Professional Issues in Nursing
Midterm Exam
Course Introduction
This course explores the key professional issues affecting contemporary nursing practice, including legal and ethical considerations, cultural competence, interprofessional collaboration, advocacy, and the impact of healthcare policy. Students will examine current challenges facing the nursing profession, such as workplace safety, professional boundaries, nurse autonomy, and accountability. Emphasis is placed on the development of professional values, leadership skills, and strategies for navigating the evolving healthcare environment, preparing students to practice as responsible, reflective, and effective nursing professionals.
Recommended Textbook
Leading and Managing in Nursing 7th Edition by Patricia
Available Study Resources on Quizplus
31 Chapters
757 Verified Questions
757 Flashcards
Source URL: https://quizplus.com/study-set/2231
Page 2
S. Yoder
Chapter 1: Leading, Managing, and Following
Available Study Resources on Quizplus for this Chatper
26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/44349
Sample Questions
Q1) A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has called in sick five times in the past month.He tells the manager that he very much wants to come to work when scheduled but must often care for his wife, who is undergoing treatment for breast cancer.According to Maslow's need hierarchy theory, what would be the best approach to satisfying the needs of this nurse, other staff, and patients?
A)Line up agency nurses who can be called in to work on short notice.
B)Place the nurse on unpaid leave for the remainder of his wife's treatment.
C)Sympathize with the nurse's dilemma and let the charge nurse know that this nurse may be calling in frequently in the future.
D)Work with the nurse, staffing office, and other nurses to arrange his scheduled days off around his wife's treatments.
Answer: D
Q2) According to the complexity theory, what would be the focus of measurement?
A)Cost per hospital day
B)Bed utilization
C)Infection rates
D)Staff morale and budgets
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Clinical Safety: The Core of Leading, Managing, and Following
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44350
Sample Questions
Q1) As a manager in a new nursing home, where might you consult for guidance and evidence to support the development of safe patient practices?
A)Hospitals
B)Business
C)Industry
D)Outpatient clinics
Answer: A
Q2) What did the IOM Health Professions Education report highlight as a concern for patient safety?
A)A normal risk in professional practice
B)A result of disciplinary silos
C)A reflection of frontline staff
D)Related to systems errors
Answer: B
Q3) What does the SBAR approach to patient safety encourage?
A)Consistency in assessment and practices
B)Continuing education
C)Multidisciplinary approaches
D)Patient feedback
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Legal and Ethical Issues
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44351
Sample Questions
Q1) While walking past a patient's room, you overhear one of the RN staff telling a patient that the patient has no right to refuse chemotherapy treatment because the family and the doctor think the treatment is the best option for the patient.This patient is 40 years of age and alert.When you meet later to discuss what you heard with the RN, it is important to:
A)discuss how statute law enforces the right of the doctor, but not of families, to ensure that patients comply with recommended treatment plans.
B)discuss that statute law provides for patient autonomy and refusal of treatment.
C)remind the nurse to provide clearer explanations to aid in the patient's comprehension of the treatment and compliance.
D)acknowledge the nurse's role in ensuring that she does not fail in her duty of care for the patient.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Cultural Diversity and Inclusion in Health Care
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44352
Sample Questions
Q1) Cultural diversity is the term used to describe a vast range of cultural differences.Events have symbolic meanings for the nurse manager and the staff.The event that would be most likely to provide symbolic meaning to a nurse manager and staff is a:
A)task force formed to commemorate a New Year's celebration in the Western tradition.
B)project to provide Christmas gifts to the children in a daycare program.
C)celebration of National Nurses Week with the focus on cultural care.
D)task force to develop a poster for the unit depicting religions of the world.
Q2) Mary joins 5W nursing unit.Mary is a new graduate who is anxious to fit in.She soon learns that some of her "book learning" is being criticized by her colleagues, so she adapts her practice to what others on the unit are doing.She is demonstrating:
A)cultural awareness.
