Labor Relations Exam Solutions
Course Introduction
Labor Relations explores the dynamic relationship between employers, employees, and the organizations that represent them, such as trade unions. The course examines the historical development and legal framework of labor relations, collective bargaining processes, dispute resolution, and contemporary issues in the field. Students will analyze the roles of management and labor, strategies for negotiation, and the impact of labor relations on organizational effectiveness, productivity, and workplace culture. Emphasis is placed on understanding both the theoretical foundations and practical applications of labor relations in various industries and sectors.
Recommended Textbook
Labor Relations and Collective Bargaining 9th Edition by Michael R. Carrell
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13 Chapters
840 Verified Questions
840 Flashcards
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Page 2
Chapter 1: The American Labor Movement
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80275
Sample Questions
Q1) Federal labor organizations are prohibited from engaging in a work stoppage.
A)True
B)False
Answer: True
Q2) The Fair Labor Standards Act of 1938:
A) Abolished child labor, created a standard 40-hour workweek, and provided a federal minimum wage.
B) Only created a standard 40-hour workweek.
C) Only provided a federal minimum wage.
D) Only created a standard 40-hour workweek and provided a federal minimum wage.
Answer: A
Q3) John D. Rockefeller, Jr. started the ________.
A) Pullman Strike
B) Civil Services Reform Act
C) Company Unions
D) Clayton Act
Answer: C
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Chapter 2: The Changing Workplace
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Self-directed teams result in a flat organizational structure.
A)True
B)False
Answer: True
Q2) In the United Kingdom, the union density percentage rate decreased by 5% from 1970 to 1985.
A)True
B)False
Answer: True
Q3) The historic "Saturn Agreement" between GM and the UAW provided all of the following except:
A) Exclusive representation rights for the UAW.
B) A no-strike clause.
C) UAW advisory boards.
D) Management right to subcontract to nonunion suppliers.
Answer: D
Q4) Unions' response to work teams has been almost universally positive.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Establishing a Bargaining Process
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) When the employer and union cannot agree on the appropriate bargaining unit, Section 9 of the NLRA provides that the NLRB will decide.
A)True
B)False
Answer: True
Q2) Free riders are employees who are covered by a collective bargaining agreement but are not union members. They are required to pay something to the union for the bargaining and representation services they receive.
A)True
B)False
Answer: False
Q3) The National Labor Relations Act does not forbid federal government employees from collective bargaining.
A)True
B)False
Answer: True
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Chapter 4: Organizational Campaigns
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) Antiunion animus is when the employer's conduct is not motivated by a desire to penalize or reward employees for union activity or the lack of it.
A)True
B)False
Q2) The "24-hour rule" prohibits employers and unions from picketing within 24 hours of a scheduled election.
A)True
B)False
Q3) Which of the following is an independent government agency charged with administering federal labor-management relations programs?
A) FLRA
B) NLRB
C) CALO
D) FORE
Q4) Supervisors who refuse to coerce employees to renounce the union may be lawfully fired by their employer.
A)True
B)False
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Page 6
Chapter 5: The Negotiation Process
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Using a laundry list of demands makes it easy for either side to focus on its real interests in a principled negotiations strategy.
A)True
B)False
Q2) Fact-finding is less successful at resolving impasses in the public sector than in the private sector.
A)True
B)False
Q3) Pressure bargaining assumes that a party will agree if:
A) Threatened by members of the other team.
B) The negotiations are forced to arbitration.
C) The public puts pressure on both sides.
D) It costs more to disagree than to agree.
Q4) The primary reason for prohibiting public employee strikes is:
A) Loss of federal income taxes.
B) The services provided are essential to the general welfare.
C) Elected officials do not know how to respond to strikes.
D) The government's wage and benefit levels are already too high.
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Chapter 6: Collective Bargaining: Strategies and Tactics
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) The purpose of open-ended questions is to generate useful information on interests, define issues, and provide rationale for positions.
A)True
B)False
Q2) Distributive bargaining is a contest of wills and emotions, often decided by which party can bluff the best, shout the loudest, or talk the longest.
A)True
B)False
Q3) The collaborative process of interest based bargaining has emerged in recent years as one of the most visible and practiced innovations in negotiations.
A)True
B)False
Q4) This method is basic and one that can be easily learned.
A) Active Listening
B) Tentative Agreement
C) Economic Matrix
D) Categorization
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8
Chapter 7: Compensation Issues
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Generally, as annual earnings increase, the cost of insurance automatically decreases.
