Management Information Systems
Review Questions
Course Introduction
Management Information Systems (MIS) explores the integration of technology, people, and processes to support business operations, decision-making, and strategic goals. This course introduces students to the foundational concepts of information systems, emphasizing how data is collected, stored, and leveraged within organizations. Topics include system components, types of information systems, the role of MIS in organizational effectiveness, systems development, and contemporary issues such as cybersecurity, privacy, and ethical considerations. Through real-world case studies and practical applications, students gain an understanding of how MIS supports managerial functions and drives competitive advantage in todays digital landscape.
Recommended Textbook
Accounting Information Systems 11th Edition by Marshall B. Romney Paul J. Steinbart
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Chapter 1: Accounting Information Systems
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Q1) A strategic position is important to the success and growth of any organization.Harvard professor Michael Porter has identified two basic business strategies.Which statement below is false regarding these basic strategies?
A)A product differentiation strategy entails adding features or services not provided by competitors to a product so customers can be charged a premium price.
B)A low-cost strategy entails striving to be the most efficient producer of a product or service.
C)Sometimes a company can succeed in both producing a better product and achieving low costs.
D)The two basic strategic positions are mutually exclusive.
Answer: D
Q2) Accounting information plays major roles in managerial decision making by
A)identifying situations requiring management action.
B)reducing uncertainty.
C)providing a basis for choosing among alternative actions.
D)all of the above
Answer: D
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Chapter 2: Overview of Business Processes
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Q1) A listing of general ledger accounts by account number is called the A)chart of accounts.
B)listing of accounts.
C)trial balance.
D)subsidiary accounts.
Answer: A
Q2) Callow Youth Clothing is a boutique retailer located in Estes Park,Colorado.It is a sole proprietorship that stocks an inventory of between 80 and 160 different items,each of which is tracked in real time by the AIS.In designing a chart of accounts for this business,what is the minimum number of digits necessary to represent the account codes,including subsidiary ledgers?
A)4
B)6
C)7
D)9
Answer: B
Q3) Name the major transaction cycles.
Answer: The major transaction cycles are revenue,expenditure,human resources (or payroll),production,and financing.
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Chapter 3: Systems Development and Documentation Techniques
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Q1) Which symbol would be used in a flowchart to represent the display of a report on a computer screen?
A)#1
B)#2
C)#3
D)#11
Answer: C
Q2) 0P65 55)When does an analyst need to show two data flow lines in a DFD?
Answer: A data flow may consist of one or more pieces of datum.The determining factor is whether the data elements always flow together at the same time.For example,"customer payment" have both payment and remittance data.Since these elements always flow together,only one data flow line is required.However,data flows between the customer and the payment processes have customer inquiries and cash receipts; these data items do not always flow together at the same time.In such a case,two data flow lines will be shown.
Q3) P64 53)What are the basic elements of a data flow diagram?
Answer: Data sources and destinations,data flows,transformation processes,and data stores are the basic elements of a data flow diagram.
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Chapter 4: Relational Databases
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Q1) Shandra Bundawi is a new graduate who has been hired by an old-line,family-owned furniture manufacturing company in the northeast.She has been asked to analyze the company's accounting information system and to recommend cost-effective improvements.After noting that the production and sales departments use database systems that are entirely separated,she recommends that they be combined.Implementation of her recommendation would benefit the company by contributing to data
A)independence.
B)integration.
C)redundancy.
D)qualifications.
Q2) One of the key components of a DBMS is the data dictionary,which contains information about the structure of the database.Which would not generally be considered a data dictionary output report?
A)a list of cash balances in the organization's bank accounts
B)a list of all programs in which a data element is used
C)a list of all synonyms for the data elements in a particular file
D)a list of all data elements used by a particular user
Q3) What do you think will be the main impact of database technology in your career?
Q4) Name the types of attributes that tables possess in a relational database.
Page 6
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Chapter 5: Computer Fraud and Security
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Q1) How does a company make fraud less likely to occur?
Q2) Define fraud.
