Organizational Behavior
Final Exam
Course Introduction
Organizational Behavior explores the complex dynamics within workplace settings, examining how individuals, groups, and structures influence behavior within organizations. This course delves into topics such as motivation, leadership, communication, team dynamics, organizational culture, decision-making, and change management. Through theories, case studies, and real-world examples, students gain practical insights into managing people effectively, fostering a positive organizational environment, and enhancing overall performance at both individual and organizational levels.
Recommended Textbook
Organizational Behavior An Evidence Based Approach 12th Edition by Fred Luthans
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14 Chapters
1138 Verified Questions
1138 Flashcards
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Chapter 1: Introduction to Organizational Behavior: an
Evidence-Based
Approach
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) _____ go hand in hand in evidence-based management.
A) Theory and research
B) Theory and meta-analysis
C) Assumption and facts
D) Meta-analysis and research
Answer: A
Q2) Summarize the relationship of organizational behavior to other closely related disciplines.
Answer: explains the relationship of organizational behavior to other closely related disciplines,which include organization theory (OT),organization development (OD),and human resource management (HRM). Organization theory tends to be more theoretically oriented and at the macro level of analysis. Organizational behavior tends to be more theoretically oriented and at the micro level of analysis. Organization development tends to be more application oriented and at the macro level of analysis. Human resource management tends to be more application oriented and at the micro level of analysis.
Q3) A paradigm establishes only written rules.
A)True
B)False
Answer: False
3
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Chapter 2: Environmental Context: Globalization, diversity, and Ethics
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) A proactive,affirmative action approach with respect to aggressively hiring women and minorities will result in a more talented,and capable workforce for organizations.
A)True
B)False
Answer: True
Q2) The Family and Medical Leave Act of 1993 allows employees to take up to _____ weeks of unpaid leave for family or medical reasons each year.
A) 15 weeks
B) 8 weeks
C) 90 days
D) 12 weeks
Answer: D
Q3) _____ tests help prevent diversity bias.
A) General aptitude
B) Knowledge
C) Job-specific
D) Intelligence
Answer: C
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Chapter 3: Organizational Context: Design and Culture
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Which among the following is an ability which is most widely acknowledged as a requisite skill and ability in a generative learning organization?
A) Communication
B) Leadership
C) Decision making
D) Creativity
Answer: D
Q2) According to the text,which of the following is regarded as the most powerful ongoing training program in strong-culture firms?
A) Role models
B) On-site training procedures
C) Reward systems
D) Organizational fundamentals
Answer: A
Q3) List the important characteristics of organizational culture.
Answer: Some of the important characteristics of organizational culture include observed behavioral regularities,norms,dominant values,philosophy,rules,and organizational climate.
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5
Chapter 4: Organizational Context: Reward Systems
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) In the social cognitive theory,the reward consequences play an important role in organizational behavior.
A)True
B)False
Q2) Which of the following approach includes an employee-satisfaction measure to recognize a manager's people-management skills?
A) Skill pay
B) Pay for knowledge workers in teams
C) Rewarding leadership effectiveness
D) Competency pay
Q3) List and describe five of the new pay approaches discussed in the text.
Q4) All of the following can be accomplished by the new pay techniques EXCEPT:
A) satisfied employees.
B) customer satisfaction.
C) new competencies.
D) promotions.
Q5) Describe the traditional methods of administrating pay and their major problems.
Q6) Base pay is often determined by productivity.
A)True
B)False
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Chapter 5: Personality,perception,and Employee Attitudes
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) List the personality dimensions or traits of the Myers-Briggs Type Indicator.
Q2) There is general agreement that conscientiousness has a strong positive correlation with job motivation.
A)True
B)False
Q3) Which of the following best describes the extent to which the job provides the individual with interesting tasks,opportunities for learning,and the chance to accept responsibility?
A) Promotion opportunities
B) Supervision
C) The work itself
D) Coworkers
Q4) List and define the dimensions of organizational commitment proposed by Meyer and Allen.
Q5) There are many well known stage theories of personality development,and there is wide-spread agreement about the exact stages.
A)True
B)False
Q6) According to Myers-Briggs Type Indicator,explain "ESTJ" personality type.
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Chapter 6: Motivational Needs,processes,and Applications
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Sample Questions
Q1) Which of the following involves the enabling of the organization to learn from others and then to formulate specific change goals based on procedures and work assignments that have been observed in world-class organizations?
A) Monitoring
B) Capacity planning
C) Benchmarking
D) Emulation theory
Q2) Which of these researchers/scholars actually addressed the relationship between satisfaction and performance directly by a motivation model?
A) Frederick Herzberg
B) Victor Vroom
C) Porter and Lawler
D) Clayton Alderfer
Q3) What ascribes a person's behavior to external factors such as equipment or social influence from others?
A) Justification attributes
B) Dispositional attributes
C) Situational attributes
D) Enhancing attributes
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Chapter 7: Positive Organizational Behavior and Psychological Capital
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) In comparison to self efficacy,self-esteem is:
A) a global construct of one's evaluation and belief of overall worthiness.
B) changing over time as new information and task experiences are gained.
C) a current assessment of one's future success at a task.
D) one's belief about a task-and context-specific capability.
Q2) What is meant by the term explanatory style? What are the explanatory styles of optimists and pessimists?
