Introduction to Human Resources Test
Questions
Course Introduction
Introduction to Human Resources offers students an overview of the fundamental principles and practices central to human resource management within organizations. The course explores key topics such as recruitment and selection, employee training and development, performance appraisal, compensation and benefits, and labor relations. Through case studies and practical examples, students gain insight into the legal and ethical responsibilities of HR professionals, as well as strategies for fostering a positive workplace environment that supports both organizational goals and employee well-being. This foundational course prepares students for more advanced study in HR and equips them with essential skills for managing human capital effectively.
Recommended Textbook
Fundamentals of Human Resource Management 1st Edition by Robert N. Lussier
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14 Chapters
1523 Verified Questions
1523 Flashcards
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Chapter 1: The New Human Resource Management Process
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/37261
Sample Questions
Q1) List five of eight major areas of human resources.
Answer: Legal environment, staffing, training and development, employee relations, labor and industrial relations, compensation and benefits, safety and security, ethics and sustainability.
Q2) Once people have been selected into the organization, the _________ section of the practitioner's model of human resource management describes how managers might coach, counsel, and/or discipline employees.
A)21st Century HRM, Strategic Planning, and HR Laws
B)Developing and Managing
C)Protecting and Expanding
D)Compensating
E)Technical Skill
Answer: B
Q3) What are three of the major HR-related organizations and what do they focus on?
Answer: Society for Human Resource Management-general HR organization; WorldatWork-compensation and benefits; American Society for Training and Development-Training and Development.
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3
Chapter 2: Strategy-Driven Human Resource Management
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Social media cannot be used to monitor both the internal and external environment of an organization.
A)True
B)False
Answer: False
Q2) Resources or products from suppliers can be affected by external forces, such as natural disasters.
A)True
B)False
Answer: True
Q3) Influences from outside the organization may cause the company to adapt to change.
A)True
B)False
Answer: True
Q4) The availability of recruits and employees for an organization has an effect on its performance.
A)True
B)False
Answer: True
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Chapter 3: The Legal Environment and Diversity Management
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115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/37263
Sample Questions
Q1) Hostile work environment harassment occurs when someone's behavior at work creates an environment that is sexual in nature and that makes it difficult for someone of a particular sex to work in that environment.
A)True
B)False
Answer: False
Q2) When an employee is put under such extreme pressure by management that continued employment becomes intolerable and, as a result, the employee quits or resigns from the organization, it is called constructive discharge.
A)True
B)False
Answer: True
Q3) A Right-To-Sue notice from the EEOC gives the recipient the right to go directly to the courts with the complaint
A)True
B)False
Answer: True
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Page 5
Chapter 4: Matching Employees and Jobs
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Questionnaires, interviews, diaries, observation, and subject matter panels are commonly used methods to perform a ______________.
A)job interview
B)job analysis
C)work analysis
D)redesign
E)department analysis
Q2) Michelle wants to apply the job characteristics model to her employees' work.She plans to increase the number of diverse tasks and skills used to perform each job.Michelle is trying to change the ________ of the jobs.
A)skill variety
B)task identity
C)task significance
D)autonomy
E)skill level
Q3) List three options for dealing with a labor surplus and three for dealing with a labor shortage.
Q4) What are the major options for correcting a labor shortage? Discuss each one in some detail.
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Chapter 5: Recruiting Job Candidates
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Briefly discuss the major challenges and constraints involved in the recruiting process.
Q2) _____________ applicants gives you a reasonable pool of applicants from whom you can choose one who will be a good fit for the job and the organization.
A)7 to 10
B)15 to 25
C)50
D)100
E)200
Q3) Policies that must be set before beginning to recruit new employees include all of the following except:
A)alternatives that will be used before or instead of recruiting.
B)whether or not the company will attempt to recruit internally in all viable cases.
C)whether or not the company will be willing to recruit older employees
D)sources that will be utilized in the recruiting effort
E)the geographic scope of the recruiting effort
Q4) What is recruiting?
Q5) Briefly discuss the five main organizational recruiting considerations.
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Chapter 6: Selecting New Employees
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) A company can't refuse to hire you because of a bankruptcy.
A)True
B)False
Q2) When conducting selection interviews, Marc likes to ask questions like "Describe a time when you had to lead a team but had no formal authority." Marc is asking _______ questions.
A)structured
B)hypothetical
C)probing
D)behavioral-descriptive
E)traditional
Q3) _________ involves matching the candidate's intellectual and physical skills to those of the job being filled.
A)Person-organization fit
B)Cognitive analytics
C)Ability-job fit
D)Personality-ability fit
E)Personality-job fit
Q4) Explain the difference between structured, unstructured, and semistructured interviews.
Page 8
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Chapter 7: Training, Learning, Talent Management, and Development
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) What are the four main career stages and when do they occur?
Q2) Discuss the major difference between training and development.
Q3) "Ongoing education to improve knowledge and skills for present and future jobs" describes:
A)training
B)employee development
C)establishment
D)remedial training
E)repurposing
Q4) Career entry, building skills, and work relationships develop in what career stage?
A)Maintenance
B)Administration
C)Disengagement
D)Exploration
E)Establishment
Q5) Newcomer socialization done effectively during orientation decreases employee job satisfaction and performance.
A)True
B)False
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Chapter 8: Performance Management and Appraisal
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Craig is starting a new business and looking for an easy-to-use performance appraisal method that he can apply to every job in the organization, from the top manager to the cleaning staff.Craig should probably adopt the ______ method of performance appraisal.