Q3) A __________ is similar to a __________,except that it is a program rather than a code segment hidden in a host program.
A)worm; virus
B)Trojan horse; worm
C)worm; Trojan horse
D)virus; worm
Q4) Intentional or reckless conduct that results in materially misleading financial statements is called
A)financial fraud.
B)misstatement fraud.
C)fraudulent financial reporting.
D)audit failure fraud.
Q5) What are some of the distinguishing characteristics of fraud perpetrators?
Q6) Which method of fraud is physical in its nature rather than electronic?
A)cracking
B)hacking
C)eavesdropping
D)scavenging
Page 7
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Chapter 6: Control and Accounting Information Systems
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Q1) Internal control is often referred to as a(n)__________,because it permeates an organization's operating activities and is an integral part of basic management activities.
A)event
B)activity
C)process
D)system
Q2) FranticHouse Partners,L.L.C.,does home remodeling and repair.The firm does not accept jobs that require the installation of slate or copper roofing because these materials often require costly post-installation services.The firm's risk exposure to this source of cost
A)reduced.
B)shared.
C)avoided.
D)accepted.
Q3) What is a weakness of the internal control concept of the separation of duties?
Q4) Discuss the internal (control)environment.
Q5) Why was the Foreign Corrupt Practices Act of interest to accountants?
Q6) What are the major components of control as defined in the COSO internal control model report?
Page 8
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Chapter 7: Infromation System Controls for Systems
Reliability
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Q1) Meaningful Discussions is a social networking site that boasts over a million registered users and a quarterly membership growth rate in the double digits.As a consequence,the size of the information technology department has been growing very rapidly,with many new hires.Each employee is provided with a name badge with a photo and embedded computer chip that is used to gain entry to the facility.This is an example of a(an)
A)authentication control.
B)biometric device.
C)remote access control.
D)authorization control.
Q2) On March 3,2008,a laptop computer belonging to Folding Squid Technology was stolen from the trunk of Jiao Jan's car while he was attending a conference in Cleveland,Ohio.After reporting the theft,Jiao considered the implications of the theft for the company's network security and concluded there was nothing to worry about because
A)the computer was protected by a password.
B)the computer was insured against theft.
C)it was unlikely that the thief would know how to access the company data stored on the computer.
D)the data stored on the computer was encrypted.
Page 9
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Chapter 8: Auditing Computer-Based Information Systems
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Q1) This batch processing data entry control sums a field that contains dollar values.
A)Batch total
B)Financial total
C)Hash total
D)Sequence check
Q2) ________ involves copying only the data items that have changed since the last backup.
A)Archive
B)Backup
C)Differential backup
D)Incremental backup
Q3) While this type of backup takes longer,it's restoration is simpler.
A)Archive
B)Backup
C)Differential backup
D)Incremental backup
Q4) Identify four processing controls.
Q5) What is fault tolerance?
Q6) Identify four useful procedures for controlling access to system outputs.
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Chapter 9: Auditing Computer-Based Informtion Systems
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Q1) The __________ procedure for auditing computer process controls uses a hypothetical series of valid and invalid transactions.
A)concurrent audit techniques
B)test data processing
C)integrated test facility
D)dual process
Q2) Reference to the operational policies manual indicate that all visitors to the production facility should produce photo identification and be signed in and out with the times noted.Observation indicates that guards often wave people through if they are accompanied by a known employee.This is an application of which of the following five internal audit scope standards?
A)Operating and financial information integrity
B)Policy compliance verification
C)Asset security verification
D)Resource use efficiency
E)Operational effectiveness
Q3) Why do all audits follow a sequence of events that can be divided into four stages?
Q4) What is computer audit software or generalized audit software?
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Q1) Customer inquiries during the sales order process are best handled by
A)a sales order and customer service person.
B)accounting personnel.
C)the credit manager.
D)A and C above
Q2) To ensure proper separation of duties the __________ makes decisions concerning issuance of credit memos.
A)accounts receivable supervisor
B)warehouse manager
C)credit manager
D)cashier
Q3) A company uses an invoice method whereby customers typically pay according to each invoice.This is the __________ method.
