IT for Business Decision Making
Textbook Exam Questions
Course Introduction
IT for Business Decision Making explores the strategic role of information technology in contemporary business environments. The course examines how organizations leverage data, information systems, and digital tools to enhance decision-making processes, improve operational efficiency, and create competitive advantages. Students will learn about management information systems, data analytics, business intelligence, and emerging technologies, developing analytical and problem-solving skills essential for effective decision-making in rapidly changing markets. The course balances theoretical frameworks with practical case studies, enabling students to critically assess and apply IT solutions to real-world business challenges.
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Using MIS 9th Edition by David M. Kroenke
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12 Chapters
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Chapter 1: The Importance of Mis
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Sample Questions
Q1) The recruitment team of an organization maintains the details of potential applicants like their name, qualification, and experience. These details can be called
A)an analysis
B)data
C)information
D)an assessment
Answer: B
Q2) Which of the following best describes data?
A)information presented in a meaningful context
B)processed information
C)recorded facts or figures
D)knowledge derived from facts or figures
Answer: C
Q3) According to Moore's Law, the number of transistors per square inch on an integrated chip doubles every 18 months.
A)True
B)False
Answer: True
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Which of the following statements is true of managing tasks?
A)When a single person is made responsible for accomplishing a task, it means that he/she should do the task.
B)No benefit will come from the task list unless every task has a date by which it is to be completed.
C)Accountability and follow-up are seldom required for task management.
D)For team members to utilize a task list effectively, they need to keep it confidential.
Answer: B
Q2) The use of a conference call is an example of ________ communication.
A)sequential
B)synchronous
C)indirect
D)asynchronous
Answer: B
Q3) A webinar is a tool used to facilitate asynchronous communication.
A)True
B)False
Answer: False
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4
Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Focused cost leadership is observed when a product has the lowest cost ________.
A)within an industry segment
B)across the product mix offered by a company
C)across the entire industry
D)among a group of competitors
Answer: A
Q2) The difference between the total value added and the total costs incurred is called the ________ of the value chain.
A)actual value
B)total margin
C)total revenue
D)gross turnover
Answer: B
Q3) A major drawback of Porter's five forces model is that it ignores the rivalry among firms in the industry.
A)True
B)False
Answer: False
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Chapter 4: Hardware, Software, and Mobile Systems
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Q1) Which of the following statements is true about operating systems?
A)The server operating system Linux is gradually being replaced by Unix.
B)Android is a mobile operating system licensed by Apple.
C)Nonmobile client operating systems are used on personal computers.
D)iOS is the most popular server operating system.
Q2) Which of the following is an example of a closed source project?
A)Native Client
B)Android
C)Microsoft Office
D)Ubuntu
Q3) The minimization of menu bars, status lines, and other visual overhead is a key feature of modern-style applications.
A)True
B)False
Q4) Which of the following is an example of an open-source desktop operating system?
A)Microsoft Windows
B)Apache
C)MySQL
D)Ubuntu
Q5) Describe how data is represented in computers.
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Chapter 5: Database Processing
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Sample Questions
Q1) Which of the following is true of traditional database application programs?
A)Application forms, reports, and queries are displayed and processed using a browser application.
B)The application logic is contained in a program on the client-side computer.
C)They are written in object-oriented languages such as C++ and VisualBasic.
D)They are thin-client applications that need not be preinstalled on the users' computers.
Q2) Define primary key, foreign key, and metadata.
Q3) Owen, the database administrator for a shipping company, is responsible for checking the data model, which is to be used in the database management system, for accuracy and completeness. This is an example of Owen's ________ tasks.
A)development
B)adaptation
C)backup and recovery
D)operation
Q4) A line in an entity-relationship (E-R)diagram is used to represent the attributes of an entity.
A)True
B)False
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Chapter 6: The Cloud
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Q1) The cloud is defined as the elastic leasing of pooled computer resources over the Internet.
A)True
B)False
Q2) A computer ________ is a collection of computers that communicate with one another over transmission lines or wirelessly.
A)database
B)application
C)network
D)server
Q3) Cloud-based hosting is the ideal choice for organizations that are required by law to have physical control over their data.
A)True
B)False
Q4) Discuss wireless LAN and PAN connections.