B)cultural sensitivity.
C)acculturation.
D)cultural marginality.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Gaining Personal Insight: The Beginning of Being a Leader
Available Study Resources on Quizplus for this Chatper
21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/44353
Sample Questions
Q1) A new graduate nurse has accepted a position in an intensive care unit.The nurse is assigned a preceptor with several years of experience.The new nurse also notices the other staff seek this nurse out for answers to questions and as a resource to the unit.What does the new nurse consider the role of the mentor nurse?
A)A formal leader
B)A positional leader
C)An official leader
D)An informal leader
Q2) As a nurse manager, you are a leader in health care and on the unit you manage.Looking at the larger picture of health care and patient environment on the unit, what is your primary role when evaluating the care provided on your nursing unit?
A)Focus on cost outcomes.
B)Assess staff for contentment on unit.
C)Ensure quality patient care on unit.
D)Provide education to the staff of the unit.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Being an Effective Follower
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/44354
Sample Questions
Q1) The manager of a nursing unit is having difficulty working with a new graduate nurse.The new graduate nurse is excited and full of ideas she wants to try keeps pushing the manager to make changes.The manager decides to provide the new nurse with an opportunity to present an idea to the staff at the next meeting.What is the manager providing the new nurse?
A)Leadership opportunity
B)Working to improve patient care
C)Input to the unit
D)All of the above
Q2) A staff nurse is taking leadership classes in an advanced degree program with a goal to become a nurse manager.The nurse is studying the leader-follower relationship.What has the nurse discovered as accurate part of the leader-follower relationship?
A)Leaders are also followers.
B)Followers need to linear structures.
C)Followers are submissive in nature.
D)Leaders should dictate to the group.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Managing Self: Stress and Time
Available Study Resources on Quizplus for this Chatper
26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/44355
Sample Questions
Q1) Sources of occupational stress in nursing include all except which of the following?
A)Authoritarian leadership
B)Concern about moral wrongdoing by colleagues
C)Multiple changes in a short time
D)Rotating shifts
Q2) In helping nurse managers to manage their time, the chief nursing officer suggests that they:
A)maintain a perfectionistic attitude.
B)set up a complaint list.
C)have good negotiation skills.
D)have good information literacy skills.
Q3) In a job interview for a nursing position, Marley can be assured that which of the following will occur?
A)Both eustress and distress
B)Only eustress
C)Only distress
D)Neither eustress nor distress
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communication and Conflict
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44356
Sample Questions
Q1) Sarah is a nurse manager in a surgical unit.She is concerned about a conflict between Lucy (a staff nurse) and one of the maintenance personnel.Sarah explains to Lucy that unsatisfactory resolution of the conflict is typically destructive and will result in:
A)decreased frustration between the maintenance worker and her.
B)a good relationship with the maintenance department.
C)eventual resolution of the problem without further intervention.
D)decreased productivity on her part.
Q2) A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager.The staff wants to keep their old procedures, and they resist the changes.Conflict arises from:
A)group decision-making options.
B)perceptions of incompatibility.
C)increases in group cohesiveness.
D)debates, negotiations, and compromises.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Power, Politics, and Influence
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44357
Sample Questions
Q1) A manager relies on his director (immediate supervisor) for advice about enrolling in graduate school to prepare for a career as a nurse executive.The director may exercise what kinds of power in the relationship with the manager in this advisory situation?
A)Expert, coercive, and referent
B)Reward, connection, and information
C)Referent, expert, and information
D)Reward, referent, and information
Q2) Your colleague Mary, a recent graduate, announces that she intends to leave nursing in 3 to 4 months to pursue a position in marketing.While at your agency, she plans to give patients excellent care and to learn as much as she can, because "Who knows? Nursing is a great job with a great pay and I may return someday." Mary's statements most accurately exemplify which orientation to the concept of nursing?
Nursing as a(n):
A)profession.
B)occupation.
C)flexible discipline.
