IT Systems Planning
Final Exam Questions
Course Introduction
IT Systems Planning explores the strategic processes involved in evaluating, designing, and implementing information technology infrastructures within organizations. The course covers essential topics such as needs assessment, cost-benefit analysis, risk management, resource allocation, and project scheduling. Students will learn to align IT initiatives with organizational goals, develop comprehensive planning documents, and manage change effectively. Emphasis is placed on real-world case studies, collaborative planning exercises, and the use of modern planning tools to equip students with the skills necessary to drive successful IT projects from conception to completion.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by
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Page 2
Jeffrey A. Hoffer
Chapter 1: The Systems Development Environment
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155 Verified Questions
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Sample Questions
Q1) RAD depends on extensive ________ involvement. Answer: user
Q2) Involving the end user in analysis and design is a key advantage to the prototyping technique.
A)True
B)False
Answer: True
Q3) CASE helps programmers and analysts do their jobs more efficiently and effectively.
A)True
B)False
Answer: True
Q4) Tools are typically computer programs that make it easy to use and benefit from techniques and to faithfully follow the guidelines of the overall development methodology.
A)True
B)False Answer: True
Q5) The Agile Methodologies focus on ________ rather than predictive methodologies. Answer: adaptive
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Chapter 2: The Origins of Software
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Sample Questions
Q1) A system that integrates individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems best describes:
A)enterprise resource planning
B)application service
C)storage area network
D)packaged software
Answer: A
Q2) ________ is the software reuse approach where developers are not required to practice reuse,but are encouraged to do so.
Answer: Facilitated reuse
Q3) Hybrid solutions involving some purchased and some in-house software components are not very common.
A)True
B)False
Answer: False
Q4) When a supported task is generic,a company should consider acquiring its software from a ________.
Answer: packaged software producer
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Chapter 3: Managing the Information Systems Project
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159 Flashcards
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Sample Questions
Q1) Pessimistic time is:
A)the maximum period of time for an activity to be completed
B)the minimum period of time for an activity to be completed
C)the planner's "best guess" of the amount of time the activity actually will require for completion
D)the maximum period of time for an entire project to be completed
Answer: A
Q2) The ability to easily make changes to a project is a very powerful feature of most project management environments.
A)True
B)False
Answer: True
Q3) Rework is not normally part of an OOAD project and one should be overly concerned when this happens.
A)True
B)False
Answer: False
Q4) A ________ depicts project tasks and their interrelationships.
Answer: network diagram
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Chapter 4: Identifying and Selecting Systems Development Projects
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Sample Questions
Q1) Which of the following is one of the three primary activities associated with identifying and selecting IS development projects?
A)preliminary investigation of the system problem or opportunity
B)identification of potential development projects
C)requirements determination
D)generating alternative initial designs
Q2) Which of the following is a way projects can be identified?
A)bottom-up source
B)upper-echelon source
C)top-down source
D)both A and C
Q3) When developing either a B2E or B2B application,developers know who the users are,what applications will be used,the speed of the network connection,and the type of communication devices.
A)True
B)False
Q4) ________ is the extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals.
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Q5) Briefly discuss three generic competitive strategies.Provide an example of each.
Chapter 5: Initiating and Planning Systems Development Projects
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134 Flashcards
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Sample Questions
Q1) If the NPV of all benefits is $150,000 and the NPV of all costs is $125,000,then the ROI is 15%.
A)True
B)False
Q2) Referencing a walkthrough meeting,the ________,reviews the work product in terms of future maintenance activities.
Q3) A benefit derived from the creation of an information system that can be measured in dollars and with certainty is a(n):
A)intangible benefit
B)qualitative benefit
C)tangible benefit
D)operational benefit
Q4) A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to:
A)economic cost
B)tangible cost
C)intangible cost
D)one-time cost
Q5) ________ is the current value of a future cash flow.
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Chapter 6: Determining System Requirements
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Sample Questions
Q1) The reframing characteristic of a good systems analyst is represented by which of the following statements?
A)You must challenge yourself to look at the organization in new ways.
B)Every fact must fit with every other fact.
C)Assume anything is possible,and eliminate the infeasible.
D)You should question everything.
