International Human Resource Management Review Questions
Course Introduction
International Human Resource Management examines the strategies, policies, and practices used by organizations to manage their human resources in a global context. The course explores key topics such as cross-cultural management, global talent acquisition, expatriate selection and training, international labor laws, and the impact of globalization on HR functions. Students will analyze case studies and real-world scenarios to understand the challenges and opportunities of managing a diverse workforce across different countries and cultures, preparing them to effectively contribute to international organizations.
Recommended Textbook
Managing Human Resources 17th Edition by
Scott Snell
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16 Chapters
1993 Verified Questions
1993 Flashcards
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Page 2
Chapter 1: The Challenge of Human Resources Management
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Which of the following is false?
A)Majority of employees have no children under 18.
B)Family-friendly policies have no positive outcomes for firms.
C)Flextime options are on the rise for employees.
D)Family-friendly policies may include day care, part-time work, and job sharing.
Answer: B
Q2) Human capital is owned by an organization and is part of its core competencies.
A)True
B)False
Answer: False
Q3) Which of the following is NOT a competitive challenge within the Human Resources Management framework?
A)Changes in the marketplace
B)Globalization
C)Technology
D)Employee rights
Answer: D
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Page 3
Chapter 2: Strategy and Human Resources Planning
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88 Flashcards
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Sample Questions
Q1) Unionized organizations recognize seniority.
A)True
B)False
Answer: True
Q2) The Balanced Scorecard is a tool for mapping a firm's strategy in order to ensure strategic alignment.
A)True
B)False
Answer: True
Q3) When the knowledge,skills,and abilities of a firm's human resources are not equally available to its competitors,these resources are considered to be:
A)impossible to imitate.
B)devalued.
C)common.
D)rare.
Answer: D
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Page 4
Chapter 3: Equal Employment Opportunity and Human Resources Management
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126 Verified Questions
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Sample Questions
Q1) Explain the different forms of sexual harassment as recognized by the EEOC.
Answer: The EEOC recognizes both quid pro quo and hostile work environment forms of sexual harassment.Quid pro quo type of harassment involves a tangible or economic consequence,such as a demotion or loss of pay.If a supervisor promotes an employee only after the person agrees to an after-work date,the conduct is clearly illegal. Hostile work environment can occur when unwelcome sexual conduct "has the purpose or effect of unreasonably interfering with job performance or creating an intimidating,hostile,or offensive working environment." Dirty jokes,vulgar slang,nude pictures,swearing,and personal ridicule and insult create a hostile environment when an employee finds them offensive.E-mail,instant and text messages,and posts on social-networking sites have become convenient ways for employees to sexually harass their coworkers electronically.
Q2) A "national origin group" is defined as a group of people sharing a common:
A)language, culture, ancestry, and/or similar social characteristics.
B)birthplace other than the U.S.
C)occupation.
D)education.
Answer: A
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Chapter 4: Job Analysis and Job Design
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134 Verified Questions
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Sample Questions
Q1) The _____ has stringent rules requiring the payment of overtime to nonsupervisory employees who work more than forty hours a week.
A)Fair Labor Standards Act
B)Equal Pay Act
C)Rehabilitation Act
D)Taft-Hartley Act
Q2) Job specifications describe the duties,tasks,and responsibilities performed on the job and therefore play a key role in performance appraisal.
A)True
B)False
Q3) Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.
A)True
B)False
Q4) KSAOs refer to the knowledge,skills,abilities,and other attributes required of a person performing a job.
A)True
B)False
Q5) What are the pros and cons of telecommuting?
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Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) There is a correlation between the recruitment success of an organization and: A)formal and informal recruitment sources.
B)the accuracy and completeness of advertisements.
C)the affirmative action goals related to it.
D)unsolicited applications and resumes.
Q2) Dual career paths provide for progression in special areas with compensation that is comparable to that received by managers at different levels.
A)True
B)False
Q3) Trade schools can be a good source of applicants even for high level positions within organizations.
A)True
B)False
Q4) For what reason should a person seeking a mentor research the potential mentor's background?