D)career with off and on ramps.
To view all questions and flashcards with answers, click on the resource link above.
Page 11
Chapter 10: Health Care Organizations
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44358
Sample Questions
Q1) What patients would most likely be covered under Medicare?
A)Jim, who lives on the street and has occasional infections
B)Alysha, who is on social assistance and has a 5-year-old daughter with frequent ear infections
C)Karen, a housewife, 45 years of age, whose husband recently abandoned the family
D)Dan, who is 68 years of age and in good health
Q2) What would be the most appropriate focus in developing a business plan for a nurse-owned home healthcare service?
A)Programs to educate the community on preparing healthy meals for a limited cost
B)Reduction of injuries from alcohol-related accidents
C)Pain management for patients with low back pain
D)Reduction of falls among seniors
To view all questions and flashcards with answers, click on the resource link above.
12
Chapter 11: Organizational Structures
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44359
Sample Questions
Q1) With revenue reductions and cost-saving measures, the number of managers has been reduced, this has increased the number of team leaders supervised by managers by as many as three.This change may result in:
A)decreased patient satisfaction.
B)increased efficiency in costs.
C)a more positive perception of managers.
D)little change to manager-staff relationships.
Q2) Because of rapid turnover and the ongoing hiring of new graduates, the skill levels of staff in a busy CCU are varied.Senior staff are becoming burned out with the need to provide mentorship and guidance to new staff.As the manager, you propose the addition of a nurse in advanced practice to provide consultation and education for staff.What is this position considered?
A)Hierarchical position
B)Ancillary
C)Line position
D)Staff position
To view all questions and flashcards with answers, click on the resource link above.
13
Chapter 12: Care Delivery Strategies
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44360
Sample Questions
Q1) The nurse manager at a cardiac rehabilitation unit was asked to select a care delivery model.Which of the following methods would be the most cost-effective?
A)Functional method
B)Case management method
C)Primary care method
D)Team method
Q2) Case managed care may enhance profit in a for-profit health organization by:
A)minimizing costs in high resource consumption areas.
B)combining licensed and non-licensed care providers in delivering patient care.
C)increasing reimbursement from third-party payers.
D)reducing the amount of technology used to support clinical decision making.
Q3) In a small rural nursing home, a director of nursing decides, because of a shortage of nurses, to implement a partnership model to help with basic tasks that comply with state rules regarding delegation.What type of design constitutes a partnership care delivery model?
A)RN and LPN/LVN
B)RN and RN
C)RN and medication assistants
D)RN and certified nurses' aides
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Staffing and Scheduling
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44361
Sample Questions
Q1) The difference between staffing and scheduling is that staffing:
A)puts the right person in the right position.
B)puts the right person in the right time and place.
C)refers to the number of nursing hours per patient per day.
D)looks after interpretation of benefits and compensation.
Q2) The American Nurses Association has advocated for the Registered Nurse Safe Staffing Act.This legislation is based on ANA Safe Staffing Principles and takes what factors into consideration for planning staffing on a nursing unit?
A)Patient acuity and complexity
B)Education and training of the nurses
C)Technology available and use on the unit
D)All factors listed are to be considered
Q3) A nurse manager must also consider a number of internal variables that will affect staffing patterns.An internal variable to be considered is:
A)organizational staffing policies.
B)state licensing standards.
C)American Nurses Association.
D)consumer expectations.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Work Force Engagement Through Collective
Action and Governance
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44362
Sample Questions
Q1) In looking at an organizational chart for her institution, Jennifer notes that nursing is led at the senior level by a non-nurse executive.Jennifer expresses concern that this is a reflection of how nursing is viewed within the organization.Jennifer's comments reflect:
A)a concern that resource allocation will be made on a business and not a professional model.
B)the dissatisfaction that occurs when lack of autonomy is given to nurses.
C)concern with the nonadvancement of nursing practice in the institution.
D)an awareness of how organizational culture is reflected in organizational structure.
