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Introduction to Information Systems provides a comprehensive overview of the key concepts, technologies, and applications that define the field of information systems in modern organizations. This course explores how information systems support business operations, decision-making, and strategic advantage by examining core components such as hardware, software, databases, networks, and security. Students will learn about the role of systems in managing data, facilitating communication, and driving innovation within various industries. Emphasis is placed on understanding how information systems can be leveraged to solve real-world problems and improve organizational efficiency, as well as ethical considerations and future trends in the digital landscape.
Recommended Textbook
Your Office Microsoft Office 2010 Volume I 2nd Edition by Amy S. Kinser
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Q1) Icons for pinned programs and open programs will appear on your ________ .
A) ribbon
B) screen
C) taskbar
D) status bar
Answer: C
Q2) When you ________ an object into a destination file,it can be updated independently from the object in the source file.
A) insert
B) attach
C) embed
D) link
Answer: C
Q3) An Excel chart embedded into a Word document becomes part of the document and any changes made to the chart will update the source document.
A)True
B)False
Answer: False
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Q1) In Access,when you import data,you create a permanent connection to data in Excel that can be refreshed as the data is changed.
A)True
B)False
Answer: False
Q2) For step-by-step instructions to import Excel data into an Access table use the ________ Wizard.
A) Import Spreadsheet
B) Import Data
C) Import Workbook
D) Import Worksheet
Answer: A
Q3) Exchanging data between Access and Excel allows you to take advantage of the strengths of each program.
A)True
B)False
Answer: True
Q4) In Word,the only command to import data is the ________ option. Answer: Mail Merge
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Q1) You can NOT create a chart in ________.
A) Excel
B) Word
C) Access
D) PowerPoint
Answer: C
Q2) The ________ button allows you to show the lower levels in an outline after they have been collapsed.
A) Display
B) Expand
C) Show/Hide
D) Collapse
Answer: B
Q3) When you create PowerPoint slides from a Word outline,PowerPoint uses the highest level of paragraphs in the outline as ________.
A) bullet lists
B) slide text
C) slide titles
D) the presentation title
Answer: C
Page 5
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Q1) Themes are saved ________ in which they are created. A) independent of the program
B) in a hidden folder in the program
C) in a special folder in the program
D) inside of the program
Q2) MAPI (Messaging Application Program Interface)makes it possible for Outlook and ________ to share information about the merged e-mail.
Q3) If the data collection recipient replies through Hotmail,Yahoo,or Google,the data cannot be added to the Access table.
A)True B)False
Q4) ________ are saved independently from the program in which they are created.
Q5) If you need to process more than the default number of message replies in Outlook,you can change the number of messages processed under ________.
Q6) You only have to store e-mail addresses in the database if you are updating records.
A)True B)False
Page 6
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Q1) The four main database objects in Access are ________.
A) tables, forms, programs, and reports
B) tables, records, programs, and reports
C) tables, queries, forms, and reports
D) tables, queries, programs, and reports
Q2) A step-by-step guide that walks users through tasks to help you create a form,query,or report is a(n)________.
Q3) A way to interface with a table other than in the Datasheet view is a(n)________.
Q4) The four main objects in an Access database are tables.,queries,forms,and reports.
A)True
B)False
Q5) The Back Up Database command is available in the Backstage view on the Save & Publish tab.
A)True
B)False
Q6) If you need to print your results,your BEST option is to create a query.
A)True
B)False