A)To prevent negligent choosing of mentor
B)To find someone to introduce one to the mentor
C)To establish a relationship with the mentor
D)To learn about the mentor's weaknesses
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Chapter 6: Employee Selection
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145 Verified Questions
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Sample Questions
Q1) According to the "Big Five" factors,_____ means the degree to which someone is talkative,sociable,active,aggressive,and excitable.
A)extroversion
B)agreeableness
C)conscientiousness
D)neuroticism
Q2) The interview remains a mainstay of selection because of all of the following,EXCEPT:
A)it absolves the organization of legal liability.
B)it is practical.
C)it serves public relations purposes.
D)interviewers maintain confidence in their judgments.
Q3) Which of the following is an inappropriate interview question?
A)Have you ever worked under a different name?
B)If hired, can you prove your age?
C)What is your race?
D)What is your address?
Q4) Video interviews have the advantages of speed and cost effectiveness.
A)True
B)False
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Chapter 7: Training and Development
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) New college graduates often have a high desire for:
A)structured jobs.
B)close supervision.
C)advancement.
D)reassurance from supervisors.
Q2) When an employee is groomed to take over the supervisor's job by gaining experience in handling important functions of the job,it is known as:
A)grooming.
B)coaching.
C)understudy assignment.
D)role modeling.
Q3) The terms "training" and "development":
A)mean the same thing.
B)both refer to short term skill development efforts.
C)refer to a short term performance orientation vs. a longer term skill development, respectively.
D)refer to the skills developed in lower level vs. managerial employees, respectively.
Q4) Identify and discuss some of the desirable traits of a trainer.
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9
Chapter 8: Performance Management and the Employee
Appraisal Process
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137 Verified Questions
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Sample Questions
Q1) The two most common purposes of performance management programs are administrative and developmental.
A)True
B)False
Q2) A person's performance is a function of ability,environment,and motivation.
A)True
B)False
Q3) Employees who earn performance-based pay are more _____.
A)mobile
B)satisfied
C)educated
D)cynical
Q4) The three basic types of formats for providing feedback during a performance evaluation meeting are tell-and-sell,tell-and-listen,and problem-solving.
A)True
B)False
Q5) Reliability refers to the stability or consistency of a standard.
A)True
B)False
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Chapter 9: Managing Compensation
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149 Verified Questions
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Sample Questions
Q1) The compensation scorecard creates a comparative tool within the organization that can reinforce desired outcomes that are unique to the company's strategy.
A)True
B)False
Q2) A U.S.survey found that _____ of employees say they work in a place where discussions of pay are "formally prohibited and/or employees caught discussing wages could be punished."
A)19 percent
B)38 percent
C)57 percent
D)76 percent
Q3) The job evaluation system that seeks to measure a job's worth through its value to the organization is known as the:
A)point method.
B)job ranking system.
C)work valuation system.
D)Hay profile method.
Q4) Discuss some of the common goals of a strategic compensation policy.
Q5) What are some of the factors that can influence wage rates in a firm?
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Chapter 10: Pay-For-Performance: Incentive Rewards
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128 Verified Questions
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Sample Questions
Q1) Noncash incentive rewards are most effective as motivators when the award is:
A)a complete surprise to the recipient.
B)combined with a meaningful employee recognition program.
C)increased every year it is given.
D)tailored to individual employees.
Q2) Under a straight commission plan,sales people may be allowed a salary draw.
A)True
B)False
Q3) Most experts advocate abolition of stock options due to their failing popularity and media scandals.
A)True
B)False
Q4) The use of _____ is a popular and prevalent method used in different industries for motivating and compensating hourly,salaried,and executive personnel.
A)bonuses
B)stock options
C)benefits
D)perquisites
Q5) What are the pros and cons of high executive pay?
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Chapter 11: Employee Benefits
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Compensation specialists often see flexible benefits plans as ideal.
A)True
B)False
Q2) Annual interest earned on cash-balance pension plans are often tied to a:
A)20-year Treasury rate.
B)10-year Treasury rate.
C)15-year Treasury rate.
D)30-year Treasury rate.
