Course Introduction
International Business Exam Preparation Guide
International Business explores the complexities of conducting commerce across national borders, examining the economic, political, cultural, and legal environments that influence global trade and investment. This course equips students with the knowledge and skills necessary to understand international markets, strategies for global entry, cross-cultural management, international marketing, and the impact of globalization on business operations. Through case studies and practical examples, students learn how multinational corporations navigate risks, manage diverse teams, and adapt to rapidly changing international landscapes.
Recommended Textbook
International Management Culture Strategy and Behavior 8th Edition by Fred Luthans
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14 Chapters
1055 Verified Questions
1055 Flashcards
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Page 2
Chapter 1: Globalization and International Linkages
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) In 2009, global merchandise exports and global commercial services exports:
A)Declined for the first time since 1983
B)Nearly doubled
C)Remained fairly consistent
D)Decreased by almost 50 percent
Answer: A
Q2) Despite setbacks, _____ remains a formidable international competitor and is well poised in all three major economic regions: the Pacific Rim, North America and Europe.
A)Japan
B)Chile
C)China
D)Argentina
Answer: A
Q3) Chaebols are very large, family held Korean conglomerates that have considerable political and economic power.
A)True
B)False
Answer: True
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Chapter 2: The Political, Legal, and Technological Environment
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) It was reported that since the passage of the Foreign Corrupt Practices Act (FCPA):
A)MNCs could not function within the set guidelines
B)Internal politics problems for U.S.Allies increased
C)There was a thirty percent loss of sales to foreign competitors
D)U.S.exports to "bribe prone" countries actually increased
Answer: D
Q2) The most obvious dimension of the technological environment facing international managers today is:
A)Telecommunications
B)Transportation
C)Agricultural mechanization
D)Improved service technologies
Answer: A
Q3) Embedded learning technology will allow thinking to occur in machines.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Ethics and Social Responsibility
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) According to the text, which country has experienced widespread human trafficking in recent years?
A)South Africa
B)India
C)Russia
D)China
Answer: C
Q2) 'Freedom of association and the effective recognition of the right to collective bargaining' is a principle of the Global Compact which applies to:
A)Human rights
B)Anticorruption
C)Environment
D)Labor
Answer: B
Q3) Trust in business is currently at one of the highest levels in history in the United States and Europe.
A)True
B)False
Answer: False
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Page 5
Chapter 4: The Meanings and Dimensions of Culture
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) All the following are true regarding business customs in South Africa except:
A)Most South Africans prefer face-to-face interactions
B)First meetings are less about business and more about establishing a relationship
C)Appointments should be made as far in advance as possible
D)Female representatives may encounter condescending behavior or "tests" that would not be extended to male counterparts
Q2) According to Hofstede, countries with a high _____ index, place great importance on earnings, recognition, advancement and challenge.
A)Power distance
B)Masculinity
C)Uncertainty avoidance
D)Individualism
Q3) According to Dutch researcher Geert Hofstede, there are four dimensions of culture.These are:
A)Power distance, uncertainty avoidance, individualism and masculinity
B)Tolerance, group orientation, aggressiveness and forwardness
C)Group orientation, uncertainty avoidance, aggressiveness and masculinity
D)Tolerance, power distance, individualism and aggressiveness
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6
Chapter 5: Managing Across Cultures
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Sample Questions
Q1) If a U.S.manager interacts with a Chinese manager in the same way that he or she interacts with a Canadian manager, the U.S.manager is demonstrating a behavioral attribute referred to as singular-orientation.
A)True
B)False
Q2) Malaysia has what is called a _____.
A)Moderate-context culture
B)Low-context culture
C)Variable-context culture
D)High-context culture
Q3) Most French organizations tend to be:
A)Highly centralized and have rigid structures
B)Highly decentralized and have lose structures
C)Highly centralized and have lose structures
D)Highly decentralized and have rigid structures
Q4) Many U.S.and European multinationals find that doing business in the PRC can be a long, grueling process that often results in failure.
A)True
B)False
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Chapter 6: Organizational Cultures and Diversity
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Sample Questions
Q1) What are the four types of organizational culture identified by Fons Trompenaars? Provide a brief description of each of these cultures.
Q2) Organizational culture is a pattern of shared basic assumptions that are developed by a group as it learns to cope with problems of external adaptation and internal integration; and it is taught to new members as the correct way to perceive, think and feel in relation to these problems.
A)True
B)False
Q3) Observed behavioral regularities are typified by the following except:
A)Common language
B)Terminology
C)Customer relations
D)Rituals
Q4) 'Dirigiste' is used to describe the _____ dimension.
A)Economics
B)Philosophical
C)Cultural
D)Structural
Q5) What is organizational culture and what are some of its major characteristics?
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Chapter 7: Cross-Cultural Communication and Negotiation
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Sample Questions
Q1) Timing and pauses within verbal behavior are one of the many common forms of nonverbal communication.
A)True
B)False
Q2) This communication style is most common in Asia where people tend to say few words and allow understatements, pauses and silence to convey meaning.
A)Succinct
B)Exacting
C)Coarse
D)Elaborate
Q3) In terms of communication styles, which of the following countries has a low-context society?
