Introduction to Information Technology
Chapter Exam Questions
Course Introduction
Introduction to Information Technology is a foundational course that explores the essential concepts, tools, and practices within the field of information technology. Students will gain an understanding of computer hardware and software, data management, networking, the Internet, cybersecurity, and emerging technologies. The course also covers the social and ethical implications of technology, providing learners with practical skills for using IT in both personal and professional contexts. By the end of the course, students will be equipped to engage with a wide range of digital tools and systems, laying the groundwork for further study or careers in technology-driven environments.
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Technology In Action Complete 12th Edition by Alan Evans
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Chapter 1: Using Technology to Change the World
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Q1) Ushahidi is a crisis-mapping tool that makes information instantly available to anyone in the world.
A)True
B)False
Answer: True
Q2) ________ is the use of apps to obtain opinions from other people on the quality of products.
Answer: Crowdsourcing Crowd-sourcing
Q3) Google Glass uses a projector that bounces a beam of light off a prism and projects the image directly on your ________.
A) retina
B) lens
C) field of vision
D) optic nerve
Answer: A
Q4) ________ asks for small donations from a large number of people.
Answer: Crowdfunding Crowd-funding
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Chapter 2: Looking at Computers: Understanding the Parts
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Q1) Which computer port transmits audio and video without the need for compression?
A) VGA
B) USB
C) HDMI
D) LCD
Answer: C
Q2) CDs, DVDs, and ________ discs are examples of optical storage.
Answer: Blu-ray
BD
Q3) Which of the following optical storage media has the greatest storage capacity?
A) DVD DL
B) DVD
C) CD
D) BD
Answer: D
Q4) ________ is a power-saving mode that stores data to a computer's hard drive instead of to its memory.
Answer: Hibernate
Q5) A(n)________ is a computer that performs complex calculations very rapidly. Answer: supercomputer
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Chapter 3: Using the Internet: Making the Most of the Web's Resources
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Q1) A(n)________ is a navigation aid that shows the path you have taken to get to a web page or where the page is located within the website.
A) index
B) navigation bar
C) breadcrumb trail
D) cookie trail
Answer: C
Q2) ________ is a popular collaborative online encyclopedia. Answer: Wikipedia
Q3) The ________ list shows all of the websites and pages you have visited over a certain period of time.
Answer: history history
Q4) Which of the following is NOT a feature of the most popular web browsers?
A) Pinned tabs
B) Session restore
C) Tacked browsing
D) Thumbnail preview
Answer: C
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Q1) A(n)________ version is an application that is still under development.
Q2) ________ applications are software in which the vendor hosts the software online over the Internet and you do not to install the software on your computer.
A) Open Source as a Service
B) Proprietary as a Service
C) Software as a Service
D) Webware as a Service
Q3) Computer-aided design software is used by ________.
A) architects to create virtual models
B) web designers to create websites
C) project managers to track tasks
D) game makers to create games
Q4) All of the following are examples of database software EXCEPT ________.
A) Oracle
B) OneNote
C) MySQL
D) Access
Q5) Drawing software is also known as ________ software.
Q6) Another name for commercial software is ________ software.
Q7) iWork is the ________ suite made especially for Apple computers. Page 6
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Chapter 6: Understanding and Assessing Hardware:
Evaluating Your System
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Q1) Accessing data from the hard drive to send to the CPU is faster than accessing data from RAM.
A)True
B)False
Q2) RAM is an example of ________ storage because when the power is turned off, RAM is cleared out.
Q3) The rule of thumb that predicts that the number of transistors on a CPU will double every 2 years is called ________ Law.
A) Charles's
B) Moore's
C) Intel's
D) Boyle's
Q4) ________ improves disk writing performance because data is written across two drives.
Q5) The audio subsystem consists of the speakers and a(n)________.
Q6) Desktop computer systems are less reliable than laptop computers.
A)True
B)False
Q7) GPU stands for ________.
Q8) Mac OS X uses ________ software to automatically backup and restore data. Page 8
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Chapter 7: Networking: Connecting Computing Devices
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Q1) A printer connected to a wireless network is considered to be a node on that network.
