Introduction to Communication Studies
Question Bank
Course Introduction
Introduction to Communication Studies explores the fundamental principles, processes, and contexts of human communication. This course examines how messages are created, transmitted, received, and interpreted across interpersonal, group, organizational, and mass communication settings. Students will develop an understanding of key communication theories, models, and research methods, and will analyze the impact of culture, technology, and ethics on effective communication. Through critical thinking and practical exercises, the course prepares students to understand and navigate diverse communication environments in both personal and professional life.
Recommended Textbook
The Basics of Communication A Relational Perspective 2nd Edition by Steve W. Duck
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15 Chapters
567 Verified Questions
567 Flashcards
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Page 2
Chapter 1: An Overview of Everyday Communication
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Which of the following is true of symbols and communication:
A) Symbols have the potential for only one meaning
B) Symbols are used to deflect meaning
C) The meaning applied to symbols may change
D) Symbols preclude meaning
Answer: C
Q2) Communication is simply the literal translation of a message.
A)True
B)False
Answer: False
Q3) Explain the main difference between "communication as action" and "communication as interaction."
Answer: The former counts something as communication as a sender sends messages whether or not they are received, while the latter counts something as communication only if there is an exchange of information between two or more individuals.
Q4) Communication is interpreted at both the content and the relational level. A)True
B)False
Answer: True
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Chapter 2: Verbal Communication
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Sample Questions
Q1) Explain the connection between naming and thinking expressed by the Sapir-Whorf hypothesis.
Answer: The Sapir-Whorf hypothesis proposes that your language and the words you have been taught help you make conceptual distinctions (for instance, Eskimos have more words for snow than you might have because they differentiate between types of snow that have different implications for their daily life).
Q2) The idea of 'face' is something you are only concerned with for yourself and your own image.
A)True
B)False Answer: False
Q3) Having more social frames for communication increases uncertainty.
A)True
B)False Answer: False
Q4) Two types of meaning are connotative meaning and denotative meaning.
A)True
B)False Answer: True
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Chapter 3: Nonverbal Communication
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Our house, room, apartment, office, or care are considered as:
A) primary territory
B) secondary territory
C) public territiry
D) social territory
Answer: A
Q2) The study of chronemics in NVC includes:
A) Observing eye blinks in a conversation
B) Observing vocal variety in a conversation
C) Observing how people claim space and territory
D) Observing how people time the 'flow' of conversation
Answer: D
Q3) The study of proxemics in NVC would include:
A) Observing eye blinks in a conversation
B) Observing numbers of um's and you know's in a conversation
C) Observing how people claim space and territory
D) Observing how people gesture
Answer: C
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5
Chapter 4: Listening
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Sample Questions
Q1) Listening to a conversation only to find opportunities to talk about yourself and your own experiences is typical of:
A) Content or representational listening
B) Selective listening
C) Egocentric listening
D) Experiential superiority
Q2) Relational listening is best characterized as the ability to:
A) Accurately paraphrase a message
B) Understand how communication affects the relationship
C) Receive sensory stimuli
D) Perceive and focus on sensory stimuli
Q3) Using the statistic 'Four out of five families prefer Toothpaste X' to persuade buyers that they should buy Toothpaste X is typical of:
A) Appeal to relationships
B) Post hoc ergo propter hoc
C) Argument against the source
D) Appeal to people (bandwagon)
Q4) Define one context in which listening is important in your life, and explain why it is important.
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Chapter 5: Identities and Perceptions
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Sample Questions
Q1) Discuss Baxter and Montgomery's concept of the 'openness-closedness' dialectic as it applies to self-disclosure in relationships.
Q2) The best-case example of something is known as:
A) a script.
B) a personal construct.
C) a prototype.
D) an altercasting.
Q3) The openness-closedness dialectic occurs when:
A) People are unsure how connected vs. how independent they want to be
B) People are unsure how others will react to their disclosures
C) People are unsure how much information to keep public vs. private
D) People are unsure of their own identity
Q4) Performing your 'self' requires:
A) Having more money than your audience has
B) Having a responsive audience
C) Having a positive self-image
D) Having material objects that support your performance
Q5) Explain what your authors mean by saying that your identity is influenced by 'society's secret agents.'
