Management Information Systems Review
Questions
Course Introduction
Management Information Systems (MIS) explores the integration of information technology with business operations, focusing on how organizations leverage computer systems to improve efficiency, decision-making, and competitive advantage. The course examines core concepts such as information system components, database management, system development processes, and the strategic role of MIS in business. Students will analyze real-world case studies to understand how technology supports business objectives, manage data resources, and address ethical, security, and global issues related to information systems. By the end of the course, students will be equipped with foundational knowledge to analyze, implement, and manage information systems effectively within various organizational settings.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David M. Kroenke
Available Study Resources on Quizplus
17 Chapters
1701 Verified Questions
1701 Flashcards
Source URL: https://quizplus.com/study-set/1016 Page 2
Chapter 1: Information Systems and You
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) The definition of MIS is that information systems exist to help businesses achieve their
Answer: goals and objectives
Q2) When using an information system, you will have responsibilities for protecting the ________ of the system and its data.
Answer: security
Q3) Which of the following sectors in Canada's ICT industry had the greatest amount of employment in Canada in 2011, according to Industry Canada?
A) Law enforcement
B) Manufacturing
C) Pharmaceutical Research
D) Education
E) Software and computer-services industries
Answer: E
Q4) MIS stands for ________.
Answer: management information system
Q5) Every information system contains hardware, software, people, data and ________.
Answer: procedures
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Business Processes and Decision Making
Available Study Resources on Quizplus for this Chatper
118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20142
Sample Questions
Q1) Activities transform resources and data into different kinds of resources and data.
A)True
B)False
Answer: False
Q2) Human resources personnel say that ________ is one of the most effective ways of finding a job.
Answer: networking
Q3) Any item of value can be considered to be a potential resource for a business process.
A)True
B)False
Answer: True
Q4) For General Motors, the quantity of tire rims received would be an example of A) communication.
B) knowledge.
C) data.
D) information.
E) resource.
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
Available Study Resources on Quizplus for this Chatper
48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/20156
Sample Questions
Q1) DFDs use a set of relatively simple shapes as representations of parts of a business process.
A)True
B)False
Answer: True
Q2) Scheduling employees to support an international figure skating contest would be an example of ________ that could be mapped by a process modelling tool.
A) a process
B) a set of variables
C) a spreadsheet
D) payroll
E) security system
Answer: A
Q3) A company creates value just by creating a model of a business process.
A)True
B)False
Answer: False
Q4) There are ________ basic rules for drawing a Data Flow Diagram.
Answer: three
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Productivity, Innovation, and Strategy
Available Study Resources on Quizplus for this Chatper
118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20143
Sample Questions
Q1) The difference between the price the customer is willing to pay and the cost the company incurs in moving the goods or services through the value chain is called the
Q2) In the context of Porter's five forces model, customer's bargaining power refers to
A) a customer's ability to create barriers to entry.
B) a customer's ability to alter his/her value chain.
C) a customer's ability to integrate IT.
D) a customer's ability to negotiate better prices.
E) a customer's ability to create substitutes.
Q3) IT investments can generate value by
A) limiting the opportunities for creating competitive advantages.
B) decreasing productivity.
C) creating larger and larger service based economies.
D) limiting the ways corporations can compete.
E) creating more efficient and effective business processes that lead to lower prices.
Q4) A system that reduces ________ for a company can result in significant competitive advantage.
Q5) What is meant by increasing efficiency?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Application Extension-Introduction to Microsoft
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/20155
Sample Questions
Q1) To create complex formulas, you would use tools on the ________ tab.
A) Home
B) Data
C) Formula
D) Page Layout
E) Insert
Q2) "/" is the sign used for multiplication.
A)True
B)False
Q3) To place a graph on your spreadsheet, you would use the ________ tab.
A) View
B) Page Layout
C) Home
D) Insert
E) Data
Q4) The Save As option allows you to rename the current file.
A)True
B)False
Q5) A formula always begins with a(n) ________ sign.
Q6) The formatting options are show on the ________ ribbon. Page 7
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 6: Hardware and Software
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/20144
Sample Questions
Q1) A terabyte is larger than a petabyte in terms of computer storage.
A)True
B)False
Q2) Gigahertz (GHz) stands for ________ of cycles per second.
