Interpersonal Communication Final Exam

Course Introduction

Interpersonal Communication explores the theories, principles, and practices that define how individuals interact and build relationships in various contexts, such as personal, professional, and cultural environments. The course examines communication processes including verbal and nonverbal messages, active listening, conflict resolution, perception, self-disclosure, and relational dynamics. Through a combination of theoretical study and practical application, students develop skills to enhance their effectiveness in one-on-one and group interactions, understand the influence of identity and diversity on communication, and employ strategies to navigate and resolve interpersonal challenges.

Recommended Textbook

Communication in Everyday Life 1st Edition by

Steve Duckm

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16 Chapters

533 Verified Questions

533 Flashcards

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Page 2

Chapter 1: An Overview of Communication

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Sample Questions

Q1) Symbols are always constant in meaning from one cultural context to the next.

A)True

B)False

Answer: False

Q2) Communication is presentational because it is:

A)Not always objective

B)Always objective

C)Not always effective

D)Always effective

Answer: A

Q3) Communication is interpreted at both the content and the relational level.

A)True

B)False

Answer: True

Q4) One advantage of social framing in communication is that:

A)Every part of the message must be explicitly stated

B)Not every part of the message must be explicitly stated

C)Every part of the message can be ignored

D)Not every part of the message can be ignored

Answer: B

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Chapter 2: Histories and Contexts of Communication

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Sample Questions

Q1) The term connotation refers to:

A)The use of language to identify something in a simple and straightforward way

B)Failing to understand the implications and background behind words

C)The use of language to identify something in a specific or literal way

D)Understanding the implications and background behind words

Answer: D

Q2) The element of act in Burke's pentad refers to:

A)Where it happened

B)Who was involved

C)What happened in time

D)Why something happened

Answer: C

Q3) Explain what your text's authors mean by 'conversational hypertext.'

Answer: Conversational hypertext refers to the way that coded messages are included in relationships. These coded messages allow people in the relationship to understand layers of meaning without having to explain them overtly.

Q4) Having more social frames for communication increases uncertainty.

A)True

B)False

Answer: False

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Chapter 3: Identities, Perceptions, and Communication

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Sample Questions

Q1) The study of proxemics in NVC would include:

A)Observing eye blinks in a conversation

B)Observing numbers of um's and you know's in a conversation

C)Observing how people claim space and territory

D)Observing how people gesture

Answer: C

Q2) Discuss the connection between relationships and use of personal space. Answer: We tend to allow people we know well or have an intimate relationship with to stand closer to us, but expect that strangers or people we know less well will stand farther away; followers tend to give more space to leaders; we might move closer to someone if we want to make the relationship more intimate, or even just begin a conversation; we tend to use objects to indicate when we need more personal space.

Q3) NVC does not have an effect on the flow (the starting and stopping) of communication.

A)True

B)False

Answer: False

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Chapter 4: Verbal Communication

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Sample Questions

Q1) Being distracted by unfamiliar or offensive words in a speaker's message is typical of:

A)Environmental listening distractions

B)Medium distractions

C)Factual diversion

D)Semantic diversion

Q2) Listening to and trying to get down every single point and fact a speaker shares is typical of:

A)Environmental listening distractions

B)Medium distractions

C)Factual diversion

D)Semantic diversion

Q3) Failing to listen attentively to a speaker because you believe you know more than the speaker does is typical of:

A)Content or representational listening

B)Selective listening

C)Egocentric listening

D)Experiential superiority

Q4) Give a definition of critical listening.

Q5) Define the difference between engaged and disengaged listening.

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Chapter 5: Nonverbal Communication

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Sample Questions

Q1) Identity is exclusively self-determined.

A)True

B)False

Q2) The norm of reciprocity affects self-disclosure in relationships because:

A)We expect to get more information from others than we reveal to them

B)We expect to get less information from others than we reveal to them

C)We expect not to reveal information to others

D)We expect to get the same level of information from others that we reveal to them

Q3) Self-disclosure is most likely to reveal information that is:

A)Private and confidential

B)Private and controversial

C)Public and controversial

D)Public and not sensitive

Q4) Explain the relationship between culture and identity formation.

