Introduction to Communication Studies
Exam Answer Key
Course Introduction
Introduction to Communication Studies explores the foundational theories, concepts, and contexts that shape human communication. This course examines the various forms and purposes of communication, including interpersonal, group, organizational, mass, and intercultural communication. Students will learn about the processes of encoding and decoding messages, the role of verbal and nonverbal cues, and the impact of technology on communication. Emphasis is placed on developing critical thinking, effective speaking and listening skills, and an understanding of communication's role in society and everyday life.
Recommended Textbook
Communication in Everyday Life 1st Edition by Steve Duckm
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16 Chapters
533 Verified Questions
533 Flashcards
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Page 2
Chapter 1: An Overview of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Social frames can enhance communication by:
A)Helping to open up unlimited meanings
B)Helping to determine outcomes
C)Helping to regulate communication interactions
D)Helping to terminate communication interactions
Answer: C
Q2) Successful communication requires:
A)Intention in sending a message
B)Intention in receiving a message
C)Accurate interpretation of a message
D)Intentional sending and accurate interpretation
Answer: D
Q3) The perspective of 'communication as action' defines communication as occurring only if information is exchanged between two or more individuals.
A)True
B)False
Answer: False
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Chapter 2: Histories and Contexts of Communication
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33 Flashcards
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Sample Questions
Q1) 'High form' in speaking would most likely be:
A)Casual, welcoming and friendly
B)Relaxed and informal
C)Formal and professional
D)Informal and less professional
Answer: C
Q2) The element of scene in Burke's pentad refers to:
A)Where the act happened
B)Who was involved
C)What happened in time
D)How the act happened
Answer: A
Q3) The elements of Burke's dramatic pentad used to analyze stories are:
A)Scene, agent, method, medium, message
B)Scene, agent, act, actuality, event
C)Scene, agent, act, agency, plot
D)Scene, agent, act, agency, purpose
Answer: D
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4
Chapter 3: Identities, Perceptions, and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) We are more likely to require more personal space in a communication interaction if:
A)We know the other person extremely well
B)We come from an Arabic cultural background
C)We come from a Hispanic cultural background
D)We do not know the other person at all
Answer: D
Q2) NVC can do which of the following in relation to verbal communication?:
A)Repeat or reinforce
B)Fail to substitute
C)Remove all ambiguity
D)Remain impersonal
Answer: A
Q3) NVC is rarely ambiguous or difficult to interpret.
A)True
B)False
Answer: False
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Chapter 4: Verbal Communication
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33 Flashcards
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Sample Questions
Q1) Being distracted by unfamiliar or offensive words in a speaker's message is typical of:
A)Environmental listening distractions
B)Medium distractions
C)Factual diversion
D)Semantic diversion
Q2) Listening to and trying to get down every single point and fact a speaker shares is typical of:
A)Environmental listening distractions
B)Medium distractions
C)Factual diversion
D)Semantic diversion
Q3) Listening to a conversation only to find opportunities to talk about yourself and your own experiences is typical of:
A)Content or representational listening
B)Selective listening
C)Egocentric listening
D)Experiential superiority
Q4) Identify the communication behaviors one should demonstrate in therapeutic listening.
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Chapter 5: Nonverbal Communication
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Sample Questions
Q1) We do not indulge all of our personal impulses in performing our self because:
A)Society fails to make judgments about our actions
B)Society rarely makes judgements about our actions
C)Society judges our actions
D)Society ignores our actions
Q2) Using language to force others into a certain identity which creates expectations for their behavior is termed:
A)Forecasting
B)Altercasting
C)Spincasting
D)Othercasting
Q3) The idea of the symbolic self indicates:
A)We use objects to represent our identity
B)We enact different identities in different settings
C)We create our self partly in response to social interaction
D)We use our communicative behavior to express our inner self
Q4) Discuss Baxter and Montgomery's concept of the 'openness-closedness' dialectic as it applies to self-disclosure in relationships.
Q5) Explain the concept of identity as the 'symbolic self.'
