Information Technology Project Management
Exam Solutions
Course Introduction
Information Technology Project Management focuses on the methodologies, tools, and techniques necessary to effectively plan, execute, and monitor projects within the IT sector. The course covers project life cycles, stakeholder communication, scope management, resource allocation, risk assessment, budgeting, and evaluation. Emphasis is placed on current industry standards such as Agile and Waterfall, as well as the use of project management software and collaborative platforms. Students learn to navigate challenges unique to IT environments, including dynamic requirements, technological innovation, and cross-functional team coordination, equipping them to lead successful IT projects from inception to completion.
Recommended Textbook
Information Technology Project Management Revised 7th Edition by Kathy Schwalbe
Available Study Resources on Quizplus
13 Chapters
1057 Verified Questions
1057 Flashcards
Source URL: https://quizplus.com/study-set/1077 Page 2
Chapter 1: Introduction to Project Management
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/21284
Sample Questions
Q1) Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.
A) Steve
B) the support staff
C) the project team
D) the Robinson family
Answer: D
Q2) The importance of stakeholders' needs and expectations is limited to the beginning of a project.
A)True
B)False
Answer: False
Q3) To be a successful manager, the only skills an IT project manager needs to possess is excellent technical skills.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: The Project Management and Information Technology Context
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/21285
Sample Questions
Q1) A(n) _____ refers to a product or service, such as a report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.
Answer: deliverable
Q2) The best way to sustain a project is to withhold the required money, human resources, and visibility for the project.
A)True
B)False
Answer: False
Q3) _____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.
A) Chain of command
B) Line of control
C) Organizational culture
D) Organizational structure
Answer: C
Q4) _____ are sets of interacting components working within an environment to fulfill some purpose.
Answer: Systems
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: The Project Management Process Groups: a Case Study
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/21286
Sample Questions
Q1) Project initiation involves taking the actions necessary to ensure that activities in the project plan are completed.
A)True
B)False
Answer: False
Q2) Agile methods comprise of 45 subprocesses which are organized into eight process groups.
A)True
B)False
Answer: False
Q3) The _____ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end.
A) executing
B) closing
C) planning
D) monitoring Answer: B
Q4) A(n) _____ describes how things should be done. Answer: methodology
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Project Integration Management
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/21287
Sample Questions
Q1) The number of interfaces in a single project is limited, and does not depend on the number of people involved in the project.
A)True
B)False
Q2) _____ project work includes collecting, measuring, and disseminating performance information.
Q3) In the _____ stage of selecting information technology projects, organizations select information technology projects.
A) project planning
B) business area analysis
C) resource allocation
D) information technology strategy planning
Q4) _____ involves coordinating all of the other project management knowledge areas throughout a project's life cycle.
Q5) The introduction or overview of a project must only include a list of definitions and acronyms.
A)True
B)False
Q6) _____ refer to chances to improve the organization.
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Project Scope Management
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/21288
Sample Questions
Q1) In the _____approach for constructing a WBS, you use a similar project's WBS as a starting point.
A) top-down
B) bottom-up
C) mind-mapping
D) analogy
Q2) Describe the process of scope verification.
Q3) Scope creep if not managed well can lead to the failure of information technology projects.
A)True
B)False
Q4) _____ refers to the process of developing a working replica of the system or some aspect of the system.
A) Prototyping
B) Variance
C) Decomposition
D) Use case modeling
Q5) The main outputs of _____are the project scope statement and updates to project documents.
Q6) PMI uses the term "_____" to describe each level of work in the WBS.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Project Time Management
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/21289
Sample Questions
Q1) The _____ is a tabulation of activities to be included on a project schedule.
Q2) Which of the following is one of the main outputs of estimating activity resources process?
A) Project documents update
B) Milestone list
C) Work breakdown structure
D) Activity duration estimate
Q3) In project time management, the main goal of _____ is to ensure that the project team has complete understanding of all the work they must do as part of the project scope so they can start scheduling the work.
A) defining activities
B) estimating activity durations
C) estimating activity resources
D) controlling the schedule
Q4) Project schedules grow out of basic documents such as the project charter. A)True B)False
Q5) The final process in project time management is developing the schedule. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Project Cost Management
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/21290
Sample Questions
Q1) Project managers must conduct cash flow analysis to determine _____.
Q2) Analogous estimates are called activity-based costing.
A)True
B)False
Q3) _____ is a method for determining the estimated annual costs and benefits for a project.