Q5) Identity is variable, complex, and can change over time.

A)True

B)False

Q6) Explain the concept of identity as the 'symbolic self.'

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Chapter 6: Culture and Communication

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Sample Questions

Q1) Explain the role of physical appearance in Duck's Relationship Filtering Model.

Q2) Cultures often differ in the ways that they value different types of relationships.

A)True

B)False

Q3) If you begin preparing for new relationships after a breakup is over, defining what you do and don't want in the future, Duck suggests you are in this phase:

A)Dyadic

B)Social process

C)Grave-dressing

D)Resurrection

Q4) The nature, style, and content of talk changes as relationships change.

A)True

B)False

Q5) Talk (everyday communication) cannot increase the intimacy level of a relationship.

A)True

B)False

Q6) Discuss the difference between social and personal relationships.

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Page 8

Chapter 7: Listening

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Sample Questions

Q1) Why is the study of family communication important?

Q2) According to Koerner and Fitzpatrick's typology of families, family communication can be classified on what two dimensions?

A)control and nurturing

B)conversation and conformity

C)autonomy and connection

D)integration and separation

Q3) Rules that guide family communication and relationships are called:

A)rituals

B)prescriptions

C)norms

D)scritps

Q4) What is the defining characteristic of the traditional concept of family?

A)transgenerational caretaking

B)marriage

C)heterosexuality

D)blood ties

Q5) Aunts and uncles are considered part of the family of origin.

A)True

B)False

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Chapter 8: Personal Relationships

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Sample Questions

Q1) Irving Janis identified groupthink as a phenomenon that occurs in groups that are:

A)More concerned with making good decisions than with getting along

B)Equally concerned with making good decisions and getting along

C)More concerned with getting along than with making good decisions

D)More concerned with making good decisions than making money

Q2) Both Tuckman and Fisher recognize in their models of group development that:

A)Groups will generally not get into conflicts until they have had some time to meet and interact

B)Groups generally will not address conflict at all

C)Groups will begin with any conflicts they have

D)Groups will end when they run into a conflict

Q3) Explain the concept of group cohesiveness.

Q4) Both the ideas people hold and the relationships they form are important in understanding small groups.

A)True

B)False

Q5) Certain types of groups are less structured and formal than others.

A)True

B)False

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Chapter 9: Groups and Leaders

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Sample Questions

Q1) Explain the difference between norms and rules and give a personal example of each from your work history?

Q2) As a result of the "Protestant Work Ethic" the media typically portray the workplace quite positively.

A)True

B)False

Q3) Match the proper term to this definition: the process of importing your normal practices of everyday talk into the workplace.

A)Sedimentation

B)Structuration

C)High code adoption

D)Continuation of identity

Q4) The text lists four ways of formally introducing and reinforcing the organizational culture. Which of the following is NOT one of those ways?

A)Watching corporate videos

B)Going to retreats

C)Reading emails from complaining customers

D)Doing bonding exercises

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Chapter 10: Communication in the Workplace

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Sample Questions

Q1) Which of the following is considered a supportive function of everyday communication?

A)Perpetuation

B)Patient Stories

C)Provider Expertise

D)A & C

Q2) Which of the following types of health and illness issues are frequently addressed in news and health media?

A)In a negative manner

B)In a positive manner with few negative consequences

C)In positive manner with attention toward negative and sickening consequences

D)In a neutral manner that neither favors nor opposes the decision

Q3) Research has demonstrated that the media responsibly portrays positive body images and promotes healthy nutrition.

A)True

B)False

Q4) According to the chapter, there are 5 basic types of social support?

A)True

B)False

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Chapter 11: Technology and Media in Everyday Life

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33 Verified Questions

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Sample Questions

Q1) The cultural approach to conflict that views it as opportunity would likely assume:

A)Conflict is a destructive disturbance of the peace

B)Members should adapt to established social values

C)Confrontation is ineffective

D)Confrontation releases tensions

Q2) Context has to do with the number of words in a message.

A)True

B)False

Q3) Distinguish between low-context and high-context societies.