Q2) Collective action is effective in:
A)ensuring that needs of nurses are placed ahead of other disciplines.
B)defining nursing as a profession.
C)advising patients of the needs of nurses.
D)amplifying the influence of individuals.
To view all questions and flashcards with answers, click on the resource link above.
16
Chapter 15: Making Decisions and Solving Problems
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44363
Sample Questions
Q1) John Smith, one of three managers at BSG Labs, drafted a policy that would allow his department to do more testing in his lab.This policy included the times for regular collection as well as a new process for emergency laboratory testing.The policy and procedures were never followed.The reason was that:
A)the policy was too lengthy and inundated readers with too much detail.
B)the policy made decisions for other departments in the company.
C)the staff did not believe that the new policy would be effective.
D)testing should not be done in the lab.
Q2) Jane, an experienced head nurse, is given the task of completing the summer vacation schedule for the pediatric unit.She is fully aware of the hospital's restrictions on time off and the number of staff on vacation at any given time, as well as its issues regarding seniority.She weighs the options of allowing staff choice, such as it takes more time but gives employees options.However, if choice is allowed, this could cause arguments.Which of the following is the best alternative?
A)Ask for requests for vacation time in advance, and post the times.
B)Post the completed vacation schedule.
C)Post a tentative schedule, and request feedback.
D)Post a blank schedule, and ask staff members to fill in their times by a given date.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: The Impact of Technology
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44364
Sample Questions
Q1) A home health nurse has been assigned to cover a 300-square-mile area of remote Montana.Mrs.Baker has just been discharged home following bowel surgery and has a new colostomy.She will need daily contacts for at least 2 weeks and then regular weekly contact following that week.Because it is not possible to visit Mrs.Baker in person every day and see all of the other clients, the nurse gives her a laptop computer with net meeting software installed.Each morning, both dial in at an agreed-upon time and discuss her progress.The home health nurse assesses whether or not the client needs to be seen that day and is able to view the colostomy site.This type of technology is called:
A)distance learning.
B)knowledge software.
C)telecommunications.
D)biomedical technology.
Q2) As a nurse manager representative on a clinical information system selection team, you would be particularly concerned if the favored system:
A)involves screen displays that are best configured for nonclinical users.
B)requires an upgrade to servers in the facility.
C)requires staff orientation and training during implementation of the software.
D)minimizes the amount of data entry necessary.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Delegating: Authority, Accountability,
Responsibility in Delegation Decisions
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44365
Sample Questions
Q1) County Hospital has position descriptions for all staff, including RN Team Leaders.Sarah, a team leader on the rehab unit, assesses the needs of the patients in her area, assesses the skills and backgrounds of each of the individuals on her team, and then assigns and delegates the appropriate care provider to each patient and task.Sarah provides Colleen, her RN colleague with details regarding the patients to whom Colleen has been assigned on the day shift.This is an example of: A)accountability. B)responsibility.
C)assignment. D)delegation.
Q2) With delegation, responsibility and accountability remain with the: A)physician.
B)professional who delegates.
C)individual who receives the delegation.
D)individual who previously performed the task.
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 18: Leading Change
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44366
Sample Questions
Q1) You anticipate that your region will soon move toward an e-health record system.You begin to discuss this with your staff and are disappointed that you receive little positive response from the staff about this possibility.One staff member, in particular, seems to sum it up by saying "e-health? Won't happen in my working life! There are too many problems with it, like privacy issues." This response is most likely motivated by:
A)lack of urgency regarding the need to change.
B)lack of evidence to support importance of technology.
C)deficits in education and experience.
D)lack of organizational support for change.
Q2) An example of one strategy to improve participation in the change process by staff fitting the behavioral descriptions of laggards, early majority, late majority, and rejecters is to:
A)encourage teamwork.
B)transfer to a different unit.
C)require attendance at staff meetings.
D)delegate the roles and tasks of change.
