Production and Operations Management Practice Questions - 1161 Verified Questions

Production and Operations Management Practice Questions https://quizplus.com/study-set/3102 14 Chapters 1161 Verified Questions

Production and Operations Management Practice Questions Course Introduction Production and Operations Management explores the fundamental principles and practices involved in the efficient creation of goods and delivery of services within organizations. This course examines key concepts such as process design, capacity planning, inventory management, quality control, project management, and supply chain coordination. Students will learn how to analyze and improve production systems, optimize resource utilization, and implement strategies to enhance productivity and competitiveness. Emphasis is placed on integrating contemporary tools and techniques to solve operational challenges in both manufacturing and service environments.

Recommended Textbook Operations and Supply Chain Management The Core 3rd Edition by F. Robert Jacobs

Available Study Resources on Quizplus 14 Chapters 1161 Verified Questions 1161 Flashcards Source URL: https://quizplus.com/study-set/3102

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Chapter 1: Operations and Supply Chain Management Available Study Resources on Quizplus for this Chatper 84 Verified Questions 84 Flashcards Source URL: https://quizplus.com/quiz/61461

Sample Questions Q1) Which of the following are defined as core goods?

A) Chemicals B) Airlines C) Data storage systems D) Hotels E) None of the above Answer: C Q2) Planning is where a firm must determine how anticipated demand will be met with available resources.

A)True B)False Answer: True Q3) "Operations" refers to manufacturing and service processes used to transform resources employed by a firm into products desired by customers.

A)True B)False Answer: True To view all questions and flashcards with answers, click on the resource link above.

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Chapter 2: Strategy and Sustainability Available Study Resources on Quizplus for this Chatper 54 Verified Questions 54 Flashcards Source URL: https://quizplus.com/quiz/61460

Sample Questions Q1) In a partial measure of productivity the denominator of the ratio would include all resources used or all inputs.

A)True B)False Answer: False Q2) Once an operations strategy is adopted and articulated,the primary emphasis becomes perfecting the system of activities that make up the strategy through detailed refinements over a long period of time.

A)True B)False Answer: False Q3) Infrastructure decisions within operations strategy include the selection of the appropriate technology,the role of inventory and the location of facilities.

A)True B)False Answer: False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 3: Forecasting Available Study Resources on Quizplus for this Chatper 101 Verified Questions 101 Flashcards Source URL: https://quizplus.com/quiz/61459

Sample Questions Q1) Distinguish between strategic and tactical forecasts.

Answer: Strategic and tactical forecasts are described in the chapter introduction.A successful response to this question will contain some of the following explanation.

Strategic forecasts are for very high-level demand analysis.What do we expect the demand to be for a group of products over the next year,for example? These forecasts are used to help set the strategy of how,in an aggregate sense,we will meet demand.

Tactical forecasts are also needed for how a firm operates processes on a day-to-day basis.For example,to answer questions like when should the inventory for an item be replenished,or how much production should we schedule for an item next week? These tactical forecasts' goal is to estimate demand in the relative short term,a few weeks or months.Tactical forecasts are important to ensure that in the short term we are able to meet customer lead time expectations and other criteria related to the availability of our products and services.With this question,some student responses go too far and attempt to distinguish forecasting methodologies that are "best" for one type of forecast or the other.Typically,these responses are far from the mark.

To view all questions and flashcards with answers, click on the resource link above.

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Chapter 4: Strategic Capacity Management Available Study Resources on Quizplus for this Chatper 64 Verified Questions 64 Flashcards Source URL: https://quizplus.com/quiz/61458

Sample Questions Q1) Describe the relationship between capacity utilization and quality in a service operation.

Q2) In solving a decision tree problem,calculations start at the ends of the "branches" of the tree and work backwards to the base of the tree.

A)True B)False Q3) A decision tree problem does not need probabilities or payoffs to generate a solution.

A)True B)False Q4) The objective of strategic capacity planning is to determine the overall capacity level of capital intensive resources (including facilities,equipment,and overall labor force size)that best supports the company's short-range competitive strategy.

