Information Technology Fundamentals
Exam Answer Key
Course Introduction
Information Technology Fundamentals introduces students to the essential principles and concepts underlying the field of IT. The course covers foundational topics such as computer hardware and software, operating systems, networking basics, internet technologies, data management, cybersecurity, and ethical considerations in technology. Students will gain a broad understanding of how various IT components work together to support business operations and everyday technological tasks. Practical exercises and real-world examples are included to enhance problem-solving skills and prepare students for further study or entry-level positions in the technology sector.
Recommended Textbook
Using MIS 8th Edition by David M. Kroenke
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12 Chapters
1437 Verified Questions
1437 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Erin is a manager for a reputed software firm. She typically monitors and evaluates the existing working procedures of her subordinates. She constantly changes these working procedures so that they are consistent with the company's resources. This shows her ability to ________.
A) participate in systems thinking
B) experiment
C) make abstractions
D) collaborate
Answer: B
Q2) Which of the following is an example of a low-tech information system?
A) an inventory tracking system that that stores millions of records and produces reports every 24 hours
B) a file of email addresses stored in an email program
C) a customer support system that keeps track of product issues
D) a decision support system that analyzes multiple variables
Answer: B
Q3) Good information requires that data be timely.
A)True
B)False
Answer: True
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Chapter 2: Collaboration Information Systems
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) What are team surveys? What are their benefits?
Answer: Team surveys are a form of communication technology.With these, one team member creates a list of questions and other team members respond. Surveys are an effective way to obtain team opinions.They are generally easy to complete, so most team members will participate.Also, it is easy to determine who has not yet responded.
Q2) A shared file server is best suited for sharing content when there is increased risk of interference with the user's work by other team members.
A)True
B)False
Answer: False
Q3) Files placed on Google Drive can be accessed only by users with a Gmail address. A)True
B)False Answer: False
Q4) Informing is the first and most fundamental collaboration purpose. A)True
B)False Answer: True
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Chapter 3: Strategy and Information Systems
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) Describe the process by which organizations develop their information systems.
Answer: An organization's goals and objectives are determined by its competitive strategy.Thus, ultimately, competitive strategy determines the structure, features, and functions of every information system.In short, organizations examine the structure of their industry and determine a competitive strategy.That strategy determines value chains, which, in turn, determine business processes.The structure of business processes determines the design of supporting information systems.
Q2) Which of the following is considered a support activity in the value chain of a business?
A) operations
B) customer service
C) contract negotiation
D) marketing
Answer: C
Q3) What is the central idea of business process design?
Answer: The central idea of business process design is that organizations should not automate or improve existing functional systems.Rather, they should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.
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Page 5
Chapter 4: Hardware, Software, and Mobile Systems
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129 Verified Questions
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Sample Questions
Q1) In a closed source project, such as Microsoft Office, the source code is highly protected and only available to trusted employees and carefully vetted contractors.
A)True
B)False
Q2) Mac OS and iOS applications are constructed using Java programming language.
A)True
B)False
Q3) ________ refers to data delivered to the user at the precise moment it is needed.
A) Asynchronous data
B) Just-in-time data
C) Source code
D) Payload
Q4) Machine code ________.
A) is understandable by humans
B) cannot be modified by humans
C) is written by humans
D) cannot be processed by computers
Q5) Describe the various hardware components and provide examples.
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Chapter 5: Database Processing
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) The forked lines on the lines representing relationship between two related entities are referred to as ________.
A) identifiers
B) foreign keys
C) crow's feet
D) entities
Q2) Metadata are ________.
A) codes used for server-side processing
B) error logs of databases
C) data that describe data
D) data that are encrypted
Q3) ________ allow users to read, insert, modify, and delete data in a database.
A) Reports
B) Forms
C) Queries
D) Operations
Q4) A DBMS and database are synonymous terms that can be used interchangeably.
A)True
B)False
Q5) Describe entities in the context of data models.
Page 7
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Chapter 6: The Cloud
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120 Flashcards
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Sample Questions
Q1) Because DSL signals interfere with telephone signals, DSL data transmission and telephone conversations cannot occur simultaneously.
A)True
B)False
Q2) The ________ tier of the three-tier architecture consists of computers, phones, and other mobile devices that have browsers that request and process Web pages.
