Management Information Systems
Final Exam Questions
Course Introduction
Management Information Systems (MIS) explores the design, implementation, and management of information technology to support organizational operations, decision-making, and strategic objectives. This course covers topics such as the fundamentals of information systems, data management, network infrastructure, enterprise resource planning, e-commerce, and the ethical and security issues associated with MIS. Students gain practical insights into how businesses leverage technology to improve efficiency, drive innovation, and gain a competitive edge, while also considering how to align IT solutions with organizational goals and business processes.
Recommended Textbook
Business Driven Information Systems 6th Edition by Paige Baltzan
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13 Chapters
3626 Verified Questions
3626 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven MIS
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473 Verified Questions
473 Flashcards
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Sample Questions
Q1) Competitive advantages provide the same product or service either at a lower price or with additional value that can fetch premium prices.
A)True
B)False
Answer: True
Q2) Which of the following is considered information?
A)Quantity sold
B)Date sold
C)Best-selling item by month
D)Product sold
Answer: C
Q3) Which of the following is not considered a core driver of the information age?
A)Information.
B)Business Intelligence.
C)Competitive Intelligence.
D)Data.
Answer: C
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Page 3
Chapter 2: Decisions and Processes: Value Driven Business
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383 Verified Questions
383 Flashcards
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Sample Questions
Q1) Which of the following represent the top-down (executives to analysts)organizational levels of information technology systems?
A)TPS, DSS, EIS
B)DSS, TPS, EIS
C)EIS, DSS, TPS
D)None of the above, it varies from organization to organization
Answer: C
Q2) Investment companies use genetic effectiveness metrics to help in trading decisions.
A)True
B)False
Answer: False
Q3) At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?
A)Operational level
B)Managerial level
C)Strategic level
D)All of the above
Answer: A
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Page 4
Chapter 3: Ebusiness: Electronic Business Value
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386 Verified Questions
386 Flashcards
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Sample Questions
Q1) Mass customization occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individuals or groups based on profile information, demographics, or prior transactions.
A)True
B)False
Answer: False
Q2) Which company is expecting to gain the majority of its returns on new investments?
A)General Motors
B)Sears Roebuck
C)Dell Inc.
D)Phillips Petroleum
Answer: C
Q3) Hypertext transport protocol (HTTP)is the Internet protocol web browsers use to request and display web pages using universal resource locators.
A)True
B)False
Answer: True
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Chapter 4: Ethics and Information Security: MIS Business
Concerns
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354 Verified Questions
354 Flashcards
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Sample Questions
Q1) What is Cybervandalism?
A)The electronic defacing of an existing website.
B)The abuse of pay-per-click, pay-per-call, and pay-per-conversion revenue models by repeatedly clicking on a link to increase charges or costs for the advertiser.
C)A computer crime where a competitor or disgruntled employee increases a company's search advertising costs by repeatedly clicking on the advertiser's link.
D)An act or object that poses a danger to assets.
Q2) What includes any data that could potentially identify a specific individual?
A)Personally identifiable information (PII)
B)Nonsensitive PII
C)Sensitive PII
D)Sock puppet marketing
Q3) Which of the following changes its form as it propagates?
A)Backdoor programs
B)Strikers
C)Polymorphic viruses and worms
D)Splogs
Q4) Explain the ethical issues in the use of information technology.
Page 6
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Chapter 5: Infrastructures: Sustainable Technologies
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308 Verified Questions
308 Flashcards
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Sample Questions
Q1) Performance measures how quickly a system performs a process or transaction.
A)True
B)False
Q2) Accessibility refers to the time frames when the system is operational.
A)True
B)False
Q3) Where would you categorize a cloud computing benefit that allows a customer to store fewer applications on a client computer, which frees up the memory allowing for increases in performance?
A)Internet features
B)Increased costs
C)Increased performance
D)Increased software updates
Q4) Which of the below is not contributing to ewaste?
A)VCR
B)Automobile
C)Microwave
D)Computer
Q5) Describe the characteristics of an agile MIS infrastructure.
Q6) Identify the environmental impacts associated with MIS.
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Chapter 6: Data: Business Intelligence
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470 Flashcards
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Sample Questions
Q1) Data dictionary compiles all of the metadata about the data elements in the data model.
A)True
B)False
Q2) Managers can use BI to answer tough business questions. Which of the following describes the value of knowing where the business is now?
A)A historical perspective offers important variables for determining trends and patterns.
B)Looking at the current business situation allows managers to take effective action to solve issues before they grow out of control.
C)Setting strategic direction is critical for planning and creating solid business strategies.
D)None of the above.
Q3) Entities are the data elements associated with an attribute.