A)monthly statement
B)open-invoice
C)balance forward
D)cycle billing
Q4) Name and briefly define the two types of accounts receivable systems.
Q5) Identify two ways in which the use of choiceboards can improve a company's cash flow.
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Chapter 11: The Expenditure Cycle: Purchasing and Cash
Disbursements
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Q1) In the expenditure cycle,evaluated receipt settlement increases efficiency by
A)eliminating the need for receiving reports.
B)eliminating the need for vendor invoices.
C)eliminating the need for purchase orders.
D)eliminating the need to prepare and mail checks.
Q2) Once a vendor is selected for a product,the company's identity is recorded in the A)general ledger.
B)purchase requisition file.
C)product inventory transaction file.
D)product inventory master record.
Q3) If available,a 1% discount for payment within 10 days instead of 30 days represents an approximate savings of __________ % annually.
A)1
B)12
C)18
D)36
Q4) a)Define expenditure cycle.
b)What are the basic expenditure cycle activities?
Page 13
Q5) Name and describe the two common systems for approving vendor payments.
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Chapter 12: The Production Cycle
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Q1) What is activity-based costing (ABC)? How does it compare with the traditional costing methods? What are the benefits of activity-based costing?
Q2) Manufacturing overhead consists of all manufacturing costs that are not economically feasible to trace directly to specific jobs or processes.Which of the costs below would not be considered an overhead cost?
A)utilities
B)rent
C)earnings of factory production employees
D)salaries of factory production supervisors
Q3) Dolly Salem owns and operates a bakery in Charleston,South Carolina.Each morning she prepares a list that describes the number and variety of cakes and cookies that will be prepared during the day.This list is an example of a(an)
A)bill of materials.
B)operations list.
C)production order.
D)materials requisition.
E)move ticket.
Q4) Discuss the role the accountant can play in the production cycle.
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Chapter 13: The Human Resources Managementpayroll Cycle
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Q1) When using electronic documents,__________ increase the accuracy of data entry.
A)access controls
B)separation of duties
C)general controls
D)application controls
Q2) Payroll processing efficiency can be increased by eliminating paper documents and replacing them with electronic recording devices.Which of the following documents would be likely to yield the greatest cost saving by this conversion?
A)Payroll register
B)Earnings statement
C)Deduction register
D)Time card
Q3) Which activity below is not performed by the HRM?
A)compensation
B)training
C)discharge
D)recruitment and hiring
Q4) List the various ways used to compensate employees.
Q5) What is a professional employer organization?
Q6) What controls are available to address the threat of payroll errors? Page 15
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Chapter 14: General Ledger and Reporting System
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Q1) The process of accessing the data contained in a data warehouse and using it for strategic decision making is often referred to as:
A)artificial intelligence
B)business intelligence
C)data mart
D)data warehousing
Q2) Bobby Burns,CEO of Maudlin Motors,walked into the office of Tom Sanchez,chief information officer."Tom," he said."We have tons of data about customers,vendors,production,everything,but I don't think we're using it as well as we could.I'm thinking that we could analyze the data and try to find any patterns or relationships that would help us plan for the future." Tom should recommend that Maudlin Motors
A)implement a data mining operation.
B)set up an object linking and embedding function.
C)use online analytical processing (OLAP.)
D)implement balanced scorecard reorting.
Q3) Describe three threats in the general ledger and reporting system and identify corresponding controls for each threat.
Q4) What are the control objectives in the general ledger and reporting system?
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Chapter 15: Data Modeling and Database Design
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Q1) Events must be linked to at least one
A)Account
B)Agent
C)Entity
D)Resource
Q2) Assume the cardinalities associated in a relationship all have zero minimums and N maximums.This would be an example of which cardinality rule?
A)agent-event relationship
B)resource-event relationship
C)event-event relationship
D)none of the above relationships
Q3) An E-R diagram
A)Can represent the contents of any database.
B)Are only used in conjunction with REA models.
C)Can show a limited number of entities and relationships
D)Are used only to design new databases.
