Information Technology in Business Exam Questions
Course Introduction
Information Technology in Business explores the vital role that information systems and technology play in modern organizations. The course covers foundational concepts of computer hardware, software, networking, and databases while emphasizing how these technologies enable efficient business operations, support decision-making, and drive innovation. Students examine case studies to understand how businesses leverage IT for competitive advantage, enhance customer experiences, and improve internal processes. Key topics include e-commerce, cybersecurity, data management, emerging technologies, and ethical considerations associated with IT in business contexts.
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MIS6 6th Edition by Hossein Bidgoli
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1429 Verified Questions
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Page 2
Chapter 1: Information Systems: An Overview
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Q1) Describe the factors affecting the usefulness of information. Answer: To be useful,information must have the following qualities: a.Timeliness b.Integration with other data and information c.Consistency and accuracy d.Relevance If information lacks any of these qualities,the results are incorrect decisions,misallocation of resources,and overlooked windows of opportunity.If the system cannot give users a minimum level of confidence in its reliability,it will not be used or users might dismiss the reports it generates.Information must provide either a base for users to explore different options or insight into tasks.Another factor affecting the usefulness of information is the information system's user interface.Because this interface must be flexible and easy to use,most information systems make use of graphical user interfaces (GUIs),with features such as menus and buttons.To be useful,information systems should also produce information in different formats,including graphics (e.g. ,pie charts and bar graphs),tables,and exception reports,which highlight information that is outside a specified range.Supplying information in a variety of formats increases the likelihood of users understanding and being able to use the information.
Q2) The most common personal digital assistant (PDA)is a smartphone.
A)True
B)False
Answer: True
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Chapter 2: Computers: The Machines Behind Computing
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Q1) An object code must be translated into source code for a computer to be able to read and execute it.
A)True
B)False
Answer: False
Q2) A(n)_____ is a step-by-step direction for performing a specific task,which is written in a language the computer can understand.
A)array
B)server
C)cache
D)program
Answer: D
Q3) Identify the computer that has the highest storage capability.
A)Subnotebooks
B)Notebooks
C)Personal computers
D)Supercomputers
Answer: D
Q4) What are print servers?
Answer: Print servers enable users to send print jobs to network printers.
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Chapter 3: Database Systems,Data Warehouses,and Data
Marts
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Q1) In a relational database model,when a primary key for one table appears in another table,it is called a _____ key.
A)secondary
B)foreign
C)serial
D)domain
Answer: B
Q2) Describe how data stored in a relational model is retrieved from tables.
Answer: Data stored in a relational model is retrieved from tables by using operations that pick and combine data from one or more tables.There are several operations,such as select,project,join,intersect,union,and difference.The first three operations are the most commonly used.
Q3) A(n)_____ is not limited by the data's physical location.
A)distributed database
B)relational database
C)object-oriented database
D)semi-structured database
Answer: A
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Chapter 4: Personal,Legal,Ethical,and Organizational Issues of Information Systems
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Q1) With information technologies,one skilled worker might be capable of doing the job of several workers.Provide some examples of this situation.
Q2) _____ laws give only the creator exclusive privileges,meaning no one else can reproduce,distribute,or perform the literary and artistic work without permission.
A)Trademark
B)Spam
C)Patent
D)Copyright
Q3) The 1980 revisions to the _____ of 1976 include computer programs,so both people and organizations can be held liable for unauthorized duplication and use of copyrighted programs.
A)Copyright Act
B)Digital Millennium Copyright Act
C)Copyright Term Extension Act
D)Telecommunications Act
Q4) When can public information be censored?
Q5) Define the two categories of intellectual property.
Page 6
Q6) What are some of the causes of health issues related to information technology?
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Chapter 5: Protecting Information Resources
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Q1) _____ security measures primarily control access to computers and networks,and they include devices for securing computers and peripherals from theft.
A)Nonbiometric
B)Physiological
C)Biometric
D)Physical
Q2) A _____ travels from computer to computer in a network but it does not usually erase data.
A)worm
B)virus
C)Trojan horse
D)logic bomb
Q3) In nonbiometric security measure,a _____ is a software that acts as an intermediary between two systems.
A)database
B)backdoor
C)proxy server
D)Trojan program
Q4) How does a worm disrupt computing services?
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Q1) In data communication,_____ refers to integrating voice,video,and data so that multimedia information can be used for decision making.
A)recurrence
B)convergence
C)telepresence
D)coexistence
Q2) The bus topology connects nodes along a network segment,with the ends connected in a manner similar to a ring topology.
A)True
B)False
Q3) A hierarchical topology is also called a _____ topology.
A)layered
B)mixed
C)tree
D)vertical
Q4) Data transmission channels are generally divided into two types: broadband and narrowband.
A)True
B)False
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Chapter 7: The Internet,Intranets,and Extranets
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Q1) _____,a software used by search engines,can go through the other pages that are part of a Web site,as long as there are links to those pages.
A)Crawlers
B)Worms
C)Viruses
D)Trojans
Q2) Online degree programs adversely affect colleges and universities that are facing an enrollment decline.
A)True
B)False
Q3) _________ is a service that uses the Internet rather than the network to exchange spoken conversations.
A)Internet telephony
B)Internet broadcast
C)Internet transmission
D)Internet communication
Q4) Define social networking.
