech,you should use a conversational style,and try to establish rapport with your listeners.
A)True
B)False
Answer: True
Q4) Classical rhetoricians called the process of developing an orderly speech _______. Answer: disposition
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Page 5
Chapter 4: Speaking Freely and Ethically
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Sample Questions
Q1) Simply put,the act of plagiarizing is
A)failing to have a clear goal.
B)using faulty evidence.
C)stealing ideas.
D)failing to be tolerant of differences.
Q2) Accommodation means that speakers must abandon their own convictions.
A)True
B)False
Q3) Tee gave an informative speech on the poor quality of local drinking water.During his speech,Tee brought in a test kit and presented statistics that proved the local water was unsafe for drinking.He advised his class to purchase a certain type of water filter-pitcher guaranteed to remove the impurities.At the end of his speech,he mentioned that he worked for the company that made the pitcher and had them for sale.What mistake did Tee make?
A)Tee used too much evidence and reasoning for an informative speech.
B)Tee's speech was actually illegal,as he was advertising in class.
C)Tee used coercion when suggesting that the audience buy the product from him.
D)Tee violated the ethical guideline of having a responsible goal for a speech.
Q4) What guidelines should you practice when integrating an oral citation? Write a sample oral citation.
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Chapter 5: Listening to Speeches
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Sample Questions
Q1) Jeb is really very intelligent,but when he gives speeches he tends to go monotone,he mumbles a lot,and he does not move around much or use many gestures.Most listeners have trouble tuning into Jeb,even though his speech content is often excellent.Which tip can you offer the listeners to increase their listening efficiency in this situation?
A)Listen with your eyes as well as your ears,because nonverbal cues speak volumes.
B)Avoid outside distractions that may interfere with your ability to listen effectively.
C)Avoid jumping to conclusions even if you disagree with the speaker's points.
D)Adapt to the speaker's delivery by focusing on the message,not the delivery style.
Q2) 4: When listening to a speech on peer pressure,Toni relates what the speaker is saying to an experience she had as a teenager.By doing this,Toni feels she has a better grasp on the information the speaker is trying to relay.In this example,Toni is
A)attending.
B)selecting.
C)understanding.
D)remembering.
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Chapter 6: Analyzing Your Audience
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Sample Questions
Q1) A survey allows you to gather both demographic information and information about what audience members like or dislike,believe to be true or false,or think is good or bad about the topic or issues you are discussing.
A)True
B)False
Q2) What is ethnocentrism?
A)The belief that almost everyone in a cultural group will agree on core belief and values.
B)The attitude that the diverse cultural beliefs around the world should be respected by all.
C)The belief that although cultures are different,they all favor peace and harmony.
D)The attitude that one's own cultural approach is superior to those of other cultures.
Q3) List and explain the three steps you should follow to become an audience-centered speaker.
Q4) One goal of an audience-centered speaker is to avoid sexist language or remarks.
A)True
B)False
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8
Chapter 7: Developing Your Speech
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Sample Questions
Q1) What are the steps involved in brainstorming for a topic?
Q2) Not only should a speaker's choice of topic be relevant to the interests and expectations of his or her listeners; it should also take into account the knowledge listeners already have about the subject.
A)True
B)False
Q3) Mabel's central idea is "A liberal arts education benefits the student in two ways." What phrase in this central idea indicates to Mabel that her central idea has logical divisions?
A)"liberal arts"
B)"the student"
C)"education benefits"
D)"two ways"
Q4) A combination of your central idea and a summary of your main points is known as the
A)general purpose.
B)specific purpose.
C)central idea.
D)blueprint.
Q5) List four criteria for formulating a central idea.
Page 9
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Chapter 8: Gathering and Using Supporting
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Sample Questions
Q1) Most subject-matter experts are too busy and don't care to grant interviews to students,but you should still contact them anyway just in case.
A)True
B)False
Q2) Fred's community is considering a city-wide smoking ban.He is trying to do research on the effects it will have on small business owners in the community.Which of the following would be the best way for him to gather information?