A) user
B) server
C) database
D) data link
Q3) Both WSDLs and SOAP messages are coded in XML.
A)True
B)False
Q4) ftp is the protocol used mainly for email transmissions.
A)True
B)False
Q5) The committee that addresses LAN standards is called ICANN.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Explain the nature of the database component of an ERP solution.
Q2) The problems of duplicated data, disjointed systems, limited information, and inefficiencies are solved by spreading the data across multiple databases.
A)True
B)False
Q3) The primary purpose of an ERP system is integration.
A)True
B)False
Q4) Which of the following is a characteristic of dynamic processes?
A) They support strategic and less structured managerial decisions and activities.
B) They are usually formally defined and documented.
C) They support operational and managerial decisions and activities.
D) They are standardized processes.
Q5) Information systems improve process quality by ________.
A) duplicating data
B) entirely replacing human activity
C) changing the work culture
D) controlling process flow
Q6) Define structured processes and list their characteristics.
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Chapter 8: Social Media Information Systems
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120 Flashcards
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Sample Questions
Q1) The more technical an organization, the ________ the social policies.
A) less important
B) more stringent
C) more lenient
D) less open
Q2) The freemium revenue model allows advertisers to display ads to potential customers for free and pay only when the customer clicks.
A)True
B)False
Q3) List the major risks for businesses that indulge in commercial applications of social networking. Discuss any one of them briefly.
Q4) Capital is defined as the investment of resources for future profit.
A)True
B)False
Q5) Explain the types of data in social media.
Q6) Advertising and charging for premium services are the two most common ways by which social media companies generate revenue.
A)True
B)False
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Chapter 9: Business Intelligence Systems
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Regression analysis measures the effect of a set of variables on another variable.
A)True
B)False
Q2) A data mart is a data collection that addresses a particular functional area of the business.
A)True
B)False
Q3) MapReduce is a technique for harnessing the power of thousands of computers working in parallel.
A)True
B)False
Q4) In an unsupervised data mining technique, analysts do not create a model or hypothesis before running the analysis.
A)True
B)False
Q5) In market-basket terminology, a conditional probability estimate is called lift.
A)True
B)False
Q6) What is the objective of performing a market-basket analysis?
Page 11
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Chapter 10: Information Systems Security
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123 Flashcards
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Sample Questions
Q1) ________ occurs when computer criminals invade a computer system and replace legitimate programs with their own, unauthorized ones that shut down legitimate applications.
A) Encryption
B) Spoofing
C) Phishing
D) Usurpation
Q2) List various personal security safeguards.
Q3) It is safe to use the same password for all Web sites.
A)True
B)False
Q4) Which of the following statements is True about biometric identification?
A) It involves the use of a personal identification number (PIN) for authentication.
B) It provides weak authentication.
C) It is a relatively inexpensive mode of authentication.
D) It often faces resistance from users for its invasive nature.
Q5) What is key escrow?
Q6) How should organizations respond to security incidents?
Q7) What is the basic information that a security policy must stipulate?
Page 12
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Chapter 11: Information Systems Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.
A) data administration
B) data warehousing
C) data mining
D) data communication
Q2) Users should not bother the information systems (IS) personnel for trivial issues, instead they should fulfill their responsibilities by ________.
A) learning basic computer skills
B) sharing their passwords with others to use their help in solving those trivial issues
C) installing security programs by themselves
D) making hardware modifications
Q3) In Software as a Service (SaaS), hardware and both operating system and application software are leased.
A)True
B)False
Q4) What is outsourcing? Explain the management advantages of outsourcing.
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13
Chapter 12: Information Systems Development
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Sample Questions
Q1) What are the tools used when planning information systems (IS) projects?
Q2) The final phase of the systems development life cycle (SDLC) is ________.
A) implementing the system
B) determining the requirements
C) maintaining the system
D) designing system components
Q3) In the system implementation phase of the systems development life cycle (SDLC), with pilot installation, the new system/business processes are installed in phases across an entire organization.
A)True
B)False
Q4) A work breakdown structure (WBS) shows tasks, dates, and dependencies.
A)True
B)False
Q5) Which of the following is True of paired programming?
A) two team members write the same program by coordinating from different locations
B) two programs are run simultaneously on one device
C) two processors are required to run one program
D) two programmers share the same computer to write a computer program together
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