Information Technology for Managers Exam Practice Tests
Course Introduction
Information Technology for Managers explores the strategic role of information systems and digital technologies in contemporary organizations. The course covers foundational IT concepts, including hardware, software, networking, databases, and cybersecurity, while emphasizing the managerial perspective on technology adoption, implementation, and innovation. Students will analyze case studies to understand how IT drives business processes, supports decision-making, enhances competitiveness, and presents ethical and security challenges. The course prepares future managers to effectively collaborate with IT professionals, evaluate technology solutions, and leverage information systems for organizational success.
Recommended Textbook Information Technology for Managers 1st Edition by George Reynolds
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12 Chapters
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Page 2
Chapter 1: Managers: Key to Information Technology
Results
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) With the rapid changes in today's business environment,managers and employees must be ____ learners to keep pace.
A) fast
B) continual
C) competitive
D) conventional
Answer: B
Q2) Many organizations are moving from a collection of loosely linked transaction processing systems to a(n)____.
A) resource planning system
B) enterprise planning system
C) enterprise resource planning system
D) enterprise resource system
Answer: C
Q3) When considering the role of business managers for working with IT,it is useful to divide information systems into nine types.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Strategic Planning
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Sample Questions
Q1) U.S.online retail sales are expected to grow from $34 billion in 2001 to $271 billion in 2008,a compounded average growth rate of 34.5 percent.
A)True
B)False
Answer: True
Q2) A breakthrough project creates a competitive advantage that enables the organization to earn a greater than normal return on investment than its competitors.
A)True
B)False
Answer: True
Q3) The odds of achieving good alignment are not significantly increased when IT staff members have experience in the business and can talk to business managers in business terms rather than technology terms.
A)True
B)False
Answer: False
Q4) ____________________ strategic planning is the most frequently used approach.
Answer: Goals-based
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Chapter 3: Project Management
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60 Flashcards
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Sample Questions
Q1) Project integration management is perhaps the most important knowledge area.
A)True
B)False
Answer: True
Q2) According to the Project Management Institute,project managers must coordinate five areas of expertise.
A)True
B)False
Answer: False
Q3) About ____ percent of all IT projects are estimated to be clear failures.
A) 15
B) 26
C) 51
D) 64
Answer: A
Q4) ____________________ management is about making the most effective use of the people involved with the project.
Answer: Human resource
Q5) ____________________ are the way that much of an organization's work gets done.
Answer: Projects
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Chapter 4: Business Processing and IT Outsourcing
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Sample Questions
Q1) The top reason to outsource is to ____.
A) improve the firm's focus on core operations
B) upgrade the firm's capabilities and services
C) cut or stabilize costs
D) improve the firm's focus on external operations
Q2) The ownership of assets and facilities is an important factor in determining the cost of the outsourcing contract.
A)True
B)False
Q3) A key component of governance is to implement ongoing monitoring and analysis of outsourced business processes using an appropriate set of
Q4) Many organizations hesitate to outsource processes that are considered ____________________ critical,that are tightly linked to other key processes,that clearly differentiate them from the competition,or that strongly influence sales.
Q5) When outsourcing a major business process or project,an organization should think in terms of hiring a(n)____________________,not just a provider.
Q6) What are outsourcing and offshore outsourcing?
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Chapter 5: Corporate Governance and IT
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Sample Questions
Q1) Interest in corporate governance has grown due to recent accounting scandals resulting in bankruptcies at companies such as Arthur Andersen,Enron,Global Crossing,Tyco,and Worldcom.
A)True
B)False
Q2) The ____ prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business.
A) Gramm-Leach-Bliley regulation
B) Basel II regulation
C) Sarbanes-Oxley Act (SOX)
D) Foreign Corrupt Practices Act
Q3) A(n)____ business function can be unavailable for several days in times of a major disaster without causing major problems.
A) AAA
B) AA
C) A
D) B
Q4) Internal controls play a key role in preventing and detecting ____________________ and protecting the organization's resources.
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Chapter 6: Collaboration Tools and Wireless Networks
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Sample Questions
Q1) EDGE defines new signal modulation schemes that will permit much higher data rates to be achieved in GSM and TDMA networks.
A)True
B)False
Q2) Each cell phone service provider establishes its own ____ to manage communications across a number of cells.
A) MTSO
B) MSTO
C) OMTS
D) TMSO
Q3) Most laptop computers come with built-in wireless transmitters and software to enable computers to discover automatically the existence of a Wi-Fi network.