Q2) Challenging yourself to look at the organization in new ways describes the impertinence characteristic that a systems analyst should exhibit during the requirements determination phase.
A)True
B)False
Q3) ________ are technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes.
Q4) In documents you can find information about special information processing circumstances that occur irregularly.
A)True
B)False
Q5) Briefly identify the traditional methods for determining requirements.
Q6) Briefly identify and describe the participants of a JAD session.
8
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Chapter 7: Structuring System Process Requirements
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Sample Questions
Q1) The data a sink receives and often what data a source provides are fixed.
A)True
B)False
Q2) The part of a decision table that lists the actions that result for a given set of conditions is called:
A)action stubs
B)condition stubs
C)rule section
D)condition execution
Q3) On a data flow diagram,you may:
A)repeat data stores
B)repeat sources/sinks
C)repeat processes
D)both A and B
Q4) Assume condition one has three values,condition two has four values,and condition three has two values;the number of rules required for the decision table is nine.
A)True
B)False
Q5) Identify six concrete rules for stopping the decomposition process.
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Chapter 8: Structuring System Data Requirements
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Sample Questions
Q1) What are multivalued attributes and repeating groups? Provide an example of each.
Q2) Which of the following specifies that each entity instance of the supertype must be a member of some subtype in the relationship?
A)total specialization rule
B)partial specialization rule
C)disjoint rule
D)overlap rule
Q3) A ternary relationship is a relationship between the instances of one entity type.
A)True
B)False
Q4) A set of two or more multivalued attributes that are logically related defines:
A)relationship
B)gerund
C)repeating group
D)class
Q5) A ________ is a subgrouping of the entities in an entity type that is meaningful to the organization and that shares common attributes or relationships distinct from other subgroupings.
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Chapter 9: Designing Databases
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Sample Questions
Q1) When each nonprimary key attribute is identified by the whole key,the relation is said to be in at least:
A)second normal form
B)third normal form
C)fourth normal form
D)fifth normal form
Q2) The selection of data storage technologies is made during the systems implementation and operation phase.
A)True
B)False
Q3) A transitive dependency is an integrity constraint specifying that the value of an attribute in one relation depends on the value of the same attribute in another relation.
A)True
B)False
Q4) A relation is said to be in second normal form when there are no transitive dependencies.
A)True
B)False
Q5) Identify the five properties of a relation.
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Chapter 10: Designing Forms and Reports
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Sample Questions
Q1) When assessing usability,you can collect information by ________,________,________,and ________.
Q2) Invoices and mailing labels are examples of forms.
A)True
B)False
Q3) To assess usability,information can be collected by:
A)observation
B)interviews
C)keystroke capturing
D)all of the above
Q4) Notifying the user on the last page of a multipaged sequence is a guideline for designing forms and reports.
A)True
B)False
Q5) Identify five guidelines for displaying text.
Q6) When designing textual output,the text's case should be displayed in mixed upper and lower case.
A)True
B)False
Q7) Identify five methods of highlighting.
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Chapter 11: Designing Interfaces and Dialogues
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Sample Questions
Q1) When a transcripting data error occurs,additional characters have been added to a field.
A)True
B)False
Q2) A ________ is a menu positioning method that places the access point of the menu near the top line of the display;when accessed,menus open by dropping down onto the display.
Q3) System feedback provides status information,prompting cues,and error or warning messages.
A)True
B)False
Q4) Potentially high usability problems for some applications exist for keyboards in all of the following areas except:
A)adequate feedback
B)speed
C)movement scaling
D)visual blocking
Q5) An ________ is a record of the sequence of data entries and the date of those entries.
Q6) An ________ is a method by which users interact with information systems.
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Chapter 12: Designing Distributed and Internet Systems
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Sample Questions
Q1) When adopting a client/server architecture,identify four benefits that may occur.
Q2) The primary purpose of an informational system is to run the business on a current basis.
A)True
B)False
Q3) Designers can create vocabularies for any type of application in XML.
A)True
B)False
Q4) Which of the following client/server architectures places all functionality on the client,except data storage and management,which is divided between client and server?
A)distributed function
B)distributed database
C)remote data management
D)distributed processing
Q5) What is a database engine? What is a client?
Q6) A ________ is the back-end portion of the client/server database system running on the server and provides database processing and shared access functions.