A)True
B)False
Q2) Wireless networks are more vulnerable to attack than wired networks.
A)True
B)False
Q3) A ________ is any device connected to a network such as a computer, printer, or game console.
A) packet
B) node
C) NOS
D) NIC
Q4) ________ cable is composed of four pairs of wires that are twisted around each other to reduce electrical interference.
Q5) WEP is a stronger form of security than WPA.
A)True
B)False
Q6) In terms of networking, NOS stands for ________.
Q7) SSID stands for ________.
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Q1) Napster used ________ sharing to transfer files between users.
Q2) A(n)________ converts your voice's sound waves into digital signals.
A) digital signal processor
B) analog-to-digital converter chip
C) mobile switching center
D) base transceiver station
Q3) ________ is a texting service that supports both text and multimedia content.
Q4) When using a cell phone, a(n)________ converter chip changes your voice's sound waves into digital signals.
Q5) Smartphones all use the Android operating system.
A)True
B)False
Q6) Tablets are available with either wi-fi services or both wi-fi and ________ services.
Q7) Raw files are larger than JPEG files.
A)True
B)False
Q9) Digital camera resolution is measured in ________. Page 11
Q8) The ________ is the number of times that an analog wave is measured each second in an analog-to-digital conversion.
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Q1) Creating and distributing ________ is one of the most widespread types of cybercrimes.
A) spam
B) computer viruses
C) cookies
D) zombies
Q2) A stealth virus is designed to infect multiple file types to fool the antivirus software.
A)True
B)False
Q3) CAPTCHA stands for ________.
A) Completely Amazing Public Turing Test to Tell Computers and Humans Apart
B) Completely Automated Private Turing Trial to Tell Computers and Humans Apart
C) Completely Automated Public Turing Test to Tell Computers and Humans Apart
D) Complete Automated Public Turing Trial to Tell Computers and Humans Apart
Q4) A(n)________ virus temporarily erases its code from the files where it resides, and then hides in the active memory of the computer.
Q5) Social ________ is any technique that uses social skills to generate human interaction that entices individuals to reveal sensitive information.
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Chapter 10: Behind the Scenes: Software Programming
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Q1) SQL is an example of a ________.
A) 2GL
B) 3GL
C) 4GL
D) 5GL
Q2) Two languages that are popular because of how they use the object-oriented approach are C++ and ________.
Q3) The standard set of vocabulary for pseudocode is specific and detailed.
A)True
B)False
Q4) SQL stands for ________.
Q5) The process of running a program over and over to find errors and make sure the program behaves in the way it should is known as ________.
Q6) In object-oriented terms, a new, modified class is called the ________ class.
Q7) ________ design is a systematic approach that is used to break down a problem into a series of high-level tasks.
Q8) IDE stands for ________.
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Q9) ________ is not actual programming code but uses words to describe the algorithm.
Chapter 11: Behind the Scenes: Databases and Information Systems
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Q1) An employee's ID number, name, company position, address, city, state, and Zip Code make up a record.
A)True
B)False
Q2) A ________ check compares the values of data in two or more fields to see whether those values are reasonable.
A) correctness
B) range
C) consistency
D) numeric
Q3) When using SQL, a(n)________ query is used to extract data from two or more tables.
Q4) ________ is the process of ensuring that the data entered into a field meets specified guidelines.
Q5) Data ________ ensures that the data contained in a database is accurate and reliable.
A) efficiency
B) integrity
C) redundancy
D) consistency
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Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Q1) Wireless access points can provide coverage wherever employees are working with portable devices, such as in conference rooms.
A)True
B)False
Q2) A bridge sends information between two networks.
A)True
B)False
Q3) P2P networks become difficult to manage when they exceed five users.
A)True
B)False
Q4) Data flows in both directions in a ring network.
A)True
B)False
Q5) In an active topology, each node helps to move data through a network.
A)True
B)False
Q6) ________ is the process that requires users to prove that they have permission to access a computer network.
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Q7) ________ cable is the most costly to install.
Q8) A(n)________ server is a server used to fulfill one specific purpose.
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Chapter 13: Behind the Scenes: How the Internet Works
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Q1) Strong encryption now requires ________-bit keys.