Page 7
Q6) Explain the concept of identity as the 'symbolic self.'
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Chapter 6: Talk and Interpersonal Relationships
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Sample Questions
Q1) Baxter and Montgomery's idea of the autonomy-connectedness dialectic explains:
A) We are caught between wanting to be independent and wanting to be connected with others
B) We are more likely to be independent than to be connected with others
C) We are more likely to be connected with others than to be independent
D) We are more likely to seek connections with others if we are less independent
Q2) If you are considering breaking up with a romantic partner but have not discussed it out loud with anyone, Duck suggests you are in this phase of relational dissolution:
A) Intrapsychic
B) Interpsychic
C) Dyadic
D) Social process
Q3) People generally communicate with others who share many of the same attitudes and beliefs.
A)True
B)False
Q4) The nature, style, and content of talk changes as relationships change.
A)True
B)False
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Chapter 7: Groups and Leaders
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Sample Questions
Q1) Cohesiveness, or the ability of group members to work in unison, is:
A) Always desirable in a group
B) Desirable if it does not lead to groupthink
C) Desirable if it helps members create romantic relationships
D) Never desirable in a group
Q2) Singers, celebrities, popular politicians, and star actors tend to have _________ power.
A) Coercive
B) Referent
C) Legitimate
D) Expert
Q3) Group communication that helps keep people on track and moving forward is referred to as:
A) Counteractive communication
B) Disruptive communication
C) Promotive communication
D) Analytic communication
Q4) Explain the similarity and difference between formal and advisory groups.
Q5) Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.
Page 9
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Chapter 8: Culture and Communication
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Sample Questions
Q1) Collectivist cultures are generally known to:
A) Emphasize the individual person
B) Emphasize individual goals and achievements
C) Emphasize the right to personal choice
D) Emphasize acting for the common good
Q2) In an organizational setting, a low-context culture would emphasize:
A) Commitment to people
B) Adhering to set plans
C) Concern for relationships
D) Open friendliness over privacy
Q3) You and a friend decide to order a pizza, and as you call in the order, your friend mentions a desire for pepperoni. You would rather have sausage and reply, "Too bad. I'm making the call, and we are having sausage." You are engaging in which style of conflict management?
A) dominating
B) integrating
C) compromising
D) obliging
Q4) Distinguish between low-context and high-context societies.
Q5) Explain what is meant by the term 'ethnocentric bias.'
Page 10
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Chapter 9: Technology in Everyday Life
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Sample Questions
Q1) Iterative coordination, one form of microcoordinating social interactions through cell phones, typically involves:
A) Adjusting previously-scheduled meeting times
B) Ignoring previously-scheduled meeting times
C) Progressively defining when and where to encounter someone through multiple calls
D) Changing plans once someone has already set out for the encounter
Q2) Changes in the uses of relational technologies are often initiated by social networks. A)True
B)False
Q3) Online communication is more likely to result in misunderstanding than face-to-face (FTF) interaction because:
A) Online communication has more nonverbal cues than FTF interaction
B) Online communication has fewer nonverbal cues than FTF interaction
C) Online communication has the same number of nonverbal cues as does FTF interaction
D) Neither online nor FTF communication has nonverbal cues
Q4) Explain Cell Phones and Personal Relationships.
Q5) Explain Reeves and Nass's concept of the 'media equation.'
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Chapter 10: Relational Uses and Understanding of Media
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Sample Questions
Q1) When parents comment out loud about the messages or characters they see in a television program, they are enacting:
A) Indirect rules for children's interpretation of television
B) Direct rules for children's interpretation of television
C) Indirect parental influence on children's interpretation of television
D) Direct parental influence on children's interpretation of television
Q2) According to Cohen and Metzger, when it comes to our needs for control, these needs seem to be better fulfilled by:
A) Personal relationships
B) The media
C) Both personal relationships and the media
D) Neither one
Q3) Media audiences rarely use the media for personal and individual reasons.
