Labor Relations Practice Exam
Course Introduction
Labor Relations explores the dynamic relationship between employers, employees, and the organizations that represent them, such as labor unions. The course delves into the history and evolution of labor movements, the legal frameworks governing labor-management interactions, and the role of collective bargaining in shaping workplace conditions and policies. Students examine negotiation tactics, dispute resolution, grievance procedures, and the impact of labor relations on organizational performance and employee satisfaction. Through case studies and practical scenarios, the course equips students with the skills to navigate the complexities of labor relations in various industries and adapt to the changing landscape of work.
Recommended Textbook
The Labor Relations Process 9th Edition by William H. Holley
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14 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/1049 Page 2
Chapter 1: Union-Management Relationships in Perspective
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20799
Sample Questions
Q1) "Probationary work periods" would be most desired by management when the labor market:
A) has a high unemployment rate and many skilled employees.
B) has a high number of unskilled employees.
C) has a low unemployment rate.
D) has a low number of unskilled employees.
E) has a low unemployment rate and a low number of unskilled employees.
Answer: B
Q2) The employees' age, race, and ethnic background might influence whether particular work rules are found in the labor agreement.
A)True
B)False
Answer: True
Q3) Work rules, while complex in nature, have a common dimension since they all pertain to compensation for work performed.
A)True
B)False
Answer: False
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3
Chapter 2: Evolution of Labor Management Relationships
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The AFL represented:
A) one big union that eliminated the identity of unions joining the AFL.
B) a Knights of Labor committee that handled the strategic planning duties.
C) a group that supported the basic philosophy of the IWW.
D) a federation or service organization that unions could join and still retain their separate identities and collective bargaining concerns.
E) a Knights of Labor committee that handled the strategic planning duties and a group that supported the basic philosophy of the IWW.
Answer: D
Q2) Unions dramatically increased their membership during the 1920s because of favorable legislation and apathetic employers.
A)True
B)False
Answer: False
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Chapter 3: Legal Influences
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) NLRB decisions are subject to court review, and most cases filed with the NLRB are appealed.
A)True
B)False
Answer: False
Q2) Statutory law includes legislation originally written for general population but is applied in specific instances to labor relations.
A)True
B)False
Answer: True
Q3) Agricultural laborers are specifically excluded from coverage under the Labor Management Relations Act.
A)True
B)False
Answer: True
Q4) The NLRB mediates cases and awards damages or fines where it deems necessary.
A)True
B)False
Answer: False
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Chapter 4: Unions and Management: Key Participants in the Labor Relations Process
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20802
Sample Questions
Q1) Unions as organizations are fundamentally different from business organizations. A)True
B)False
Q2) Because construction takes place throughout the nation, craft unions have decided to expand the scope of their labor agreements to national coverage.
A)True
B)False
Q3) The reason(s) local meetings is/are poorly attended include:
A) material presented at meetings (reports of treasurer, project leaders, and committee chairs) is not interesting to the typical member.
B) meetings start late and last too long.
C) individuals frustrate the group by tying up meetings with personal grievances.
D) all of these
E) material presented at meetings is not interesting to the typical member and meetings start late and last too long.
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Chapter 5: Why and How Unions Organized
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20803
Sample Questions
Q1) When the NLRB establishes an appropriate bargaining unit, it constitutes the "community of interests." Which of the following factor(s) does the NLRB consider?
A) commonality of wages, working conditions, training, and skill
B) history of bargaining
C) physical proximity of the world locations
D) transfers between facilities
E) all of these
Q2) The company may actively assist employees who are interested in launching a decertification campaign.
A)True
B)False
Q3) Illegal discharge of employees who are union advocates often successfully frustrates unionization proceedings.
A)True
B)False
Q4) Alienation theory is a driving force behind unionization in the U.S. today as a result of mechanization.
A)True
B)False
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Chapter 6: Negotiating the Labor Agreement
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) In some cases a specific, single action by an employer constitutes an unfair labor practice in bargaining.
A)True
B)False
Q2) It is unlawful for an employer to refuse to comply with a union's request to furnish information held by the employer which is relevant and necessary for the union to represent bargaining unit members in contract negotiations or grievance handling duties.
A)True
B)False
Q3) "Mandatory" subjects of bargaining:
A) must be negotiated until agreement is reached if one party raises the issue.
B) must be negotiated if one party raises the issue.
C) do not have to be negotiated if one party raises the issue.
D) mandates that a federal mediator will resolve the differences between the parties if they can't reach agreement on one or more bargaining subjects.
E) mandates that a federal mediator must approve the agreement.
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Chapter 7: Economic Issues
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Sample Questions
Q1) Wages and other economic benefits represent income to employees, costs to an employer, and a basis for tax revenue to the government.
A)True
B)False
Q2) Which of the following preliminary conclusions can be reported based on a research on the effects of ESOPs?
A) employees identify more with the company and have greater information about its operation
B) employees' attitudes about motivation, absenteeism, and job satisfaction are automatically affected
C) the actual role of the union changes after the ESOP
D) the firm will become more productive, efficient, and profitable
E) employees want to take over companies with ESOPs
Q3) Unions generally favor the use of an employee stock ownership plan (ESOP) as a basic pension plan for employees.
