Information Technology for Business Exam Questions
Course Introduction
Information Technology for Business explores the fundamental role of digital technologies in modern organizations, focusing on how IT supports business operations, decision-making, and competitive advantage. The course covers key concepts such as information systems, data management, enterprise applications, cybersecurity, and emerging technologies. Students will examine real-world case studies to understand ITs impact on various business functions including marketing, finance, supply chain, and human resources and will gain practical skills in analyzing business requirements, selecting appropriate technological solutions, and managing IT-driven change. This foundational knowledge prepares students to leverage technology effectively in diverse business environments.
Recommended Textbook
Using MIS 10th Edition by David M. Kroenke
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Page 2
Chapter 1: The Importance of Mis
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Sample Questions
Q1) ________ states that the number of transistors per square inch on an integrated chip doubles every 18 months.
A) Nielsen's Law
B) Faraday's Law
C) Moore's Law
D) Newton's Law
E) Metcalfe's Law
Answer: C
Q2) A person's strong abstract reasoning skills won't be able to easily construct models.
A)True
B)False
Answer: False
Q3) Define the terms system, information system, and management information system.
Answer: A system is a group of components that interact to achieve some purpose. An information system (IS) is a group of components that interact to produce information. A management information system is defined as a system that helps organizations achieve their strategies.
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Chapter 2: Collaboration Information Systems
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Q1) Which of the following statements is True about working with Google Drive?
A) Google accounts are not necessarily required to edit documents.
B) Documents are stored on the user's personal computer.
C) Multiple users are not allowed to simultaneously see and edit documents.
D) Google tracks document revisions, with brief summaries of changes made.
E) Google provides unlimited storage.
Answer: D
Q2) Determining the best mix of products that a company should sell is an example of an unstructured decision.
A)True
B)False
Answer: True
Q3) Need for collaboration increases as the decisions become more structured. A)True
B)False
Answer: False
Q4) Using a file server to exchange documents is superior to using Google Drive.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Strategy and Information Systems
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Q1) A mining company develops a new processing technique using only light and patents the process. This situation is characterized by ________.
A) low threat of substitutions
B) high bargaining power of customers
C) high threat of new entrants
D) low bargaining power of suppliers
E) low threat of new entrants
Answer: A
Q2) Porter defined value as the amount of money that a customer is willing to pay for a resource, product, or service.
A)True
B)False
Answer: True
Q3) An organization responds to the structure of its industry by choosing a competitive strategy.
A)True
B)False
Answer: True
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Chapter 4: Hardware, Software, and Mobile Systems
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Q1) The main memory of a computer is also called random access memory (RAM).
A)True
B)False
Q2) Virtualization is the process by which ________.
A) a single server is used to host the operations of a workstation
B) many computers are used to control a server
C) one physical computer hosts many different virtual computers within it
D) a single operating system is licensed for multiple computers
E) a single operating system is shared by multiple users.
Q3) Which of the following is an example of storage hardware in computers?
A) plotter
B) magnetic disk
C) projector
D) inkjet printer
E) Web camera
Q4) Web applications can be developed by professional programmers, technically oriented Web developers, or business professionals.
A)True
B)False
Q5) Describe the difference between volatile and nonvolatile memory.
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Chapter 5: Database Processing
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Q1) What are traditional database applications?
Q2) Acelane Inc., unlike its competitors, procures raw material from multiple suppliers. Each supplier in turn supplies raw material to many buyers, including Acelane. This is an example of a(n) ________ relationship.
A) 1:N
B) 1:1
C) N:M
D) M:1
E) N:1
Q3) A data model is a ________.
A) logical representation of database data
B) repository of unprocessed data
C) collection of isolated databases
D) set of programs used to retrieve data
E) array of data variables
Q4) Explain the role of users in the database development process.
Q5) What is the purpose of a database?
Q6) What is a database application?
Q7) State the purposes of the four elements of a database application.
Q8) Explain the functioning of browser applications.
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Chapter 6: The Cloud
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Q1) A ________ is a formatted message that passes through networks.
A) codec
B) protocol
C) package
D) packet
E) SLACC
Q2) The organization responsible for assigning public IP addresses is called ________.
A) CERN
B) IEEE
C) ICANN
D) ISO
E) USIPA
Q3) A computer network is a collection of computers that communicate with one another over transmission lines or wirelessly.
A)True
B)False
Q4) Https is the secure version of http.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) Enterprise application integration is a ________.
A) suite of software applications that consolidates existing systems by providing layers of software that connect applications together
B) strategy that uses business process management to radically enhance customer service experience from any customer base
C) suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform
D) suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service
E) strategy that uses business process management to radically enhance data quality
Q2) The primary purpose of an ERP system is ________.
A) customization
B) duplication
C) integration
D) customer acquisition
E) process exploitation
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Chapter 8: Social Media Information Systems
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Q1) Information, influence, social credentials, and personal reinforcement add value to human capital.
A)True
B)False
Q2) Social media (SM) communities differ from communities in the past because SM communities are ________.
A) formed based on family relationships
B) limited by geographic location
C) formed based on mutual interests
D) limited by organizational boundaries
E) limited by temporal and spatial factors
Q3) The number of second- and third-tier community members on a social media site reduces exponentially.
A)True
B)False
Q4) Social CRM supports those customers who are likely to generate the most business.
A)True
B)False
Q5) Explain each element in the SLATES model.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) ________ is a term that refers to the level of detail represented by the data.
A) Granularity
B) Intricacy
C) Interoperability
D) Complexity
E) Identifiable
Q2) ________ is the application of statistical techniques to find patterns and relationships among data for classification and prediction.
A) Data optimization
B) Database normalization
C) Data mining
D) Data warehousing
E) Data clustering
Q3) The viewer of an OLAP report can change its format. Which term implies this capability?
A) processing
B) analytical
C) dimension
D) online
E) alteration
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Chapter 10: Information Systems Security
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Q1) A denial-of-service attack is launched when a hacker takes computers with wireless connections through an area and searches for unprotected wireless networks.
A)True
B)False
Q2) If the incident-response plan is not well-prepared, there is substantial risk that the actions of well-meaning people will make the problem worse.
A)True
B)False
Q3) Which of the following is used for biometric authentication?
A) smart cards
B) facial features
C) passwords
D) personal identification numbers
E) MD5 hashes
Q4) Discuss some human safeguards for employees that can ensure the security of information systems.
Q5) What are spyware and adware programs?
Q6) What is meant by denial of service?
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Chapter 11: Information Systems Management
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Q1) SFA Inc. has a team of ten information systems (IS) personnel. The personnel are kept busy throughout the day as they help employees solve even the most trivial issues. In which of the following ways can the employees assist the IS personnel in this scenario?
A) by learning basic computer skills
B) by sharing their passwords with others to use their help in solving those trivial issues
C) by installing security programs by themselves
D) by making hardware modifications
E) by setting up their own data backup schedules
Q2) The responsibilities of a person in the ________ group include selling software, network, communications, and consulting services.
A) systems analyst
B) consultant
C) programmer
D) technical sales
E) server administrator
Q3) Describe a steering committee and explain the role of the chief information officer (CIO) in the steering committee.
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Chapter 12: Information Systems Development
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Q1) In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.
A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization
E) test implemented changes
Q2) The third phase of the systems development life cycle (SDLC) is ________.
A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system
E) design system components
Q3) A ________ involves balancing three critical factors: requirements, cost, and time.
A) work breakdown structure (WBS)
B) trade-off
C) test plan
D) critical path
E) diagnostic plan
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