Organization Theory
Final Test Solutions
Course Introduction
Organization Theory explores the structures, processes, and dynamics that shape organizations and their behavior. The course examines key theoretical perspectives including classical, neoclassical, and modern theories to understand how organizations are designed, how they adapt to their environments, and how they influence individual and group behavior. Through the analysis of case studies and real-world examples, students will learn about organizational culture, decision-making, power dynamics, and the impact of external factors such as technology and globalization. This foundational knowledge equips students with the analytical tools to critically assess organizational effectiveness and to develop strategies for managing organizational change and innovation.
Recommended Textbook
Organization Theory and Design 10th Edition by Richard L. Daft
Available Study Resources on Quizplus 13 Chapters
1152 Verified Questions
1152 Flashcards
Source URL: https://quizplus.com/study-set/1094
Page 2
Chapter 1: Organizations and Organization Theory
Available Study Resources on Quizplus for this Chatper
104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/21544
Sample Questions
Q1) Which of the following has discretion and responsibility, allowing the person to use his or her discretion and ability to achieve an outcome or meet a goal?
A) Stakeholder
B) Norm
C) Task
D) Role
Answer: D
Q2) In all organizations, managers have to evaluate stakeholder concerns and establish goals that can achieve at least minimal satisfaction for major stakeholder groups.
A)True
B)False
Answer: True
Q3) The stakeholder approach integrates diverse organizational activities by looking at various organizational stakeholders and what they want from the organization.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Strategy, Organization Design, and Effectiveness
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/21545
Sample Questions
Q1) A plan for interacting with the competitive environment to achieve organizational goals is referred to as:
A) strategy.
B) design.
C) culture.
D) structure.
Answer: A
Q2) A company's core competence is something the organization does especially well in comparison to its competitors.
A)True
B)False
Answer: True
Q3) In finding its competitive edge within Porters' five forces, Porter suggests that a company can adopt one of three strategies: differentiation, low-cost leadership, or focus.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Fundamentals of Organization Structure
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/21546
Sample Questions
Q1) The horizontal structure organizes employees around core processes.
A)True
B)False
Answer: True
Q2) Most companies combine characteristics of multiple structures to take advantage of the strengths and avoid some of the weaknesses.
A)True
B)False
Answer: True
Q3) Horizontal linkage mechanisms:
A) cause employees to experience the confusion of not having unity of command.
B) must be added to a divisional structure to coordinate across functional areas.
C) should be avoided because they confuse vertical linkages.
D) enable people in different functional departments to exchange information.
Answer: D
Q4) Integrator roles require excellent people skills.
A)True
B)False Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: The External Environment
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/21547
Sample Questions
Q1) Which of the following means that decision makers do not have sufficient information about environmental factors and they have a difficult time predicting external change?
A) Cooptation
B) Differentiation
C) Uncertainty
D) Integration
Q2) An organization's environment includes all except:
A) labor market.
B) city, state, and federal laws.
C) Competitors.
D) production processes.
Q3) ____ result in the creation of a new organization that is formally independent of the parents.
A) Strategic alliances
B) Supplier arrangements
C) Joint ventures
D) Cooptation
Q4) Compare and contrast the four quadrants in the framework for environmental uncertainty.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Interorganizational Relationships
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/21548
Sample Questions
Q1) Describe the framework of interorganizational relationships, using the following two questions to help guide your answer: If organizational relationships are competitive, under what perspectives are the organization types similar versus dissimilar? If organizational relationships are cooperative, under what perspectives are the organization types similar versus dissimilar?
Q2) A basic assumption of the population ecology model is that:
A) management competence is the biggest factor in the survival of organizations. B) the environment determines which organizations survive or fail.
C) principles of evolution are not applicable to organizations because the fittest don't survive.
D) a community of organizations is a closed system.
Q3) What is an "organizational ecosystem?" How does this concept impact the changing role of management?
Q4) Mimetic forces refer to the similarity that is brought between organizations from environmental influences such as governmental laws and legislative requirements.
A)True
B)False
Q5) How have manager's viewpoints and focuses changed in this new world?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Designing Organizations for the International Environment
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/21549
Sample Questions
Q1) As companies begin to explore international opportunities, they typically start with an international division that grows into an export department.
A)True
B)False
Q2) Stage two is the global stage which means the company takes exports seriously and begins to think multidomestically.
A)True
B)False
Q3) Building a global presence expands an organization's scale of operations, enabling it to realize economies of scale.
A)True
B)False
Q4) The international stage of international development means that exports are taken seriously and that the company deals with the competitive issues of each country separately.
A)True
B)False
Q5) Discuss the global matrix structure. Give an example.
Q6) List the benefits that result from interunit collaboration.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Manufacturing and Service Technologies
Available Study Resources on Quizplus for this Chatper
88 Verified Questions
88 Flashcards
Source URL: https://quizplus.com/quiz/21550
Sample Questions
Q1) "Technology" could be considered to be the tools, techniques, and actions that are used to transform organizational inputs into outputs.
