Management Information Systems
Exam Questions
Course Introduction
Management Information Systems (MIS) explores the role of information technology in supporting and enhancing organizational operations, decision-making, and strategic objectives. This course introduces students to key concepts such as information system components, databases, networking, enterprise systems, and cybersecurity. Students will learn how businesses leverage MIS to improve efficiency, foster innovation, and gain a competitive advantage. Through case studies and practical exercises, participants will analyze real-world examples of MIS implementation and develop critical skills in system analysis, problem-solving, and IT management within various organizational contexts.
Recommended Textbook Information Technology for Managers 1st Edition by George Reynolds
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Page 2
Chapter 1: Managers: Key to Information Technology
Results
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Social influence is the belief that using the system will help job performance.
A)True
B)False Answer: False
Q2) Three examples of network systems are transaction processing,enterprise resource planning,and interorganizational systems.
A)True
B)False
Answer: False
Q3) If assets are lost or destroyed as the result of a disaster,____ must be in place to ensure the ongoing operation of critical business functions.
A) business continuity plans
B) business contingency plans
C) financial recovery plans
D) disaster contingency plans
Answer: A
Q4) ____________________ uses IT to conduct meetings or presentations in which participants are connected via the Internet.
Answer: Web conferencing
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Chapter 2: Strategic Planning
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Sample Questions
Q1) UPS developed software called ____ to enable U.S.Customs and Border Protection agents to inspect packages that pass through the Worldport international hub in Louisville.
A) Target Location
B) Search Path
C) Target Search
D) Target Path
Answer: C
Q2) ____ must communicate the vision,objectives,and strategies of the organization so that everyone can help define the actions required to meet organizational goals.
A) Stakeholders
B) Customers
C) Front line employees
D) Business managers
Answer: D
Q3) ____________________ benefits can be measured directly and assigned a monetary value.
Answer: Trueangible
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Chapter 3: Project Management
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Sample Questions
Q1) Researchers Hamel and Prahalad defined the term core __________________ to mean something that a firm can do well and that provides customer benefits,is hard for competitors to imitate,and that can be leveraged widely to many products and markets.
Answer: competency
Q2) ____ are the people most directly affected by the project.
A) Project managers
B) Employees
C) Stakeholders
D) End users
Answer: D
Q3) A ____ contract requires paying the provider an amount that covers the provider's actual costs plus an additional amount or percentage for profit.
A) fixed-priced
B) lump-sum
C) time and material
D) cost-reimbursable
Answer: D
Q4) ____________________ are the way that much of an organization's work gets done.
Answer: Projects
5
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Chapter 4: Business Processing and IT Outsourcing
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Sample Questions
Q1) Organizations that do not outsource probably have greater recruiting,training,research,development,marketing,and deployment expenses.
A)True
B)False
Q2) ____________________ sourcing is based on analyzing the work to be done,its associated current processes,and level of effectiveness and resources required.
Q3) According to the Diamond Management and Technology Consultants 2006 outsourcing study,____ percent of outsourcing "buyers experienced an abnormal contract termination in the past year."
A) 2
B) 12
C) 27
D) 47
Q4) The fundamental costs of doing business in a developed country are much lower than those in a developing country.
A)True
B)False
Q5) Discuss measuring and evaluating results.
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Chapter 5: Corporate Governance and IT
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Sample Questions
Q1) The ____ provides direction and control during a disaster and operates from a secure emergency operations center equipped with emergency communications gear.
A) control group
B) recovery team
C) continuity group
D) emergency response team
Q2) The ____ ensures that internal controls are in place to govern the creation and documentation of financial statements.
A) Gramm-Leach-Bliley regulation
B) Basel II regulation
C) Sarbanes-Oxley Act (SOX)
D) Foreign Corrupt Practices Act
Q3) IT-related initiatives are generally simple and straightforward.
A)True
B)False
Q4) Organizations are in a constant state of change,so the plan must be continually updated to account for changes.
A)True
B)False
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Chapter 6: Collaboration Tools and Wireless Networks
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Sample Questions
Q1) The area covered by one or more interconnected wireless access points is called a
A) hot spot
B) wireless spot
C) joint spot
D) coverage spot
Q2) Today we use electronic messaging and networking tools over ____________________ networks.
Q3) The most common wireless encryption standard,____,is easily broken.