Q3) A 401(k)plan transfers responsibility for investment choices to the employee.
A)True
B)False
Q4) To qualify for old-age benefits,a person must reach retirement age and have earned:
A)20 credits.
B)40 credits.
C)60 credits.
D)80 credits.
Q5) Why have 401(k)plans become so popular?
Q6) Describe the requirements and provisions of the Family and Medical Leave Act.
Page 13
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Chapter 12: Promoting Safety and Health
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129 Verified Questions
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Sample Questions
Q1) Crisis management teams should also concern themselves with the aftermath of violence,such as the guilt and fear employees may have.
A)True
B)False
Q2) The best method to capitalize on the benefits of video display terminals while safeguarding employee health is:
A)placing the computer monitor to the side of the desk.
B)placing the computer screen 4 to 9 inches below eye level.
C)placing the computer screen 12 inches above eye level.
D)adjusting the brightness and contrast controls on the screen to be as high as possible.
Q3) Criticisms of Occupational Safety and Health Administration's (OSHA's)enforcement of rules include all of the following EXCEPT:
A)OSHA standards are outdated.
B)OSHA both sets and enforces its own standards.
C)OSHA enforces unevenly from on political administration to the next.
D)OSHA is overly zealous.
Q4) Compare and contrast the two general types of stress.Include an example of each.
Q5) Discuss the four major factors that impact employee stress.
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Chapter 13: Employee Rights and Discipline
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137 Verified Questions
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Sample Questions
Q1) Step-review systems involving nonunion employees are very similar to grievance procedures used in union contracts.
A)True
B)False
Q2) What are some of the pros and cons of open-door policies?
Q3) Explicit contracts are not enforceable in court if either the employee or employer violates any provisions of the agreement.
A)True
B)False
Q4) One way to help avoid implied contract lawsuits is to have written proof that employees have read the employment-at-will disclaimers.
A)True
B)False
Q5) The most significant cause of inadequate documentation is that managers often do not know what constitutes good documentation.
A)True
B)False
Q6) Why are whistle-blowing cases troublesome for all concerned?
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Chapter 14: The Dynamics of Labor Relations
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Sample Questions
Q1) In the field of labor relations,unfair labor practices (ULPs)involve violations of safety practices.
A)True
B)False
Q2) Unionization restricts the freedom of management to formulate HR policy unilaterally.
A)True
B)False
Q3) Unions such as the International Association of Iron Workers,the United Brotherhood of Carpenters,and the United Association of Plumbers are classified as _____ unions. A)apprentice
B)mixed
C)industrial
D)craft
Q4) Unionization may restrict the freedom of management in many areas. A)True
B)False
Q5) Explain some of the issues that should be addressed by the employer's bargaining strategy.
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Chapter 15: International Human Resources Management
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118 Verified Questions
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Sample Questions
Q1) The first step in selecting individuals for an international assignment is:
A)self-selection.
B)to assess core skills.
C)to assess augmented skills.
D)to create a candidate pool.
Q2) The most active international union organization is the:
A)European Labour Organization.
B)International Labour Organization.
C)European Trade Union Confederation.
D)International Trade Union Confederation.
Q3) In some countries,night shifts are taboo.
A)True
B)False
Q4) According to cross-cultural studies,_____ is more likely to encourage competition among employees.
A)Japan
B)the United States
C)Taiwan
D)China
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Chapter 16: Creating High-Performance Work Systems
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Sample Questions
Q1) To create a more flexible pool of employees,managers should:
A)rely on job-based pay structures.
B)rely on skill-based pay structures.
C)implement a gain sharing incentive system.
D)implement an employee stock ownership plan.
Q2) To achieve vertical fit,organizations must first analyze all of the following EXCEPT:
A)competitive challenges.
B)organizational values.
C)other HR components.
D)employee concerns.
Q3) With _____ layers of management and a focus on team-based organization,the role of managers and supervisors is substantially _____ in an environment of high-performance work systems.
A)fewer; different
B)greater; different
C)fewer; similar
D)greater; similar
Q4) Describe how high-performance work systems (HPWSs)can create competitive advantage for an organization.
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