Q4) Individualism involves placing more emphasis on the needs of the group over the needs of the individual.

A)True

B)False

Q5) Doing one thing at a time in a linear fashion is typical of monochronic time.

A)True

B)False

Q6) Identify the differences between individualist and collectivist cultures.

Q7) Identify what is studied in the field of cross-cultural or intercultural communication.

Page 13

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Chapter 12: Interviewing

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Sample Questions

Q1) Fears about the impact of technology on communication are unique to today's generation.

A)True

B)False

Q2) Softening of schedules, one form of microcoordinating social interactions through cell phones, typically involves:

A)Adjusting previously-scheduled meeting times

B)Ignoring previously-scheduled meeting times

C)Progressively defining when and where to encounter someone through multiple calls

D)Changing plans once someone has already set out for the encounter

Q3) Both older and younger people use the Internet for self-expression to the same degree.

A)True

B)False

Q4) The use of relational technologies, such as cell phones, is universally consistent across cultural and co-cultural boundaries.

A)True

B)False

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Chapter 13: Preparing for a Presentation

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Sample Questions

Q1) Summarize the basic idea behind 'uses and gratifications' theory.

Q2) The concept of 'media literacy' implies:

A)We learn less about the media by talking about it

B)We learn less about ourselves by talking about the media

C)We learn more about ourselves by talking about the media

D)We learn more about the media by talking about it

Q3) The fact that media can allow you to withdraw from social interactions is not always negative because:

A)You can be physically together but still maintain some privacy

B)You can terminate the relationship by changing media messages

C)You can start another relationship by modeling from media messages

D)You can be forced to talk about the media messages

Q4) Identify why the early views of media as all-powerful, having an absolute/uniform influence on a mass audience, have been rejected by contemporary media scholars.

Q5) Discuss why your authors claim that personal relationships frequently guide exposure to media.

Q6) Explain the basic idea of the concept of 'selective exposure.'

Q7) Give an example of a cultural or generational difference in the use of media.

Page 15

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Chapter 14: Developing a Presentation

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Sample Questions

Q1) "Soccer is the greatest sport in the world," is an example of:

A)An attitude

B)A belief

C)A value

D)A conjecture

Q2) Compliance gaining research focuses on the person doing the persuading rather than the person being persuaded.

A)True

B)False

Q3) Your mother tells you that you are going to go to jail for a year if you don't clean up your room. According to the extended parallel processing model, this statement may not be effective because of which key element?

A)The perceived credibility of the speaker

B)The perceived threat of susceptibility

C)The perceived efficacy of the threat

D)The perceived power of the speaker

Q4) Describe the two primary relationship elements of audience analysis, and how they impact the speaker's production of a speech.

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Page 16

Chapter 15: Giving Informative and Persuasive Talks

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Sample Questions

Q1) Which of the following research ideas would be of interest to an interpersonal scholar?

A) A study of parasocial relationships

B) A study of television viewing patterns of families and the impact on their relationships.

C) A study of how adolescents use anti-drug messages on TV in dealing with peer pressure at school.

D) All of the above.

Q2) Social science researchers are typically positivists or post-positivists.

A)True

B)False

Q3) Why is communication so important?

A) It is the central to the conduct of society and is affected by society.

B) It is a historically neutral field of study.

C) It is one of the newest fields of study in academia.

D) All of the above

Q4) What sets Communication Research apart from Interpersonal Communication as research traditions?

Q5) Describe two relational influences on communication studies and their histories.

Q6) Describe the primary differences between social science and interpretivism.

Page 17

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Chapter 16: Delivering a Presentation

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Sample Questions

Q1) It is during the conclusion of an interview that it is critical that participants negotiate the relational connection between participants and establish the tone of the interview.

A)True

B)False

Q2) Adjusting the interview frames enable people to do which of the following?

A) define a scenario

B) determine meaning

C) understand the roles and expectations of the participants

D) All of the above

E) None of the above

Q3) Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

A) Funnel sequence

B) Inverted Funnel sequence

C) Tunnel sequence

D) Tangent sequence

Q4) _______________________ interviews are those which are greatly controlled by the interviewer.

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