Management Information Systems
Textbook Exam Questions
Course Introduction
Management Information Systems (MIS) explores the integration of technology, people, and processes to support and improve business operations and decision-making. This course covers the fundamental concepts of information systems, including their role in organizations, types of systems, database management, networking, and cybersecurity. Students will analyze how information systems provide strategic advantages, enhance organizational efficiency, and facilitate communication. Through case studies and real-world examples, learners will develop skills in evaluating, designing, and implementing information systems solutions to address business needs.
Recommended Textbook Information Systems Essentials 3rd Edition by Stephen Haag
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12 Chapters
1850 Verified Questions
1850 Flashcards
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Page 2
Chapter 1: The Information Age in Which You Live: Changing
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184 Verified Questions
184 Flashcards
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Sample Questions
Q1) The _____ flow of information consists of information that is communicated to customers,suppliers,distributors,and other partners for the purpose of doing business.
Answer: Inward/Outward or In/Out
Q2) What does information granularity refer to?
A)The quantity of data
B)The quality of data
C)The strength of data
D)The detail in data
Answer: D
Q3) At lower organizational levels,information exhibits _____ granularity.
A)Low-levels of
B)High-levels of
C)Concentrated
D)Fine
Answer: D
Q4) _____ information describes the environment surrounding the organization.
Answer: External
Q5) _____ are the single most important resource in any organization.
Answer: People
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Chapter 2: Major Business Initiatives: Gaining Competitive
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Sample Questions
Q1) What is the difference between front and back office systems?
A)Front office systems are external systems; back office systems are internal
B)Front office systems are Web based; back office systems are built on database systems
C)Front office systems process information in the beginning of a customer's transaction; back office systems process information at the end of the customer's transaction
D)Front office systems focus on getting the sale; back office systems focus on follow-up
Answer: C
Q2) Open source information is software for which the code is available and free to the customer.
A)True
B)False
Answer: False
Q3) The chief _____ officer is responsible for ensuring that information is used in an ethical way and that only the right people have access to certain types of information. Answer: privacy
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Chapter 3: Databases and Data Warehouses: Building Business
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158 Flashcards
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Sample Questions
Q1) What must you define before adding any information to a relational database?
A)The intended audience
B)The physical hardware structure
C)The administrative rights of users
D)The logical structure of the database
Answer: D
Q2) Which application supports the manipulation of information to support decision making?
A)Online transaction processing (OLTP)
B)Records management
C)Relational database administration
D)Online analytical processing (OLAP)
Answer: D
Q3) A(n)_____ is a multidimensional representation of information.
Answer: Hypercube or data warehouse
Q4) According to your textbook,a(n)_____ permits you to see the contents of a database file,change the contents,and sort the file.
Answer: View
Q5) A database consists of _____ and a(n)_____.
Answer: Information,Logical structure of that information
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Chapter 4: Decision Support and Artificial Intelligence
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Sample Questions
Q1) Which DSS component consists of both the DSS models and the DSS model management system?
A)Query management
B)Data management
C)Data administration
D)Model management
Q2) An expert system is fundamentally the same as a DSS.
A)True
B)False
Q3) The _____ phase of decision making involves considering possible ways of solving a problem.
Q4) A shopping bot is also called a(n)_____.
Q5) _____ is a way of simulating human organizations using multiple intelligent agents.
Q6) Genetic algorithms use three concepts to solve problems.Which of the following is not one of these three concepts?
A)Selection
B)Crossover
C)Synthesis
D)Mutation
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Chapter 5: Electronic Commerce: Strategies for the New Economy
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175 Flashcards
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Sample Questions
Q1) Electronically sharing educational requirements between the state and local government would be an example of G2G.
A)True
B)False
Q2) The _____ e-commerce model is an example of citizens sending their income tax returns online rather than through the mail.
A)G2C
B)C2G
C)I-GC
D)E-Gov
Q3) Which of the following is a count of the number of people who visit one site,click on an ad,and are taken to the site of the advertiser?
A)Conversion rate
B)Click-through
C)Marketing hits
D)Viral speed
Q4) A _____ is a person between the ages of 6 and 24 who spend much of their time in front of a screen.
Q5) People are most comfortable buying _____ products over the Internet.
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Chapter 6: Systems Development: Phases, Tools, and Techniques
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Sample Questions
Q1) The fifth step in the SDLC is testing.
A)True
B)False
Q2) _____ are the detailed steps the system must perform along with the expected results of each step.
Q3) Insourcing is delegating work to an industry IT specialist via a bid.