A)True
B)False
Q4) A field is a collection of related data elements
A)True
B)False
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Chapter 7: Networks: Mobile Business
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303 Verified Questions
303 Flashcards
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Sample Questions
Q1) Which of the following terms refers to the smallest element of data and has a value of either 0 or 1?
A)Bit
B)Bandwidth
C)Modem
D)Internet protocol
Q2) What spans a large geographic area such as a state, province, or country, similar to the Internet?
A)Metropolitan area network (MAN)
B)Local area network (LAN)
C)Wide area network (WAN)
D)Secure area network (SAN)
Q3) What is the digital divide?
A)A worldwide gap giving advantage to those with access to technology
B)A data interruption in the Internet connection
C)A deficiency in school-aged children with computer knowledge
D)A divide between the economies of third world countries
Q4) Explain the different wireless network categories.
Q5) Identify the challenges of business mobility.
Q6) Explain the different wireless network business applications.
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Chapter 8: Enterprise Applications: Business Communications
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333 Verified Questions
333 Flashcards
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Sample Questions
Q1) What accesses organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer?
A)Contact center
B)Web-based self-service
C)Call scripting
D)Website personalization
Q2) Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?
A)Business intelligence
B)Ebusiness
C)Customer relationship management
D)Supply chain management
Q3) Campaign management systems guide users through marketing campaigns by performing such tasks as campaign definition, planning, scheduling, segmentation, and success analysis.
A)True
B)False
Q4) Explain integrations and the role they play in connecting a corporation.
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Chapter 9: Systems Development and Project Management:
Corporate Responsibility
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321 Verified Questions
321 Flashcards
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Sample Questions
Q1) Business requirements include the process of transferring information from a legacy system to a new system.
A)True
B)False
Q2) Prototyping is a modern design approach by which the designers and system users use an iterative approach to building the system.
A)True
B)False
Q3) Bugs are defects in the code of an information system.
A)True
B)False
Q4) Loose coupling is the capability of services to be joined together on demand to create composite services, or disassembled just as easily into their functional component.
A)True
B)False
Q5) Fourth generation programming languages that look similar to human languages. A)True
B)False
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Chapter 10: Hardware and Software Basics
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Sample Questions
Q1) What is the number of bits (0s and 1s)that can be processed by the CPU at any one time?
A)Clock speed
B)Word length
C)Bus width
D)Chip line width
Q2) An iPod has a single-purpose embedded operating system.
A)True
B)False
Q3) The central processing unit (CPU)(or microprocessor)is the actual hardware that interprets and executes the program (software)instructions and coordinates how all the other hardware devices work together.
A)True
B)False
Q4) What is the number of billions of CPU cycles per second?
A)Megahertz
B)Gigahertz
C)CISC
D)RISC
Q5) List the common input, output, storage, and communication devices.
Page 12
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Chapter 11: Networks and Telecommunications
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77 Flashcards
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Sample Questions
Q1) Simple Network Management Protocol (SNMP)allows networked nodes to be managed from a single point.
A)True
B)False
Q2) A router is an intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination.
A)True
B)False
Q3) Which of the following represents the bus topology?
A)All devices are connected to a central cable or backbone.
B)All devices are connected to a central device, called a hub.
C)All devices are connected to one another in the shape of a closed loop, so that each device is connected directly to two other devices, one on either side of it.
D)Groups of star-configured workstations are connected to a linear bus backbone cable.
Q4) A WAN is a physical and data layer technology for LAN networking.
A)True
B)False
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13
Chapter 12: Designing Databases
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Sample Questions
Q1) What is composed of rows and columns that represent an entity?
A)Field
B)Table
C)Record
D)Key
Q2) Date of birth would be a stored attribute.
A)True
B)False
Q3) What kind of attribute would be date of birth?
A)Null-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q4) Which of the following is a possible business rule?
A)A customer can purchase many DVDs
B)DVDs can be purchased by many customers
C)A DVD title can have many copies
D)All of the above
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Chapter 13: Emerging Trends and Technologies
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Sample Questions
Q1) Which trend has the following potential business impact? Demand for personnel in distant countries will increase the need for foreign language training, employee incentives suited to other cultures, and many other aspects of performing business globally.
A)The global economy is becoming more integrated
B)Pace of technological innovation is increasing
C)The growth in information industries is creating a knowledge-dependent global society
D)The economy and society are dominated by technology
Q2) Real time adaptive computing is a self-managing computing model named after, and patterned on, the human body's autonomic nervous system.
A)True
B)False
Q3) Which of the following is not a potential business impact from people in developed countries living longer?
A)Global demand for elderly products will grow
B)Global demand for elderly services will grow
C)The cost of health care will decrease
D)Pharmaceutical companies will be pushed for advances in geriatric medicine
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Page 15