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Chapter 6: Culture and Communication
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Sample Questions
Q1) One reason why researchers have assumed that relationships follow predictable stages could be:
A)This is the easiest type of research to publish
B)Relationships really do always follow predictable stages
C)People give retrospective reports that try to 'make sense' of their relationships
D)The end of a relationship is inevitable once it has begun
Q2) Communication intended to change a relationship's status is usually indirect.
A)True
B)False
Q3) People generally communicate with others who share many of the same attitudes and beliefs.
A)True
B)False
Q4) Wiseman's idea of the bond/bind dilemma explains:
A)You do not need to give up anything to be in a relationship
B)You have to give up everything to be in a relationship
C)Relationships are not worth the benefits
D)Relationships require some limits on our freedom
Q5) Explain the role of physical appearance in Duck's Relationship Filtering Model.
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Chapter 7: Listening
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28 Flashcards
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Sample Questions
Q1) Aunts and uncles are considered part of the family of origin.
A)True
B)False
Q2) Rules that guide family communication and relationships are called:
A)rituals
B)prescriptions
C)norms
D)scritps
Q3) Why is the study of family communication important?
Q4) Those who self-define as family and whose family relationships exist outside of blood ties or legal ties are called:
A)transacted families
B)social networks
C)friend-families
D)kin networks
Q5) Explain why privacy management might be a salient issue for blended families.
Q6) How is it that the family considered a cybernetic system?
Q7) Explain the bi-directionality hypothesis.
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Q8) Explain how family communication and relationships might change over time.
Chapter 8: Personal Relationships
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Sample Questions
Q1) An advisory group is distinguished from other types of groups because it:
A)Focuses on advising, comforting, raising consciousness on issues
B)Evaluates or creates new concepts or products
C)Produces a best solution for a problem
D)Builds or sustains relationships
Q2) A leader who pays attention to members' feelings, comfort, and satisfaction with outcomes is identified as:
A)A socioemotional leader
B)A team leader
C)A task leader
D)A motivational leader
Q3) Group process does not usually begin by jumping right into conflict.
A)True
B)False
Q4) Small groups have little impact on our everyday lives.
A)True
B)False
Q5) Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.
Page 10
Q6) Explain the similarity and difference between formal and advisory groups.
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Chapter 9: Groups and Leaders
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Sample Questions
Q1) Match the proper term to this definition: the preparation for becoming a worker in the form of socialization that takes place in a child's early life through family interaction and exposure to the media.
A)Vocational anticipatory socialization
B)High code adoption
C)Spillover effect
D)Sedimentation
Q2) Select one television show or movie and describe how it might socialize a child to think of work in a particular way.
Q3) The authors point out that lower-level workers might have little formal power, but they always have some informal power. Describe what they mean by informal power and give an example.
Q4) Which of the following is NOT one of Kram and Isabella's three types of collegial relationships between people in an organization?
A)Special peer relationships
B)Information peer relationships
C)Competitive peer relationships
D)Collegial peer relationships
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Chapter 10: Communication in the Workplace
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Sample Questions
Q1) Nurturing support involves providing information or performing tasks for others.
A)True
B)False
Q2) College students typically report that their parent(s) is given access to their most private information.
A)True
B)False
Q3) What key behaviors can providers exhibit to reduce their likelihood of malpractice lawsuits?
Q4) Prosmoking messages about smoking often include:
A)Refutation of established findings that link tobacco use to cancer
B)Acknowledgement of the risks associated with tobacco use
C)Recognition and acceptance of antismoking messages
D)Expression and acceptance of anxieties related to smoking
Q5) The everyday function of distraction in communication is not viewed as beneficial to someone dealing with a problem.
A)True
B)False
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Page 12
Chapter 11: Technology and Media in Everyday Life
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Sample Questions
Q1) Provide a definition of what it means to belong to a culture.
Q2) In an organizational setting, a low-context culture would emphasize:
A)Commitment to people
B)Adhering to set plans
C)Concern for relationships
D)Open friendliness over privacy
Q3) In an organizational setting, a high-context culture would emphasize:
A)Commitment to people
B)Adherence to set plans
C)Concern for others' privacy
D)Promptness
Q4) Distinguish between low-context and high-context societies.
