Introduction to Information Systems Study Guide
Questions
Course Introduction
Introduction to Information Systems explores the foundational concepts, technologies, and applications that form the backbone of modern organizations and society. The course examines how information systems support business operations, decision-making, and strategic objectives by integrating people, processes, and IT infrastructure. Topics include hardware and software components, databases, networks, cybersecurity, and the ethical and societal impacts of information systems. Through real-world case studies and practical exercises, students gain insights into how information systems drive innovation and create value across industries.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
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Page 2
Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following is a concern regarding information systems that support virtual teamwork?
A) the lack of social networking capabilities
B) the restriction of the number of simultaneous users
C) the relative stage of infancy of such systems
D) the inability to use video conferencing
Answer: C
Q2) Mark, a 22-year old with a viral infection, is admitted to a hospital. On the second day post-admission, a nurse takes a single high-temperature reading and enters it into the patient records information system. This single reading when combined with Mark's other symptoms and previous medical records, becomes ________.
A) knowledge
B) data
C) information
D) analysis
Answer: C
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Chapter 2: Information Systems and Strategy
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120 Flashcards
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Sample Questions
Q1) eBay's customers enrich the website by reviewing products that they purchase. These reviews are used by buyers to evaluate the sellers on eBay. eBay also provides special privileges to sellers who have higher ratings. This is an example of ________.
A) reverse engineering
B) value chain extension
C) focused strategy
D) niche marketing
Answer: B
Q2) Which of the following is a primary activity of an automobile manufacturer?
A) assembling automobile parts
B) administration and management of infrastructure
C) human resource management
D) inventory tracking
Answer: A
Q3) Government action can influence how Porter's five forces operate in industries.
A)True
B)False
Answer: True
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Single inner conductor wires (typically copper) surrounded by insulation, which are then surrounded by a mesh-like conductor are called ________.
A) twisted pair wires
B) coaxial cables
C) optical fiber cables
D) resistance wires
Answer: B
Q2) Which of the following wired media is typically used to carry television signals?
A) coaxial cables
B) optical fibers
C) twisted pair wires
D) shielded cables
Answer: A
Q3) Which of the following tasks is performed by utility software?
A) video editing and web browsing
B) maintaining file structures
C) allocating memory for the needs of application software
D) compressing and backing up files
Answer: D
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Chapter 4: Databases and DataWarehouses
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122 Flashcards
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Sample Questions
Q1) Which of the following do database developers use to avoid anomalies that result when users try to insert, edit, or delete data?
A) autonumbering
B) accuracy checks
C) normalization
D) referential integrity
Q2) Describe performance tuning and the trade-offs associated with it.
Q3) To collate innovative ideas for an important business project, a manager creates a database which is not integrated into the enterprise database. The new database is an example of a(n) ________.
A) mirror database
B) shadow system
C) information system
D) data warehouse
Q4) An attribute of an entity in a table is called a ________.
A) record
B) subset
C) field
D) character
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Chapter 5: Information Systems for the Enterprise
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120 Flashcards
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Sample Questions
Q1) The goal of using eXtensible Business Reporting Language (XBLR) in compliance reporting is to ________.
A) develop a common language for all accounting and business reports
B) avoid transparency so that financial data are kept confidential
C) ensure that only computer programs know the meaning of tagged concepts in reports
D) ensure that only humans know the meaning of tagged concepts in reports
Q2) Which of the following is true of the eXtensible Business Reporting Language (XBRL)?
A) It reduces the transparency in a reporting process.
B) It makes data computer-readable.
C) It specializes only in financial reporting.
D) It has failed to advance over electronically delivered PDFs.
Q3) Compliance reports can help identify events that fall outside accepted ranges. A)True
B)False
Q4) List the components of human capital management systems.
Q5) What are the different steps that underlie the successful management of a next-generation supply chain?
Q6) What is the bullwhip effect in the context of supply chain management?
Page 7
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Chapter 6: The Web, E-Commerce, and M-Commerce
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120 Flashcards
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Sample Questions
Q1) Software programs used by search engines which crawl the web visiting sites to analyze the keywords, headers, content, and links to other sites are called ________.
A) search aggregators
B) lexical analyzers
C) spiders
D) data harvesters
Q2) Describe some of the ways in which web developers can scam search engines.
Q3) The click-through rate (CTR) is computed as ________.
A) the number of visitors who click on the ad divided by the number of impressions
B) the number of impressions viewed during the advertising campaign
C) the number of visitors who click through the ad divided by the number of websites on which the ad is placed
D) the number of ad impressions delivered to viewers divided by the number of sales made through clicks on the ads
Q4) What is the Adwords program?
Q5) How can a person check the authenticity of an e-commerce transaction?
