Information Technology Project Management
Review Questions
Course Introduction
Information Technology Project Management introduces students to the principles, methodologies, and tools essential for effectively managing IT projects. The course covers the entire project life cycle, from initiation and planning through execution, monitoring, controlling, and closing. Topics include project integration, scope, time, cost, quality, human resource, communication, risk, procurement, and stakeholder management in the context of IT environments. Emphasis is placed on practical applications, including project scheduling with Gantt charts, resource allocation, teamwork, and the use of project management software. Students gain hands-on experience through case studies and simulated projects, preparing them to address real-world IT project challenges and deliver solutions on time and within budget.
Recommended Textbook
Information Technology Project Management 9th Edition by Kathy Schwalbe
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Chapter 1: Introduction to Project Management
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Sample Questions
Q1) Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas?
A) Project cost management
B) Project stakeholder management
C) Project integration management
D) Project communications management
Answer: C
Q2) High-end tools are generally licensed on a(n) _____ basis.
Answer: per-user
Q3) Which type of tool is usually recommended for small projects and single users?
A) Low-end
B) Midrange
C) High-end
D) Upper range
Answer: A
Q4) Project managers work with the project sponsors to define success for particular projects.
A)True
B)False
Answer: True
Page 3
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Chapter 2: The Project Management Information
Technology
Context
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Q1) A(n) _____ refers to a product or service, such as a report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.
Answer: deliverable
Q2) Which perspective of an organization focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management?
A) Structural frame
B) Human resources frame
C) Political frame
D) Symbolic frame
Answer: A
Q3) According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means.
A)True
B)False
Answer: True
Q4) _____ is an organization's acquisition of goods and services from an outside source.
Answer: Outsourcing
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Chapter 3: The Project Management Process Groups
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Sample Questions
Q1) The ideal outcome of the _____ process group is to complete a project successfully by delivering the agreed-upon project scope within time, cost, and quality constraints.
Answer: monitoring and controlling
Q2) The project stakeholder management knowledge area maps to which process group by identifying stakeholders?
A) initiating
B) planning
C) executing
D) monitoring and controlling
Answer: A
Q3) The project cost management knowledge area maps to which process group through the activities of estimating costs and budget determination?
A) initiating B) planning
C) executing
D) monitoring and controlling
Answer: B
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Chapter 4: Project Integration Management
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Sample Questions
Q1) A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.
Q2) A SWOT analysis, being a linear process, cannot be performed using the nonlinear mind mapping technique.
A)True
B)False
Q3) What are new requirements imposed by management, government, or some external influence referred to as?
A) Opportunities
B) Charters
C) Problems
D) Directives
Q4) What is a project charter? Discuss the inputs that can aid the development of a project charter.
Q5) _____ is the result of subtracting the project costs from the benefits and then dividing by the costs.
Q6) _____ project work includes collecting, measuring, and disseminating performance information.
Q7) What is a weighted scoring model? How is it created?
Page 6
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Chapter 5: Project Scope Management
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Sample Questions
Q1) The main outputs of _____are the project scope statement and updates to project documents.
Q2) What process involves formal acceptance of the completed project scope by the stakeholders?
A) Scope validation
B) Scope planning
C) Scope control
D) Scope baseline
Q3) Some organizations prescribe the form and content for WBSs for particular projects. These are known as _____.
Q4) A(n) _____ is a table that lists requirements, their various attributes, and the status of the requirements to ensure that all are addressed.
Q5) A work package is a task at the _____ level of the WBS.
Q6) Creating the WBS is a subprocess associated with which process in project scope management?
A) planning
B) monitoring and controlling
C) closing
D) executing
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Chapter 6: Project Schedule Management
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Sample Questions
Q1) _____ occurs when a resource works on more than one task at a time.
Q2) Where would a draft schedule for a project most likely be found?
A) project buffer
B) project charter
C) resource breakdown structure
D) project's dummy activities list
Q3) Which statement best describes the difference between an activity list and an activity attribute?
A) As opposed to an activity attribute, an activity list provides resource requirements and constraints related to activities.
B) An activity list provides a more concrete list of milestones for a project than an activity attribute.
C) An activity attribute is a tabulation of activities to be included on a project schedule whereas an activity list is not.
D) An activity attribute provides more schedule-related information about each activity than an activity list.
Q4) A(n) _____ for a project is the series of activities that determine the earliest time by which the project can be completed.
