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Management Information Systems explores the strategic use of information technology in organizations to improve efficiency, decision-making, and competitive advantage. The course covers the fundamentals of information systems, types and uses of business applications, systems development, data management, and the ethical and security challenges of managing information. Students will examine how organizations leverage information systems to streamline processes, support operations, and drive innovation, while analyzing real-world case studies and current trends in digital transformation and IT strategy.
Recommended Textbook
Systems Analysis and Design 11th Edition by Scott Tilley
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Q1) _____ technology uses high-frequency radio waves to track physical objects.
A) Redundant array of independent disks (RAID)
B) Radio frequency identification (RFID)
C) Enterprise resource planning (ERP)
D) Management information system (MIS)
Answer: B
Q2) Examples of company-wide applications, called _____, include order processing systems, payroll systems, and company communications networks.
A) enterprise applications
B) network operating systems (NOS)
C) operating applications
D) legacy systems
Answer: A
Q3) In object-oriented design, built-in processes called _____ can change an object's properties.
A) methods
B) functions
C) attributes
D) features
Answer: A
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Q1) Competition drives many information systems decisions.
A)True
B)False
Answer: True
Q2) Of the measures of feasibility, questions such as "Does management support the project?" and "Will the new system require training for users?" would help predict a system's _____.
A) schedule feasibility
B) technical feasibility
C) economic feasibility
D) operational feasibility
Answer: D
Q3) When assessing _____, a systems analyst must consider the interaction between time and costs.
A) resource feasibility
B) technical feasibility
C) schedule feasibility
D) market feasibility
Answer: C
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Q1) The first step in creating a work breakdown structure (WBS) is to _____.
A) mark all recognizable events
B) determine time requirements
C) list all tasks
D) estimate task completion time and cost
Answer: C
Q2) The prior experience method to make time and cost estimates works best for large projects.
A)True
B)False
Answer: False
Q3) _____, a free cloud-based project management tool, runs in a browser window, so there is no software to install to use it.
A) Apptivo
B) Smartsheet
C) Microsoft Project
D) Gantter
Answer: D
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Q1) A _____ is a Unified Modeling Language (UML) technique that visually represents the interaction between users and an information system.
A) surface flowchart
B) scatter diagram
C) use case diagram
D) user-based flowchart
Q2) Identify a typical example of a system requirement for the input category.
A) As a final step in year-end processing, the payroll system must update employee salaries, bonuses, and benefits.
B) Response time must not exceed four seconds.
C) The system must provide logon security at the operating system level and at the application level.
D) Student grades must be entered on machine-readable forms prepared by the instructor.
Q3) A graphic modeling program is used to manage details of a complex project, create queries to retrieve specific information, and generate custom reports.
A)True
B)False
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Q1) _____ is the process of drawing a series of increasingly detailed data flow diagrams (DFDs), until all functional primitives are identified.
A) Leveling
B) Balancing
C) Indexing
D) Looping
Q2) Another of the firm's analysts is unable to figure out what is wrong with some structured English he has been using to describe the processing logic. Nathan walks over and spots the problem in an instant. Which of the following can Nathan identify as the problem?
A) The structured English is indented.
B) The structured English is not using a sequence, selection, or iteration structure.
C) The structured English uses a limited vocabulary.
D) The structured English is used as a shorthand notation for actual code by programmers.
Q3) What are the guidelines to be followed when you draw a context diagram and other data flow diagrams (DFDs)?
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Q1) The concept that a message gives different meanings to different objects is called
A) encapsulation
B) dynamic addressing
C) polymorphism
D) linear addressing
Q2) An object can be viewed as a(n) _____, because a message to the object triggers changes within the object without specifying how the changes must be carried out.
A) black box
B) class diagram
C) use case
D) activity diagram
Q3) When a use case diagram is created, the first step is to identify the system boundary, which is represented by a _____.
A) triangle
B) circle
C) rectangle
D) square
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Q1) This is another name for internet business services (IBS).
A)Cloud computing
B)Internet Business Services (IBS)
C)Managed hosting
D).NET
E)Screen generators
F)Physical design
G)Logical design
H)Web 2.0
I)Benchmark testing
J)Systems requirement document
Q2) In the context of in-house software development options, companies that develop software for sale are called _____.
A) software stockers
B) software distributers
C) software vendors
D) software dealers
Q3) Discuss the concerns and issues related to outsourcing.
Q4) Contrast logical and physical design.
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Q1) A(n) _____ does not distract a user and calls no attention to itself.
A) transparent interface
B) translucent interface
C) opaque interface
D) pellucid interface
Q2) Betty's lead needs to get a report of all of the purchases made only by his employees, using their employee discount, in a given week. In which of the following folders is she likely to find this category of report?
A) Exception reports
B) Summary reports
C) Detail reports
D) Control reports
Q3) Which of the following is a guideline for the design of data entry screens that are easy to learn and use?
A) Restrict user access to screen locations where data is entered.
B) Provide a descriptive caption for every field.