Page 7
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Q1) Fields such as names or addresses should be split into their ________ parts.
A) different
B) component
C) individual
D) separate
Q2) Primary and foreign keys form a common field between tables that makes it possible to form a(n)________ between the two tables.
Q3) In Access,the relationship information is stored in the ________ window.
Q4) A(n)________ allows you to work with two or more tables in the same query,report,or form.
Q5) An association between tables based on common fields is called a(n)________.
A) attribute
B) relationship
C) liaison
D) association
Q6) Information about an entity is called a(n)________.
Q7) Delimited text has a special character such as a tab or a comma separating field entries.
A)True
B)False Page 8
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Q1) Using the ________ command,you can easily trade one value to another.
Q2) A complex query designed by combining search criteria and aggregate functions in a single query can make it more difficult to ________ the query if it does not work.
A) redesign
B) format
C) rebuild
D) trouble-shoot
Q3) The view that allows you to view all records in a table at one time is the design view.
A)True
B)False
Q4) When developing a query,you should only add ________ that have fields you are going to use in the query to prevent incorrect or inconsistent results.
A) forms
B) records
C) tables
D) reports
Q5) You can add tables to the query by dragging them from the ________.
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Q1) If you need to have calculations performed on a group in a report,they are added to the ________ section.
Q2) A built-in combination of color and font is called a ________.
A) template
B) package
C) design
D) theme
Q3) A ________ table report must use tables that have a common field.
A) single
B) main
C) multiple
D) secondary
Q4) A ________ is a form created from one table,but has both a Form view and a Datasheet view in the same window.
A) report
B) subform
C) split form
D) normal form
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Q5) To calculate totals for smaller groups of records,you can add ________ to the report.

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Q1) Which of the following statements about workbooks is TRUE?
A) Workbooks must contain three worksheets.
B) New, blank workbooks contain three worksheets, by default.
C) There is a maximum of five worksheets in a workbook.
D) Workbooks have a file extension of .xls.
Q2) Of the following,which makes up the smallest element in a workbook?
A) cell
B) row
C) worksheet
D) column
Q3) The part of a document that does not contain data is known as ________.
Q4) The intersection of column F and row 5 has the cell reference ________.
Q5) Worksheet footers appear at the top of the page.
A)True
B)False
Q6) SUM and AVERAGE are examples of ________.
A) formulas
B) functions
C) cell references
D) records Page 12
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Q1) C5 is an example of a cell ________.
Q2) The ________()function is essentially the same as dividing the sum of a range of cells by the count of those cells.
Q3) Predefined set of formatting properties that determine the appearance of a table are known as table ________.
Q4) A(n)________ is a value that may potentially change over time and is stored in a cell and referenced in a formula.
Q5) A(n)________ allows users to perform basic mathematical calculations.
Q6) Negative numbers can be displayed in different colors and different formats. A)True
B)False
Q7) The background color of a cell is also known as the ________ color.
Q8) The formula below contains a hard-coded value: =J3*SUM(A1:A2)
A)True
B)False

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Q9) The theme that is automatically applied unless you specify otherwise is known as the ________ workbook theme.
Q10) The inclusion of an explicit value in a formula is known as ________.
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Q1) Which of the following is NOT a type of cell reference?
A) relative
B) mixed
C) absolute
D) formula
Q2) Inputs given to a function are known as ________.
Q3) Which of the following is NOT a valid cell reference?
A) =T$11
B) =G6
C) =$B$K
D) =$X14
Q4) Including actual data in a formula is known as ________ the values.
Q5) A(n)________ allows a cell's row and column to change when copied.
A) relative reference
B) named range
C) mixed reference
D) absolute reference
Q6) In this formula: =SUM(Sales),SUM is an example of a(n)________.
Q7) There are two methods for creating functions: typing in the function and through the Functions ________ dialog box. Page 16
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Q1) The lines that go across charts to help gauge the size of the bars,columns,and data lines are known as ________.
A) data bars
B) sparklines
C) gridlines
D) trendlines
Q2) The scale of an axis refers to the color of that axis's lines.
A)True
B)False
Q3) An individual piece of data on a data series is also known as a(n)________.
Q4) A common method of emphasizing data in a pie chart is by adding a trendline.
A)True
B)False
Q5) Two chart types can be combined,for example,by overlaying a line chart on top of a column chart.
A)True
B)False
Q6) Scatter charts convey the relationship between two variables.
A)True
B)False