A)True B)False Q5) Outsourcing is a common source of external capacity.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 5: Projects Available Study Resources on Quizplus for this Chatper 77 Verified Questions 77 Flashcards Source URL: https://quizplus.com/quiz/61457

Sample Questions Q1) A series of projects that are organized in such a way that each project utilizes people from different functional areas is using which of the following organizational structures?

A) Matrix project B) Integrated Task Force C) Functional project D) Pure project E) Cross-functional flexible team Q2) For an activity in a CPM analysis,the Early Start time is 8 and the Late Start time is 10.Which of the following statements is true?

A) The Late Finish is 12 B) The Early Finish is 10 C) The slack for this activity is 2 D) The duration of this activity is 2 E) The activity is on the critical path Q3)

What

is

the

most

basic

requirement

of

an

EVM

system?

____________________________________________________________ _ Q4)

What

do

the

initials

EVM

stand

for?

_______________________________________ Q5)

What

are

"project Page 7 _________________________________________

milestones?"

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Chapter 6: Manufacturing and Service Processes Available Study Resources on Quizplus for this Chatper 73 Verified Questions 73 Flashcards Source URL: https://quizplus.com/quiz/61456

Sample Questions Q1) The essential issue in satisfying customers in the make-to-stock environment is to balance the cost of the finished item against the willingness of the consumer to pay for it.

A)True B)False Q2) The closer the customer is to the customer order decoupling point the longer it takes the customer to receive the product.

A)True B)False Q3) The placement of which of the following is not determined by production process organization decisions?

A) Departments B) Workgroups C) Workstations D) Machines E) Emergency exits Q4) An example of an assemble-to-order firm is Dell Computer.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 7: Service Processes Available Study Resources on Quizplus for this Chatper 85 Verified Questions 85 Flashcards Source URL: https://quizplus.com/quiz/61455

Sample Questions Q1) Joining a line at an airport shoeshine stand where there are five people shining shoes

puts

you

in

which

type

of

queuing

system

line

structure?

______________________________________________________ Q2) Which of the following is a suggestion for managing queues presented in the textbook?

A) Train your servers to be friendly B) Tell customers that the line should encourage them to come during slack periods C) Give each customer a number D) Periodically close the service channel to temporarily disperse the line E) Use humor to defuse a potentially irritating situation Q3) Which following queue discipline is discussed in the textbook?

A) Emergencies first B) Garner-Whitten formula C) Newest customer first D) Patient customers last E) None of the above Q4) An important aspect of service products is that they cannot be inventoried.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 8: Sales and Operations Planning Available Study Resources on Quizplus for this Chatper 65 Verified Questions 65 Flashcards Source URL: https://quizplus.com/quiz/61454

Sample Questions Q1) Which of the following is a production planning strategy presented in the textbook?

A) Level B) Strategic C) Balanced D) Synchronous E) Optimal Q2) A rate fence is a person who books airline seats at low rates far in advance and sells the seats at a profit later.

A)True B)False Q3) Order scheduling is the step in the aggregate operations planning process that immediately follows material requirements planning.

A)True B)False Q4) The aggregate operations planning variable "inventory on hand" refers to the balance of unused inventory carried over from the previous time period.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 9: Material Requirements Planning Available Study Resources on Quizplus for this Chatper 89 Verified Questions 89 Flashcards Source URL: https://quizplus.com/quiz/61453

Sample Questions Q1) MRP is most valuable where a number of products are made in batches using the same productive equipment.

A)True B)False Q2) Which of the following industry types have high expected benefits from the application of MRP? A) Fabricate-to-order B) Hospitals C) Assemble-to-order D) Aircraft manufacturers E) Oil refineries Q3) An input to the material requirements planning (MRP)system is an exception report.

A)True B)False Q4) Manufacturing firms maintain bill of materials (BOM)files,which are simply a sequencing of everything that goes into a final product.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 10: Quality Management and Six Sigma Available Study Resources on Quizplus for this Chatper 149 Verified Questions 149 Flashcards Source URL: https://quizplus.com/quiz/181524

Sample Questions Q1) The value for "z" used in quality control charts is based on the degree of confidence you want to have in the resulting UCL and LCL values.