A) Critical path analysis
B) Cash flow analysis
C) Present value analysis
D) Requirements analysis
Q4) Supporting details for an estimate include the ground rules and assumptions used in creating the estimate.
A)True
B)False
Q5) The project management plan and project funding requirements are inputs of the process of controlling costs.
A)True
B)False
Q6) _____ is a project performance measurement technique that integrates scope, time, and cost data.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Project Quality Management
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/21291
Sample Questions
Q1) _____ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
A) SQFD
B) MTBI
C) OPM3
D) CMMI
Q2) Performing quality assurance is a subprocess of the _____ process of project quality management.
A) initiating
B) closing
C) monitoring and controlling
D) executing
Q3) A(n)_____ is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.
Q4) _____ involves choosing part of a population of interest for inspection.
Q5) _____ are the screens and reports the system generates.
Q6) In the DMAIC process, the letter "C" stands for _____.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Project Human Resource Management
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/21292
Sample Questions
Q1) _____ is based on an individual's personal charisma.
A) Legitimate power
B) Coercive power
C) Reward power
D) Referent power
Q2) According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present.
A)True
B)False
Q3) According to Maslow, only after meeting _____ needs can individuals act upon growth needs.
Q4) The bottom four needs in Maslow's structure are referred to as _____ needs.
A) self-actualization
B) deficiency
C) safety
D) growth
Q5) _____ is the concept that the whole is equal to more than the sum of its parts.
Q6) A(n) _____ or draft contract often provides the basis for defining and finalizing work requirements.
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Project Communications Management
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/21293
Sample Questions
Q1) _____ monitoring and controlling project communications to ensure that stakeholder communication needs are met.
Q2) A facilitator can help the team solve any communication problems.
A)True
B)False
Q3) _____ are normally provided as status reports or progress reports.
Q4) Most WBSs include a section for project communications to ensure that reporting key information is a project deliverable.
A)True
B)False
Q5) A(n) _____ allows users to create custom Web sites to access documents and applications stored on shared devices.
Q6) Good information technology project managers must have strong technical and communication skills.
A)True
B)False
Q7) Rarely does the receiver interpret a message exactly as the sender intended. A)True
B)False
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Project Risk Management
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/21294
Sample Questions
Q1) List and briefly describe the six major processes involved in risk management.
Q2) _____ applies to positive risks when the project team cannot or chooses not to take any actions toward a risk.
A) Risk enhancement
B) Risk acceptance
C) Risk sharing
D) Risk exploitation
Q3) The _____ lists the relative probability of a risk occurring and the relative impact of the risk occurring.
A) Top Ten Risk Item Tracking chart
B) requirements traceability matrix
C) probability/impact matrix
D) expectations management matrix
Q4) The Delphi technique is a systematic, interactive forecasting procedure based on independent and anonymous input regarding future events.
A)True
B)False
Q5) A(n) _____ is a hierarchy of potential risk categories for a project.
Q6) A(n) _____ documents the procedures for managing risk throughout the project.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Project Procurement Management
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/21295
Sample Questions
Q1) _____ refers to the process of acquiring goods and/or services from an outside source.
Q2) Outputs of the _____ process consist of selected sellers and resource calendars.
A) closing procurements
B) conducting procurements
C) planning procurement management
D) controlling procurements
Q3) If an organization has no need to buy any products or services from outside the organization, then it has no need to perform any of the procurement management processes.
A)True
B)False
Q4) The process of choosing suppliers or sellers is known as _____.
A) source selection
B) a bid
C) WBS
D) a change order
Q5) A(n)_____ conference helps ensure that everyone has a clear, common understanding of the buyer's desired products or services.
Q6) Procurement statements of work are an output of the _____ process.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Project Stakeholder Management
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/21296
Sample Questions
Q1) Stakeholders might change during a project due to employee turnover, partnerships, and other events.
A)True
B)False
Q2) Sensitive information can be included in the stakeholder register as very few people in the organization have access to it.
A)True
B)False
Q3) Government officials and concerned citizens would be classified as _____ project stakeholders.
Q4) The stakeholder management plan should not be accessible to all stakeholders.
A)True
B)False
Q5) A(n) _____ is a tool used to document, monitor, and track problems that need resolution.
A) requirements traceability matrix
B) Gantt chart
C) power/interest grid
D) issue log
Page 15
To view all questions and flashcards with answers, click on the resource link above.