Management Information Systems
Exam Practice Tests
Course Introduction
Management Information Systems (MIS) explores the strategic use of information technology in organizations to support decision-making, streamline operations, and enhance competitiveness. This course covers the fundamentals of information systems, including their design, implementation, and management, as well as the ethical and social issues surrounding technology use. Students learn how to analyze organizational needs, evaluate technology solutions, and manage IT projects, with a focus on aligning technology strategies with business goals. Case studies and real-world examples demonstrate how MIS helps businesses adapt to changing environments and drive innovation.
Recommended Textbook
E Commerce 2018 14th Edition by Kenneth
C. Laudon
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12 Chapters
1020 Verified Questions
1020 Flashcards
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Page 2
Chapter 1: The Revolution Is Just Beginning
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Which of the following features of e-commerce technology is related to the concept of network externalities?
A)richness
B)interactivity
C)universal standards
D)information density
Answer: C
Q2) The early years of e-commerce were driven by all of the following factors except:
A)an emphasis on exploiting traditional distribution channels.
B)a huge infusion of venture capital funds.
C)an emphasis on quickly achieving very high market visibility.
D)visions of profiting from new technology.
Answer: A
Q3) Unfair competitive advantages occur when:
A)one competitor has an advantage others cannot purchase.
B)market middlemen are displaced.
C)information is equally distributed and transaction costs are low.
D)firms are able to gather monopoly profits.
Answer: A
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Page 3
Chapter 2: E-Commerce Business Models and Concepts
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) eBay uses all of the following business models except:
A)B2C market creator.
B)C2C market creator.
C)content provider.
D)e-commerce infrastructure provider.
Answer: C
Q2) Which of the following uses a subscription-based sales revenue model?
A)Yahoo
B)eBay
C)MyPoints
D)Dollar Shave Club
Answer: D
Q3) In the ________ business model, a web-based business builds a digital environment in which buyers and sellers can meet, display products, search for products, and establish prices.
A)market creator
B)community provider
C)e-tailer
D)portal
Answer: A
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Chapter 3:
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Sample Questions
Q1) You could expect to find all of the following services in a web server software package except:
A)security services.
B)FTP.
C)search engine.
D)an RSS aggregator.
Answer: D
Q2) TCP/IP operates in which layer of Internet architecture?
A)Network Technology Substrate layer
B)Middleware Services layer
C)Transport Services and Representation Standards layer
D)Applications layer
Answer: C
Q3) The ________ is a consortium of corporations, government agencies, and nonprofit organizations that monitors Internet policies and practices.
A)Internet Engineering Steering Group (IESG)
B)World Wide Web Consortium (W3C)
C)Internet Engineering Task Force (IETF)
D)Internet Society (ISOC)
Answer: D
Page 5
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Chapter 4: Building an E-Commerce Presence: Websites, Mobile Sites,
and Apps
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85 Flashcards
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Sample Questions
Q1) Explain both demand and supply-side considerations when choosing the hardware platform for an e-commerce site. Include a discussion of I/O-intensive vs. CPU-intensive operations and scalability.
Q2) Which of the following are the two main components of a systems design?
A)logical design and physical design
B)behavioral design and technological design
C)business objectives and technology requirements
D)front-end systems and back-end systems
Q3) Describe the major issues surrounding the decision to build and/or host your own e-commerce site or to outsource some aspects of site development. Include the advantages and disadvantages of each decision.
Q4) Which of the following types of sites typically needs a high percentage of secure pages?
A)web services
B)customer self-service
C)trading
D)publishing/subscription
Q5) What are the phases, activities, and milestones for developing an e-commerce presence for a typical start-up website over a one-year period?
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Chapter 5: E-Commerce Security and Payment Systems
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85 Flashcards
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Sample Questions
Q1) All of the following are used for authentication except:
A)digital signatures.
B)certificates of authority.
C)biometric devices.
D)packet filters.
Q2) Confidentiality is sometimes confused with:
A)privacy.
B)authenticity.
C)integrity.
D)nonrepudiation.
Q3) Which of the following dimensions of e-commerce security is not provided for by encryption?
A)confidentiality
B)availability
C)message integrity
D)nonrepudiation
Q4) A Trojan horse appears to be benign, but then does something other than expected.
A)True
B)False
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Chapter 6: E-Commerce Marketing and Advertising Concepts
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Sample Questions
Q1) Lead generation marketing firms specialize in inbound marketing.
A)True
B)False
Q2) Which of the following online advertising formats attracted the least amount of spending in 2017?
A)search
B)classifieds
C)rich media
D)e-mail
Q3) The richness made possible by e-commerce technologies does which of the following?
A)It reduces the cost of delivering marketing messages and receiving feedback from users.
B)It allows consumers to become co-producers of the goods and services being sold.
C)It allows video, audio, and text to be integrated into a single marketing message and consuming experience.
D)It enables worldwide customer service and marketing communications.
Q4) Define and describe the functionality of customer relationship management (CRM)systems.
