Interpersonal Communication
Textbook Exam Questions
Course Introduction
Interpersonal Communication explores the processes and principles underlying effective communication between individuals in personal and professional contexts. Students will examine verbal and nonverbal communication, active listening, conflict resolution, and relationship dynamics. The course emphasizes developing self-awareness, empathy, and practical skills to enhance clarity, understanding, and trust in face-to-face interactions. Through theory, case studies, and interactive exercises, students will learn how to navigate communication challenges and build strong, respectful relationships.
Recommended Textbook
Looking Out Looking In 15th Edition by Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
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Chapter 1: A First Look at Interpersonal Communication
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Sample Questions
Q1) We disclose more to people in interpersonal relationships than in impersonal ones.
A)True
B)False
Answer: True
Q2) Alex decides what Rafael meant by that frown.
A)external noise
B)environment
C)channel
D)decoding
E)psychological noise
Answer: D
Q3) When Ernesta realizes during an office meeting that she's interrupted a co-worker twice, she demonstrates the skill of A)empathy.
B)self-monitoring.
C)cognitive complexity.
D)affinity.
E)metacommunication.
Answer: B
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Page 3
Chapter 2: Interpersonal Communication and Social Media
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Sample Questions
Q1) Synchronicity is the condition when communicators are all
A)able to dance together
B)happy to see each other
C)on time for a meeting
D)connected in real time
Answer: D
Q2) __________________malicious acts that harass victims online.
A)asynchronous
B)cyberbullying
C)cyberstalking
D)disinhibition
E)hyperpersonal communication
F)leanness
G) netiquette
H) richness
I)synchronicity
J)warranting value
K)virtual community
Answer: B
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Chapter 3: Communication and Identity
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Sample Questions
Q1) To say that identity management is collaborative means that
A)both people communicating agree with each other.
B)each person creates an identity in response to the other's behavior.
C)each person creates a similar identity.
D)both people decide on their identities together.
E)none of the above.
Answer: B
Q2) Someone who is a "significant other" is A)"socially" conscious.
B)a person whose opinion we especially value.
C)always a supportive person.
D)a person with significant goals.
Answer: B
Q3) People who think highly of themselves are likely to think highly of others too.
A)True
B)False
Answer: True
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Chapter 4: Perception
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Sample Questions
Q1) We notice some stimuli over others in our environment because they are A)mild.
B)singular.
C)contrasting or changing.
D)related to modular communication.
Q2) Being able to pick out your sister's comments from a babble of voices at a party illustrates the organizational principle of A)figure-ground organization.
B)alternative patterning.
C)perceptual freezing.
D)selection of empathetic other.
E)attention to the irritating.
Q3) Empathy is related to perception in that
A)the more perceptive you are, the less empathetic you need be.
B)the more perceptive you are, the easier it is to forget to be empathetic.
C)empathy is facilitated by trying to perceive things from the other person's point of view.
D)empathy and perception are both a result of self-fulfilling prophecies.
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Chapter 5: Emotions
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Sample Questions
Q1) It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.
A)True B)False
Q2) Social rules discourage too much expression of negative emotion, but there are really no social limits to expressing positive emotions.
A)True B)False
Q3) Your text suggests that to feel better you should first talk about how you feel and then act on that feeling.
A)True
B)False
Q4) According to cognitive psychologists, it is not events that cause people to feel bad, but rather the beliefs they hold about the events.
A)True B)False
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Page 7
Chapter 6: Language
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Sample Questions
Q1) Men discuss with other men the same conversation topics that women discuss with other women.
A)True
B)False
Q2) Syntactic rules govern the grammatical aspects of a language.
A)True
B)False
Q3) Communication researchers call the process of adapting one's speech style to match that of others
A)identity.
B)convergence.
C)divergence.
D)semanticism.
E)agreement.
Q4) Relative words gain their meaning from comparison.
A)True
B)False
Q5) You are trying to hurt me.
A)inference
B)fact
Page 8
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Chapter 7: Nonverbal Communication
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Sample Questions
Q1) Standing "at arm's length"
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
Q2) According to your text's definition of nonverbal communication, it follows that the way a person styles his/her hair is a nonverbal message.
A)True
B)False
Q3) An indicator of deception is
A)shorter periods of speaking.
B)low rate of speech.
C)more speech errors.
D)higher vocal pitch.
E)All of these choices are correct may be indicators of deception.
Q4) Gender has a strong influence on nonverbal communication.Explain the differences between men and women in this area.Include your personal experiences in your discussion.
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Chapter 8: Listening
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Sample Questions
Q1) Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?
A)"You're confused because there are as many reasons to stay as there are to leave, right?"
B)"Which alternative sounds best to you?"
C)"When you're this confused, it's best to go with your heart."
D)"You do sound mixed up.Maybe you ought to hold off making a decision for a while."
E)"Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening."
Q2) "You didn't like that restaurant, did you?" is an example of a question that A)traps the speaker.
B)makes a statement.
C)carries a hidden agenda.
D)seeks a 'correct' answer.
E)is based on an unchecked assumption.
Q3) Analyzing can be one way to help a speaker consider alternative meanings. A)True B)False
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Chapter 9: Communication and Relational Dynamics
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Sample Questions
Q1) Research shows that transgressors who have been forgiven are less likely to repeat their offenses than those who have not received forgiveness.
A)True
B)False
Q2) The two key ingredients in successful self-disclosure are reciprocity and timing.
A)True
B)False
Q3) The move from initiating to experimenting occurs at the same pace for both those communicating in cyberspace and face-to-face.
A)True
B)False
Q4) The only benefit of forgiving a transgression is that the relationship might be repaired.
A)True
B)False
Q5) Liking or loving is a better predictor of relational satisfaction than respect.
A)True
B)False
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Chapter 10: Communication in Close Relationships
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Sample Questions
Q1) DO NOT USE Social circles merge and the relational partners take on a new relational identity in the intensifying stage of relationships.
A)True
B)False
Q2) DO NOT USE A person can be "too competent." We are generally attracted to those who are talented yet have visible flaws like us.
A)True
B)False
Q3) The way parents communicate with their young children creates secure or insecure bonds that have powerful and lasting effects.
A)True
B)False
Q4) DO NOT USE The stage where a couple might come up with "our song" is A)initiating.
B)experimenting.
C)intensifying.
D)integrating.
E)bonding.
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Page 12
Chapter 11: Improving Communication Climates
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Sample Questions
Q1) Whereas acknowledging others means you are interested in their ideas, endorsement means that you agree with them.
A)True
B)False
Q2) "How many times do you think I'll have to explain this to you?!"
A)evaluation
B)control
C)neutrality
D)superiority
E)certainty
Q3) Another term which describes the Gibb defensive category of neutrality would be A)understanding.
B)aggressive perception.
C)positive/negative balance.
D)displaced loyalty.
E)indifference.
Q4) Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely.
A)True
B)False
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Chapter 12: Managing Interpersonal Conflicts
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Sample Questions
Q1) Compromise is considered a win-win conflict style because each person gets at least some of what they want.
A)True
B)False
Q2) In the "Looking At Diversity" reading, James Comeyrecommends which of the following strategies when working with people from a different cultural background?
A)Face conflict head on, and get to the bottom of any conflicts right away.
B)Slow down and adopt an attitude of curiosity.
C)Show genuine interest in the other person.
D)both b and c
E)none of the above
Q3) When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren't able or willing to express directly, they are engaging in what psychologist George Bach calls
A)defense arousal.
B)nonverbal conflict.
C)pseudo-messages.
D)crazymaking.
E)one-up conflict resolution.
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