A)ranking
B)management by objectives
C)graphic rating
D)behavioral anchored rating
E)qualitative ranking
Q2) Richard received a low score on his performance appraisal because he did not create project-specific data management plans as part of his job as a clinical data manager.However, Richard has not received training on creating such plans and will likely get a low score on this part of his appraisal again next year.This suggests Richard's appraisal falls short of which reason for conducting performance appraisals?
A)Communication
B)Decision making
C)Motivation
D)Ranking
E)Punishing
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10
Chapter 9: Employee Rights and Labor Relations
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/37269
Sample Questions
Q1) The contents of employees' company lockers are generally:
A)private
B)not private
C)subject to arbitrary searches
D)under management control
E)company property
Q2) Executives at Acme Global are concerned that airline workers will go on strike and prevent shipments of products from reaching customers.However, the National Mediation Board is keeping airline management and labor in mediation to avoid a strike.The executives at Acme Global are relieved that the ________ limits the potential for strikes of airline workers.
A)Railway Labor Act of 1926
B)National Labor Relations Act of 1935 (Wagner Act)
C)Labor Management Relations Act of 1947 (Taft-Hartley Act)
D)Labor Management Reporting Disclosure Act of 1959
E)None of the above
Q3) What is the significance of job satisfaction in companies? How can you both measure and improve job satisfaction?
Q4) Briefly discuss the NO TIPS rules for Labor Elections.
Q5) List four of the six commonly accepted individual rights in the workplace.
Page 11
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Chapter 10: Compensation Management
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100 Verified Questions
100 Flashcards
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Sample
Questions
Q1) Green-circle rates:
A)are paid at the midpoint for a particular class of jobs.
B)are paid above a particular class of jobs.
C)are paid below a particular class of jobs.
D)are not counted in the pay structure.
E)are benchmark jobs in the overall pay structure.
Q2) Compensation components include all rewards that can be classified as monetary payments and in-kind payments.
A)True
B)False
Q3) Imagine you are setting up a compensation system for a fictional organization.Describe how your compensations system would address the following issues: types of compensation; pay for performance or pay for longevity; skill-based or competency-based pay; at, above, or below market; wage compression; pay secrecy.
Q4) When we design compensation programs, we are trying to motivate the employee to do the things that we need them to do, consistently, over a period of time.
A)True
B)False
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Page 12
Chapter 11: Employee Incentives and Benefits
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Paige was working on a graphic design project for her employer when she cut her hand with scissors and needed stitches.Her employer paid for the doctor's visit to get the stitches under _________.
A)Social Security
B)Medicare
C)unemployment insurance
D)worker's compensation
E)None of the above
Q2) Alexander's organization offers flexible benefits.The plan has five packages from which Alexander can choose.His organization is offering a _______ flexible benefit plan.
A)modular
B)core-plus
C)full-choice
D)defined benefit
E)low-deductible plan
Q3) Briefly discuss the advantages and disadvantages of individual incentive programs.
Q4) Briefly discuss the advantages and disadvantages of group incentive programs.
Q5) List the main categories of voluntary benefits available to organizations.
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Chapter 12: Protecting and Expanding Organizational Reach
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) A violation in which an illness or injury may result but is unlikely to cause death would fit into the ________ category.
A)serious
B)critical
C)other than serious
D)other than critical
E)de minimis
Q2) Briefly describe what OSHA does in a worksite inspection.
Q3) _________ are factors that may, if extreme, cause people to feel overwhelmed by anxiety, tension, or pressure.
A)Stressors
B)Functional relaxers
C)Burnouts
D)Acutes
E)Observations
Q4) What two primary employee health and wellness programs were discussed in the text? Provide a brief description of each program and how it is designed to help employees.
Q5) What tools should employers use in employee screening?
Q6) Describe ways in which organizations can make the workplace safer for employees. Page 14
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Page 15
Chapter 13: Organizational Ethics, Sustainability, and Social Responsibility
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) Discuss the term "ethics," including common elements of the definition.
Q2) _________refers to meeting the needs of the current generation without compromising the ability of future generations to meet their needs
A)Sustainability
B)Responsibility
C)Accountability
D)Principles
Q3) Sydnie was concerned that her shipment would not reach her customers in time.To expedite the shipment, she paid a friend on the loading dock to prevent a truck from leaving until Sydnie could get to the truck with the package.It appears that Sydnie engaged in _________.
A)bribery
B)corrupt payments
C)discriminatory labor practices
D)unethical marketing practices
Q4) Describe the "business case" for CSR.
Q5) What is the difference between responsibility and accountability?
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Q6) Discuss the four guides to ethical behavior described in the book.Which one do you follow and why?
Chapter 14: Global Issues for Human Resource Managers
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Material communication is using terms that we surround ourselves with; it can be a type of clothing, hat, or jewelry.
A)True
B)False
Q2) Which of the following is an advantage of third-country nationals?
A)Minimizes language and culture problems
B)Allows managers to gain international experience
C)Compensation is generally easier and is based on local pay scale
D)May be less expensive than either parent- or host-country managers
E)All of the choice are correct
Q3) Which of the following is NOT an advantage of parent-country nationals?
A)Generally have a better understanding of the organization, strategy, structure, and culture of the business
B)Allows managers to gain international experience
C)More effective communication with parent-country management
D)Minimizes language and culture problems
E)All of the choices are correct
Q4) There are three common methods for compensating expatriates.
A)True
B)False
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