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8
Chapter 7: Project Cost Management
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Q1) Which statement is true of analogous estimates?
A) Their main disadvantage is that they cost more than other techniques.
B) They are the only technique which do not require expert judgement.
C) They are most reliable when previous projects are similar in fact with current projects.
D) They use project characteristics in a mathematical model to estimate project costs.
Q2) Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control.
A)True
B)False
Q3) Which process results in a cost baseline as a main output?
A) cost controlling
B) cost estimating
C) cost budgeting
D) cost planning
Q4) Estimates should become more accurate as time progresses.
A)True
B)False
Q5) The _____ index is the ratio of earned value to planned value.
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Chapter 8: Project Quality Management
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Sample Questions
Q1) Which term is used for a standard of measurement in quality management?
A) milestone
B) metric
C) merge
D) matrix
Q2) Which term is used for the ability of a product to be used as it was intended?
A) conformance to requirements
B) fitness for use
C) critical chain scheduling
D) free slack
Q3) List and briefly describe the three project quality management processes.
Q4) Describe the relationship between Six Sigma and statistics. What statistical concepts are involved in the Six Sigma philosophy?
Q5) Which addresses how well a product or service performs the customer's intended use?
A) reliability
B) performance
C) maintainability
D) functionality
Q6) In the DMAIC process, the letter "C" stands for _____.
Page 10
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Chapter 9: Project Resource Management
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Sample Questions
Q1) According to Thamhain and Wilemon, what is the legitimate hierarchical right to issue orders?
A) authority
B) achievement
C) expertise
D) self-actualization
Q2) _____ is a relation of harmony, conformity, accord, or affinity and is important for communication.
Q3) _____ is the ability to influence behavior to get people to do things they would not otherwise do.
Q4) A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS.
A)True
B)False
Q5) Which type of power is based on an individual's personal charisma?
A) legitimate
B) coercive
C) reward
D) referent
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Chapter 10: Project Communications Management
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Q1) An important technique for _____ is the status review meeting.
Q2) Geographic location and cultural background have no impact on communications.
A)True
B)False
Q3) _____ communications involves ensuring that stakeholder communication needs are met.
Q4) According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking.
A) phone call
B) e-mail
C) meeting
D) website
Q5) Communication becomes simpler when you increase the number of team members.
A)True
B)False
Q6) The communications management plan varies with the needs of the project.
A)True
B)False
Q8) What are the guidelines for conducting effective meetings? Page 12
Q7) All meetings must have a(n) _____ and intended outcome.
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Chapter 11: Project Risk Management
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Q1) The main output of qualitative risk analysis is updating the risk register.
A)True
B)False
Q2) Identifying risks is a subprocess of the _____ process of project risk management.
A) planning
B) executing
C) monitoring and controlling
D) closing
Q3) Explain decision trees and expected monetary value.
Q4) Which action involves eliminating a specific threat, usually by eliminating its causes?
A) risk avoidance
B) risk acceptance
C) risk transference
D) risk mitigation
Q5) _____ is the amount of satisfaction or pleasure received from a potential payoff.
Q6) The term _____ is used to describe risks that the project team has identified and analyzed.
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) In project procurement management, which process involves completion and settlement of each contract, including resolution of any open items?
A) planning procurement management
B) controlling procurements
C) negotiating procurements
D) conducting procurements
Q2) In project procurement management, which is an output of the planning process?
A) change requests
B) selected sellers
C) resource calendars
D) make-or-buy decisions
Q3) How are RFPs different from RFQs? What are some of the requirements of writing an RFP?
Q4) A single contract can include all three categories of contracts.
A)True
B)False
Q5) Indirect costs are those costs can be traced back to a project in a cost-effective way.
A)True
B)False
Page 15
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Chapter 13: Project Stakeholder Management
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Q1) The _____ is a formal or informal document that helps project teams to effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.
Q2) The main output of the identifying stakeholders process is the project charter.
A)True
B)False
Q3) A(n) _____ stakeholder is aware of the project and supportive of change.
Q4) Sensitive information can be included in the stakeholder register as very few people in the organization have access to it.
A)True
B)False
Q5) A(n) _____ is a tool used to document, monitor, and track problems that need resolution.
A) requirements traceability matrix
B) Gantt chart
C) power/interest grid
D) issue log
Q6) The stakeholder management plan is always a formal document.
A)True
B)False
Page 16
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