Interpersonal Communication Final Exam
Course Introduction
Interpersonal Communication explores the principles and practices of effective communication in one-on-one and small group settings. The course examines verbal and nonverbal message exchange, listening skills, perception, emotional intelligence, and conflict resolution. Students learn how cultural, relational, and situational factors affect communication, and develop strategies to improve their interpersonal relationships in both personal and professional contexts. Through interactive activities and critical analysis, students gain practical skills to enhance clarity, empathy, and understanding in diverse social environments.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
Available Study Resources on Quizplus
14 Chapters
784 Verified Questions
784 Flashcards
Source URL: https://quizplus.com/study-set/1059
Page 2
Chapter 1: Interpersonal Communication: A First Look
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20948
Sample Questions
Q1) ______________________ is the ongoing, ever-changing process that occurs when you interact with another person forming a dyad.
Answer: Interpersonal communication
Q2) Watzlawick, Beavin, and Jackson categorize relationships as either _____________ or ____________.
A) Good, bad
B) Complementary, supplementary
C) Complementary, symmetrical
D) Low intensity, high intensity
E) None of the above
Answer: C
Q3) _______________ sense making means making sense of our own behavior once it has occurred.
Answer: Retrospective
Q4) Communication is not very complex; for this reason, one single cause may explain how you interpret or make sense of experience.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Impact of Self-Concept
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20949
Sample Questions
Q1) ______________ is the socially constructed roles and behaviors that the members of a given society believe appropriate for males and females.
Answer: Gender
Q2) Showing lack of regard for our own self-appraisals is known as rejecting them.
A)True
B)False
Answer: False
Q3) Promotion is taking steps to protect our image by reducing the negative aspects of ourselves visible to others.
A)True
B)False
Answer: False
Q4) People who hold this type of self-esteem tend to be critical of others, perform poorly in their presence, and feel threatened by superiors.
A) High self-esteem
B) Low self-esteem
C) No self-esteem
D) Performance esteem
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Perception
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20950
Sample Questions
Q1) Which group of people has the highest anxiety level about aging (young people, middle-aged people, or older people)?
Answer: Young
Q2) When we fail to discriminate among individuals, we may discriminate against individuals; this is often referred to as ___________________________.
Answer: Indiscrimination
Q3) We all perceive reality similarly.
A)True
B)False
Answer: False
Q4) Beliefs about _______________-appropriate behavior influence how we relate to one another.
A) Media
B) Gender
C) Group
D) Perceptual
Answer: B
Q5) To avoid treating interpretations as facts, what skill should we develop?
Answer: That of perception checking
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Listening
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20951
Sample Questions
Q1) _____________ do not listen to relay support; they want to solve the problem.
Q2) The average employee spends over _________ of an average workday listening.
A) 70%
B) 75%
C) 60%
Q3) When you ask for directions, you are listening to derive information; this is known as what kind of listening?
Q4) Active listening involves which of the following?
A) Paraphrasing
B) Asking questions
C) Providing feedback
D) A, B, and C
E) Only A and C
Q5) By focusing on one's emotions and the cues you use to draw conclusions, you can increase your attentiveness, but that may not lead you toward being a more effective listener.
A)True
B)False
Q6) How can effective listening improve a relationship? What tips are shared in the text?
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Communicating with Words
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20952
Sample Questions
Q1) While we use emotive language when we want to mask or conceal our real meaning, we use euphemisms to editorialize on our feelings.
A)True
B)False
Q2) Euphemisms are unique vocabularies used by particular groups.
A)True
B)False
Q3) This occurs when we think we understand one another, but instead, miss one another's meaning.
A) Interpretation
B) Emotive language
C) Polarizing language
D) Bypassing
Q4) These are letter combinations or spoken sounds that were arbitrarily selected at some point to stand for the things or referents about which we speak.
Q5) If you change how you talk, you can, ultimately, change the way you think.
A)True
B)False
Q6) Why can we not make words mean what we want them to mean?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Nonverbal Communication
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20953
Sample Questions
Q1) How are emblems and illustrators similar?
Q2) Human beings cannot not communicate because all behavior has message value.
A)True
B)False
Q3) ________________ have an advantage when it comes to picking up nonverbal cues because they are more comfortable in making contact, participating in social encounters, and observing others.
Q4) The ___________ is the main channel we use to decipher the feelings of others.
A) Voice
B) Face
C) Eyes
D) Tone of voice
Q5) When we convey liking, attraction, respect for authority, and anger nonverbally, we are utilizing the ambiguous nature of nonverbal communication.
A)True
B)False
Q6) Intimacy and distance correlate with ________________ type.
Q7) When terminating a flirtation, ___________ tend to be less polite than
Chapter 7: Conversations
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20954
Sample Questions
Q1) For both parties to be satisfied with a conversation, they must ___________________.
Q2) Every communicator shares responsibility for _______________, _______________, and ___________ conversations.
Q3) What do we need to do to facilitate interaction with people whose cultural background or gender differs from our own?
Q4) _________________ is spontaneous conversation; it facilitates our making contact with others.
A) Dialogue
B) Conversational turn taking
C) Conversation
D) Small talk
Q5) Interjecting irrelevant comments illustrates uncooperativeness and violates the manner maxim.
