Interpersonal Communication
Mock Exam
Course Introduction
Interpersonal Communication explores the processes, theories, and skills underlying effective communication between individuals in personal, social, and professional contexts. The course examines verbal and nonverbal messages, listening, perception, and conflict resolution while also addressing the influence of culture, identity, and technology on how people interact. Through practical exercises and analysis, students develop competencies in self-expression, empathy, relationship building, and managing interpersonal challenges, ultimately enhancing their ability to communicate thoughtfully and effectively in a variety of one-on-one and group settings.
Recommended Textbook
Human Communication in Society 3rd Edition by Jess K. Alberts
Available Study Resources on Quizplus
14 Chapters
555 Verified Questions
555 Flashcards
Source URL: https://quizplus.com/study-set/3996
Page 2
Chapter 1: Introduction to Human Communication
Available Study Resources on Quizplus for this Chatper
41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/80233
Sample Questions
Q1) If Paul's mother was cold and distant during his childhood, the _____ meaning he associates with the word "mother" is likely to be negative.
A) content
B) connotative
C) denotative
D) significant
Answer: B
Q2) You _____ a message when you interpret the meaning that is being sent.
Answer: decode
Q3) Which of the following is the key component of communication?
A) participants
B) channels
C) noise
D) all of these
Answer: D
Q4) The _____ communication is composed of nonlinguistic symbols such as smiles, laughter, head nods, and hand gestures.
Answer: nonverbal
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Perspectives on Human Communication
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/80234
Sample Questions
Q1) A _____ is a set of statements that explains a particular phenomenon.
A) paradigm
B) theory
C) method
D) approach
Answer: B
Q2) This method is associated with _____ approach.
A) social science
B) interpretive
C) critical
D) post-modern
Answer: C
Q3) One of the earliest influences on the field of communication was
A) rhetoric.
B) psychology.
C) sociology.
D) family studies.
Answer: A
Q4) The analysis of popular culture texts is common within the _____ tradition.
Answer: critical
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Communicating Identities
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/80235
Sample Questions
Q1) Our identities can change over time.
A)True
B)False
Answer: True
Q2) This is a difference prescribed by
A) gender.
B) sex.
C) age identity.
D) sexual identity.
Answer: A
Q3) Which of the following skills are useful to improve your communication about identities?
A) be aware that you create self-fulfilling prophecies
B) be tolerant of variations in identity performance
C) remember that people and their identities can change
D) all of the above
Answer: D
Q4) As part of your self-concept, _____ describes how you evaluate yourself overall. Answer: self-esteem
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Communicating, Perceiving, and Understanding
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/80236
Sample Questions
Q1) In terms of the perception process, he displayed
A) perception acuity.
B) cognitive complexity.
C) attribution bias.
D) none of these.
Q2) Because of the role of _____ in the perception process, visual stimulation is given primacy in Western countries, thus leading to the saying "seeing is believing."
A) power
B) culture
C) social comparison
D) historical time periods
Q3) Describe the two functions that prejudice serves.Provide examples of each.
Q4) This is an example of how the _____ affects perception.
A) attribution
B) ethnocentrism
C) social comparison
D) cohort effect
Q5) Your _____ refers to the specific position you hold in a society.
Q6) Give an example of a current event that indicates these issues.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Verbal Communication
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/80237
Sample Questions
Q1) Geographical differences in dialect generally are more pronounced among those with less education compared to those with more education.
A)True
B)False
Q2) When all family members talk with each other at the Thanksgiving dinner table, they are violating which of the following?
A) a contextual rule
B) a conversational rule
C) syntax
D) semantics
Q3) Which of the following is NOT a major influence on verbal communication?
A) race and ethnicity
B) age
C) geographical region
D) individual attractiveness
Q4) An American English dialect that some African Americans speak is called _____.
Q5) Jeff is interested in words and their meaning within our society. He studies _____.
Q6) The _____ meaning of a word is its affective or interpretive meaning.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Nonverbal Communication
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/80238
Sample Questions
Q1) The expressions "Time is money" and "Don't waste your time" reflect the _____ of time.
A) use
B) sequence
C) value
D) priority
Q2) When someone leans forward in their seat while talking to you, it indicates interest and liking.
A)True
B)False
Q3) Describe the five functions of nonverbal behaviors and provide examples of each function.
Q4) Regularly dieting, exercising, tanning, and changing one's hair indicates a possible concern for nonverbal communication with artifacts.
A)True
B)False
Q5) _____ or signals are distinct, organized means of expression that consist of both symbols and rules for their use.
Q6) This is an example of an) _____.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Listening and Responding
Available Study Resources on Quizplus for this Chatper
33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/80239
Sample Questions
Q1) Preconceived ideas about issues lead to strong emotions and contribute to better listening.
A)True
B)False
Q2) Effective listening universally involves maintaining eye contact.
A)True
B)False
Q3) Effective listening with teenagers involves asking as many questions as possible to validate their identity.