A)books
B)magazines
C)interviews
D)encyclopedias
Q3) After your conversation with a representative from the health and wellness program at a local hospital,you organize your notes and decide which statements to quote in your speech.This form of supporting material is called
A)firsthand experience.
B)an interview.
C)research.
D)peer testimony.
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Chapter 9: Organizing and Outlining Your Speech
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Sample Questions
Q1) A speech organizational pattern which goes one step beyond cause-and-effect to discuss ways to solve an effect is called
A)the motivated sequence.
B)a problem-solution pattern.
C)an extended cause-effect pattern.
D)a chronological pattern.
Q2) List and explain the specific organizational strategies for organizing supporting evidence.
Q3) When you present the most important or convincing idea first in your speech,you are using the principle of A)primacy.
B)specificity.
C)complexity. D)recency.
Q4) ______ organization is by time or sequence.
Q5) List the two types of speech outlines and explain their purpose.
Q6) List and provide an example for the six types of signposts.
Q7) ______ organization focuses on a situation and its causes or a situation and its effects.
11
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Chapter 10: Introducing Your Speech
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Sample Questions
Q1) A credible speaker is
A)one whom the audience sees as a believable and competent.
B)one who has a magnetic stage presence and quick wit.
C)always the top-most authority on the subject at -hand.
D)always has several decades of speaking experience
Q2) It is important to build trust with the audience,to have them believe you and like you.This is known as speaker
A)likeability.
B)credibility.
C)trustworthiness.
D)popularity.
Q3) In her speech on the pet food industry,Keisha says,"I have always loved animals.In fact,I have two dogs and two cats at home right now.As a pet owner,I am very conscientious about what I feed my pets because I want them to live long,healthy lives." What method for creating effective introductions is Keisha using?
A)a personal reference
B)a rhetorical question
C)humor
D)references to the occasion
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Page 12
Chapter 11: Concluding Your Speech
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Sample Questions
Q1) One technique that can backfire in signaling the end of a speech is the phrase
Q2) According to the text,which phrase can backfire in signaling the end of a speech?
A)for my last point
B)in conclusion
C)finally
D)in the end
Q3) The conclusions of many famous speeches rephrase the central idea in a memorable way.
A)True
B)False
Q4) Identify two methods that can be used to create both an effective speech introduction and speech conclusion,and identify two methods that can only be used for effective conclusions.
Q5) Your introduction creates an important first impression; your conclusion leaves an equally important final impression.
A)True
B)False
Q6) Explain why speakers utilize the principle of proximity and how it works.
Page 13
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Chapter 12: Using Words Well: Speaker Language and Style
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Sample Questions
Q1) A ________ is a comparison between two things that uses the word like or as.
Q2) Regionalisms are words or phrases that are used uniquely in one part of a country but rarely used in the same way in other places.
A)True
B)False
Q3) Explain how speakers must adapt their language style to diverse listeners.
Q4) When sentences become too long or complex,they can be recast by using antithesis or suspension.These stylistic devices are used to _______.
Q5) When a speaker compares an abstract idea to a concrete image,she or he is using the figure of speech known as
A)an inversion.
B)a metaphor.
C)parallelism.
D)personification.
Q6) Identify three word structures you can use to create drama and define each structure.
Q7) _______ is the use of identical grammatical patterns.
Q8) ________ is the attribution of human qualities to inanimate things or ideas.
Q9) What are the major differences between oral and written language styles?
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Chapter 13: Delivering Your Speech
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Sample Questions
Q1) Research suggests that one of the best predictors of the effectiveness of a speech is the amount of time you spend preparing and rehearsing it.
A)True
B)False
Q2) Of all the characteristics of delivery,the most important one in a public-speaking situation for North Americans is
A)posture.
B)movement.
C)gestures.
D)eye contact.
Q3) Sometimes listeners may ask questions at the end of your speech that are unrelated to your talk.By finding a way to gently guide your questioners back to the message you are
A)paraphrasing their question.
B)listening non-judgmentally.
C)staying on message.
D)neutralizing hostile questions.
Q4) Identify and explain five suggestions for enhancing the final delivery of your speech.