Q4) Explain how an AIS system can be viewed as a set of "give-to-get" exchanges.
Q5) What is data modeling?
Q6) What is an REA data model?
Q7) Define minimum and maximum cardinalities.
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Chapter 16: Implementing an Rea Model in a Relational Database
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Q1) What is a concatenated key?
Q2) Which of the following is not one of the three steps to implementing an REA diagram in a relational database?
A)Assign attributes to appropriate tables.
B)Create a table for each distinct entity in the diagram and for each many-to-many relationship.
C)Every event must be linked to at least one resource.
D)Use foreign keys to implement one-to-one and one-to-many relationships.
Q3) A query that extracts,for a given time period,all purchases for which there is no corresponding disburse cash event will yield
A)a cash account ledger.
B)a credit sales journal.
C)an accounts receivable ledger.
D)an accounts payable journal.
Q4) The primary key for M:N relationship tables
A)Is a single attribute
B)Always consists of two attributes
C)Is the primary key of the most important entity linked to that relationship
D)Is impossible to determine
Page 19
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Chapter 17: Special Topics in Rea Modeling
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Q1) Concerning the relationship from the Rent Item to the Receive Cash event: The minimum cardinality is______ because customers typically pay first,prior to taking possession of the item.The maximum cardinality is _____ because there may be additional charges imposed when the item is returned.
A)0,1
B)1,1
C)1,N
D)N,M
Q2) Employee number is most likely to be a foreign key in:
A)Perform Job Operations
B)Perform Machine Operations
C)Machine Operations List
D)Work in Progress
Q3) Describe the relationships between Recruiting event and Skills,and between Recruiting event and Job Applicants.
Q4) Why might an REA diagram show relationships between agents?
Q5) Give an example of an M:N Agent-Event relationship
Q6) Why is cost information stored in several relational tables?
Q7) What are the benefits of an integrated enterprise-wide data model?
Page 20
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Chapter 18: Introduction to Systems Development and Systems Analysis
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Q1) The question of what the project should and should not accomplish is determined in what step of systems analysis?
A)feasibility study
B)initial investigation
C)systems analysis report
D)systems survey
Q2) What are the objectives of a system survey?
Q3) In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?
A)conceptual design
B)implementation and conversion
C)physical design
D)systems analysis
Q4) During what step in systems analysis is an examination made of each development activity to define the problem to be solved?
A)information needs and systems requirements
B)the feasibility study
C)the initial investigation
D)the systems survey
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Chapter 19: Ais Development Strategies
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Q1) What is end-user computing? Why has end-user computing seen explosive growth? What are the advantages and risks of end-user computing?
Q2) What is an advantage of prototyping?
A)It is a less efficient use of system resources.
B)It may be inadequately tested and documented systems.
C)The developer need not maintain or update the system.
D)There are negative behavioral reactions.
Q3) A sobering fact is that even though a trillion-plus-dollars has been spent on information technology in the last decade,productivity has not increased significantly.One change suggested to improve performance dramatically is to analyze thoroughly and completely redesign business processes and information systems.What is such a change called?
A)a CSC Index
B)business process reengineering
C)end-user development
D)information system outsourcing
Q4) What is business process reengineering? What are the principles of reengineering?
Q5) Briefly discuss how an organization can develop custom software.
Q6) What is outsourcing? What are the different types of outsourcing agreements?
Page 22
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Chapter 20: Systems Design, Implementation and Operation
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Q1) Once a design alternative has been chosen,the project team is responsible for the development of several conceptual design elements.A decision about how often to produce a certain report falls under the category of which design element?
A)data storage
B)input
C)output
D)processing procedures and operations
Q2) Which consideration is not of concern in controls design?
A)security
B)alphabetical control
C)audit trail
D)validity
Q3) Developing a general framework for implementing user requirements and solving problems identified in the analysis phase occurs in which phase of the SDLC?
A)conceptual systems design
B)implementation and conversion
C)operations and maintenance .
D)physical design
Q4) What are the eight basic steps used to develop and test software programs?
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