Q3) It is the capability for _____ that serves as the theoretical basis for self-efficacy. A) adaptation
B) self-reflection
C) behavioral patterns
D) learning
Q4) Briefly explain Goleman's dimensions of emotional intelligence
Q5) According to the three levels of positive psychology identified by Seligman and Csikszentmihalyi,altruism,responsibility,and tolerance are positive individual traits.
A)True
B)False
Q6) What is meant by the term learned optimism? How can optimism be learned?
Page 9
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Chapter 8: Communication and Decision Making
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Sample Questions
Q1) In terms of decision-making styles,'skeptics' are often unemotional,logical,and accurate.
A)True
B)False
Q2) According to Herbert A.Simon,the intelligence activity phase of decision-making:
A) consists of trial-and-error processes.
B) consists of searching for existing standard procedures or solutions already in place. C) consists of selecting a particular course of action from among those available. D) consists of searching the environment for conditions calling for decision making.
Q3) Explain the managerial communication model.
Q4) The informal system of communication has a highly impersonal orientation.
A)True
B)False
Q5) Paralanguage includes yawning and laughing.
A)True
B)False
Q6) What is empathic design?
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Chapter 9: Stress and Conflict
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86 Flashcards
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Sample Questions
Q1) Which among the following is a behavioral problem resulting from stress?
A) Overeating
B) Boredom
C) Nervousness
D) Back pain
Q2) What is a role? What are the different types of role conflict?
Q3) Although it would be a common assumption,a person's family does not have a big impact on one's stress level.
A)True
B)False
Q4) It is important to explain how each employee's job has changed,if at all,and relate how each individual contributes to the new big picture in the downsized organization.
A)True
B)False
Q5) Frustration occurs when a motivated drive is blocked before a person reaches a desired goal.
A)True
B)False
Q6) According to Seligman,when are people most apt to experience helplessness?
Page 11
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Chapter 10: Power and Politics
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Sample Questions
Q1) According to the book,_____ people may be more willing to listen,but,because they also tend to be held in high self-esteem,they may be more resistant to influence.
A) highly intelligent
B) highly uncertain
C) highly affiliation-oriented
D) highly dependent
Q2) Explain three political strategies that can be used to acquire power.
Q3) According to the overall contingency model for power,in order for the internalization process to work,the agent must have this type of power and be relevant.
A) Expert or legitimate power
B) Coercive or referent power
C) Expert or reward power
D) Legitimate or reward power
Q4) According to Bowen and Lawler,organizations that have jobs designed so that employees can employ a variety of skills and have a great deal of autonomy in carrying out these jobs,indicate high involvement or empowerment.
A)True
B)False
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Chapter 11: Groups and Teams
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Compare and contrast between membership and reference groups.Provide an example for each.
Q2) According to Richard Hackman,the conditions or the induction that a leader can imbibe to satisfactorily create conditions that promote group effectiveness include all of the following except:
A) letting the group members set themselves a compelling direction for the group's work.
B) designing and enabling group structure.
C) ensuring that the group operates within a supportive context.
D) providing expert coaching.
Q3) According to Theodore Newcomb's balance theory of group formation,once a relationship is formed,the participants strive to maintain a symmetrical balance between the _____ and the common attitudes.
A) performance
B) motivation
C) attraction
D) network
Q4) Compare and contrast between work groups and teams.
Q5) What are some informal roles found in work groups?
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Chapter 12: Behavioral Performance Management
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Sample Questions
Q1) This,in behavioral management,is defined as anything that both increases the strength and tends to induce repetitions of the behavior that preceded the reinforcement.
A) Self-efficacy
B) Encouragement
C) Reinforcement
D) Reward
Q2) Explain the term "punishment" as used in behavioral management.How can punishment be made effective?
Q3) What are some of the areas in which the application of the behavioral management approach to improving employee performance have been successfully applied?
Q4) What are the specific differences between classical and operant conditioning?
Q5) While identifying the critical behaviors of a job,one of the guidelines is that only direct performance be included.Which among the following does not fit the criterion?
A) Absenteeism or attendance
B) Goofing off
C) Tardiness or promptness
D) Doing or not doing a job
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Chapter 13: Effective Leadership Processes
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80 Verified Questions
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Sample Questions
Q1) Which of the following is an example for tasks that are highly structured and automatically provide feedback substitute for instrumental/task leadership,and those that are intrinsically satisfying and do not need supportive/relationship leadership?
A) Software engineers
B) Professors
C) Teachers
D) Musicians
Q2) Studies have found that leader directiveness is negatively related to satisfactions and expectancies of associates engaged in ambiguous tasks.
A)True
B)False
Q3) What are the important contributions of Fiedler's contingency model of leadership effectiveness?
Q4) The authentic developmental approach to leadership focuses on the positive (both personal and contextual)in getting to know and regulate one's self.
A)True
B)False
Q5) How do the "Big Five" personality traits relate to effective leaders?
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Chapter 14: Great Leaders: an Evidenced-Based Approach
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Sample Questions
Q1) Which of the following is not a factor to be modified in telework?
A) Motivational processes
B) Human resource processes
C) Incentives
D) Leadership tactics
Q2) According to the book,success is defined as the speed of _____ within an organization.
A) building responsibility
B) networking
C) learning
D) promotion
Q3) According to Hersey and Blanchard's situational approach to leadership,the level of maturity has been identified as all of the following except:
A) degree of achievement motivation.
B) willingness to take on responsibility.
C) degree of need for affiliation.
D) amount of education and/or experience.
Q4) Briefly summarize some of the research done on a positive,authentic leadership style.
Q5) Define frame alignment.
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