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Page 15
Chapter 14: Designing and Using Presentation Aids
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Sample Questions
Q1) Which of the following is TRUE regarding the use of people as presentation aids in a speech?
A)You should never use other people as presentation aids in a speech because it increases the potential for something to go wrong.
B)You should rehearse with the person and avoid using a spur-of-the-moment volunteer in a speech.
C)You should make sure the person stands next to you the entire time you deliver your speech,otherwise their entrance might distract the audience.
D)You should avoid using others as presentational aids; rely on yourself as the presentational aid.
Q2) PowerPoint and the multitude of other presentation aids that speakers may use-especially visual aids-are powerful tools.
A)True
B)False
Q3) Presentation aids help listeners to organize ideas.
A)True
B)False
Q4) A ________ is a small object that represents a larger object.
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Chapter 15: Speaking to Inform
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Sample Questions
Q1) Expressing your ideas so that the intended message is accurately understood by the audience is known as
A)simplification.
B)audience analysis.
C)clarity.
D)precision.
Q2) When Kiko reviewed the main points in her informative speech; she used gestures,paused between each point and moved from behind the lectern.Which technique for enhancing audience recall did Kiko effectively employ?
A)building redundancy into the speech
B)reinforcing key ideas verbally
C)reinforcing key ideas nonverbally
D)pacing the flow of information
Q3) One day after hearing a presentation,most audience members will remember only about half of what they were told.
A)True
B)False
Q4) Speeches about objects may be organized topically,chronologically,or _______.
Q5) What are the four strategies to enhance audience understanding?
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Chapter 16: Understanding Principles of Persuasive Speaking
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Sample Questions
Q1) Our likes and dislikes are represented by our A)reasoning. B)attitudes. C)beliefs. D)values.
Q2) When a proposition in a persuasive speech focuses on changing a procedure,a law,or a behavior,it is a proposition of A)fact. B)value. C)policy. D)action.
Q3) Maslow's hierarchy of needs asserts that basic human needs must be satisfied before listeners can be motivated respond to higher needs.These basic needs are A)physiological. B)safety.
C)social.
D)psychological.
Q4) A ________ is a good result or something that creates a positive feeling for the listener.
Page 18
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Chapter 17: Using Persuasive Strategies
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Sample Questions
Q1) A demagogue is a speaker who attempts to gain power or control over others by using impassioned emotional pleas and appealing to listeners' prejudices.
A)True
B)False
Q2) As United Nations representatives,Shanthy and Miles were determined to establish an early warning system for tsunami threats.They had personally seen the devastation in their homeland of Sri Lanka in December 2004,and knew they had the power to affect change.In their speeches before the UN,they showed heartbreaking pictures and the tragic amateur videos from tourists when the tsunami struck.In the end,they were able to persuade the audience to consider the proposal for an early warning system.Which tip did they follow for using emotions to persuade?
A)They used emotion-arousing images to trigger audience response.
B)They used an appeal to evoke feelings of hope and pride.
C)They used concrete facts that appealed to the audience's logic.
D)They used an argument organized by problem and solution.
Q3) List five tips for using emotion to persuade.
Q4) List and describe the three types of credibility and discuss how a speaker can enhance credibility at each level.
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Page 19
Chapter 18: Speaking for Special Occasions and Purposes
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Sample Questions
Q1) ________ occurs when the initial sounds of words are switched in a single phrase.
A)Pun
B)Spoonerism
C)Malapropism
D)Hyperbole
Q2) What should the speaker keep in mind when giving an acceptance speech?
A)Do not concern yourself with time; take as much time as necessary in order to thank everyone on your list.
B)Thank those giving you the award and comment on the significance of the award to you.
C)Be emotional,be sincere,and take as long as you wish.
D)Write out your whole speech,word-for-word on note cards,so you can use them to read from.
Q3) According to Jay Leno,"jokes work best when they are easy to understand."
A)True
B)False
Q4) What are the speaker's main objectives in a eulogy?
Q5) List and describe the nine different types of ceremonial speeches.
Q6) Identify and explain four guidelines for making group presentations.
Page 20
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