To view all questions and flashcards with answers, click on the resource link above.
Page 20
Chapter 19: Building Effective Teams
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44367
Sample Questions
Q1) Mobilizing others to accomplish extraordinary things requires what leadership behaviors? (Select all that apply.)
A)Celebrating the successes of others
B)Demonstrating exceptional technical skills
C)Imagining possibilities
D)Establishing a sense of "being in this together"
Q2) A nurse manager is experiencing conflicts between herself and staff members.She had tried to develop a team by using a shared leadership model to empower the staff.Staff members are functioning:
A)as a team.
B)independently.
C)interdependently.
D)as a group.
Q3) Which of the following would not be a characteristic of an effective team nurse leader?
A)An autocratic perspective
B)Excellent communication skills
C)Awareness of everyone's abilities
D)A genuine interest in team members
To view all questions and flashcards with answers, click on the resource link above.
Page 21
Chapter 20: Managing Costs and Budgets
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44368
Sample Questions
Q1) In preparing her budget, a nurse manager determines that she needs to budget for six FTE RN positions in the upcoming year.Based on a 40-hour week, this means that the nurse manager has determined that the budget will provide for _____ hours.
A)12,480 productive
B)10,820 productive
C)12,480 paid
D)10,800 patient care
Q2) In a nurse managers' meeting, the chief nursing officer encourages the managers to brainstorm ways to reduce costs.Nurse managers have the greatest impact on reducing costs by managing:
A)supplies.
B)staffing.
C)fixed costs.
D)medication costs.
Q3) Which of the following factors is not implicated in rising healthcare costs?
A)Rising expectations of consumers for cure and care
B)Marketing of drugs to consumers
C)Large administrative staffs to process medical billings
D)Rising Medicare costs
To view all questions and flashcards with answers, click on the resource link above.
Page 22
Chapter 21: Selecting, Developing, and Evaluating Staff
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44369
Sample Questions
Q1) The biggest challenge in the recruitment of staff is:
A)finding well-qualified candidates who can function well within your particular work culture.
B)recruiting individuals with the appropriate qualifications and experience.
C)screening out candidates who are unable to function well within a team.
D)determining if candidates have had previous negative experiences in a work environment.
Q2) The nurse manager schedules evaluations of staff members using a newly developed performance appraisal tool.The development of a performance appraisal tool should include:
A)organizational mission, philosophy, and position requirements.
B)a generalized overview of the duties of a position.
C)a skills checklist and accreditation requirements.
D)an ordinal scale that ranks all employees.
Q3) An outpatient clinic advertised for RN positions.Before authorizing an open position, the nurse manager should:
A)review the position description and performance expectations for the opening.
B)place an ad in the local newspaper and on the telephone job line.
C)review all current applications on file.
D)look for employees within the system who might best fill the position.
To view all questions and flashcards with answers, click on the resource link above. Page 23
Chapter 22: Person-Centered Care
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44370
Sample Questions
Q1) Corrine, a student nurse, often hears that nurses are gatekeepers and wonders what that term means.As a nurse leader, you explain that this is a reference to the:
A)assessment and admission of patients into care.
B)orientation of patients to services once they are admitted.
C)function of controlling which patients see the physician and which do not.
D)coordination of care, services, advocacy, and access for patients within the healthcare system.
Q2) John is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner.He says that he doesn't understand what he is supposed to be doing about his medications, because every time he comes to the clinic, he sees a different provider.John's experience represents what aspect of the current consumer experience?
A)Nurses are well-trusted members of the healthcare team.
B)Fragmentation of care results in lack of respect and trust.
C)Care providers often have conflicting ideas about care.
D)The public does not trust care providers other than nurses.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 23: Managing Quality and Risk
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44371
Sample Questions
Q1) The outcome statement "Patients will experience a ten percent reduction in urinary tract infections as a result of enhanced staff training related to catheterization and prompted voiding" is:
A)physician-sensitive and nonmeasurable.
