Interpersonal Communication Question Bank
Course Introduction
Interpersonal Communication explores the theories, principles, and practices involved in face-to-face human interaction. The course examines how individuals create, interpret, and manage messages within personal, social, and professional relationships. Topics include verbal and nonverbal communication, listening, perception, conflict resolution, cultural influences, and the development of self-concept. Through interactive activities and critical analysis, students develop skills to improve the effectiveness and quality of their communication, fostering deeper understanding and stronger connections with others in diverse contexts.
Recommended Textbook
Looking Out Looking In 3rd Edition by
Ronald B. Adler
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10 Chapters
1560 Verified Questions
1560 Flashcards
Source URL: https://quizplus.com/study-set/574
Page 2
Chapter 1: A First Look at Interpersonal Communications
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154 Verified Questions
154 Flashcards
Source URL: https://quizplus.com/quiz/10694
Sample Questions
Q1) According to a study by a University of British Columbia Ph.D.candidate on the effects of isolation,it is hard to escape spiritual and emotional darkness.
A)True
B)False
Answer: True
Q2) While your boss is giving the quarterly report,you are worrying about how you will get home from work.
A)behaviour
B)receiver
C)environment
D)message
E)psychological noise
Answer: E
Q3) It is impossible to repeat the same communication event.
A)True
B)False
Answer: True
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Chapter 2: Communication and Identity: Creating and Presenting the Self
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137 Verified Questions
137 Flashcards
Source URL: https://quizplus.com/quiz/10695
Sample Questions
Q1) The self-concept begins to develop sometime between the ages of two and four years.
A)True
B)False
Answer: False
Q2) Which statement best describes people with high self-esteem?
A) They work harder for undemanding, less critical people.
B) They are likely to disapprove of others.
C) They perform well when being watched.
D) They have difficulty defending themselves against other's negative comments.
Answer: C
Q3) What is the best advice for someone to follow if he or she wants to feel more self-confident when meeting new people?
A) Change your significant others.
B) Reduce your focus on self-concept change.
C) Disregard obsolete or inaccurate feedback.
D) Compare yourself to a superior reference group.
Answer: C
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Chapter 3: Perception: What You See Is What You Get
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159 Verified Questions
159 Flashcards
Source URL: https://quizplus.com/quiz/10696
Sample Questions
Q1) Jerri thinks Alicia is a typical lawyer.
A) physical construct
B) role construct
C) interaction construct
D) psychological construct
E) membership construct
Answer: B
Q2) Everyone in the family treats Auntie Em with extra gentleness.They describe her as "fragile." "She had a difficult life when she was young," they explain."Now she is fragile and will break down in tears at the drop of a hat!" What concept is the family is using to explain Auntie Em and the way they relate to her?
A) empathy
B) perceptual schemata
C) punctuation
D) stereotyping
Answer: B
Q3) Our self-concepts affects the way we interpret what we perceive.
A)True
B)False
Answer: True
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Chapter 4: Emotions: Feeling, Thinking, and Communicating
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145 Verified Questions
145 Flashcards
Source URL: https://quizplus.com/quiz/10697
Sample Questions
Q1) Nancy and Bob are having a fight.Both have an increased heart rate,blood pressure,and adrenaline secretions.Researcher John Gottman calls this flooding.
A)True
B)False
Q2) Heather is very aware of how she is feeling and she manages her emotions well when at work.She is also very sensitive to the needs of her clients.What is Heather demonstrating?
A) reappraisal
B) emotional intelligence
C) emotion labour
D) emotional contagion
Q3) Which statement is the best advice for sharing feelings?
A) Express only primary feelings.
B) Accept responsibility for your own feelings.
C) Express your feelings as soon as they occur.
D) Recognize that feeling and acting out the feeling are the same.
Q4) Give examples of cultural,gender,and social conventions on emotional expression from your own life.
Q5) Using three situations from your life,illustrate primary and mixed emotions.
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Chapter 5: Language: Barrier and Bridge
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131 Verified Questions
131 Flashcards
Source URL: https://quizplus.com/quiz/10698
Sample Questions
Q1) What is likely to happen when a people use language that is too powerful?
A) They may get what they are seeking in the long term.
B) They may alienate the other person in the relationship.
C) They may strengthen their relationship with the other person.
D) They may enhance their communicative effectiveness.
Q2) How are men's and women's use of language similar?
A) They both talk about similar topics.
B) They both use about the same level of direct speech.
C) They both speak about the same number of words each day.
D) They both use about the same amount of supportive comments.
