Information Technology in Organizations
Final Exam Questions
Course Introduction
This course explores the critical role that information technology (IT) plays within modern organizations, examining how technology supports and drives business strategies, operational processes, and organizational decision-making. Students will analyze the impact of IT on organizational structure, communication, and culture, as well as ethical, security, and global considerations in IT implementation. Through case studies and real-world examples, the course provides a comprehensive understanding of how effective IT management can create value, improve efficiency, and offer a competitive advantage in today's digital landscape.
Recommended Textbook
Principles of Information Systems 1st Canadian Edition by Ralph Stair
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13 Chapters
1282 Verified Questions
1282 Flashcards
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Page 2
Chapter 1: Introduction to Information Systems
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) Opportunities in information systems are available to people from foreign countries, including Russia and India.
A)True
B)False
Answer: True
Q2) What is the term used for the process of tracking stock indexes and markets, including purchasing large blocks of stocks, by computerized systems?
A)feedback
B)analytics
C)forecasting
D)program trading
Answer: D
Q3) Today, companies are shifting from strategic management to performance-based management of their information systems and carefully consider both strategic advantage and costs.
A)True
B)False
Answer: True
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3
Chapter 2: The Personal and Social Impact of Computers
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Sample Questions
Q1) Specialized hardware and software, such as ____________________ devices, can be used to encode data and information to help prevent unauthorized use.
Answer: encryption
Q2) It has been clearly proven that increased use of cell phones can lead to an increased chance of brain cancer.
A)True
B)False
Answer: False
Q3) Most organizations implement internal ____________________ to measure actual results against established goals, such as the percentage of end-user reports produced on time.
Answer: audits
Q4) A(n) ____________________ system monitors system and network resources and notifies network security personnel when it senses a possible intrusion.
Answer: intrusion detection
Q5) Managed ____________________ providers monitor, manage, and maintain network security for their customers. Answer: security service
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Page 4
Chapter 3: Hardware: Input, Processing, and Output Devices
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93 Verified Questions
93 Flashcards
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Sample Questions
Q1) LCD monitors generally use between 35 and 50 percent less power than plasma screens, and OLED monitors use even less power than LCD monitors.
A)True
B)False
Answer: True
Q2) MICR is a technology from the 1950s still used to speed the processing of cheques.
A)True
B)False
Answer: True
Q3) Mike completed a purchase by tapping his card in order to pay.What type of card is he using?
A)a magnetic stripe card
B)a chip and pin card
C)a contactless card
D)a debit card
Answer: C
Q4) ____________________ are three rival manufacturers of computer processing chips.
Answer: Intel, AMD, and IBM
Page 5
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Chapter 4: Software: Systems and Application Software
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93 Verified Questions
93 Flashcards
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Sample Questions
Q1) Because embedded systems are typically designed for a specific purpose in a specific device, they are usually proprietary-or custom-created-and owned by the manufacturer.
A)True
B)False
Q2) Sears Canada uses SOA to add efficient and effectiveness to its processes.What is meant by the term SOA? Describe with examples how Sears Canada made good use of SOA.
Q3) A graphical user interface requires text commands to be given to the computer in order to perform basic activities.
A)True
B)False
Q4) What open-source operating system's source code is freely available to everyone?
A)UNIX
B)Snow Leopard
C)Linux
D)Red Hat
Q5) The scope of the problems and opportunities addressed by a particular organization is called the ____________________.
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Chapter 5: Database Systems, Data Centres, and Business Intelligence
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) The purpose of ____________________ is to develop data that is accurate, complete, economical, flexible, reliable, relevant, simple, timely, verifiable, accessible, and secure.
Q2) Differentiate between the traditional and database approaches to data management.
Q3) Entity-relationship diagrams are a useful database design tool.
A)True
B)False
Q4) ____________________ is a form of data mining that combines historical data with assumptions about future conditions to predict outcomes of events.
Q5) A data centre that is fully automated to the extent that it can run and manage itself while being monitored remotely is said to operate in a(n) ____________________ environment.
Q6) Which of the following stores the database on a service provider's server and allows the client to access the database over a network?
A)Internet access
B)database as a service
C)software as a service
D)Oracle database system
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Chapter 6: Telecommunications and Networks
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Sample Questions
Q1) Most wireless networks now use the Wi-Fi Protected Access (WPA) security protocol that offers significantly improved protection over wired equivalent privacy (WEP).
A)True
B)False
Q2) What basic processing alternative places isolated processing devices, which cannot communicate with other devices, at various remote locations?
A)file processing
B)batch processing
C)distributed processing
D)decentralized processing
Q3) Define encryption and briefly explain how it works.
Q4) A(n) ____________________ is any computer that sends messages requesting services from the servers on the network.
Q5) Kbps stands for thousands of bytes per second.
A)True
B)False
Q6) ____________________ refers to the electronic transmission of signals for communications.
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Sample Questions
Q1) What search engine dominates the market?
A)Microsoft's Bing
B)China's Baidu
C)Yahoo
D)Google
Q2) Just as HTML was developed as a standard for formatting Web content into Web pages, XML is used within a Web page to describe and transfer data on the Web.