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Chapter 7: Social Mobile and Local Marketing
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Sample Questions
Q1) Which of the following statements about BLE is not true?
A)Only Apple iPhones can use BLE.
B)BLE uses less power than traditional Bluetooth or GPS.
C)BLE has a two-way, push-pull communication capability.
D)BLE is more accurate than targeting through Wi-Fi triangulation.
Q2) How do people use their mobile devices today?
Q3) Which of the following Twitter marketing tools involves a coupon or other promotional offer that appears in users' Twitter timeline?
A)Promoted Tweet
B)Promoted Trend
C)Promoted Account
D)Lead Generation Card
Q4) By 2019, spending on social marketing will be almost triple the amount spent on mobile marketing.
A)True
B)False
Q5) In 2017, Millennials make up almost 65% of Snapchat's monthly active U.S. users.
A)True
B)False
Q6) Name and describe five of the marketing tools available with Facebook.
Page 9
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Chapter 8: Ethical Social and Political Issues in E-Commerce
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Sample Questions
Q1) Which ethical principle asks you to assume that virtually all tangible and intangible objects are owned by someone else unless there is a specific declaration otherwise?
A)the Golden Rule
B)the Slippery Slope
C)the Social Contract Rule
D)No Free Lunch
Q2) Which of the following situations would not qualify for the fair use exception to U.S. copyright law?
A)A professor clips a newspaper article just before class and distributes copies of it to his class.
B)A journalist quotes a paragraph from a book in a review of the book.
C)A student copies a photograph of his favorite band from a website created by the band's record label and places it on the student's personal website.
D)Google posts thumbnail images of books in the Google Book Search Project.
Q3) Describe the fantasy sport business and the issues it raises.
Q4) Define privacy, information privacy, the right to be forgotten, and informed consent.
Q5) How is it possible to measure the strength of privacy policies?
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Chapter 9: Online Retailing and Services
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Sample Questions
Q1) Which of the following is not an example of a virtual merchant?
A)Overstock
B)Wayfair
C)Rue La La
D)Dell
Q2) All of the following statements about the online insurance industry are true except:
A)the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance.
B)websites of almost all the major firms provide the ability to obtain an online quote.
C)According to comScore, the online channel is consumers' preferred method for shopping for auto insurance policies.
D)the industry has been very successful in attracting visitors searching for information.
Q3) Define the term economic viability and explain the factors involved in assessing a firm's economic viability.
Q4) Explain why online career services are so well suited to the Web.
Q5) Describe the state of the online retail sector today.
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11
Chapter 10: Online Content and Media
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Sample Questions
Q1) Who was the first major fiction writer to create an e-book-only volume of a new work?
A)Hugh Howey
B)Stephen King
C)Dan Brown
D)Amanda Hocking
Q2) Which of the following statements about mobile gaming is not true?
A)Mobile games generated an estimated $3 billion in 2016.
B)Mobile gaming is a more open platform than console gaming.
C)Mobile games appeal to a younger demographic than console games.
D)Mobile games are expensive to develop when compared to traditional gaming systems.
Q3) ________ was sued by the Justice Department for violating antitrust laws in connection with e-books.
A)Amazon
B)Google
C)Apple
D)Barnes & Noble
Q4) How is the television industry being impacted by the Internet?
Q5) Discuss the structure of the U.S. media content industry.
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Chapter 11: Social Networks, Auctions, and Portals
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Sample Questions
Q1) E-mailing buyers to warn them away from a seller is a type of auction fraud known as:
A)transaction interference.
B)bid siphoning.
C)bid rigging.
D)shill bidding.
Q2) The term ________ refers to the advantages conferred as an auction site becomes larger in terms of visitors and products for sale.
A)siphoning
B)herd behavior
C)network effects
D)channel expansion
Q3) The time spent watching and reviewing auction bids is a part of ________ costs. A)pricing
B)monitoring
C)delayed consumption
D)fulfillment
Q4) What business models do portals use?
Q5) Describe the evolution of social networks from their earliest appearance.
Q6) Identify and describe the main types of portals.
Page 13
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Chapter 12: B2b E-Commerce: Supply Chain Management and Collaborative
Commerce
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Sample Questions
Q1) Which of the following primarily deal with indirect goods?
A)e-distributors and industry consortia
B)e-distributors and e-procurement Net marketplaces
C)exchanges and industry consortia
D)exchanges and e-procurement Net marketplaces
Q2) Which of the following primarily serve horizontal markets?
A)e-distributors and exchanges
B)e-distributors and e-procurement Net marketplaces
C)e-procurement Net marketplaces and industry consortia
D)exchanges and industry consortia
Q3) In 2017, the total amount of B2B e-commerce in the United States was approximately:
A)$6.3 billion.
B)$63 billion.
C)$630 billion.
D)$6.3 trillion.
Q4) Highly centralized supply chains produce higher short-term costs, but also lower long-term risk protection.
A)True
B)False
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