A)True
B)False
Q4) Adding additional features that were not part of the initial project definition is an example of scope creep.
A)True
B)False
Q5) If you were constructing a legal document for your software vendor that stipulated needed requirements,schedules,costs,acceptance criteria,and assessment metrics,what would you be creating?
A)RFP
B)Critical milestones
C)Critical success factors (CSF)
D)Service level agreement (SLA)
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Q6) _____ is held in a classroom environment and lead by an instructor.
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Page 9
Chapter 7: Enterprise Infrastructure, Metrics, and Business
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Sample Questions
Q1) What type of analysis evaluates IT assets,their importance to the organization,and their susceptibility to threats?
A)Impact analysis
B)Threat analysis
C)Impact scenario analysis
D)Requirements recovery analysis
Q2) _____ is the blueprint for translating a business strategy into a plan.
Q3) The IT architecture is the blueprint for translating a business strategy into a plan.
A)True
B)False
Q4) Because a _____ infrastructure connects all of its information systems,it can share information and applications.
A)Centralized
B)Connected
C)Decentralized
D)Distributed
Q5) _____ measures how quickly an IT system performs a certain process.
Q6) Whether an employee can look at information and even make changes refers to _____.
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Chapter 8: Protecting People and Information
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Sample Questions
Q1) In the United States,a person cannot legally make even one backup copy of software.
A)True
B)False
Q2) What type of computer virus finds your email contacts and sends itself to those accounts?
A)Worms
B)Script kiddies
C)Denial-of-service attack
D)Online blackmail
Q3) What is the banner ads that sit on Web pages called?
A)Adware
B)Spam
C)Phishes
D)Virus
Q4) How do business monitor email?
A)Through software that looks for specific words and phrases
B)Searching for high-activity and then reading the associated email
C)Hardware key logger
D)Software,processes,and hardware
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Chapter 9: Emerging Trends and Technology
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Sample Questions
Q1) _____ is the use of the Internet as a means of order delivery whereby intermediate players in the distribution channel can be bypassed.
Q2) ASPs can provide software on a pay per use basis.
A)True
B)False
Q3) Retailers are planning to use RFID in their supply chain management.
A)True
B)False
Q4) A holographic storage device will store information on a storage medium of 3-D crystal-like objects.
A)True
B)False
Q5) Facial recognition software can be integrated within vehicles to help users navigate.
A)True
B)False
Q6) A(n)_____ is an input device that captures and records the movement of your feet as you walk or turn in different directions.
Q7) _____ storage devices store information on a many-dimensional surface.
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Chapter 10: Computer Hardware and Software
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Sample Questions
Q1) Resolution of a printer is the number of dots per inch it produces.
A)True
B)False
Q2) A mainframe computer is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment.
A)True
B)False
Q3) What is cache memory?
A)Temporary storage for instructions waiting to be processed
B)Extra storage space for temporary data files
C)The device that decodes and executes instructions
D)Storage space for information that has been processed
Q4) A byte is the smallest unit of information that your computer can process.
A)True
B)False
Q5) The physical devices that make up a computer (computer system)are known as hardware.
A)True
B)False
Q6) _____ helps you create and maintain to-do lists,calendars,and contacts.
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Chapter 11: Network Basics
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Sample Questions
Q1) Using a check digit to verify that the data has not been altered is ensuring _____ of the data.
Q2) Which of the following has one central wire surrounded by insulation,a metallic shield,and a final case of insulating material?
A)Cat 1
B)Optical fiber
C)Twisted pair
D)Coax
Q3) Malware or malicious software can include _____,_____,and _____.
Q4) What type of network security is concerned ensuring that data has not be altered in any way during transmission?
A)Confidentiality
B)Authenticity
C)Integrity
D)Availability
Q5) An Ethernet card uses a standard telephone jack to connect the computer to a network.
A)True
B)False
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Chapter 12: Careers in Business
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Sample Questions
Q1) Which of the following IT skills is the least important skill needed by accountants?
A)Database design
B)Web research
C)Statistical analysis
D)Network security
Q2) _____ accounting involves working within a company to manage investor relations,banking relations,daily financial affairs,and planning new products and services.
Q3) In Hospitality and Tourism Management,which of the following positions would be in charge of guest service functions in a hotel?
A)Guest service manager
B)Revenue manager
C)Director of room operations
D)Director of human resources
Q4) IT personnel do not need a strong understanding of the business environment since they are often partners with other business professionals.
A)True
B)False
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