A)True
B)False
Q3) Wallsmart is an online retail company that offers an effective means for their customers and their suppliers to communicate and share information securely online.What protocol would be involved here?
A)Internet
B)Simple object access
C)Web services descriptive language
D)Universal discovery description and integration
Q4) Briefly explain the passing of packets over the Internet.
Q5) Accredited domain name ____________________ handle the business of registering domain names.
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Chapter 8: Electronic and Mobile Commerce
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) Which of the following is a characteristic of mobile coupons?
A)They have a much higher redemption rate than paper coupons.
B)They can be sent to mobile shoppers by numerous mobile coupon aggregators.
C)They can be redeemed by scanning the barcode displayed on a Web-enabled cell phone.
D)They have a greater influence on consumer behaviour compared to direct advertising.
Q2) The market for mobile commerce in North America is maturing much later than in Western Europe and Japan.
A)True
B)False
Q3) The three basic components of a successful e-commerce model include content, commerce, and commodity.
A)True
B)False
Q4) Briefly explain the use of the p-card.
Q5) _____ certificates are used to ensure that e-commerce transactions are made between the intended parties.
Q6) Most credit cards have a preset __________ based on the user's credit history.
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Chapter 9: Enterprise Systems
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Sample Questions
Q1) There are many software vendors who offer ____________________ versions of their ERP or CRM software at a low monthly rental rate.
Q2) Which of the following includes the planning, execution, and control of all activities involved in raw material sourcing and procurement, conversions of raw materials to finished products, and the warehousing and delivery of finished products to customers?
A)enterprise resource planning
B)supply chain management
C)customer relationship management
D)materials requirement planning
Q3) Fortunately, disparities in IS infrastructure is not one of the international issues associated with the use of enterprise systems.
A)True
B)False
Q4) Organizations can experience difficulties in linking their ERP system to their B2B or B2C systems that can result in over $1 million a month in lost revenue.
A)True
B)False
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11
Chapter 10: Information and Decision Support Systems
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Sample Questions
Q1) Many of today's ____________________ systems concentrate on hiring and managing existing employees to get the total potential of the human talent in the organization.
Q2) Which of the following is a component of the typical DSS?
A)an inference engine
B)a user access panel
C)a model base
D)a configuration box
Q3) Decision support systems are used by the top levels of management.
A)True
B)False
Q4) Which of the following is typical of an executive support system?
A)It is hard to use.
B)It is very similar to a TPS targeted for managers.
C)It is linked with value-added business processes.
D)It can be helpful in situations that have a high degree of certainty.
Q5) Product development data yields valuable information for the development and marketing of new products.
A)True
B)False
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Chapter 11: Knowledge Management and Specialized Information Systems
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Sample Questions
Q1) A neural network uses heuristics, or rules of thumb, to arrive at a conclusion or make suggestions.
A)True
B)False
Q2) Using a knowledge management system begins with locating the organization's knowledge, often using a ____________________ that points the knowledge worker to the needed knowledge.
Q3) ____________________ are conditional statements that link conditions to actions or outcomes; in many instances, they are stored as IF-THEN statements.
Q4) Which part of the expert systems will look for clues in a given situation, analyze the information, and attempt to formulate a response based on accumulated experience?
A)explanation facility
B)acquisition facility
C)an interface engine
D)an inference engine
Q5) Identify and briefly define several specialty areas of artificial intelligence.
Q6) ____________________ technology is used to bring realism to the movie screen.
Q7) Distinguish between data, information, and knowledge.
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Chapter 12: Systems Development: Investigation and Analysis
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Sample Questions
Q1) The overall purpose of requirements analysis is to determine user, stakeholder, and organizational needs.
A)True
B)False
Q2) Managers and employees in all functional work areas are helping with systems development and, in many cases, leading the way.
A)True
B)False
Q3) After several meetings with users, Leslie has identified strengths, weaknesses, and opportunities in her company's work processes and made a recommendation for improvement, which the business accepted.Which phase of the systems development life cycle can she now move to?
A)systems analysis
B)systems design
C)systems implementation
D)systems testing
Q4) The term ____________________ development describes any systems development project in which business managers and users assume the primary effort.
Page 14
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Chapter 13: Systems Development: Design, Implementation,
Maintenance, and Review
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Sample Questions
Q1) Briefly describe the use of the point evaluation system process for choosing the best system proposal.
Q2) ____________________ is a formal agreement the user signs stating that a phase of the installation or the complete system is approved.
Q3) ____________________ is an evaluation approach that involves expressing all the costs and benefits of a new system in monetary terms.
Q4) One of the best approaches to evaluate hardware from different vendors is to rely on each vendor's published benchmark test results.
A)True
B)False
Q5) During unit testing, each program is tested with abnormal data to determine how it will handle problems.
A)True
B)False
Q6) A technical description that details system outputs, inputs, and user interfaces as well as all hardware, software, databases, telecommunications, personnel, and procedure components is contained in the ____________________ report.
Page 15
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