C) Require users to type leading zeroes for numeric fields.
D) Display a default value when a field value will be constant for successive records.
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Q1) Which of the following are the advantages of a DBMS (database management system)?
A) Database systems can support enterprise-wide applications more effectively than file processing systems.
B) Effective database administration helps ensure that standards for data names, formats, and documentation are followed uniformly throughout an organization.
C) A DBMS is scalable which makes it easier to meet the rapidly changing needs of a business enterprise.
D) Systems that interact with a DBMS are relatively dependent of how the physical data is maintained.
Q2) If a primary key combines two or more fields, then it is called a _____.
A) foreign key
B) composite key
C) dedicated key
D) candidate key
Q3) Cipher codes distinguish items by using a series of subgroups of digits.
A)True
B)False
Q4) Briefly describe the seven coding methods used by companies with examples.
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Q1) The system design specification is a document that presents the complete design for a new information system, along with _____ for completing the next SDLC phasesystems implementation.
A) access points
B) web-based components
C) detailed costs
D) data frames
Q2) The _____ allows the expansion of wireless access over a wide area.
A) Basic Service Set (BSS) topology
B) Extended Service Set (ESS) topology
C) physical topology
D) logical topology
Q3) In addition to centralized data processing, the earliest systems performed all data input and output at a central location, often called a _____.
A) web-centric hub
B) thin client
C) data processing center
D) portal
Q4) List the guidelines for in-house ecommerce site development.
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Q1) In a top-down design, the overall objectives of a system are broken down into _____ in a process called partitioning.
A) subsystems
B) flags
C) modules
D) pilot sites
Q2) After completing integration testing, a systems analyst must perform _____, which involves the entire information system and includes all typical processing situations.
A) functional testing
B) unit testing
C) stub testing
D) system testing
Q3) List the objectives of system testing.
Q4) To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.
A)True
B)False
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Q1) One of George's clients reports that the traffic on their network is being intercepted and scanned for valuable information. How does George categorize this incident?
A) Spoofing
B) Man in the middle
C) Dumpster diving
D) Sniffing
Q2) Combination of hardware and software that allows computers to interact with a network
A)Private key encryption
B)Public key encryption
C)Network interface
D)Asset
E)Mitigation
F)Transference
G)Attack
H)Security
I)Keystroke logger
J)Software reengineering
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Q1) A(n) _________ is a tool in most word processing programs that detects usage problems and offers suggestions.
Q2) Many companies use workgroup software, often called _________, because it enhances employee productivity and teamwork.
Q3) In a report, the _________ section usually includes a title page, table of contents, and brief description of the proposal.
Q4) Knowing what is expected and when to go into detail is directly related to knowing _____.
A) who your targets are
B) when to speak and when to remain silent
C) how to communicate effectively
D) where to communicate best
Q5) In a report, the recommendations section is used to _____.
A) summarize the entire project in several paragraphs
B) present the best system alternative with a brief explanation
C) locate the questionnaires at the end of the document
D) describe the major conclusions reached
Q6) A(n) _________ is a tool used to identify words that do not appear in a word processing program's dictionary.
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Q1) A(n) _________, a construction tool, allows computer programs to be developed rapidly by translating a logical model directly into code.
Q2) _____ means translating business processes and functions into applications.
A) Forward engineering
B) Limited perplexing
C) Reverse engineering
D) Boundless perplexing
Q3) According to the Florida Institute of Technology, _________ is an integrated, information-driven approach - one that comprises people, processes and practices, and technology - to all aspects of a product's life and its environment.
Q4) Traditional code was written in _____ such as COBOL, which required a programmer to create code statements for each processing step.
A) event-driven languages
B) procedural languages
C) fourth-generation languages
D) object-oriented programming languages
Q5) A(n) _________ is a database that serves as a central storage location for all information about the system being developed.
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Q1) The _________ of a future dollar is the amount of money that, when invested today at a specified interest rate, grows to exactly one dollar at a certain point in the future.
Q2) Some managers are critical of payback analysis because it places all the emphasis on early costs and benefits and ignores the benefits received after the payback period.
A)True
B)False
Q3) In a fixed charge method, the IT group is regarded as a(n) _________, which is a department that is expected to break even or show a profit.
Q4) Identify an example of direct costs.
A) Project team members' salaries
B) Power consumption costs
C) Copy machine rentals
D) Insurance expenses
Q5) Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.
A)True
B)False
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Q1) A phrase is less specific than an AND operator because it does not specify an exact placement of terms.
A)True
B)False
Q2) Social networking allows you to connect to an extended set of family, friends, and professional acquaintances.
A)True
B)False
Q3) A _____ is an application that uses keywords and phrases to locate information on the Internet.
A) search engine
B) demodulator
C) firewall
D) proxy
Q4) A(n) _________ is a website that allows users to find information by using a hierarchy, starting with a general heading and proceeding to more specific topics.
Q5) Newsletters are a convenient way to keep current on topics of interest.
A)True
B)False
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