A) SSID
B) WEP
C) WPA
D) WPA2
Q4) Intel is making its Centrino laptop computers WiMAX-enabled and is partnering with Clearwire to push the technology even further ahead.
A)True
B)False
Q5) Public Wi-Fi networks usually default to nonencrypted communications.
A)True
B)False
Page 8
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Chapter 7: E-Business
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Sample Questions
Q1) Major corporations typically do not spend more than $100 million to create their online retail Web site.
A)True
B)False
Q2) Because a Web site is open 24 hours a day,many online customers expect to be able to receive customer service at any time of the day or night.
A)True
B)False
Q3) What is the Secure Sockets Layer?
Q4) E-business is critically important to today's business.
A)True
B)False
Q5) Today companies generally manufacture all the components of pieces of equipment such as appliances,aircraft,automobiles,computers,engines,motor homes,and televisions.
A)True
B)False
Q6) Discuss what e-procurement software can do for a company.
Q7) What is e-government?
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Chapter 8: Enterprise Resource Planning
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Sample Questions
Q1) Companies frequently fail to establish clear objectives and measures for the work to be done by ERP project ____________________.
Q2) ____________________ business processes must be tested from start to finish.
Q3) Training should always be considered a one-time event.
A)True
B)False
Q4) When implementing new ERP software,employees need to be given the big picture on the extent of change and how it will impact them personally in terms of changes in their roles,job performance expectations,and interaction with others.
A)True
B)False
Q5) Explain the software as a service (SaaS)model.
Q6) The ____ stage of a project provides on-going technical support,delivers on-going training for new end users and to cover system upgrades and plans and implements necessary software upgrades.
A) design
B) maintenance and continuous improvement
C) implementation
D) software selection
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Chapter 9: Business Intelligence
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Sample Questions
Q1) The Federal Transportation Security Administration (TSA)implemented a BI system called the ____ to manage more effectively and schedule its workers.
A) Performance Management System (PMS)
B) Performance Information Management System (PIMS)
C) Performance Indicator Management System (PIMS)
D) Performance System Manager (PSM)
Q2) Data cubes are restricted to three dimensions.
A)True
B)False
Q3) If the data within a data cube has been summarized at a given level,it is possible to use that data cube to answer questions at a more detailed level.
A)True
B)False
Q4) When using the Plan-Do-Check-Act process,data is gathered to see if the implemented solution has solved the problem and achieved the desired goal in the ___________________ step.
Q5) Many companies update their data warehouse on a yearly basis.
A)True
B)False
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Chapter 10: Knowledge Management
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Sample Questions
Q1) ____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.
A) HTTP 2.0
B) HTML 2.0
C) Internet 2.0
D) Web 2.0
Q2) Defining a(n)___________________ project to address the business needs of a group of people who are somewhat informed about KM and are enthusiastic about its potential can improve greatly the odds of success.
Q3) Once a(n)____ KM project has demonstrated some degree of success,those who participated can serve as strong advocates who go out and communicate the positive business benefits of KM to others.
A) experimental
B) risky
C) study
D) pilot
Q4) The origins and structures of CoPs are all very similar.
A)True
B)False
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Chapter 11: Enterprise Architecture
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Sample Questions
Q1) The key objective of enterprise architecture is to build a(n)____________________ that will enable change and meet the next generation of needs.
Q2) _____ (disruptive technology)creates such dramatic change that it transforms existing industries or creates new ones.
A) Risky innovation
B) Conservative innovation
C) Destructive innovation
D) Radical innovation
Q3) ____,a type of distributed architecture,is a general-purpose model of network computing.
A) Monolithic
B) Service-oriented architecture
C) Client/server
D) Time-sharing computing
Q4) The process of defining the enterprise architecture is generally finished within a year.
A)True
B)False
Q5) List the four components of the TOGAF enterprise architecture.
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Chapter 12: Ethical, privacy, and Security Issues
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Q1) ____ work to prevent an attack by blocking viruses,malformed packets,and other threats from getting into the company network.
A) Intrusion prevention systems
B) Firewalls
C) Concentrators
D) Routers
Q2) The ethics officer tries to establish an environment that encourages ethical decision making.
A)True
B)False
Q3) The presence of a corporate ethics officer has become increasingly common.
A)True
B)False
Q4) The overwhelming majority of successful computer attacks are made possible by taking advantage of little-known vulnerabilities.
A)True
B)False
Q5) Define corporate ethics and explain the primary function of a corporate ethics policy.
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