Q3) The CPU reads instructions and data from memory via the data bus.
A)True
B)False
Q4) Describe how you would stay informed about changes in technology.
Q5) As software vendors discover security holes in their products, they continually issue modifications called "hole repairs."
A)True
B)False
Q6) When you purchase a copy of Microsoft Windows
A) you are buying an operating system.
B) you are buying an application that runs on Mac.
C) you are buying an application program.
D) you are buying a graphics program.
E) you are buying a suite of office programs.
Q7) The ________ is a computer program that controls all of the computer's resources.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 7: Database and Content Management
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/20145
Sample Questions
Q1) In today's business world, content is just not about collection and distribution. It is also about
A) the accuracy of the content.
B) the organization of the content.
C) the content management system.
D) the relevance of the content.
E) presenting the content appropriately for the audience.
Q2) Which of the following is a file extension name of a video file?
A) .wav
B) .mpg
C) .doc
D) .pdf
E) .bmp
Q3) Characters of information are represented by individual ________.
Q4) Many people find it easier to store data using a spreadsheet than a database.
A)True
B)False
Q5) What is the difference between a personal DBMS and an enterprise DBMS? Give an example of each.
Page 10
Q6) What is the difference between a DBMS and a database?
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Extension-Using Microsoft Access 2013
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/20153
Sample Questions
Q1) Access displays the ________of a field as help text on forms.
A) description
B) data type
C) name
D) colour
E) attribute
Q2) What are reports used for and how are they created in MS Access?
Q3) It is possible to create a primary key composed of ________ columns or fields.
A) relational
B) linked
C) number
D) multiple
E) text
Q4) In MS Access, the ________ data type is used to generate a unique primary key.
A) text
B) integer
C) currency
D) number
E) autonumber
Q5) To run a ________ click on the red exclamation point labelled Run.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Extension-Database Design
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/20154
Sample Questions
Q1) A data model should show how users see their "world."
A)True
B)False
Q2) When a student can have more than one adviser, it is a N:M relationship.
A)True
B)False
Q3) A(n) ________ data model captures the entities and their relationships in a database application.
A) workflow
B) O-O
C) Semantic object
D) E-R
E) flowchart
Q4) "Address" would be a likely attribute of a customer entity in a database application.
A)True
B)False
Q5) The number of entities that can be involved in a relationship in a data model is called the ________.
Q6) A(n) ________ is a characteristic of an entity.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Networks and Collaboration
Available Study Resources on Quizplus for this Chatper
121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/20146
Sample Questions
Q1) Smartphones combine powerful processors with only voice applications.
A)True
B)False
Q2) A(n) ________ connects computers that reside in a single geographic location.
Q3) Optical fibre cables carry signals with A) X-rays.
B) electronic signals.
C) light rays.
D) magnetic waves.
E) radio waves.
Q4) What is the domain name system?
Q5) The internet is a A) LAN.
B) WAN.
C) ISP.
D) HTPP.
E) DSL.
Q6) An access point converts wired LAN to wireless LAN.
A)True
B)False
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Competitive Advantage and Business Processes
Available Study Resources on Quizplus for this Chatper
121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/20147
Sample Questions
Q1) Order entry is usually found in the accounting functional systems.
A)True
B)False
Q2) ERP systems integrate sales, orders, inventory, manufacturing, customer service, human resources, and accounting.
A)True
B)False
Q3) Functional applications are sometimes called
A) islands of automation.
B) inefficient systems.
C) isolated silos.
D) functional islands.
E) functional silos.
Q4) When implementing a system such as SAP, companies must (can)
A) experience substantial change.
B) save money.
C) experience its primary benefits from the software
D) adhere to industry standard processes.
E) continue to use all of their own business process standards.
Q5) A(n) ________ system stores all customer data in one place.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 12: Decision Making and Business Intelligence
Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/20148
Sample Questions
Q1) Experts in a communications company believe that cell phone usage on weekends is determined by the age of the customer and the number of months the customer has the cell phone account. Which of the following technique could be used to analyze the data?
A) Regression analysis
B) Unsupervised data-mining
C) Neural networks
D) Cluster analysis
E) Market-based analysis
Q2) Highly summarized data is known as being
A) coarse.
B) fine.
C) inconsistent.
D) too summarized.
E) too comprehensive.