B)measurable and nursing-sensitive.
C)precise, measurable, and physician-sensitive.
D)patient care-centered and nonmeasurable.
Q2) The nurse manager is concerned about the negative ratings her unit has received on patient satisfaction surveys.The first step in addressing this issue from the point of view of quality improvement is to:
A)assemble a team.
B)establish a benchmark.
C)identify a clinical activity for review.
D)establish outcomes.
Q3) Examples of sentinel events include: (Select all that apply.)
A)forceps left in an abdominal cavity.
B)patient fall, with injury.
C)short staffing.
D)administration of morphine overdose.
E)death of patient related to postpartum hemorrhage.
To view all questions and flashcards with answers, click on the resource link above. Page 25
Chapter 24: Translating Research Into Practice
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44372
Sample Questions
Q1) Which of the following is a meta-analysis?
A)Review of 35 studies on nurse work satisfaction to determine the significance of the aggregated research findings
B)Review of multiple chart audits to determine which errors are being reduced through implementation of evidence-based guidelines
C)RCT comparing the effectiveness of a local anesthetic in reducing the pain of venipuncture in young children
D)Analysis of factors contributing to nurse burnout and dissatisfaction at emergency room sites
Q2) At an organizational level, which of the following strategies would assist in ensuring that EBP is incorporated into nursing care?
A)Formation of nursing-only implementation teams
B)Restriction of evidence to RCTs
C)Formation of a network of individuals doing research and/or interested in research utilization
D)Avoidance of partnership with experienced researchers
To view all questions and flashcards with answers, click on the resource link above.
Chapter 25: Managing Personal and Personnel Problems
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44373
Sample Questions
Q1) Nathan has been on the cardiac unit for 6 months and has found it difficult to adjust to the expectations of his team.Which of the following behaviors would most likely signal that Nathan is intending to resign from his position on the unit?
A)Increased absenteeism over the past month
B)Increased attempts to discuss his concerns with his colleagues
C)Testing of workplace guidelines
D)Frequent defensiveness
Q2) During unit staff meetings, you observe that Marg rolls her eyes and snorts whenever Julia makes a comment.Your first response as a unit manager is to:
A)discuss what you have observed with Marg.
B)file immediate documentation in Marg's personnel file.
C)ask Julie to monitor Marg's behavior during meetings.
D)ignore the behavior, as Marg is one of your strongest nurses.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 26: Role Transition
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44374
Sample Questions
Q1) The new nurse manager feels pulled between the expectations of staff, the demands of hospital administrators, and family obligations.According to the theory by Hardy (1978), unrelieved role stress and strain will lead to:
A)frustration and anger.
B)alienation of family and friends.
C)low productivity and performance.
D)physical symptoms and acute illness.
Q2) Sarah is a nursing graduate of 5 years who is very confident in her clinical skills.She has taken some certificate courses in leadership and management and has considered beginning a graduate degree with this focus.She is excited about being able to use her knowledge and interest by being hired as a nurse manager.Before beginning her new position, Sarah spends time with her nurse executive to clarify the executive's expectations of her and of the unit that she has been hired to manage.Sarah's actions are important in avoiding role:
A)ambiguity.
B)transition.
C)development.
D)negotiation.
To view all questions and flashcards with answers, click on the resource link above. Page 28
Chapter 27: Managing Your Career
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44375
Sample Questions
Q1) An experienced staff nurse applies for a distinct position of patient advocate at a new clinic.Based on the various tools available to her, which of the following should she bring to her interview to best present her skills?
A)Résumé
B)Annual evaluations
C)Portfolio
D)Patient advocacy project
Q2) In preparing for a fair interview process as a hiring manager, you should:
A)put water out for the candidates.
B)ensure that you know the names of all candidates.
C)dress comfortably and professionally.
D)prepare a schedule of questions to be asked of all candidates.
Q3) A functional résumé focuses on:
A)experience and skills gained in positions.