Q5) What is the downstream / upstream transmission rate of a Very High-Speed DSL (VDSL)Internet connection?
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Chapter 8: E-Commerce
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Q1) A Web page displayed when a user first visits a site is called a(n)_____.
A)ad impression
B)cookie
C)splash screen
D)page view
Q2) The _____ transfers the old retail model to the e-commerce world by using the medium of the Internet.
A)merchant model
B)brokerage model
C)advertising model
D)infomediary model
Q3) Companies using _____ e-commerce applications for purchase orders,invoices,and other operations report millions of dollars in savings by increasing transaction speed,reducing errors,and eliminating manual tasks.
A)consumer-to-consumer (C2C)
B)consumer-to-business (C2B)
C)business-to-business (B2B)
D)business-to-consumer (B2C)
Q4) Describe the merchant model of e-commerce.
Q5) How does e-commerce relate to the value chain concept?
Page 10
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Chapter 9: Global Information Systems
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Q1) Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support a(n)_____ structure.
A)multinational
B)global
C)transnational
D)international
Q2) Which of the following was the top Asia Pacific offshoring country in 2014?
A)India
B)Indonesia
C)Japan
D)South Korea
Q3) Currency conversion is a challenge in global database development,although some software is available for this task.
A)True
B)False
Q4) Besides manufacturing,list three other information technology tasks that use offshore outsourcing.
Q5) How does a global information system (GIS)play an important role in supporting offshore outsourcing?
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Chapter 10: Building Successful Information Systems
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Q1) Which of the following is an outcome of the design phase of the systems development life cycle (SDLC)?
A)A document that contains requirements to determine the main problem with the current system.
B)A document that defines the data flow between processes and external entities,and data stores.
C)A document with exact specifications for executing the system,including procedures,hardware and software,and networking components.
D)A document that contains information of what the system should do and what is needed for this process to be performed.
Q2) List the different parts of the systems development life cycle's (SDLC)design phase.
Q3) _____ are employees who will use an information system regularly,and they can offer important feedback on the system's strengths and weaknesses.
A)Internal users
B)Customers
C)Suppliers
D)Vendors
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Chapter 11: Enterprise Systems
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Q1) The customer relationship management (CRM)feature known as _________ is used to manage call centers and help desks and can sometimes answer customers' queries automatically.
A)salesforce automation
B)eCRM
C)survey management
D)automated customer service
Q2) Which of the following systems' goal is to improve services offered to consumers and use consumer contact information for targeted marketing?
A)Integrated marketing communication
B)Supply chain management
C)Customer relationship management
D)Enterprise resource planning
Q3) Which of the following statements is true of collaborative planning,forecasting,and replenishment (CPFR)?
A)It improves operational efficiency and manages inventory.
B)It nullifies supply chain members through point-of-sale (POS)data sharing.
C)It generates complex queries and reports quickly and easily.
D)It discovers patterns and trends that cannot be found with databases.
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Page 13
Chapter 12: Management Support Systems
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Q1) Identify a task performed by a geographic information system (GIS).
A)Find zip codes of areas with high population
B)Recognize the location where an accident has occurred
C)Identify areas with less oxygen and other gases
D)Show the number of people walking across a bridge
Q2) A component of the decision support system (DSS)that manages and coordinates the other major components is the DSS _____.
A)database
B)engine
C)model base
D)user interface
Q3) In a typical organization,the decisions that are often used in capital acquisition analysis and computer configuration are _________ decisions.
A)structured
B)semistructured
C)unstructured
D)restructured
Q4) Describe an advantage and a disadvantage of a Web-based group support system (GSS).
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Chapter 13: Intelligent Information Systems
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Q1) Adding deductive reasoning to traditional DBMS functions is a benefit of integrating an expert system into the database component of a(n)_____.
A)VR (Virtual reality)
B)DSS (Decision Support System)
C)GPS (Global Positioning System)
D)NLP (Natural-Language Processing)
Q2) In the context of the decision-making analyses that use information technology,_____ analysis is available in spreadsheet programs such as Microsoft Excel.
A)fault tree
B)root cause
C)what-if
D)what-is
Q3) _____ agents can serve as search engines,site reminders,or personal surfing assistants.
A)Monitoring and surveillance
B)Personal
C)Data-mining
D)Shopping and information
Q4) Describe the four advantages offered by robots over humans in the workplace.
Page 15
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Chapter 14: Emerging Trends,Technologies,and Applications
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Q1) _____ automates the configuration,deployment,and ongoing management of applications in the cloud.
A)Infrastructure as a service (IaaS)
B)Software as a service (SaaS)
C)Backend as a service (BaaS)
D)Platform as a service (PaaS)
Q2) In the context of recent trends in software and service distribution,provide an example of push technology in action.
Q3) Which of the following is an advantage of application service providers (ASPs)?
A)ASPs offer software customized to users' needs.
B)ASPs allow integration with a customer's other applications and systems easily.
C)ASPs ensure that software is kept up to date,based on users' requests.
D)ASPs ensure that applications fully meet an organization's needs.
Q4) List five applications of radio frequency identification (RFID)tags.
Q5) Which of the following is also known as on-demand computing?
A)Hybrid computing
B)Grid computing
C)Cloud computing
D)Utility computing
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