Management Information Systems
Practice Questions
Course Introduction
Management Information Systems (MIS) explores the principles and applications of information systems in the context of organizational decision-making and resource management. This course examines how businesses leverage technology to streamline operations, improve efficiency, and gain competitive advantage. Topics include system components, database management, enterprise systems, e-commerce, and the strategic role of information systems in modern organizations. Students will analyze case studies, assess the impact of emerging technologies, and learn to align IT solutions with business objectives, preparing them for effective participation in the digital aspects of business management.
Recommended Textbook
Using MIS 7th Edition by David M. Kroenke
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13 Chapters
1464 Verified Questions
1464 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Mary processes employee statistics to obtain a meaningful understanding of her organization. The data that she derives by processing becomes information.
A)True
B)False
Answer: True
Q2) The process of automation is a process of moving work from ________.
A) processes to procedures
B) procedures to people
C) instructions to actors
D) human side to computer side
Answer: D
Q3) Abstract reasoning is the ability to ________.
A) work with others when performing tasks
B) make and manipulate models
C) act quickly on a problem
D) perform routine tasks
Answer: B
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Page 3
Chapter 2: Business Processes, Information Systems, and Information
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) A student team, which is assigned a term project, works together to achieve results. They provide continuous feedback to each other and thus, complete the project. Which of the following is being illustrated in this activity?
A) collaboration
B) groupthink
C) systems thinking
D) experimentation
Answer: A
Q2) Which of the following is an example of project data?
A) list of project tasks
B) schedule
C) budget
D) design document
Answer: D
Q3) Email is a form of asynchronous communication.
A)True
B)False
Answer: True
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Chapter 3: Organizational Strategy, Information Systems, and Competitive Advantage
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) Business processes that span value-generating activities determine the scope and requirements of each organization's information systems.
A)True
B)False
Answer: True
Q2) Lynn, the manager of a transportation company, is goes through the week's delivery schedule. She calls her team and assigns territories for each executive. She contacts the fleet supervisor to arrange trucks for transportation. Which activity of the value chain is Lynn executing?
A) inbound logistics
B) marketing
C) customer service
D) outbound logistics
Answer: D
Q3) Organizations choose a competitive strategy after designing business processes that span value-generating activities.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Hardware and Software
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Distinguish between open source and closed source programs.
Q2) Numerous vendors license products called mobile device management (MDM) software to backup and restore mobile devices.
A)True
B)False
Q3) ________ occurs when users move their activities, especially long-running transactions, across devices.
A) Cloud computing
B) Key logging
C) Pharming
D) Roaming
Q4) The CPU stores results of computations in the ________.
A) joystick
B) main memory
C) printer
D) barcode scanner
Q5) Mac OS and iOS applications are constructed using Java.
A)True
B)False
Q6) Why are mobile systems important?
Page 6
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Chapter 5: Database Processing
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Sample Questions
Q1) Developers generally construct a logical representation of database data, called a data model, after building a database.
A)True
B)False
Q2) Browser-based applications ________.
A) need to be pre-installed on the users' computers
B) run within a corporate network that is protected from the Internet
C) eliminate the need to check for data consistency
D) are more vulnerable to security threats than are traditional applications
Q3) The accuracy of a database design is independent of the corresponding data model.
A)True
B)False
Q4) A spreadsheet can be used to store data if the structure of a list is simple.
A)True
B)False
Q5) To modify an existing table, a developer can open the metadata form for that table and add a new row of metadata.
A)True
B)False
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Chapter 6: The Cloud
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following TCP/IP application-layer protocols is used for email transmissions?
A) ftp
B) https
C) smtp
D) IP
Q2) The most basic cloud offering is platform as a service (PaaS), which is the cloud hosting of a bare server computer or data storage.
A)True
B)False
Q3) An ISP provides a customer with a legitimate Internet address.
A)True
B)False
Q4) The connection between a VPN client and a VPN server is called a(n) ________.
A) data highway
B) hyperlink
C) tunnel
D) access point
Q5) Define SaaS, PaaS, and IaaS. Provide an example of each.
Q6) What is a digital subscriber line (DSL)?
Page 8
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Chapter 7: Organizations and Information Systems
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116 Verified Questions
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Sample Questions
Q1) How should organizations manage employee resistance to change, in the context of new enterprise systems?
Q2) The primary purpose of an ERP system is integration.
A)True
B)False
Q3) Which of the following workgroup processes is related to human resources?