A)True B)False Q2) While small business organizations can seek to achieve the Baldrige National Quality Award,hospitals cannot.

A)True B)False Q3) The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?

A) Quality is free B) Leadership from senior management C) Customer focus D) Total involvement of the workforce E) Continuous improvement Q4)

The

term

CTQ

is

used

in

which

portion

of

the

DMAIC

methodology?

______________________________ To view all questions and flashcards with answers, click on the resource link above.

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Chapter 11: Inventory Management Available Study Resources on Quizplus for this Chatper 108 Verified Questions 108 Flashcards Source URL: https://quizplus.com/quiz/61451

Sample Questions Q1) One of the drivers of the direct-to-store (direct distribution)approach is the increase in global sourcing.

A)True B)False Q2) Fixed-order quantity systems assume a random depletion of inventory,with less than an immediate order when a reorder point is reached.

A)True B)False Q3) Computer inventory systems are often programmed to produce a cycle count notice in which of the following case?

A) When the record shows a near maximum balance on hand B) When the record shows positive balance but a backorder was written C) When quality problems have been discovered with the item D) When the item has become obsolete E) When the item has been misplaced in the stockroom Q4) Fixed-order quantity inventory models are "time triggered."

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 12: Lean Supply Chains Available Study Resources on Quizplus for this Chatper 73 Verified Questions 73 Flashcards Source URL: https://quizplus.com/quiz/61450

Sample Questions Q1) One of the many lean techniques that have been successfully applied in service firms is the eliminating of unnecessary activities.

A)True B)False Q2) Which of the following statements holds true for Kanban production control systems?

A) The authority to produce or supply additional parts comes from upstream operations B) In a paperless control system,containers can be used instead of cards C) The cards or containers make up the Kanban push system D) They require substantial quantitative analysis prior to implementation E) They have not been successful outside of Japan and the United States Q3) Henry Ford used JIT concepts as he streamlined his moving assembly lines to make automobiles in the early 1900's.

A)True B)False Q4) Automation is a key to lean procurement.

A)True B)False To view all questions and flashcards with answers, click on the resource link above.

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Chapter 13: Global Sourcing and Procurement Available Study Resources on Quizplus for this Chatper 78 Verified Questions 78 Flashcards Source URL: https://quizplus.com/quiz/61449

Sample Questions Q1) The optimal strategy for functional products is to use an efficient supply-chain.

A)True B)False Q2) If inventory turnover is 20 and cost of goods sold is $100,000,what is the average aggregate inventory value? _______________________ Q3) The step in the Six-step Process for Green Sourcing where a set of metrics against which

the

supplier

will

be

measured

for

the

contract's

duration

is

called:

______________________.

Q4) A financially-driven reason for outsourcing is that it can turn fixed costs into variable costs.

A)True B)False Q5) Retailer behavior when stocking up during promotion periods (where the prices of goods are reduced)is called backward buying.

A)True B)False Q6) The acronym RFP stands for: ________________________ To view all questions and flashcards with answers, click on the resource link above.

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Chapter 14: Location, Logistics, and Distribution Available Study Resources on Quizplus for this Chatper 61 Verified Questions 61 Flashcards Source URL: https://quizplus.com/quiz/181528

Sample Questions Q1) In facility location decision-making the educational and skill levels of the labor pool must match the company's needs.

A)True B)False Q2) Plant A is located at the (X,Y)coordinates of (200,500)and has a volume of shipping of 400 units a day.Plant B is located at the (X,Y)coordinates of (300,100)and has a volume of shipping of 300 units a day.Using the centroid method,which of the following is the X coordinate for the new plant location?

A) About 208 B) About 227 C) About 243 D) About 389 E) X coordinate cannot be computed from the data given Q3) What is the name for a group of countries that have agreed on a set of special arrangements governing the buying and selling of goods between member countries? ________________________ Q4) What is a closed area or compound into which foreign goods can be brought without

being

subject

to

the

normal

customs

requirements?

____________________ To view all questions and flashcards with answers, click on the resource link above.

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