A)True
B)False
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Page 9
Chapter 8: Administrative Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Superseniority is a term that means that an employee has the greatest amount of seniority among individuals in a particular job classification.
A)True
B)False
Q2) Unionized firms provide more hours of formal training to employees than nonunion firms.
A)True
B)False
Q3) The federal agency responsible for enforcing the anti-discrimination in employment provisions of the American with Disabilities Act (ADA) is:
A) Department of Labor.
B) ADA agency.
C) Equal Employment Opportunity Commission.
D) Federal Mediation & Conciliation Service.
E) Department of Disabilities.
Q4) Subcontracting of bargaining unit work is a mandatory subject of bargaining.
A)True
B)False
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Page 10
Chapter 9: Resolving Negotiation Impasses and Contract
Ratification
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) Which of the following options (legal actions by employers) is most likely to be used by the NLRB in labor disputes after reaching an impasse over a mandatory issue?
A) hire permanent replacements for strikers
B) hire temporary replacements for strikers
C) lockout
D) establish reserve gate
E) all of these
Q2) The right to strike is one of the rights guaranteed under the Labor Management Relations Act.
A)True
B)False
Q3) Economic issues are the most common reason for work stoppages.
A)True
B)False
Q4) Conventional interest arbitration has been criticized because arbitrators have been accused of "splitting the difference".
A)True
B)False
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Chapter 10: Contract Administration
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The union steward and first-line supervisor both compete for the grievant's attention. Which one of the following relationships between the union steward and the first line supervisor best applies?
A) "empathetic" relationship
B) "power" relationship
C) "codified" relationship
D) "dependent" relationship
E) none of these
Q2) The second step grievance answer is usually furnished by the:
A) union steward.
B) the industrial relations representative.
C) first-line supervisor.
D) the plant manager.
E) the international union representative.
Q3) In nonunion settings, the authority of managerial policies and actions often goes unchallenged.
A)True
B)False
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Chapter 11: Labor and Employment Arbitration
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The National War Labor Board (NWLB):
A) increased the use of arbitration by actively encouraging the formation of labor unions at nonunion facilities.
B) encouraged the parties to carefully define the arbitrator's jurisdiction in the labor agreements.
C) served as a training ground for future arbitrators.
D) had the authority to place a party who refused to abide by the arbitrator's award in jail.
E) encouraged the parties to carefully define the arbitrator's jurisdiction in the labor agreements and served as a training ground for future arbitrators.
Q2) The "parole evidence" rule:
A) in essence ignores the many hours spent by the parties in negotiating the labor agreement.
B) adheres to the "common law of the shop" principle and its related labor agreement language.
C) enables the arbitrator to overturn clear labor agreement language.
D) applies to employees who are discharged for so-called criminal violations.
E) none of these
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Chapter 12: Employee Discipline
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The Supreme Court has stated that union representation in discipline cases is only necessary after the company has made its disciplinary decision.
A)True
B)False
Q2) Even though all of the following rationale may be legitimate from a managerial perspective, arbitrators consider which one of the following to be the only legitimate/ necessary purpose of employee discipline?
A) To promote efficient production.
B) To maintain respect for the supervisor's authority.
C) To correct and improve the employee's behavior.
D) To set an example of appropriate behavior to other employees.
E) To transmit the rules of the organization to other employees.
Q3) The burden of proof for disciplinary action rests with management in:
A) no cases.
B) some cases.
C) most cases.
D) almost all cases.
E) all cases.
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14
Chapter 13: Labor Relations in the Public Sector
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) If a subject of collective bargaining is permissible, both parties are required to negotiate in good faith, even though an agreement may not be reached.
A)True
B)False
Q2) A majority of teachers, firefighters, and police are represented by public-sector unions.
A)True B)False
Q3) Which of the following is NOT considered an unfair labor practice under the Civil Service Reform Act (CSRA)?
A) Restraining and coercing employees in the exercise of their rights
B) Refusing to negotiate over a "permissible" bargaining subject
C) Encouraging or discouraging union membership
D) Controlling or assisting a labor organization
E) Refusing to negotiate with a designated labor organization
Q4) Under the Civil Service Reform Act (CSRA), management is prohibited from assisting a labor organization.
A)True B)False
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Chapter 14: Labor Relations in Multinational Corporations
and in Other Countries
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) As a result of NAFTA, real wages have grown rapidly for Mexican workers.
A)True
B)False
Q2) MNCs have an internal source of products and profits from facilities in several countries that can be used as leverage to bargain down wages, benefits, and other employment conditions. This practice is known as ________________ the union.
A) shafting
B) double-bargaining
C) whipsawing
D) torching
E) interest-playing
Q3) Which of the following is true about labor relations in Great Britain?
A) Collective bargaining is voluntary and unenforceable by law.
B) Shop stewards are volunteers that serve without pay.
C) Unions have great power and refuse to work with any employer they find to be in bad standing.
D) Labor disputes are confined to specific locations and secondary activities (e.g., boycotts) are prohibited.
E) All of these are true.
Page 16
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