A)True
B)False
Q2) Management is primarily concerned with the effect a negotiated wage increase will have on:
A) Board members.
B) Competitive industry position.
C) Stockholders.
D) Supervisors.
Q3) The process of determining the financial impact of a contract provision change is referred to as:
A) Counter.
B) Provision.
C) Surveying.
D) Costing.
Q4) If employees perceive that they are unfairly treated by an organization, it is highly likely that the employees will leave.
A)True
B)False
Page 9
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Chapter 8: Employee Benefits
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) One purpose of HMOs is to provide more comprehensive health care than is usually found in insurance plans.
A)True
B)False
Q2) The reason most employees who retire today find that they are not eligible to receive private pension benefits is:
A) They did not work enough years with one employer to become vested.
B) They never worked for an employer who had a pension plan.
C) They are eligible for Social Security.
D) Their saving income level is too high.
Q3) A benefit plan is a guaranteed monthly payment to a former employee during retirement.
A)True B)False
Q4) Employee pension plans are permissive subjects in collective bargaining. A)True B)False
Q5) Wellness programs are a form of negotiated benefits. A)True B)False
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Chapter 9: Seniority Rights
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65 Verified Questions
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Sample Questions
Q1) Contract layoff procedures may fall into __________ general categories.
A) 3
B) 4
C) 5
D) 2
Q2) Subcontracting is a part of the absolute rank principle.
A)True
B)False
Q3) Typically, the only exceptions to the use of seniority as the total or partial determinant in ____________ decisions occur when probationary employees are laid off to perform, or in superseniority cases when union officials are laid off last.
A) Worker adjustment and layoff
B) Layoff and recall
C) Shared work and recall
D) Subcontracting and worker adjustment
Q4) Most agreements require management to prepare and post a seniority list that includes each employee's exact seniority.
A)True
B)False
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Chapter 10: Contract Implementation
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Sample Questions
Q1) Grievance arbitration is the resolution of a dispute by an outside party.
A)True
B)False
Q2) For federal government employees, ________ of the Civil Services Reform Act requires that any agreement must be incorporated into a written document if either party requests it.
A) Title VIII
B) Title VII
C) Title VI
D) Title V
Q3) Hot cargo agreement refers to a negotiated contract provision stating that union members of one employee should handle nonunion or struck goods of other employers.
A)True
B)False
Q4) The ______ begins 60 days before the contract is due to expire.
A) Insulated period
B) Provisional intent test
C) Opener clause
D) Duty to sign
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Chapter 11: Grievance and Disciplinary Procedures
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65 Flashcards
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Sample Questions
Q1) Which of the following is one of the best ways to ensure fair grievance procedures?
A) Act timely.
B) Investigate.
C) Ascertain motive.
D) File a grievance
Q2) _____% of all manufacturing contracts include "violation of company rules" as a reason for immediate dismissal.
A) 20
B) 22
C) 15
D) 61
Q3) Approximately what percentage of all collective bargaining agreements provide for binding arbitration as the final step in the grievance process?
A) 50%
B) 75%
C) 85%
D) 95%
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Chapter 12: The Arbitration Process
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Medication is generally the same as _____.
A) Arbitration
B) Fact-finding
C) Court hearing
D) Conciliation
Q2) In the year 2003, there were _____ arbitration issues.
A) 2,629
B) 2,581
C) 1,902
D) 2,314
Q3) Arbitrators have the right to reinstate fired employees if they feel a lack of "just cause."
A)True
B)False
Q4) The arbitrator must avoid _________-remarks irrelevant to the decision-and confine the opinion and award to the case brought to arbitration.
A) Grievance
B) Just cause
C) Incompetence
D) Obiter dictum
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Chapter 13: Comparative Global Industrial Relations
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65 Flashcards
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Sample Questions
Q1) Luxemburg has no statutory work council system.
A)True
B)False
Q2) _________ is negotiation between a transnational company and the trade unions of its workforce at the global level.
A) ILO
B) FDI
C) CRA
D) IFA
Q3) Over the past 50 years, trade quotas, tariffs, and deregulated national capital controls.
A)True
B)False
Q4) Governments ________ collective bargaining when the economy is ________ and ________ it when the economy is ____________.
A) encourage; strong; discourage; weak
B) encourage; weak; discourage; strong
C) encourage; weak; encourage; strong
D) discourage; strong; encourage; weak
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