Q5) When a person connects to the Internet, he or she is actually connecting to an Internet service provider.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) Structured processes are adaptive processes that change structure rapidly and readily.
A)True
B)False
Q2) Carla, a budding restaurateur, meets a veteran chef and restaurateur, Giovanni. Carla wishes to analyze the purchasing pattern of her customer base. Which of the following is most likely to be a piece of sound advice that Giovanni would offer to Carla?
A)Carla should use her restaurant's distributed systems to know more about her customers' purchasing patterns.
B)Carla should avoid using the restaurant's integrated system to analyze her customers' purchasing patterns.
C)Carla should support strategic and less structured managerial decisions to ensure that standardization occurs.
D)Carla should support less specific and fluid managerial decisions to ensure that standardization occurs.
Q3) Define workgroup processes, enterprise processes, and inter-enterprise processes.
Q4) Define ERP. What is the primary purpose of an ERP system?
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Social media (SM)providers mostly host their SM presence using elastic servers in the cloud.
A)True
B)False
Q2) ________ is the application of social media to facilitate the cooperative work of people inside organizations.
A)Enterprise 2.0
B)Enterprise resource planning
C)Enterprise application integration
D)Enterprise architecture
Q3) Which of the following components of McAfee's Enterprise 2.0 Model involves the creation of enterprise content via blogs, wikis, discussion groups, presentations, and other social media platforms?
A)search
B)author
C)extension
D)signal
Q4) Explain the steps to develop an organization's social media information systems (SMIS).
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Differentiate between unsupervised and supervised data mining.
Q2) Knowledge management (KM)benefits organizations because it ________.
A)allows distributors to work within the company premises
B)allows suppliers to work according to the organizational policies
C)enables employees to solve problems and rectify mistakes later
D)improves process quality and increases team strength
Q3) In ________, statistical techniques can identify groups of entities that have similar characteristics.
A)regression analysis
B)cluster analysis
C)supervised data mining
D)neural networks
Q4) Which of the following statements is true about business intelligence (BI)publishing alternatives?
A)Dynamic reports are published as PDF documents.
B)The push option is manual for Web servers and SharePoint.
C)BI servers extend alert/RSS functionality to support user subscriptions.
D)Publishing static BI content requires more skill, compared to publishing dynamic BI content.
Q5) Describe the functions of data warehouses and the need for them.
Page 11
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Chapter 10: Information Systems Security
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Q1) Most emails and IMs are protected by encryption.
A)True
B)False
Q2) When an employee is terminated, IS administrators should receive advance notice so that they can ________.
A)destroy the employee's records
B)plan the recruitment of their positions
C)disseminate information
D)remove the user account and password
Q3) Secure Sockets Layer (SSL)is a protocol that is restricted to asymmetric encryption.
A)True
B)False
Q4) A ________ examines each part of a message and determines whether to let that part pass.
A)packet-filtering firewall
B)private key
C)mail server
D)wardriver
Q5) What is meant by denial of service?
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Chapter 11: Information Systems Management
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Q1) In 2005, Marrion International chose a human resources consulting agency to handle its human resource needs for the next 7 years. This is an example of ________ outsourcing.
A)network
B)software
C)business function
D)application
Q2) In the information systems (IS)industry, a business analyst works with business leaders to develop systems that implement business strategy and goals.
A)True
B)False
Q3) The acquisition and operation of hardware infrastructure cannot be outsourced.
A)True
B)False
Q4) An organization reduces implementation risk by outsourcing information systems (IS).
A)True
B)False
Q5) How does outsourcing facilitate risk reduction?
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Chapter 12: Information Systems Development
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Q1) ________ play a key role in moving development projects through the SDLC or scrum development process.
A)Business analysts
B)Programmers
C)Systems analysts
D)Database designers
Q2) Which of the following is the key to successful systems development life cycle (SDLC)projects?
A)critical path template
B)work breakdown structure
C)scatter plot
D)control chart
Q3) Name the stages of the business process management cycle and summarize the activities in each.
Q4) Information systems and business processes are synonymous terms.
A)True
B)False
Q5) Dimensions of process quality are effectiveness and efficiency.
A)True
B)False
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