A)True
B)False
Q2) What is a flexible manufacturing system? Describe the three subcomponents of flexible manufacturing.
Q3) Perrow is most concerned with which of the following?
A) Two aspects of technology: variety and analyzability.
B) Two types of structures that seem to determine which technology is best.
C) Two aspects of environment that call for a particular structure.
D) Two types of structure that seem to determine which environment should be enacted.
Q4) A retail store such as Macy's would be an example of a(n) ____ organization.
A) service
B) product and service
C) product
D) consuming
Q5) Using the sociotechnical systems model, explain the design for joint optimization both in terms of the model and in terms that describe the meaning.
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Using It for Coordination and Control
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/21551
Sample Questions
Q1) Describe your use of explicit knowledge when you prepare for an examination. Do you also use tacit knowledge regarding this activity? Explain.
Q2) The ____ is a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors.
A) benchmarking
B) balanced scorecard
C) management control system
D) Six Sigma
Q3) The executive control system is a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors.
A)True
B)False
Q4) The balanced scorecard is an information system used for making decisions.
A)True
B)False
Q5) Describe each subsystem of management control systems.
Q6) Draw and explain the feedback control model.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Organization Size, Life Cycle, and Decline
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/21552
Sample Questions
Q1) The life cycle phenomenon is a powerful concept used for understanding problems facing organizations and how managers can respond in a positive way to move an organization to the next stage.
A)True
B)False
Q2) There are an estimated ____ small businesses in the United States.
A) 3 to 4 billion
B) 25 to 26 million
C) 5 to 6 million
D) 34 to 35 million
Q3) There are ten stages of life cycle development that an organization must generally go through in order to reach the final stage when rewards are personal and aimed at those who contribute to organizational success.
A)True
B)False
Q4) In the elaboration stage, an organization's growth is rapid, and employees are excited and committed to the organization's mission.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Organizational Culture and Ethical Values
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/21553
Sample Questions
Q1) ____ refers to how the organization meets goals and deals with outsiders.
A) Internal adaptation
B) Culture strength
C) Internal integration
D) External adaptation
Q2) When behavior is governed by a set of moral principles and values it is called:
A) the rule of law.
B) ethics.
C) a mission environment.
D) none of these.
Q3) In a bureaucratic culture, an important value is taking care of employees and making sure they have whatever they need to help them be satisfied as well as productive.
A)True
B)False
Q4) Describe the characteristics that define values-based leaders.
Q5) Whistle-blowing is a disclosure mechanism.
A)True
B)False
Q6) Discuss culture strength and organizational subcultures.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Innovation and Change
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/21554
Sample Questions
Q1) A middle-level manager is interested product innovation, and you know that he is under advisement to bring about this innovation in order to help the firm achieve competitive advantage. What recommendations would you give him?
Q2) What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?
Q3) The four strategic types of change highlighted in our text include which of the following categories?
A) Changing domain
B) Installation of teams
C) Culture
D) Development of interorganizational relationships
Q4) The ambidextrous approach brings together participants from all parts pf the organization in an off-site setting to discuss problems or opportunities and plan for change.
A)True
B)False
Q5) The need element in the change process always precedes the idea element. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Decision Making Processes
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/21555
Sample Questions
Q1) Compare the individual decision making approach of bounded rationality to any one of the organizational decision making approaches or models.
Q2) The bounded rationality approach is often associated with programmed decision processes.
A)True
B)False
Q3) Based on the fact that the Carnegie approach relies on rich face-to-face communication, discuss limitations of the approach for organizational decision making.
Q4) The stage in which alternative courses of action are considered and one is chosen and implemented is:
A) the first 3 steps of the rational approach, called problem recognition.
B) the last 4 steps of the rational approach, called problem solution.
C) programmed decision.
D) bounded rationality.
Q5) The Carnegie Model of organizational decision making was developed by Max Weber.
A)True B)False
Q6) List and describe the steps of the rational approach to decision making.
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Conflict, Power, and Politics
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/21556
Sample Questions
Q1) Do you agree with the manager who made the following statements: "As a proponent of cooperative relationships within the organization, I believe that there is no place for the application of power and politics. They are dirty processes that set conflict in motion." Explain your position.
Q2) Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.
A)True
B)False
Q3) Explain the five sources of personal power and provide an example of each.
Q4) "He who has the gold makes the rules" refers to control of financial resources as a strategic contingency that influences horizontal power among departments.
A)True
B)False
Q5) If a manager decides to control decision premises, he will:
A) tell subordinates the expected decision in advance.
B) restrict the budget allocated to decision making.
C) force subordinates to spend more time on decision making.
D) place constraints on decisions made by lower ranking persons.
To view all questions and flashcards with answers, click on the resource link above. Page 15