Intercultural Communication Pre-Test Questions
Course Introduction
Intercultural Communication explores the complex process of exchanging information, ideas, and meaning across diverse cultures. The course examines how cultural backgrounds influence communication styles, values, perception, nonverbal cues, and conflict resolution. Students will analyze theories of intercultural communication, develop awareness of cultural identity and bias, and practice skills to communicate more effectively in global and multicultural environments. Through case studies, group discussions, and experiential activities, students will learn to navigate cultural differences with sensitivity, adapt their communication strategies, and build stronger intercultural relationships both in personal and professional contexts.
Recommended Textbook
Human Communication in Society 3rd Edition by Jess K. Alberts
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14 Chapters
555 Verified Questions
555 Flashcards
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Chapter 1: Introduction to Human Communication
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) The manner in which you discipline your child may be different in the grocery store versus at your home because of this component of human communication.
A) setting
B) participants
C) message creation
D) noise
Answer: A
Q2) The component of communication that enables a sender of a message to know that the message was received is called
A) the message channel.
B) noise.
C) feedback.
D) setting.
Answer: C
Q3) Having good communication skills is a question of having common sense.
A)True
B)False
Answer: False
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Chapter 2: Perspectives on Human Communication
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) The _____ approach views reality as subjective and material.
A) social science
B) interpretive
C) critical
D) postmodern
Answer: C
Q2) Critical scholars generally use quantitative methods.
A)True
B)False
Answer: False
Q3) Social scientists never use qualitative methods.
A)True
B)False
Answer: False
Q4) Interpretive studies have found that defensive communication can lead to unproductive cycles of conflict.
A)True
B)False
Answer: True
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Chapter 3: Communicating Identities
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) As part of your self-concept, _____ describes how you evaluate yourself overall. Answer: self-esteem
Q2) Describe the factors that can create a mismatch between how you see yourself and how others do.
Answer: Answers will vary but will address feedback from others, outdated self-image, and recognition from others.
Q3) Based on her _____, she did not anticipate that interaction.
A) mutable identity
B) role expectation
C) enacted identity
D) performance expectation
Answer: B
Q4) Where you live, the income you earn, and your educational achievements are a part of your _____ identity.
A) religious
B) social class
C) sexual
D) national Answer: B
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Chapter 4: Communicating, Perceiving, and Understanding
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) These mental maps are called
A) cognitive representations.
B) planning.
C) interpersonal scripts.
D) categorizations.
Q2) The tendency to view one's own group as the standard against which all others are judged is described as _____.
Q3) Which of the following is NOT a part of the perception process?
A) organization
B) selection
C) interpretation
D) definition
Q4) When people categorize others, they typically also assign a _____ to them.
Q5) Recognizing what you select from your environment and what it represents is a part of the organization function of the perception process.
A)True
B)False
Q6) Identify and give an example of three ways that you can improve your perception skills.
Page 6
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Chapter 5: Verbal Communication
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Geographical differences in dialect generally are more pronounced among those with less education compared to those with more education.
A)True
B)False
Q2) Speech acts are only direct in nature.
A)True
B)False
Q3) If you invite some friends to dinner, _____ function of language is being used.
A) instrumental
B) personal C) heuristic
D) interactional
Q4) Phonology is the study of meaning.
A)True
B)False
Q5) Members of the more powerful groups get to label the members of less powerful groups.
A)True
B)False
Q6) Define four of the seven functions of language and provide examples of each.
Page 7
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Chapter 6: Nonverbal Communication
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) All of the following facial expressions are thought to be the same across cultures EXCEPT
A) happiness.
B) calmness.
C) anger.
D) fear.
E) sadness.
Q2) Paralinguistics includes the examination of various vocal qualities, which includes all of the following EXCEPT A) speed.
B) pitch.
C) rhythm.
D) fillers such as "uh."
Q3) In cross-sex interactions, women are more likely to initiate touch than men. A)True
B)False
Q4) Speed, pitch, and articulation are all examples of the type of paralinguistics known as vocal qualities.
A)True
B)False
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Chapter 7: Listening and Responding
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) A research study found that people with _____-pitched voices were perceived to be more outgoing and open, but less conscientious and emotionally stable.
Q2) Improving your listening skills includes which of the following?
A) spending more time listening
B) identifying poor habits
C) knowing your agenda in communication interactions
D) all of the above
Q3) Time-oriented listening styles prefer lengthy speeches.
A)True
B)False
Q4) All of the following are results of good listening EXCEPT
A) improved health.
B) strong professional relationships.
C) more satisfying personal relationships.
D) more enjoyment of your life.