Q6) What is meant by the "Internet of things"?
Q7) How does hypertext markup language (HTML) help in creating web pages?
Page 8
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Chapter 7: Business Intelligence and Decision Making
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Sample Questions
Q1) Which of the following is an accurate definition of the web metric "unique visitors"?
A) the number of first time visitors to a site
B) the number of repeated visitors to a site
C) the number of visitors who could not access a site
D) the expected number of visitors during a day
Q2) Strategic-level decisions involve direct interactions with customers and have predetermined policies and procedures that spell out how to handle different situations.
A)True
B)False
Q3) A ________ is a graphical user interface that organizes and summarizes information vital to the user's role and the decisions that user makes.
A) mashup
B) tool bar
C) dashboard
D) portal
Q4) What are the three key types of decision-making levels?
Q5) What are the different functions performed by bots or intelligent agents?
Q6) What is forecasting and how does it work?
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Chapter 8: Collaborating with Technology
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Sample Questions
Q1) What is the purpose of the "presence awareness" feature on instant messaging software?
A) It allows users to upload photos and videos that help them increase their online presence.
B) It allows users to display their current status to their contacts, colleagues, or buddy list.
C) It allows users to search for common friends by browsing their buddy lists.
D) It allows users to view the real-world contact details of everyone on their buddy lists.
Q2) A ________ is a microblogging tool in which posts on a similar topic are indicated by a keyword prefixed by a certain special character on microblogging websites.
A) mashup
B) tag cloud
C) hashtag
D) wiki
Q3) Blogs help organizations market their products and create an intimate connection with suppliers and customers.
A)True
B)False
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10
Chapter 9: Knowledge Management and E-Learning
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120 Flashcards
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Sample Questions
Q1) ________ refers to software that can interpret handprinted text written on paper forms.
A) Optical mark recognition
B) Pattern recognition
C) Intelligent character recognition
D) Semantic mapping
Q2) Which of the following languages is the resource description framework written in?
A) HTML
B) SGML
C) VHML
D) XML
Q3) Discuss the three main types of intellectual capital.
Q4) Increasing Internet bandwidth has led to synchronous e-learning events no longer being limited to specially constructed interactive video classrooms and networks.
A)True
B)False
Q5) How do simulations help in making an e-learning program successful?
Q6) What is a semantic web?
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Chapter 10: Ethics, Privacy, and Security
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Sample Questions
Q1) How does a firewall help in preventing intrusion into information systems?
Q2) Biometric identifiers refer to something the user knows, such as a user ID, password, PIN, or answer to a security question.
A)True
B)False
Q3) When a person tries to judge what action would create the greatest good for the greatest number, he or she is using a utilitarian scheme.
A)True
B)False
Q4) Which of the following authentication strategies is the most difficult to forge, crack, or copy and is hence used for physical security?
A) password
B) RFID chip
C) fingerprint scanner
D) credit card
Q5) What is utilitarianism and how is it different from natural laws and rights?
Q6) Discuss the pros and cons of anonymity in the online world.
Q7) What is a proxy server? What function does it serve?
Q8) Discuss any two kinds of authentication strategies used in organizations.
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Chapter 11: Systems Development and Procurement
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Sample Questions
Q1) Testing is a part of the ________ phase of the SDLC.
A) analysis
B) development
C) implementation
D) planning
Q2) A ________ switches off the old system and launches all the modules of the new one on a single, very hectic go-live date, sometimes called the "big bang."
A) phased implementation
B) direct implementation
C) parallel implementation
D) pilot implementation
Q3) Which of the following best defines agile methods?
A) They stress agile teams undertaking sequenced tasks.
B) They involve agile developers who are individually responsible for delivery.
C) They involve characteristics of cohesiveness and trust.
D) They involve developers who are resistant to changes in requirements.
Q4) How does organizational culture play an important part in the choosing of a particular software development strategy over another?
Q5) How does a phased implementation process operate?
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Chapter 12: Project Management and Strategic Planning
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Sample Questions
Q1) Which of the following best describes project portfolio management?
A) a process that oversees all projects and selects which projects to pursue
B) a process that integrates a company's project with a prospective external project
C) a process that creates and visualizes projects from scratch
D) a process that tracks the progress of projects and adjusts their scope accordingly
Q2) What is change management?
Q3) One of the critical factors that contribute to the failure of projects is ________.
A) the limited scope of the project
B) the lack of executive support for the project
C) the low requirement for customization
D) the high stakeholder involvement in the project
Q4) Introduction of new information systems involves change, especially when some processes are drastically revised or eliminated through business process management efforts.
A)True
B)False
Q5) Discuss the differences between processes and projects.
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