B)positions held and specific roles in the positions.
C)academic qualifications and achievements.
D)relating skills and experience to qualifications in a specific position.
To view all questions and flashcards with answers, click on the resource link above.
29
Chapter 28: Developing the Role of Leader
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44376
Sample Questions
Q1) Which of the following nurses is MOST likely to inspire others to do their best?
A)Nancy, RN, is an individual who enjoys details and organization.She regularly leaves notes for the next shift about what has been done incorrectly or omitted.
B)Jim, RN, has been involved in nursing for several years and is well liked by patients and families.He continually searches for new knowledge and skills, and his sense of humor and optimism are infectious.
C)Clara has been the head nurse on Unit 3Y for years.She is quiet but enjoys patients and their families.She has not been to a conference in years because the unit is her entire life.
D)Karen is a team leader.She is extraordinarily vigilant about ensuring that everyone is treated fairly in assignments.She is also very conscientious about care and regularly checks up on what everyone is doing to ensure that it is done correctly.
Q2) The style of leadership that Kari is exhibiting is likely to:
A)ensure that the organization is financially stable.
B)stifle innovative thinking about ways to move out of financial jeopardy.
C)lead to apathy and disinterest in the organizational goals.
D)lead to decreased attrition of staff on her unit.
To view all questions and flashcards with answers, click on the resource link above. Page 30
Chapter 29: Developing the Role of Manager
Available Study Resources on Quizplus for this Chatper
24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/44377
Sample Questions
Q1) A nurse manager is discussing with unit staff the repeated lack of staff compliance in documenting exercise activity for post-cardiac surgery clients.The unit's licensed practical/vocational nurses are responsible for ensuring that clients carry out the prescribed exercise regimen and that the activity is documented.Using Drucker's five basic functions of a manager, identify appropriate functions for the nurse manager to use when addressing this situation: (Select all that apply.)
A)divide the necessary activities into manageable tasks, so clients adhere to the exercise regimen.
B)establish objectives and goals for each area and decide who is accountable for them.
C)allow clients to organize the activities.
D)engage in activities that motivate the team and communicate effectively with the responsible staff members.
E)analyze, appraise, and interpret the performance of responsible staff, and communicate these findings to staff management.
F)allow clients to establish objectives and goals.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 30: The Strategic Planning Process
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44378
Sample Questions
Q1) As a nursing leadership student, you have had the opportunity to develop a palliative care manual that will be utilized by the palliative care network (PCN) in your region for teaching healthcare professionals.The PCN has requested that you provide a prioritized plan of action for marketing the manual on a regional and state basis.What is the first priority?
A)Motivate the target market.
B)Research the target market.
C)Communicate benefits to the target group.
D)Package the product.
Q2) After an extensive campaign to ensure that the community surrounding Pacific Hospital has been exposed to the emphasis of excellence in clinical care that occurs through the use of evidence, the marketing team finds that the public perception has changed little.This determination is made possible through:
A)marketing surveys.
B)focus groups.
C)informal feedback.
D)comparison of data against benchmarks.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 31: Thriving for the Future
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/44379
Sample Questions
Q1) A necessary leadership strength for nurses of the future is:
A)inspiring others to work their best to create the future.
B)understanding the nuances of fundraising to make up funding shortfall.
C)guarding the tendency of other professions to encroach on nursing roles.
D)adapting work life to an aging nursing work force.
Q2) The starfish analogy is exemplified in which of the following?
A)A unit manager resigns after continued tension between the administration and her regarding implementation of primary nursing.The primary nursing project dies.
B)Nurses try to establish a clinic that provides ambulatory care to parents and young children in an impoverished neighborhood.Community members advocate for funding from political leaders and insurers.
C)Alana, a new graduate, promotes continence care based on evidence.When she presents her ideas, senior staff refuses to consider it.
D)The head of a community health service moves on to another position.Programs are disbanded.
To view all questions and flashcards with answers, click on the resource link above.