A)True
B)False
Q4) Media products are becoming more, rather than less, diverse in their amount and accessibility.
A)True
B)False
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Chapter 11: Preparing for a Public Presentation
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Sample Questions
Q1) When invited to give a presentation, a speaker should ask:
A) What topics has this audience already heard?
B) What will be the rate of pay for the presentation?
C) What will the audience be doing after the presentation?
D) What is the easiest topic for me to talk about?
Q2) The best strategy for deciding on the type of evidence to use in a presentation is:
A) Use multiple types of evidence
B) Use only statistics
C) Use only narratives and stories
D) Use only personal examples
Q3) Explain the different purposes in giving informative versus persuasive presentations.
Q4) The best strategy for deciding on the amount of evidence to use in a presentation is:
A) Use large amounts of whatever information is available
B) Use only one piece of evidence per main point
C) Use as much evidence as possible within the presentation
D) Use high-quality evidence from multiple sources
Q5) Distinguish between attitudes, beliefs, and values.
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Page 13
Chapter 12: Developing a Public Presentation
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Sample Questions
Q1) Discuss why a speaker should state his/her purpose in giving the speech as a part of the introduction.
Q2) Quotations are less effective in an introduction if:
A) The speaker does not explain how/why the quotation relates to the topic
B) The speaker does not imitate the original source of the quotation
C) The audience knows the quotation
D) The audience knows the source of the quotation
Q3) Introductions and conclusions should be written before finishing the body of the speech.
A)True
B)False
Q4) In writing an attention-getter for the introduction, a speaker must be sure he/she is comfortable with it.
A)True
B)False
Q5) In the conclusion, the speaker should do all of the following except:
A) Provide an orientation to the topic
B) Reinforce thesis and purpose
C) Emphasize audience involvement
D) Provide closure
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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Sample Questions
Q1) Informative and persuasive presentations are alike in that they share the same purpose.
A)True
B)False
Q2) Define the Aristotelian artistic proofs of ethos, pathos, and logos.
Q3) An important principle to follow in giving an informative presentation is:
A) Use extremely complex language
B) Use extremely complex visuals
C) Use as many visuals as possible
D) Use clear, simple language
Q4) In building relationships with the audience in a presentation, a speaker's language use should:
A) Be concrete and descriptive
B) Emphasize connection (we/us vs. I/you)
C) Both of the above
D) None of the above
Q5) Speakers who are very familiar with a process might explain it too quickly for a non-expert audience.
A)True
B)False
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Chapter 14: Delivering a Public Presentation
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Sample Questions
Q1) Presentation aids are important in preparing a presentation because:
A) They entertain the adience
B) They help the audience retain the material
C) They are fun to make
D) They will ensure a better grade
Q2) To help increase audience understanding, effective speakers:
A) Express emotion appropriately
B) Avoid expressing emotion
C) Express emotion in an extremely dramatic way
D) Express very little emotion to focus on the facts
Q3) If you need to acknowledge making a mistake in a presentation, you should:
A) Do so while apologizing in great detail
B) Explain extensively what caused the mistake to occur
C) Do so without apologizing in great detail
D) Blame other sources for causing the mistake to occur
Q4) Discuss how and why some level of communication apprehension can actually be beneficial in giving a presentation.
Q5) Sincere, appropriate enthusiasm helps to build credibility with an audience.
A)True
B)False
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Chapter 15: Interviewing
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Sample Questions
Q1) _______________________ interviews are those which are greatly controlled by the interviewer.
Q2) Which question pattern sequence begins with narrow, closed questions and moves toward broader more open questions?
A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence
Q3) In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.
A)True
B)False
Q4) Following the interview, an interviewer should do which of the following:
A) record their reaction to the interviewee along with any additional thoughts or information
B) assess his or her own performance in order to improve both personally and professionally
C) ensure that all interviewees are contacted about the final decision
D) All of the above
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