Q5) Which listening barrier may impede their conversation?
A) preoccupation
B) defensive listening
C) conflicting objectives
D) emotional listening
Page 9
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Chapter 8: Communicating Across Cultures
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) _____ is a feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment.
A) Bell curve
B) Border dwelling
C) Culture shock
D) Reverse culture shock
Q2) She is a _____ type of border dweller.
A) voluntary short-term
B) voluntary long-term
C) involuntary short-term
D) involuntary long-term
Q3) Members of cocultural groups can either assimilate or accommodate; they cannot remain separate.
A)True
B)False
Q4) Kai is a border dweller through _____.
A) travel
B) socialization
C) relationships
D) assimilation
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Chapter 9: Communicating in Close Relationships
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) They are utilizing the _____ maintenance strategy.
Q2) The _____ stage of Knapp's stages of romantic relational development involves ending the relationship.
Q3) The change/predictability dialectical tension is most commonly experienced in which relational stage?
A) initiation
B) development
C) maintenance
D) termination
E) all of the above
Q4) Which of Knapp's stages of romantic relational development are they experiencing?
A) experimenting
B) intensifying
C) integrating
D) bonding
Q5) Friends and romantic partners use many of the same communication behaviors to maintain their relationships.
A)True
B)False
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Chapter 10: Small Group Communication
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In the _____ phase of decision-making, the group has worked through primary and secondary tensions, and expresses a cooperative attitude.
Q2) Vijay is exemplifying _____ leadership theory.
A) transformational
B) servant
C) functional
D) all of the above
Q3) Once the group agrees that a comprehensive strategic plan should be submitted by the end of the month, James comments, "I'm pretty busy, but I ran a marathon last week, so if I can run 26.2 miles in 4 hours, mind you), what's another few hours to my plate for the next few weeks? Mind over matter, people!" Which individual role is James practicing?
A) aggressor
B) recognition seeker
C) joker
D) help seeker
Q4) Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.
Q5) _____ communication is communication that is purpose-driven.
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Chapter 11: Communicating in Organizations
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Sample Questions
Q1) If you are being bullied at school or work, what are three strategies which you can employ to help you deal with it? Which strategies are the most ethical based on the ethical guidelines?
Q2) Direction-based metaphors of organizational communication presume that an organization is non-hierarchical.
A)True
B)False
Q3) The maintenance function of organizations preserves the stability of existing systems.
A)True
B)False
Q4) The gap in information and understanding between supervisors and subordinates on specific issues is called the _____.
Q5) In terms of organizational functions, _____ refers to communication that coordinates individuals' activity toward accomplishing tasks.
Q6) Her opportunity to learn about his culture and to trade ideas in the professional sphere is an example of _____.
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Page 13
Chapter 12: Rhetorical Communication
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) An ethical rhetorician will be willing to speak out in public if another rhetor communicates in a way to dehumanize or demeans others.
A)True
B)False
Q2) Provide examples from the recent news that illustrate these functions.
Q3) The first task of a public speaker is to identify
A) who the audience is.
B) what his/her general purpose is.
C) what his/her topic is.
D) what his/her argument is.
Q4) The ability to use emotions to affect an audience's decision making is called _____.
Q5) The form of rhetoric that is used in courts and addresses events that happened in the past is called _____ rhetoric.
A) forensic
B) legal
C) judicial
D) deliberative
Q6) The artistic proof that refers to reasoning or rationality is _____.
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Chapter 13: Mass Media and Communication
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) Content analyses of media tend to analyze fewer texts but offer richer analyses.
A)True
B)False
Q2) His use is based upon
A) information.
B) personal identity.
C) integration and social interaction.
D) entertainment.
Q3) Cultivation theory suggests that heavy TV viewers will have a more accurate understanding of the world's events.
A)True
B)False
Q4) _____ is a quantitative research method to examine the number of occurrences of particular phenomena such as instances of teenage sexuality in media.
A) Polling
B) Content analysis
C) Survey
D) Ethnography
Q5) _____ is the message of a television show, advertisement, or movie.
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Chapter 14: Communication and New Technologies
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) FtF and telephone communication is synchronous.
A)True
B)False
Q2) Women are more likely to use social networking sites and play online video games than men.
A)True
B)False
Q3) Using CMC, you can increase your _____ because you are able to increase the number of potential partners using CMC when compared to FtF.
A) field of availables
B) range of acquaintances
C) array of friends
D) choice of partners
Q4) What are the advantages and disadvantages of each approach?
Q5) Which of the following is NOT a level of technocapital?
A) mental access
B) material access
C) skills access
D) usage access
E) personal access
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