

Introduction to Information Technology
Exam Answer Key
Course Introduction
Introduction to Information Technology provides students with a foundational understanding of the concepts, technologies, and practices that define the modern digital landscape. The course explores topics such as computer hardware and software, operating systems, networking, data management, cybersecurity, and emerging trends like cloud computing and artificial intelligence. Emphasis is placed on how information technology is used to solve problems, support decision-making, and drive innovation across various industries. Through hands-on activities and real-world examples, students gain practical skills and digital literacy essential for academic and professional success.
Recommended Textbook
Exploring Microsoft Word 2016 Comprehensive 1st Edition by Mary Anne
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9 Chapters
900 Verified Questions
900 Flashcards
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Page 2
Chapter 1: Introduction to Word
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Which of the following is not a document view?
A)Print Layout
B)Notes
C)Draft
D)Outline Answer: B
Q2) Information that is removed by the Document Inspector cannot be recovered with the Undo command.
A)True
B)False Answer: True
Q3) The keyboard shortcut for inserting a page break is ________.
A)Alt+Enter
B)Shift+Enter
C)Ctrl+Enter
D)Alt+Shift+Enter Answer: C
Q4) A very light, washed-out company logo displayed behind the text on a document is an example of a(n)________.
Answer: watermark

Page 3
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Chapter 2: Document Presentation
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) Courier New is a(n)________ font that uses the same amount of horizontal space for every character regardless of its width.
A)absolute
B)fixed space
C)proportional
D)monospaced
Answer: D
Q2) ________ spacing refers to the amount of space between lines.
Answer: Line
Q3) Which of the following is an example of a style?
A)Heading 2
B)Arial
C)Organic
D)Bold
Answer: A
Q4) The ________ text wrap option has the text follow the shape of the object, filling any open spaces in the shape.
Answer: Through
Q5) You could use a(n)________ to draw attention to specific text. Answer: text box
4
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Chapter 3: Document Productivity
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) Column ________ is the horizontal space from the left edge to the right edge of a column.
Answer: width
Q2) ________ is the operator for performing division.
A)|
B)/ C)\
D)^
Answer: B
Q3) To complete a mail merge, you use the Mail Merge ________.
A)Control
B)Template
C)Wizard
D)Theme
Answer: C
Q4) A table is a grid of columns and rows in which data is organized.
A)True
B)False Answer: True
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Chapter 4: Collaboration and Research
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94 Flashcards
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Sample Questions
Q1) When working with a shared document, Word Online's ________ feature enables you to see where your co-authors are working, and what their contributions are as they type it.
A)Real Time Typing
B)Track Changes
C)PDF Reflow
D)Simple Markup
Q2) Which of the following is not a markup view?
A)Simple Markup
B)All Markup
C)Pending Markups
D)Original
Q3) To participate in an online presentation, you must have a Microsoft account.
A)True
B)False
Q4) You should not use both footnotes and endnotes in your paper.
A)True
B)False
Q5) The style guides suggest the use of ________-spaced lines.
Q6) The ________ writing style uses the term References for the list of references.
Page 6
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Chapter 5: Desktop Publishing and Graphic Design
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) What is it called when you adjust an object's angle?
A)Layering
B)Flipping
C)Angling
D)Aligning
Q2) A(n)________ is an underlying set of horizontal and vertical lines that determine the placement of major elements in a newsletter.
Q3) Which action imports another document into Word while maintaining a link to the original document?
A)Grouping
B)Layering
C)Embedding
D)Linking
Q4) Because pull quotes and sidebars are designed in a text box, they are considered text objects, not graphic objects.
A)True
B)False
Q5) Word provides ________ tools that simplify the process of adding shapes and objects to a document.
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Chapter 6: Time-Saving Tools
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90 Flashcards
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Sample Questions
Q1) The Building Blocks ________ displays a list of all the building blocks that are predefined in the templates stored in the current template location.
Q2) The default After spacing settings in the Normal template is 8 points.
A)True
B)False
Q3) When displayed, the Navigation Pane contains three tabs: Headings, Pages, and Sections.
A)True
B)False
Q4) When setting a theme's fonts, for which of the following can you specify a font?
A)Headers and Footers
B)Page Numbers
C)Hyperlink
D)Heading
Q5) To close Side by Side view, click End Side by Side.
A)True
B)False
Q6) The default ________ spacing setting in the Normal template is 8 points.
Q7) You can store your building block as ________ so that you can use them again later.
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Chapter 7: Document Automation
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Which of the following is not a normal step in preparing to create a macro?
A)Practice recording the macro.
B)Identify the task you want to record.
C)Decide on a meaningful name for the macro.
D)Determine what template the macro will be stored in.
Q2) A(n)________ Box content control is used to represent a preference or condition.
Q3) The pointer looks like a(n)________ recorder when you are recording a macro.
Q4) What keyboard shortcut allows you to select all the controls on a form at the same time?
A)Ctrl+Alt+A
B)Ctrl+Shift+A
C)Ctrl+A
D)Alt+A
Q5) Typically, you want to allow data entry in a field, while ensuring that the field itself cannot be changed or deleted.
A)True
B)False
Q6) You can apply two passwords to the same document.
A)True
B)False

Page 9
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Chapter 8: Word and the Internet
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90 Flashcards
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Sample Questions
Q1) When customizing the Ribbon, where are the Move Up and Move Down buttons located?
A)Right side of the pane
B)Left side of the pane
C)Top of the pane
D)Bottom of the pane
Q2) When you rename a group, you can also select a colorful ________ to represent the group's contents.
Q3) Which of the following is allowed in the name of a bookmark?
A)Space
B)Capital letter
C)Special character
D)Hyphen
Q4) A bookmark enables you to move easily from one place to another within a document without having to manually scroll.
A)True
B)False
Q5) ________ are electronic markers that, when clicked, do one of several actions.
Q6) An easy way to begin creating a blog is to use Word's Blog post ________.
Q7) It is always a good idea to keep tab ________ short and appropriate.
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Chapter 9: Appendix: Office 2016 Common Features
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Sample Questions
Q1) Which of the following keyboard shortcut duplicates a selection from the original location and places it in the Clipboard?
A)Ctrl+A
B)Ctrl+C
C)Ctrl+V
D)Ctrl+X
Q2) A(n)________ is the area of blank space that displays to the left, right, top, and bottom of a document.
A)margin
B)indent
C)tab
D)border
Q3) The mouse shortcut for selecting a word is to ________ the word.
Q4) A(n)________ is a predesigned file that incorporates formatting elements and may include content that can be modified.
A)template
B)add-in
C)view
D)gallery
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