Q5) A low-context culture that emphasizes individual personalities, purposes, and attitudes is more likely to use this kind of speech code:
A)Elaborated
B)Restricted
C)Contextual
D)Linear
Q6) Explain what is meant by the term 'ethnocentric bias.'
Q7) Identify the differences between individualist and collectivist cultures.
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Chapter 12: Interviewing
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Sample Questions
Q1) Discuss the explanation that 'diffusion of innovations' theory gives for why people adopt technologies at different times.
Q2) Both older and younger people use the Internet for self-expression to the same degree.
A)True
B)False
Q3) The term 'Luddite' is an historical reference now used to characterize:
A)A person who supports the use of technology
B)A person who opposes the use of technology
C)A person who is indifferent to the use of technology
D)A person who lacks awareness of technology
Q4) E-mail addresses can convey multiple aspects of a person's self because:
A)People can create impressions of their 'self' by choosing a particular name
B)People have multiple selves
C)People always have multiple e-mail addresses
D)People do not pay attention to the domain where a user's email address is based
Q5) Explain why people from different generations assign different meanings to relational technologies, as well as using them in a different way.
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Chapter 13: Preparing for a Presentation
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Sample Questions
Q1) According to uses and gratifications theory, if you watch a TV program on the Discovery Channel to gain more insight into and knowledge about Mayan ruins in Guatemala, you are using media for the following reason:
A)Escapism
B)Reality exploration
C)Character reference
D)Incidental reasons
Q2) The concept of selective exposure explains:
A)People usually seek out media that oppose their own existing beliefs, values, and attitudes
B)People are indifferent to media that oppose their own existing beliefs, values, and attitudes
C)People are not aware of media that support their own existing beliefs, values, and attitudes
D)People usually seek out media that support their own existing beliefs, values, and attitudes
Q3) Explain the basic idea of the concept of 'selective exposure.'
Q4) Give an example of a cultural or generational difference in the use of media.
Q5) Summarize the basic idea behind 'uses and gratifications' theory.
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Chapter 14: Developing a Presentation
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Sample Questions
Q1) Knowledge, trust, and appearance are the three primary dimensions of credibility.
A)True
B)False
Q2) Last week, you agreed to donate some money for the local animal rescue league, and you feel pretty good about it. Today in the mail, you have a thank-you letter from the organization along with a request for an additional, larger request. What sequential persuasion strategy is the animal rescue league using?
A)Foot-in-the-door
B)Face-in-the-door
C)Pregiving
D)Rewarding
Q3) Claims of policy are persuasive messages that contend what action should or should not be taken.
A)True
B)False
Q4) Speakers must develop a relationship with an audience in order to persuade them.
A)True
B)False
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Page 16
Chapter 15: Giving Informative and Persuasive Talks
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35 Verified Questions
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Sample Questions
Q1) Aristotle argued that there are three primary features of persuasive arguments. When speakers use logic to persuade, they are using which feature?
A) Pathos
B) Logos
C) Ethos
D) Mythos
Q2) Which of the following is characteristic of social science research?
A) Involves laboratory experiments
B) Involves precise measurements of behavior
C) Relies on statistical analysis of what is studied
D) All of the above
Q3) Critical scholars are interested in identifying hidden but powerful structures and practices that create or uphold inequity.
A)True
B)False
Q4) Plato, Aristotle, and Cicero are seen as important historical figures who started the study of interpretivism.
A)True
B)False
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Chapter 16: Delivering a Presentation
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Sample Questions
Q1) _______________________ interviews are those which are greatly controlled by the interviewer.
Q2) Following the interview, an interviewer should do which of the following:
A) record their reaction to the interviewee along with any additional thoughts or information
B) assess his or her own performance in order to improve both personally and professionally
C) ensure that all interviewees are contacted about the final decision
D) All of the above
Q3) Which of the following is not one of the purposes accomplished with the cover letter?
A) to declare interest in the position
B) to compel the person to read your resume
C) to request an interview
D) to summarize your qualifications
E) to establish the tone of the interview
Q4) Reframing the interview means that any interview can help us learn, and therefore any interview can be successful.
A)True
B)False
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