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Q1) The pane that displays the text of a selected message,appointment,contact,or task is called the ________ Pane.
A) Task
B) Navigation
C) E-mail
D) Reading
Q2) Outlook is a desktop assistant that allows you to dynamically share information between the components by dragging it from one component to another.
A)True
B)False
Q3) When you receive new mail,by default,it goes into the Outlook ________ folder on your computer.
Q4) Mail sent through the U.S Postal Service is sometimes called ________.
A) postcards
B) letters
C) snail mail
D) paper mail
Q5) The ________ component of Outlook allows you to store personal information,notes,and a photograph of the person on the card. Page 19
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Q1) The Slide ________ view allows users to review transitions and rearrange slides.
Q2) To save a presentation so that it can be distributed (for example,through a website),but not updated,save in ________ format.
A) OpenPresentation
B) PowerPoint Template
C) PowerPoint Show
D) PowerPoint PDF
Q3) The ________ pane provides access to a number of reference books,including the Thesaurus.
Q4) Microsoft ________ 2010 is a software application that enables you to effectively build professional quality presentations.
A) Excel
B) Outlook
C) Access
D) PowerPoint
Q5) The ________ view displays slides one at a time,with tools such as Minimize,Maximize/Restore,and Close buttons,and navigation buttons for moving between slides.
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Q6) A PowerPoint PDF is designed to open up in the Adobe ________ application.

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Q1) Conceptual drawings of what will appear on your slides are known as ________.
A) layouts
B) storyboards
C) bitmaps
D) vectors
Q2) Another term for color temperature is color ________.
Q3) A conceptual drawing of what will appear on your slide is known as a(n)________.
Q4) Which of the following is MOST likely to be a vector graphic?
A) a piece of clip art
B) a file from a digital camera
C) a photograph of a house
D) a picture downloaded from the Internet
Q5) Which of the following is not consistent with the Pecha Kucha concept?
A) clear, concise comments
B) slides displaying and moving forward automatically
C) a slide show with approximately 100-150 slides
D) slides display for 20 seconds each
Q7) Information appearing at the bottom of a slide is known as a slide ________. Page 22
Q6) Instead of including a large amount of data,users can add a(n)________ to graphically represent data.
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Q1) An active Internet connection is required for hyperlinks to work properly.
A)True
B)False
Q2) If you set an animation duration of eight seconds and an animation delay of four seconds,the animation will appear after eight seconds and last for four seconds.
A)True
B)False
Q3) Which of the following statements about hyperlinks is FALSE?
A) Hyperlinks link the audience to Internet resources.
B) Hyperlinks can link to a web page.
C) Hyperlinks can link to an e-mail address.
D) When someone clicks a hyperlink, a Web browser always opens.
Q4) To play a sound on an object that already contains animation,use a(n)________.
Q5) Custom slide shows are a subset of slides in a larger presentation.
A)True
B)False
Q6) Kiosk presentations are designed primarily for broadcasting on the Internet.
A)True
B)False
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Q1) Slide sections can be expanded and collapsed.
A)True
B)False
Q2) Inserting short notes in a presentation that explain your thoughts is also known as creating ________.
Q3) Tools such as the Spelling tool fall into a category of tools called ________ tools.
A) proofing
B) annotation
C) markup
D) corporate
Q4) PowerPoint includes all of the following proofing tools EXCEPT which of the following?
A) Research
B) Grammar
C) Thesaurus
D) Spelling
Q5) Slides have different headers and footers than handouts.
A)True
B)False

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Q1) When files are saved to SkyDrive,you can access them from ________.
A) any computer that has web Apps installed
B) any computer with Internet access
C) any computer with Microsoft Office 2010 installed
D) any computer that has any version of Microsoft Office installed
Q2) To access SkyDrive from within a browser,you must visit ________ and sign in with your ID and password.
A) skydrive.live.com
B) microsoft.live.com
C) microsoft.skydrive.com
D) skydrive.microsoft.com
Q3) Anytime you press the Spacebar,Enter,or Tab,a(n)________ is inserted into the document.
A) notation
B) blank space
C) arrow
D) nonprinting character
Q4) By default,new Word documents are left-aligned.
A)True
B)False
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Q1) A style is limited to 24 formatting options.
A)True
B)False
Q2) Page background settings are included on the ________ tab.
A) Page Layout
B) View
C) Home
D) Insert
Q3) A(n)________ style behaves as either a character style or paragraph style,depending on the selection.
Q4) Before using a personal picture as a bullet,you must first ________ it.
Q5) Indenting is considered to be ________ formatting.
Q6) Page Background settings are located on the Insert tab on the Ribbon.
A)True
B)False
Q7) A symbol is a special character that does not usually appear on a keyboard.
A)True
B)False