A)True
B)False
Q4) In _____ contexts, we focus more on content and action listening, whereas in social contexts, we focus more on people and relationship affirmation.
Q5) Lisa probably has which of the following listening styles?
A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented
Q6) What are two ethical issues involved with listening? Give examples of both.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Communicating Across Cultures
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/80240
Sample Questions
Q1) Those with a short-term orientation in terms of cultural values focus on quick results and personal safety and security.
A)True
B)False
Q2) Young people are least accepting of interracial relationships.
A)True
B)False
Q3) _____ are beliefs that are so central to a cultural group that they are never questioned.
Q4) A primary cause for international business failure is lack of attention to cultural factors.
A)True
B)False
Q5) A feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment is called _____.
Q6) Diasporic groups often settle in communities together while maintaining a strong ethnic identity.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Communicating in Close Relationships
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/80241
Sample Questions
Q1) People in casual relationships generally view each other as interchangeable.
A)True
B)False
Q2) According to uncertainty reduction theory, if we find someone desirable after initial attempts to reduce uncertainty, we are likely to back off and let them pursue us to determine reciprocal interest.
A)True
B)False
Q3) What advice would you give to an incoming college student to help them avoid this?
Q4) When initiating romantic relationships, men are more active than women.
A)True
B)False
Q5) People feel jealous when they
A) perceive a threat.
B) want something that someone else has.
C) communicate poorly.
D) have a weak relationship.
Q6) The _____ stage of Knapp's stages of romantic relational development involves ending the relationship.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Small Group Communication
Available Study Resources on Quizplus for this Chatper
41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/80242
Sample Questions
Q1) What are the three ethical relational guidelines to working in a small group? Provide an example for each as you consider upcoming group work.
Q2) Which of the following communication processes leads to task effectiveness and member satisfaction in small groups?
A) equal participation
B) a consensus decision-making style
C) a cooperative conflict style
D) a respectful communication style
E) all of the above
Q3) _____ communication is communication that is purpose-driven.
Q4) _____ groups are groups that provide us with a sense of belonging and affection.
Q5) Overall, culturally diverse groups have the capacity to be
A) more creative.
B) more effective.
C) less effective.
D) more relationally satisfied.
E) all of the above.
Q6) Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Communicating in Organizations
Available Study Resources on Quizplus for this Chatper
41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/80243
Sample Questions
Q1) Which of the following is the most common strategy used to deal with workplace bullying circumstances?
A) complain to a third party
B) behave assertively to the bully
C) do nothing
D) seek social support
Q2) Describe the three major functions of organizations and provide at least two examples to illustrate each function.
Q3) The communication function of organizations that is used to accomplish tasks is called
A) assimilation.
B) production.
C) maintenance.
D) innovation.
Q4) Loren is experiencing
A) emotion labor.
B) work-life conflict.
C) Burnout.
D) work overload.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Rhetorical Communication
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/80244
Sample Questions
Q1) The best view of a rhetorical audience includes only those people who could take appropriate action based upon a particular message.
A)True
B)False
Q2) The ability to use emotions to affect an audience's decision making is called _____.
Q3) The arena in which deliberative decision making occurs through the exchange of ideas and arguments is called
A) public agenda.
B) public arena.
C) public square.
D) public sphere.
Q4) Provide examples from the recent news that illustrate these functions.
Q5) Lloyd Bitzer argues that the rhetorical _____ is the only group of people who can take the appropriate action to a particular message.
Q6) It is fine for a speaker to use statistics without carefully explaining them to the audience.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Mass Media and Communication
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/80245
Sample Questions
Q1) The term _____ applies to those occasions or catastrophes that interrupt regular programming.
Q2) _____ is a quantitative research method to examine the number of occurrences of particular phenomena such as instances of teenage sexuality in media.
A) Polling
B) Content analysis
C) Survey
D) Ethnography
Q3) Cultivation theory argues that
A) media immersion enculturates people into shared beliefs about the world.
B) media distorts images of the world.
C) media are dominated by large corporations.
D) media sets cultural agendas.
Q4) In the United States, we see only those shows which garner enough interest for advertisers to support demonstrates the concept of a _____.
Q5) Media activists argue against immoral movements in the media but rarely celebrate positive media.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Communication and New Technologies
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/80246
Sample Questions
Q1) Donna is short on _____ because she lacks certain bodies of cultural knowledge and cultural competencies.
A) technocapital
B) socio-capital
C) ethno-capital
D) cultural capital
Q2) FtF and telephone communication is synchronous.
A)True
B)False
Q3) FtF communication increases your field of availables when compared to CMC.
A)True
B)False
Q4) Asynchronicity is unhelpful and hinders effective communication.
A)True
B)False
Q5) The terms "new media" and "computer-mediated" communication are often used interchangeably.
A)True
B)False
Q6) Having access to technological skills and resources is referred to as _____.
Page 16
To view all questions and flashcards with answers, click on the resource link above.