A)True
B)False
Q6) Explain three functions of a successful conversation.
Q7) Explain the analogy of "games and players" as it relates to having a conversation.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Emotions
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20955
Sample Questions
Q1) Explain the difference between emoticons and emoji icons.
Q2) We facilitate this by displaying emotional self-control and a willingness to delay gratification:
A) Goal setting
B) Goal realization
C) Resilience
D) Interpersonal intelligence
Q3) By becoming more aware of our emotional responses to situations, we also become more aware of what we _______________ that is important to us in relationships.
A) Do not share
B) Share
C) Understand
D) Accept
E) Dislike
Q4) People give us moods the same way we pass germs. We call this
Q5) This is an emotional process of limited duration that varies in both duration and intensity.
Q6) Please explain how television viewing or Internet has an impact on our emotions.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Trust and Deception
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20956
Sample Questions
Q1) When we have faith in another and judge them to have good character, we often have faith in all of the following except:
A) Motives of person
B) Integrity of the person
C) Consistency of person's behavior
D) Person's workplace
Q2) This percentage of students confesses to having lied to a parent about something important.
A) 90%
B) 70%
C) 80%
D) 35%
Q3) Women are more likely than men to confront a person whom they feel is being deceptive.
A)True
B)False
Q4) Trust consists of two basic components; what are they?
Q5) Explain how trust is akin in "interpersonal glue."
Q6) What percentage of online daters often embellish their profiles with "small" fibs?
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Power and Influence
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20957
Sample Questions
Q1) Those who hold this kind of power have the ability to influence us because of their training and accomplishments.
A) Persuasive
B) Expert
C) Coercive
D) Referent
Q2) An indication of where a culture rests on the power-distance scale is measured by a
Q3) More equitable out-of-home and in-home work lead to more _________________.
A) Relationship satisfaction
B) Relationship stability
C) Both A and B
D) Neither A nor B
Q4) For some, technology is interpersonally empowering, while it also decreases the amount of power other media exert.
A)True
B)False
Q5) As our desire to be like someone increases, so does that individual's _________________ _____________ in our eyes.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Conflict
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20958
Sample Questions
Q1) Interaction that is hostile and insulting is often referred to as _____________.
A) Argument
B) Aggression
C) Texting
D) Flaming
Q2) When each person imagines him- or herself as the other, the parties come to understand one another and discover ways to integrate their interests and concerns. This is known as __________.
Q3) Interpersonal conflict is not based on interaction.
A)True
B)False
Q4) Forces within us that oppose each other can build to create a conflict, or we may find ourselves experiencing tension as outside forces combine to create conflict.
A)True
B)False
Q5) A struggle between interdependent parties often occurs when parties find incompatibility of their __________.
Q6) Conflicts don't usually create problems; so what does create the problems?
Q7) How can one stop flaming from occurring?
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Relationship Dynamics
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20959
Sample Questions
Q1) As we move toward developing a friendship, which action might we engage in?
A) Making small disclosures
B) Increase small talk
C) We possess little personal knowledge of another person
D) We hesitate to reveal personal information
E) Respond in ways that demonstrate trustworthiness
Q2) Our basic needs include exclusion, control, and affection.
A)True
B)False
Q3) ___________ update their status on Facebook an average of 21 times each week, and _______ update their status an average of six times each week.
Q4) What percentage of heterosexual couples met online between 2007-2009?
A) 21%
B) 24%
C) 32%
D) 61%
Q5) Explain how stereotypes can both help-and hurt-a relationship.
Q6) Distinguish between acquaintanceships and friendships.
Q7) What kind of cultural connections exists between acquaintances?
Page 14
Q8) Name two functions of relationships and explain one in two or three sentences.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Intimacy and Distance in Relationships
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20960
Sample Questions
Q1) When communication lacks breadth and depth, it will typically advance beyond a casual relationship.
A)True
B)False
Q2) The social penetration model is useful for all of the following reasons except:
A) Provides two-dimensional depiction of relationships
B) Shows range of topics we discuss
C) The extent to which we reveal ourselves
D) Helps us to understand our weaker relationships
Q3) When another person reveals the same kind of information we do, we feel:
A) Safer
B) Willingness to move disclosure to another level
C) Willingness to share even more intimate information
D) All of the above
Q4) Opening the relational self is a process-not a single action.
A)True
B)False
Q5) The satisfactory development of a relationship depends on what?
Q6) As we disclose, our communicate becomes more _______________.
Q7) What two key strategies can avoid an ugly scene when people break up?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20961
Sample Questions
Q1) Family living is a complicated affair, and not all families develop their own patterns.
A)True
B)False
Q2) This symptom of groupthink causes group members to interpret silence as agreement.
A) Mind guards
B) Self-censorship
C) Illusion of unanimity
D) Inherent morality
Q3) How does increased sharing of tasks by males and females correlate with increased disclosure and relationship maintenance?
Q4) It is not necessary to consider one's beliefs and values when making health care decisions.
A)True
B)False
Q5) Explain the analogy of family members being connected by a piece of rope; why is that relevant to our study of interpersonal communication?
Page 16
Q6) How well groups work depends, in part, on these abilities.
To view all questions and flashcards with answers, click on the resource link above.