Page 27
Q8) You can define a(n)________ with personal pictures,clip art,or symbols.
Q9) In many applications,the process of cutting,copying,and pasting is ________.
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Q1) A document can be divided into ________,areas of a document that can be formatted differently,including page level formatting such as orientation.
A) subdocuments
B) sections
C) subdivisions
D) pages
Q2) A co-worker has asked you to add lots of colorful text,graphical borders,and bright cartoonish clip art to a report that will go to the board of directors.These requests would result in an unprofessional document.
A)True
B)False
Q3) The ________ category of SmartArt represents arrangements of pictures in a relationship.
Q4) To ________ a tab,drag it off the ruler.
Q5) Inserting ________ from another document helps prevent typos and retyping.
Q6) A(n)________ is sometimes used to summarize data,such as sales totals for a small business or enrollment data for college classes.
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Q7) Selecting a row and using the Delete key deletes only the ________ of the row.

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Q1) Research citations that are placed on a page that follows the last page of the report are called ________.
Q2) A(n)________ style is a set of writing standards for a specific organization.
A) house
B) corporate
C) company
D) online
Q3) There are numerous ________ types available in Word's Mail Merge feature,including mailing,folder,and name tags.
A) printing
B) label
C) formatting
D) letter
Q4) Footers are a good place to provide contact information on every page of the newsletter.
A)True
B)False
Q5) A regularly scheduled ________ is often used as a marketing strategy.
Q7) The most common type of label used is the ________ label. Page 30
Q6) Using a(n)________ will help to balance and align columns more evenly.
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Q1) Gesture recognition is supported by ________ operating systems.
A) Windows XP
B) Windows XP and Windows Vista
C) Windows 8
D) both Windows 7 and Windows 8
Q2) The edge of the Windows 8 screen is called the ________.
Q3) When using gestures you can zoom in,zoom out,and switch between applications.
A)True
B)False
Q4) ________ tiles give users a constant stream of information.
Q5) Gestures allow the user to perform actions such as dragging,pointing,and clicking.
A)True
B)False
Q6) To close a screen using gestures the user will ________ the screen.
A) swipe out from the left bezel
B) swipe from the right side of the left bezel
C) swipe down from the top bezel to the bottom
D) none of the above

Page 32
Q7) Microsoft's alternative to the Android and Apple devices is called ________.
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Q1) When you open a file in ________ ,you can see and read the file,but you CANNOT edit,save,or print the contents until you enable editing.
Q2) Microsoft Word is a(n)________ application. A) presentation B) spreadsheet
C) planner and note taking D) word processing
Q3) If you need to see more of a documents contents,you can ________ out.
Q4) ________ is the short cut key to access the Help window.
A) F2
B) F8
C) F3
D) F1
Q5) A(n)________ button turns on a feature if you click it once,then turns the same feature off if you click it a second time.
Q6) The options that appear on the ________ change depending on where the mouse pointer is located.
Q7) A paper copy of a document is also known as a(n)________.
Q8) The ________ provides one-click access to commonly used commands. Page 33
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Q1) Windows 7 uses a(n)________,which uses icons to represent programs and documents.
Q2) When you power down your computer,Windows first closes all open programs,installs updates,if any are needed,then closes Windows and turns off the computer.
A)True
B)False
Q3) When you save a(n)________,it is saved as a picture file.
A) image
B) screen print
C) screen shot
D) snip
Q4) Gadgets can ONLY be placed on the taskbar.
A)True
B)False
Q5) In Windows Explorer,all the panes can be turned off except the Content pane.
A)True
B)False

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Q6) On the Start menu,options that include an arrow have a(n)________ that displays commands or files related to the option.
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