Introduction to Communication Studies Solved
Exam Questions
Course Introduction
Introduction to Communication Studies provides students with a foundational understanding of the processes, theories, and contexts of human communication. This course explores various communication models, the role of verbal and nonverbal messages, and the impact of culture and technology on communication. Through examining interpersonal, group, public, and mass communication, students develop critical thinking skills and gain insights into how communication shapes relationships, organizations, and society. The course also highlights effective communication strategies and ethical considerations, preparing students for advanced studies and diverse professional environments.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
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15 Chapters
150 Verified Questions
150 Flashcards
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Page 2
Chapter 1: Foundations of Communication
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Empathy is feeling sorry or pity for another.
A)True
B)False Answer: False
Q2) When we communicate civilly, we consider the moral impact of our words, ideas, and views on other people.
A)True
B)False Answer: False
Q3) To communicate civilly means that we make a decision to be open to hearing different views and perspectives, even though we may not agree with them.
A)True
B)False Answer: True
Q4) The semantic triangle of meaning helps us understand the ways people use symbols and attaching meaning to those symbols.
A)True
B)False Answer: True
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Chapter 2: Communication, Perception, and the Self
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10 Flashcards
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Sample Questions
Q1) The factors that help determine which sensory data we will pay attention to include intensity and size, repetition, contrast, and personal motivation.
A)True
B)False
Answer: True
Q2) Perception consists of the social categories that we and others identify as important characteristics of who we are.
A)True
B)False
Answer: False
Q3) Some research suggests that initial opinions, or "first impressions," are formed within as little as three seconds of meeting someone.
A)True
B)False
Answer: True
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Chapter 3: Nonverbal Communication
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Sample Questions
Q1) The codes of chronemics, olfactics, and haptics are part of the invisible communication system.
A)True
B)False
Answer: True
Q2) Many Americans stand and converse with strangers at closer distances than do people from the Middle East.
A)True
B)False
Answer: False
Q3) There are real differences in the way men and women perform and interpret nonverbal communication.
A)True
B)False
Answer: True
Q4) In the United States middle class, Caucasian women tend to smile more than African American women.
A)True
B)False
Answer: True
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Chapter 4: Communication
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Sample Questions
Q1) Dana often shares personal information about herself, asks questions about others' well-being, and invites others to participate during conversations.This is known as report talk.
A)True
B)False
Q2) Approximately __________ of professional employees work in virtual teams.
A)20 percent
B)40 percent
C)60 percent
D)80 percent
Q3) Which of the following is not part of the semantic triangle of meaning?
A)symbol
B)referent
C)object
D)reference
Q4) The rules that govern word order are called __________.
A)language
B)phonology
C)syntax
D)semantics
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Chapter 5: Language
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10 Flashcards
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Sample Questions
Q1) Message accuracy is one of the forms of interference caused by language.
A)True
B)False
Q2) What type of listener pays close attention to the facts and details of a message?
A)people-oriented listener
B)content-oriented listener
C)action-oriented listener
D)time-oriented listener
Q3) This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.
A)stage hogging
B)defensive listening
C)insensitive listening
D)ambushing
Q4) There are times when listeners have difficulty listening to a message because of speaker interference.
A)True
B)False
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Page 7
Chapter 6: Interpersonal Communication
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Sample Questions
Q1) Same-sex couple relationships look very similar to opposite-sex couple relationships.
A)True
B)False
Q2) Mark Knapp created one of the more popular models for explaining how relationships develop and deteriorate.Knapp's model uses a __________ metaphor to illustrate the process of relationship development and dissolution.
A)tree
B)window
C)bridge
D)staircase
Q3) Bill Rawlins developed a six-stage model of friendship to help explain the stages of our friendships.Which stage occurs when we begin to self-disclose in small amounts?
A)role-limited interaction
B)friendly relations
C)moves to friendship
D)nascent friendship
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Chapter 7: Improving Interpersonal Communication and Relationships
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Sample Questions
Q1) When each party in a conflict situation is willing to give up part of its desired goal, a __________ style of conflict resolution was used.
A)win-win
B)win-lose
C)lose-lose
D)compromise
Q2) One way to initiate disconfirming statements is by using "you" language to place blame or responsibility onto another person.
A)True
B)False
Q3) Economic status and educational backgrounds are not factors that contribute to domestic violence.
A)True
B)False
Q4) Recent research suggests that long-distance relationships eventually result in a deterioration of that relationship.
A)True
B)False
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Chapter 8: Communication in Groups
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Sample Questions
Q1) Small groups usually consist of a minimum of __________ and a maximum of __________ people.
A)two; twenty
B)three; fifteen
C)five; twenty
D)There is no maximum number for a small group.
Q2) This type of group consists of individuals who gather to meet the personal, communal, and collective needs of people.