Q3) You think Steve,a personal trainer at the gym,is "arrogant." Your friend thinks he has a lot of "self-confidence." What is the cause of your disagreement about Steve?
A) emotive language
B) linguistic determinism
C) punctuation
D) relative terms
Q4) Canada is a high-context language culture.
A)True
B)False
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Chapter 6: Nonverbal Communication: Messages Beyond Words
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161 Verified Questions
161 Flashcards
Source URL: https://quizplus.com/quiz/10699
Sample Questions
Q1) It is possible to recognize paralinguistic messages,even if you don't understand the language being spoken.
A)True
B)False
Q2) Smell can help us remember events and facts.
A)True
B)False
Q3) Amber is late responding to an email from her colleague who works in a different city.How is her colleague likely to perceive this?
A) Her colleague won't notice.
B) It may impact her colleague's feelings of trust towards Amber.
C) It will likely be viewed positively by her colleague.
D) Her colleague will keep emailing Amber until she receives a reply.
Q4) Which term refers to movements in which one part of the body grooms,massages,rubs,holds,fidgets,pinches,picks,or otherwise manipulates another part?
A) emblems
B) adaptors
C) gestures
D) illustrators
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Chapter 7: Listening: More Than Meets the Ear
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177 Verified Questions
177 Flashcards
Source URL: https://quizplus.com/quiz/10700
Sample Questions
Q1) Jason tells Chloe about what happened to him at school.Based on Chloe's reaction,it is clear to Jason that Chloe didn't understand what he was trying to communicate.This is an example of listening fidelity.
A)True
B)False
Q2) The main purpose of open questions is to get specific facts.
A)True
B)False
Q3) Which of the following is a type of supportive listening response?
A) advising
B) agreement
C) open questioning
D) closed questioning
Q4) How much of a message to we remember immediately after hearing it?
A) 10 percent
B) 25 percent
C) 50 percent
D) 75 percent
Q5) Describe the different types of support and provide an example for each.
Q6) Describe the elements in the listening process.Give an example for each element.
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Chapter 8: Communication and Relational Dynamics
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179 Verified Questions
179 Flashcards
Source URL: https://quizplus.com/quiz/10701
Sample Questions
Q1) Self-disclosure can have the effect of an attack on the other person.
A)True
B)False
Q2) Wanda caught her husband Brendon looking at pornography.She was deeply hurt and disgusted with Brendon.Brendon apologized,saying "I'm so sorry.I know it will be hard for you to trust me now.I want you to monitor my web use from now on so I'm accountable to you." Which of the following required elements of a full apology is missing from Brendon's statement?
A) compensation for Wanda
B) an explicit acknowledgement of his transgression
C) a detailed account of all the wrong he did and how it hurt Wanda
D) there is nothing missing in this apology
Q3) Using the social penetration model in your text,describe the breadth and depth of two important interpersonal relationships you have,one that is satisfying and one that is less satisfying.Explain why you are satisfied/unsatisfied with each relationship using insights from the model.
Q4) Discuss the various relational transgressions and strategies for relational repair.
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Chapter 9: Improving Communication Climates
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160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/10702
Sample Questions
Q1) What term refers to disconfirming responses loaded with clichés and other statements that never truly respond to the speaker?
A) impersonal
B) impervious
C) irrelevant
D) tangential
Q2) Physical abuse often starts with verbal abuse where a person is subjected to rage,outbursts,and name calling.
A)True
B)False
Q3) Which of the following is an example of a confirming response?
A) critiquing the other person
B) acknowledging the other person
C) giving control to the other person
D) adding information to the other person's statement
Q4) When two parties are working through their difficulties and their conflict is diminishing,this is referred to as a de-escalatory conflict spiral.
A)True
B)False
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Chapter 10: Managing Interpersonal Conflicts
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157 Verified Questions
157 Flashcards
Source URL: https://quizplus.com/quiz/10703
Sample Questions
Q1) Which conflict style is generally the best to use when the other person has more power than you?
A) accommodating
B) avoiding
C) collaborating
D) compromising
Q2) Why can win-win negotiation be considered a positive way of handling conflict?
A) It guarantees that your demands will be met.
B) It allows for spontaneous expression of feelings.
C) It forces one partner to come to see the other's needs.
D) It allows for clear expression of differences and wants.
Q3) Destructive fights often start because the initiator confronts a partner who isn't ready to face the conflict.
A)True
B)False
Q4) The assertive approach is accepted across most cultures as being the best way for dealing with conflict.
A)True
B)False
Q5) Using a personal example,explain how conflict is natural and can be beneficial.
Page 12
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