A) lead tracking
B) customer support
C) assessment
D) order management
Q4) Workgroups can develop information systems for their own needs, but, over time, they would result in information silos.
A)True
B)False
Q5) Define enterprise information systems and describe its characteristics.
Q6) List the functions of enterprise application integration (EAI).
Q7) Both structured processes and dynamic processes are formally defined processes.
A)True
B)False
Q8) Define ERP. What is the primary purpose of an ERP system?
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Chapter 8: Social Media Information Systems
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) SM communities differ from communities in the past in that they are ________.
A) formed based on family relationships
B) limited by geographic location
C) formed based on mutual interests
D) limited by organizational boundaries
Q2) A characteristic of Web 2.0 is that the value of a Web site increases as the number of users ________.
A) remains constant over time
B) decreases over time
C) increases over time
D) fluctuates over time
Q3) How do organizations staff and manage sensing activities in SEAMS?
Q4) According to McAfee, pushing enterprise content to users based on subscriptions and alerts is a characteristic of the ________ component of Enterprise 2.0.
A) signals
B) search
C) links
D) authoring
Q5) Describe "defenders of belief" and "seekers of the truth."
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Chapter 9: Business Intelligence Systems
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) As IS development projects are difficult to budget and schedule, technical and organizational feasibilities are only approximate analyses.
A)True
B)False
Q2) The first phase of the systems development life cycle (SDLC) is ________.
A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system
Q3) Which of the following statements is true of information systems?
A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.
Q4) All business processes must include one or more information systems.
A)True
B)False
Q5) Information systems and business processes are synonymous terms.
A)True
B)False
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Chapter 10: Information Systems Security
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Data warehouses do not include data that are purchased from outside sources.
A)True
B)False
Q2) Describe the functions of data warehouses and the need for them.
Q3) With unsupervised data mining, analysts do not create a model or hypothesis before running the analysis.
A)True
B)False
Q4) ________ requires the user to request BI results.
A) Push publishing
B) Pull publishing
C) Desktop publishing
D) Accessible publishing
Q5) RFM analysis considers how recently (R) a customer ordered, how frequently (F) they ordered, and how much margin (M) the company made on the orders.
A)True
B)False
Q6) What is a reporting application? Name five basic reporting operations.
Q7) Define business intelligence and BI systems.
Page 12
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Chapter 11: Information Systems Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Describe a steering committee and explain the CIO's role with regard to it.
Q2) Outsourcing is the process of hiring another organization to perform a service.
A)True
B)False
Q3) Which of the following is a function of the technology office in an organization's IS department?
A) managing computing infrastructure
B) creating new information systems
C) investigating new information systems
D) maintaining existing information systems
Q4) How does outsourcing facilitate risk reduction?
Q5) Which of the following is a responsibility of a CIO?
A) reporting to the chief executive officer
B) heading the technology group
C) evaluating new technologies that are relevant to the organization
D) developing processes and IS that implement business strategy
Q6) Aligning information systems with organizational strategy is a one-time process. A)True
B)False
Q7) Describe the typical responsibilities of a CTO.
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Chapter 12: Information Systems Development
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Sample Questions
Q1) A(n) ________ is a computer program that senses when another computer is attempting to scan the disk or otherwise access a computer.
A) intrusion detection system
B) keylogger
C) botnet
D) access control system
Q2) Secure Socket Layer (SSL) is a protocol that is restricted to asymmetric encryption.
A)True
B)False
Q3) What are spyware and adware programs?
Q4) Which of the following is considered a computer crime?
A) deletion of records by an employee who is unaware of operating procedures
B) poorly written programs resulting in data losses
C) loss of data as a result of flooding
D) hacking of information systems
Q5) It is safer to use the same password for all the Web sites.
A)True
B)False
Q6) What is a virus? Differentiate between Trojan horses and worms.
Page 14
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Chapter 13: The International Dimension
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31 Flashcards
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Sample Questions
Q1) International organizations have more IS and IT assets, and those assets are exposed to more risk and greater uncertainty.
A)True
B)False
Q2) The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage of the supply chain.
A)True
B)False
Q3) Distributed database processing refers to the processing of multiple databases that reside in a single location.
A)True
B)False
Q4) When a firm is localizing a computer program, which of the following should it avoid?
A) translating the user interface
B) retaining forms and reports that have labels
C) adjusting the sorting order for different character sets
D) redrawing and translating diagrams
Q5) How can information reduce or eliminate the bullwhip effect?
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