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Chapter 13: System Implementation
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Sample Questions
Q1) The people who create the test cases should be the same people who have coded and will test the system.
A)True
B)False
Q2) Internal documentation is system documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams.
A)True
B)False
Q3) System testing is the process of bringing together all of the modules that a program comprises for testing purposes.
A)True
B)False
Q4) A ________ is a single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department.
Q5) What factors influence implementation success?
Q6) Test planning is often done during systems design.
A)True
B)False
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Chapter 14: Maintaining Information Systems
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Sample Questions
Q1) Software structure is a cost element of maintenance.
A)True
B)False
Q2) Managing maintenance requests is a maintenance activity.
A)True
B)False
Q3) Both perfective and preventive maintenance typically have a much higher priority than corrective maintenance.
A)True
B)False
Q4) A measurement of error occurrences that can be tracked over time to indicate the quality of a system best defines:
A)consistency ratio
B)mean time between failures
C)error tracking
D)regression analysis
Q5) Corrective maintenance modifies the system to environmental changes.
A)True
B)False
Q6) What is MTBF?
Page 16
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Chapter 15: Object-Oriented Analysis and Design: Use
Cases
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Sample Questions
Q1) Preconditions are things that must be true before a use case can:
A)end
B)be written
C)start
D)be shown to the user
Q2) What a use case must do effectively in order to satisfy stakeholders is called a
Q3) The Process boundary is represented as a box that includes all of the relevant use cases.
A)True
B)False
Q4) All of the following are Use Case levels of detail except:
A)blue
B)white
C)kite
D)sand
Q5) ________ is the least amount promised to a stakeholder by a use case.
Q7) Use cases written at the blue,or sea,level focus on ________ goals. Page 17
Q6) What is a use case diagram? Identify the key symbols that appear on a use case diagram.
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Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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Sample Questions
Q1) An activity diagram cannot be used to show the logic of a use case.
A)True
B)False
Q2) An activity diagram should only be used when it adds value to the project.
A)True
B)False
Q3) In an activity diagram,the fast lane represents the organizational unit responsible for a certain action.
A)True
B)False
Q4) Discuss when it is appropriate to use activity diagrams in a project.
Q5) An activity diagram clearly shows parallel and alternative behaviors.
A)True
B)False
Q6) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q7) A(n)________ clearly shows parallel and alternative behaviors.
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Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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Sample Questions
Q1) Types of interaction diagrams include:
A)state diagrams
B)sequence diagrams
C)data flow diagrams
D)component diagrams
Q2) ________ is the time period during which an object performs an operation.
Q3) Briefly define a type of interaction diagrams.
Q4) Sequence diagrams show the static structure of data and the operations that act on the data.
A)True
B)False
Q5) A ________ is a message that transfers control from the sender to the recipient without describing the details of the communication.
Q6) Objects communicate with one another by sending messages.
A)True
B)False
Q7) What is a synchronous message? Asynchronous message? How are each of these messages shown on a sequence diagram?
Q8) In UML,a ________ represents dynamic models of interactions between objects. Page 20
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Chapter 18: Business Process Modeling
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Sample Questions
Q1) A flow shows the ________ of action in a process.
Q2) In business process modeling,an action that must take place for a process to be completed is called an ________.
Q3) In Business Process Modeling Notation,a gateway is represented by a diamond.
A)True
B)False
Q4) An event is a trigger that starts a process in business process modeling.
A)True
B)False
Q5) All of the following are symbols used in business process modeling EXCEPT:
A)decision
B)gateway
C)event
D)activity
Q6) A swimlane is a way to visually encapsulate a process.
A)True
B)False
Q7) A gateway can be exclusive or inclusive.
A)True
B)False
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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Sample Questions
Q1) An entity that has a well-defined role in the application domain and has state,behavior,and identity characteristics defines:
A)object
B)attribute
C)actor
D)class
Q2) ________ is a part-of relationship between a component object and an aggregate object.
Q3) Which of the following represents how an object acts and reacts?
A)behavior
B)class
C)state
D)encapsulation
Q4) Which of the following encompasses an object's properties and the values those properties have?
A)behavior
B)class
C)state
D)encapsulation
Q5) An ________ is a relationship between object classes.
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