A)task groups
B)growth/therapy groups
C)learning groups
D)social groups
Q3) __________ is/are the unspoken goals and visions for the group that can get in the way of progress or take a group in a direction other than the one it has explicitly stated.
A)Groupthink
B)Hidden agendas
C)Power over
D)Reflective thinking
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Chapter 9: Leadership and Improving Communication in Groups and Teams
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Sample Questions
Q1) Workplace democracy and deliberation rely on __________.
A)shared values among the members of a group
B)organizational structures that support cooperation and encourage individual participation
C)fostering the development of individual talents and resources, as well as making appropriate use of those talents and resources
D)A, B, and C are correct
Q2) When a group makes a decision by __________ it is allowing the leader or head of the group to make the final choice.
A)uncertainty avoidance
B)bullying
C)authority rule
D)accommodation
Q3) Task stress occurs when there are interpersonal incompatibilities among group members based on differences in their personalities, communication styles, attitudes, and preferences.
A)True
B)False
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Chapter 10: Developing Your Speech Topic and Purpose
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Sample Questions
Q1) A rhetorical question is a question used for effect that audience members are not supposed to answer out loud but rather in their own minds.
A)True
B)False
Q2) The statement, "Walk for the Cure is an important community event" is a well-written specific purpose statement.
A)True
B)False
Q3) Master statuses do not influence on a person's view of the world or determine a person's standpoint.
A)True
B)False
Q4) "To inform my audience about the __________" is an example of a __________.
A)general purpose statement
B)specific purpose statement
C)thesis statement
D)central idea
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12
Chapter 11: Gathering and Developing Supporting Materials
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Sample Questions
Q1) Closed-ended questions invite a wide range of possible responses.
A)True
B)False
Q2) Full-text databases give the complete text of newspapers, periodicals, encyclopedias, research reports, court cases, books, and the like.
A)True
B)False
Q3) Which of the following is not an example of an open-ended question?
A)"What are your thoughts on this most recent decision to cut spending on education?"
B)"How did you become a student advocate?"
C)"Why do you believe the department is changing its current curriculum for graduation?"
D)"How long have you been working in student housing?"
Q4) Speakers sometimes also provide their own testimony-their own words and experiences as sources of evidence.
A)True
B)False
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Chapter 12: Delivering Your Speech
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Sample Questions
Q1) Researchers suggest that between __________ percent and __________ percent of the total meaning of a message comes to us through nonverbal signals
A)twenty; fifty B)fifty; eighty-five C)sixty-five; ninety-three D)ninety; one hundred
Q2) This refers to how correctly a word is said.For example, saying the word nuclear as "nu-cle-ar" (correct) rather than "nu-cu-lar" (incorrect) demonstrates __________.
A)pronunciation
B)articulation
C)dialect
D)vocal variety
Q3) Since beginning public speakers do not always know what gestures will appear natural in a speech, they should try to repeat the same gesture throughout a speech.
A)True
B)False
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14
Chapter 13: Informative Speaking
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Sample Questions
Q1) What type of organizational pattern organizes main points to illustrate how a topic has developed over time or what sequential steps an audience must take to complete a task?
A)spatial
B)chronological
C)topical
D)causal
Q2) A speech that explains the different parts of a computer is a speech about a(n)
A)process
B)event
C)concept
D)object
Q3) An informative speech communicates knowledge and understanding about a(n)
A)process or event
B)concept
C)place or person, an object
D)A, B, and C are correct
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Page 15
Chapter 14: Persuasive Speaking
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Sample Questions
Q1) Research suggests that when speakers discuss two sides of an issue, they are more persuasive if they actively refute the side they oppose rather than simply describe it without providing evidence for why the audience should share the speaker's views.
A)True
B)False
Q2) Which of the following is the correct order for using Monroe's Motivated Sequence?
A)gain attention, demonstrate a need, visual beneficial results, satisfy that need, call for action
B)gain attention, call for action, demonstrate a need, satisfy that need, visual beneficial results
C)gain attention, demonstrate a need, satisfy that need, visual beneficial results, call for action
D)call for action, gain attention, demonstrate a need, satisfy that need, visual beneficial results
Q3) Speeches cannot use stories to construct an argument.
A)True B)False
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Page 16
Chapter 15: Invitational Speaking
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Sample Questions
Q1) When speakers explore an issue, they develop that position by inviting the audience to see the issue from their perspective and return the gesture by asking to see the issue from the perspective of the audience.
A)True
B)False
Q2) The two types of invitational speaking are to __________.
A)inform and persuade
B)inform and explore an issue
C)inform and articulate a position
D)explore an issue and articulate a position
Q3) Visual aids can help explain material and thus enhance the clarity of the information.
A)True
B)False
Q4) Which of the following is not a tip for giving an effective invitational speech?
A)use invitational language
B)include research to support your opinions
C)limit time for discussion
D)know your position
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