A) 40
B) 128
C) 256
D) 512
Q2) 197.169.73.63 is an example of a(n)________.
Q3) High-speed ________ communication lines use fiber-optics.
A) IP
B) OC
C) DSL
D) cable
Q4) DHTML stands for ________.
Q5) Which of the following is NOT a language used in developing websites?
A) XML
B) KML
C) DHTML
D) HTML
Q6) The IPv4 protocol is beginning to be replaced by the ________ protocol.
Q7) ________ servers are computers that enable users to buy goods and services over the web.
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Chapter 14: The History of the Personal Computer
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Q1) ________ was the first electronic spreadsheet application.
Q2) The UNIVAC was the first computer to use ________ for data storage
Q3) A compiler is a program that translates computer language instructions into English.
A)True
B)False
Q4) Released in 1984, the Apple Macintosh was the first computer that used 3.5-inch floppy disks.
A)True
B)False
Q5) The ________ was the first portable computer.
A) Osborne
B) IBM PC
C) Apple Macintosh
D) Intel
Q6) What was the first word processing application to be used on personal computers?
A) WordPerfect
B) WordStar
C) Microsoft Word
D) Quattro-Pro
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Chapter 5: System Software: The Operating System, Utility Programs,
and File Management
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Q1) The Windows path separator is the ________ character.
Q2) Files are stored in a hierarchical structure of ________ that includes files, folders, libraries, and drives.
Q3) Android is an open source operating system for personal computers and network servers.
A)True
B)False
Q4) The basic input/output system (BIOS)is stored on a ________ chip.
A) ROM
B) CPU
C) RAM
D) CMOS
Q5) The Windows utility program that removes unnecessary files from the hard drive is called ________.
Q6) All of the following are examples of network operating systems EXCEPT ________.
A) Windows 8
B) Linux
C) OS X
D) MS-DOS
Q7) Linux download packages are called distributions or ________. Page 20
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Chapter 15: Information Technology Ethics
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Q1) The proposed ________ Act seeks to prevent employers from demanding passwords to private sites from employees.
Q2) Harassing individuals through electronic means such as video or cell phones is called ________.
Q3) Global positioning system (GPS)chips in a smartphone allow your exact position to be determined.
A)True
B)False
Q4) Which of the following countries has a software piracy rate over 70%?
A) United States
B) China
C) Yemen
D) Sweden
Q5) ________ is an ethical system in which conforming to God's law is right, and breaking it is wrong.
Q6) ________ is the intentional refusal to obey certain laws and is often used as a form of protest.
Q7) ________ is an ethical system in which individual happiness is not important, and the greater good should be considered.
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Chapter 16: Under the Hood
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Q1) OR and AND are examples of ________ operators.
A) logical
B) mathematical
C) statistical
D) textual
Q2) A binary digit is called a(n)________.
Q3) The ________ controls when the CPU moves to the next processing stage.
Q4) The Intel i7 Extreme Edition is a CPU that uses ________ processing.
Q5) A semiconductor is any material that can be controlled to either conduct electricity or prohibit the flow of electricity.
A)True
B)False
Q6) Which of the following is NOT a step in the CPU machine cycle?
A) Execute
B) Decode
C) Fetch
D) Register
Q7) All data input into a computer will be stored as 0s and 1s.
A)True
B)False
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Chapter 17: Careers in IT
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Q1) Which type of job involves little day-to-day supervision and requires a worker who is self-disciplined?
A) Project-based
B) Office-based
C) Home-based
D) Field-based
Q2) The percentage of this demographic group in the IT workforce is only 25%:
Q3) Web social media directors need to understand HTML, Perl, and JavaScript.
A)True
B)False
Q4) The ________ is an organization that focuses on IT education and the development of seminars and learning materials.
Q5) Women in Technology International (WITI)is a global trade association for professional women knowledgeable in technology.
A)True
B)False
Q6) A(n)________ goes to a user's location to fix software and hardware problems.
Q7) The oldest and best-known organization for women in IT is the ________.
Q8) A(n)________ oversees the communications infrastructure of a company.
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