A)True
B)False
Q4) The SSID is a(n)_____________________-character unique identifier attached to the data packets sent over the wireless network.
Q5) Discuss the two basic forms of wireless service that WiMax can provide.
Q6) Discuss transmission media.
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Chapter 7: E-Business
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Sample Questions
Q1) Explain the cultural and linguistic obstacles associated with e-business.
Q2) The ____ data security standard is a multifaceted security standard that requires retailers to implement a set of security management policies,procedures,network architecture,software design,and other critical protective measures to safeguard cardholder data.
A) Payment Industry (PI)
B) Payment Card (PC)
C) Payment Card Industry (PCI)
D) Payment Standard Industry (PSI)
Q3) Customer ____________________ are private stores that offer additional customer services beyond simply placing an order.
Q4) ____ financial transactions are considered more secure against fraud than traditional credit card payments due to the use of advanced encryption algorithms to provide authentication of the card to the processing terminal and the transaction processing center.
A) EMV
B) MEV
C) EMF
D) VEM
Q5) What is e-government?
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Chapter 8: Enterprise Resource Planning
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Sample Questions
Q1) ___________________________________ enables sharing of data across an entire enterprise.
Q2) ____ applications frequently draw on the data captured and stored in an ERP system-data such as orders,shipments,inventory,customers,suppliers,etc.
A) SC
B) SCCM
C) SCOM
D) SCM
Q3) ERP project ___________________ must attempt to deliver a solution that meets specific scope,cost,time,and quality goals while managing the expectations of the project stakeholders.
Q4) The SAP ERP ____ software module maintains and allows access to customer information (pricing,shipping information,billing procedures,etc).
A) controlling
B) materials management
C) financial accounting
D) sales and distribution
Q5) Discuss how to test the ERP system.
Q6) Explain the importance of financial data.
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Chapter 9: Business Intelligence
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Sample Questions
Q1) Most organizations have invested in some ___________________ tools to help their employees get the data they need to solve a problem or identify an opportunity.
Q2) In the ___________________ step in the ETL process,the data that will be used to update the data warehouse is edited and,if necessary,converted to a compatible format.
Q3) Data _____ can be built to summarize unit sales of a specific item on a specific day for a specific store.
A) marts
B) squares
C) matrices
D) cubes
Q4) ________________________________________ can be used to model work processes and predict future performance under various what-if scenarios.
Q5) Insight designer BPM software typically employs an intuitive,easy-to-use graphical user interface for business users to apply to design the process.
A)True
B)False
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Chapter 10: Knowledge Management
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Sample Questions
Q1) ____________________ search software indexes documents from a variety of sources such as corporate databases,departmental files,e-mail,corporate wikis,and document repositories.
Q2) Electronic discovery is an important application of ____ enterprise search software. A) controlled
B) contained
C) audited
D) compliance
Q3) How can business search software be used? Give an example.
Q4) Employees can access data in the wiki much more quickly and easily than by going through e-mails.
A)True
B)False
Q5) Much of the ____ knowledge that people carry with them is extremely useful but cannot be shared with others easily.
A) explicit
B) implicit C) inferred
D) tacit
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Chapter 11: Enterprise Architecture
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Sample Questions
Q1) ____ provide a clear statement of the tangible benefits that a customer obtains from using a company's products or services.
A) Business processes
B) Value propositions
C) Governance policies
D) Business strategies
Q2) Enterprise architecture enables the implementation of a set of digitized business processes.
A)True
B)False
Q3) ____ is a software application development approach based on building user applications out of software services.
A) Client/server
B) Service-oriented architecture
C) N-Tier architecture
D) Monolithic architecture
Q4) Name the nine phases of the TOGAF approach to generate an enterprise architecture.
Q5) List the four components of the TOGAF enterprise architecture.
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Chapter 12: Ethical, privacy, and Security Issues
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Sample Questions
Q1) Define corporate ethics and explain the primary function of a corporate ethics policy.
Q2) The ____ Amendment of the Constitution protects citizens from unreasonable searches by the government and is often used to protect the privacy of government employees.
A) First
B) Fourth
C) Seventh
D) Tenth
Q3) A well-developed ____________________ helps keep an incident under technical and emotional control.
Q4) Viruses differ from worms in that they can propagate over a network without human intervention,sending copies of themselves to other computers by e-mail or Internet Relay Chat (IRC).
A)True
B)False
Q5) ____________________ is a set of beliefs about right and wrong behavior.
Q6) A(n)____________________ test entails assigning individuals to try to break through the measures and identify vulnerabilities that still need to be addressed.
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