Q3) Data-mining is about probabilities, not certainties. So sometimes a good model may look bad because of a string of bad luck.
A)True
B)False
Q4) ________ refers to the relative level of detail that data represents.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/20149
Sample Questions
Q1) When making a purchase, modern consumers are more likely to
A) shop at a physical store.
B) use a single information channel.
C) know little about the product or service.
D) know just as much about the product or service as the sales staff.
E) require more help making a purchase decision.
Q2) More opportunities to influence and reinforce image and position are benefits to increase
A) social capital.
B) advertising.
C) value chain management.
D) data-mining.
E) information flow
Q3) Priceline.com is an example of a(n)
A) cloud based storage service.
B) ERP.
C) electronic exchange.
D) merchant company.
E) price elasticity solution.
Q4) ________ is the investment in human knowledge and skills for future profit.
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Acquiring Information Systems Through Projects
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/20150
Sample Questions
Q1) In the SDLC, acquisition begins with a ________ process that identifies the need for a new system.
Q2) Precise estimate costs for IT projects are difficult to develop because
A) rapid application development (RAD) changes part way through the project.
B) management thinks it is a negotiation between the business and IT.
C) programmers look to increase earnings during the process.
D) technology is continually changing.
E) agile programming is not a fully developed system.
Q3) SDLC is described as a waterfall method, which makes the whole process relatively easy to go back and change a phase once you have begun the next phase.
A)True
B)False
Q4) Commercial-off-the-shelf (COTS) software will never fit organizational requirements exactly.
A)True
B)False
Q5) The riskiest system conversion from a hardware and software failure point of view is a(n) ________ installation.
Q6) ________ is the process of hiring another organization to perform a service.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 15: Application Extension-Introduction to Microsoft Project
Available Study Resources on Quizplus for this Chatper
42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/20157
Sample Questions
Q1) When you create subtasks, the tasks associated with those subtasks automatically get
A) the duration of the longest subtask.
B) the dependencies of the subtasks.
C) the total of the subtasks' durations.
D) the subtasks' ancestors.
E) the predecessors of the subtasks.
Q2) It is ________ to show all the aspects of a project in a single screen.
Q3) MS Project is a full-service project management software because it focuses on A) organizing tasks.
B) providing access to project documentation.
C) managing schedules.
D) tracking employee hours.
E) providing support for the project management process.
Q4) MS Project is best describes as a spreadsheet product.
A)True
B)False
Q5) MS Project allows a project manager to ________ resources.
Q7) MS Project is best described as a(n) ________ product. Page 18
Q6) MS Project is a full-service ________ process software.
To view all questions and flashcards with answers, click on the resource link above.
Page 19
Chapter 16: Structure, Governance, and Ethics
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/20151
Sample Questions
Q1) ________ is a plan for all the computers, systems, and information management in a firm.
Q2) The ________ framework is one of the most popular IT architecture frameworks.
Q3) Alignment is not only about planning and building frameworks but also about
A) effectiveness in productivity.
B) effectiveness in communication.
C) efficiency in productivity.
D) effectiveness in governance.
E) efficiency in computing.
Q4) In developing architecture, a(n) ________ must consider things like organizational objectives, information flows, databases, and supporting technology.
A) CISA
B) test engineer
C) Zachman black belt
D) CIO
E) enterprise architect
Q5) Companies adopt COBIT's framework in order to follow industry ________ practices.
Q6) How does government regulation of e-waste affect a company that uses technology?
Page 20
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Managing Information Security and Privacy
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20152
Sample Questions
Q1) People who intentionally gain unauthorized access to computer systems are called hackers.
A)True
B)False
Q2) Smart cards are convenient and easy to use since they don't require any PIN numbers for authentication.
A)True
B)False
Q3) What is pretexting?
Q4) Because encryption keys can be lost or destroyed, a copy of the key should be stored with a trusted third party called a(n)
A) key account.
B) white-hat hacker.
C) key escrow.
D) authentication certifier.
E) control account.
Q5) What is spoofing?
Q6) With wired networks, sniffing requires a(n) ________ connection to the network.
Q7) ________ occurs when a person gains unauthorized access to a computer system.
Q8) What is a technical safeguard? Describe two of these. Page 21
To view all questions and flashcards with answers, click on the resource link above.
Page 22