A)The United States
B)Japan
C)Italy
D)Arab countries
Q4) In high-context societies, the succinct style of communication is very common.
A)True
B)False
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Chapter 8: Strategy Formulation and Implementation
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Sample Questions
Q1) Strategic management is required to keep track of increasingly diversified operations in a continuously changing international environment.
A)True
B)False
Q2) The strategic planning process that helps a firm evaluate its current managerial, technical, material and financial strengths and weaknesses is:
A)Environmental scanning
B)Operational analysis
C)Internal resource analysis
D)Tactical analysis
Q3) The process of providing goods and services in accord with a plan of action is:
A)Strategy implementation
B)Strategy formulation
C)Strategy control
D)Strategy contingency
Q4) In selecting a geographic location to operate, Japanese firms favor heavily unionized areas.
A)True
B)False
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Chapter 9: Entry Strategies and Organizational Structures
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Sample Questions
Q1) _____ is the use of defined structures and systems in decision-making, communicating and controlling.
A)Formalization
B)Specialization
C)Concentration
D)Interpretation
Q2) A franchise is an agreement that allows one party to use an industrial property right in exchange for payment to the other party.
A)True
B)False
Q3) At the center of the _____ are nodes, which are units charged with coordinating product, functional and geographic information.
A)Cross-cultural matrix structure
B)Worldwide divisional structure
C)Transnational network structure
D)Global product division structure
Q4) "Companies still in the developmental stages of international business involvement are most likely to adopt the international division structure".Why?
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11
Chapter 10: Managing Political Risk, Government Relations, and Alliances
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Sample Questions
Q1) In a _____ investment, the goods or services produced are not similar to those produced at home.
A)Horizontal
B)Vertical
C)Network
D)Conglomerate
Q2) The following is not an external factor used by MNCs for evaluating political risks:
A)Alliances with major and regional powers
B)Anti-establishment movements
C)Internal groupings
D)Sources of key raw materials
Q3) When host governments do not require alliances as a condition for entry many MNCs:
A)Are advised not to voluntarily pursue alliances as they tend to be problematic
B)Are usually indifferent about establishing alliances
C)Find that having an alliance is advantageous to their entry and expansion
D)Are likely to consider alliances, except in emerging markets and highly regulated industries
Q4) What is expropriation risk?
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Chapter 11: Management Decision and Control
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Sample Questions
Q1) A legal system called codetermination requires workers and their managers to participate in the discussion of major decisions.
A)True
B)False
Q2) Although a number of approaches to decision-making are used around the world, the overall trend currently is toward:
A)Decentralization
B)Team-based decision-making
C)Centralization
D)Decision-making by consensus
Q3) The process of evaluating results in relation to plans or objectives and deciding what action, if any, to take is referred to as:
A)Directing
B)Decision-making
C)Supervising
D)Controlling
Q4) An assessment center is an evaluation tool that is used to evaluate employees.
A)True
B)False
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Chapter 12: Motivation Across Cultures
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Sample Questions
Q1) Expectancy theory postulates all of the following except:
A)Effort will lead to performance
B)Performance will lead to specific outcomes
C)The outcomes will be of value to the individual
D)The employees are controlled by the external environment
Q2) Self-actualization needs involve the need for power and status.
A)True
B)False
Q3) Maslow postulated that everyone has five basic needs, which constitute a need hierarchy.In ascending order, beginning with the most basic, they are physiological, safety, social, esteem and self-actualization needs.
A)True
B)False
Q4) The theory that focuses on how individuals go about setting goals and responding to them and the overall impact of this process on motivation is:
A)Equity theory
B)Motivation theory
C)Expectancy theory
D)Goal-setting theory
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Chapter 13: Leadership Across Cultures
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Sample Questions
Q1) Discuss the four other types of leaders discovered by Bass.
Q2) This individual monitors follower performance and takes corrective action when deviations from standards occur.
A)Contingent reward leader
B)Active management-by-exception leader
C)Passive management-by-exception leader
D)Laissez-faire leader
Q3) These leaders are visionary agents with a sense of mission, who are capable of motivating their followers to accept new goals and new ways of doing things.
A)Transactional
B)Negotiable
C)Transformational
D)Formational
Q4) Recent findings from a leadership study in India showed that participative leadership might be more common and more effective in developing countries than has been reported previously.
A)True
B)False
Q5) Discuss Theory X, Theory Y and Theory Z.
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Chapter 14: Human Resource Selection and Development
Across Cultures
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75 Verified Questions
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Sample Questions
Q1) Which of the following terms refer to the quality of being effective and producing the desired results?
A)Capacity
B)Validity
C)Reliability
D)Stability
Q2) An approach to developing an expatriate compensation package that is based on ensuring the expat is "made whole" and does not lose money by taking the assignment is referred to as the balance-sheet approach.
A)True
B)False
Q3) Base salary is the amount of money that an expatriate normally receives in the home country plus a cost-of-living adjustment.
A)True
B)False
Q4) For most overseas managers, repatriation occurs within five years of the time they leave.
A)True
B)False
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