Information Systems Project Management
Exam Practice Tests
Course Introduction
Information Systems Project Management introduces students to the principles, techniques, and tools required for successfully leading and managing projects within information systems environments. The course covers essential project management knowledge areas such as project initiation, planning, execution, monitoring, and closure, with special emphasis on managing scope, time, cost, quality, risk, and stakeholder communication. Students will explore methodologies like Agile and Waterfall, learn to use project management software, and discuss real-world challenges such as team dynamics, resource allocation, and change management. Through case studies and practical assignments, students gain hands-on experience in delivering information systems projects on time and within budget, while meeting organizational objectives.
Recommended Textbook
Successful Project Management with Microsoft Project 2010 5th Edition by Jack Gido
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Page 2
Chapter 1: Project Management Concepts
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Sample Questions
Q1) When establishing the project objectives, the objective must be agreed upon by the project sponsor.
A)True
B)False
Answer: True
Q2) Why should feedback be obtained from a project's sponsor?
Answer: Responses will vary.Responses should include that the project objectives have been accomplished, leaving the customer satisfied that the full scope of the work and deliverables were completed according to specifications, within budget, and on time. The performing phase is complete when the project objectives have been accomplished, leaving the customer satisfied that the full scope of the work and deliverables were completed according to specifications, within budget, and on time.
Q3) The project budget includes costs for each activity plus other project costs such as administrative costs and overhead costs.
A)True
B)False
Answer: True
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Chapter 2: Identifying and Selecting Projects
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Sample Questions
Q1) Describe the benefits and consequences of the project evaluation team reviewing each project against the project evaluation criteria before the committee meeting.
Answer: Responses will vary.Stakeholders could be employees, consumers, funding agency members, or community residents.Possible ways to gather the information could be surveys, focus groups, interviews, and analysis of available reports. Stakeholders could be employees, consumers, funding agency members, or community residents.Possible ways to gather the information could be surveys, focus groups, interviews, and analysis of available reports.
Q2) The RFP must include the customer requirements and the name of the sponsor's designee
A)True
B)False
Answer: False
Q3) The sponsor designee is the project manager of the project.
A)True
B)False
Answer: False
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Chapter 3: Developing Project Proposals
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Sample Questions
Q1) Materials that would be used for a construction project are
A) concrete truck delivery fees and permits.
B) people, money, and time.
C) lumber, windows, and paint.
D) rough carpenters, plumbers, and finishers.
Answer: C
Q2) The reputation of the company that announced the RFP should be evaluated as a factor as well as the reputation of the contractor when making a bid or no-bid decision.
A)True
B)False
Answer: True
Q3) The contract must clearly spell out
A) the names of those responsible for tasks.
B) the number of contact hours the contractor must have with the customer.
C) the deliverables the contractor is expected to provide.
D) the level of risk acceptable by the contractor.
Answer: C
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Chapter 4: Defining Scope, Quality, Responsibility, and Activity Sequence
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Sample Questions
Q1) An activity, also referred to as a task, is a defined piece of work that consumes effort by people and not necessarily time.
A)True
B)False
Q2) A project objective such as "complete the project" is too ambiguous because the customer and the contractor may have ______________of what is meant by "complete."
A) the same idea
B) different views
C) similar understanding
D) a clear thought
Q3) For some projects, the terms of payment may be tied to the customer's acceptance of certain deliverables.
A)True
B)False
Q4) At the beginning of the project it might not be possible to define all of the requirements, work elements, and deliverables at a detailed level.
A)True
B)False
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Chapter 5: Developing the Schedule
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Sample Questions
Q1) It is important to know what types of resources are available, in what quantities, and during what time periods to determine
A) that the project team will be larger than necessary to complete the project
B) how to enter resources into a project management information system.
C) if the right types of resources will be available in sufficient quantities during the time periods that the project requires.
D) that the project will be less expensive than estimated.
Q2) Positive slack indicates the maximum amount of time
A) that the activities on the critical path should be accelerated to complete the project by the required completion time.
B) that each of the activities in the project can be delayed without jeopardizing completion of the project by the required completion time.
C) that the activities with the positive slack should be accelerated to complete the project by the required completion time.
D) that the activities on a particular path can be delayed without jeopardizing completion of the project by the required completion time.
Q3) Schedule control involves four steps. List the four steps in order.
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Chapter 6: Resource Utilization
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Sample Questions
Q1) The statement, "Network diagrams illustrate the technical constraints among activities," means the activities are constrained because
A) each of the activities are independent from the other activities.
B) one activity cannot be started until the predecessors are finished.
C) the activities use different resources to be completed.
D) some activities use the same resources that may not be available.
Q2) The start of noncritical activities are delayed beyond their earliest start times (but not beyond their latest start times) in order to
A) schedule with a technical constraint.
B) schedule with a resource constraint.
C) level the costs of the project.
D) maintain a uniform level of required resources.
Q3) Activities can be delayed only to the point where all their positive slack is used up, as any further delays would cause the project to
A) increase costs of all the activities in the project.
B) extend beyond the project completion time.
C) be completed ahead of schedule.
D) increase its requirements for additional resources for all activities.
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Chapter 7: Determining Costs, Budget, and Earned Value
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Sample Questions
Q1) It is important to manage the cash flow on a project.
A)True
B)False
Q2) It's important that the person estimating the percent complete not only assess how much work has been performed but also consider
A) what work should have been done.
B) what work remains to be done.
C) what work others have to do on other projects.
D) the cost of the work.
Q3) Plot__________ curves on the same graph to reveal any trends toward improving or deteriorating cost performance.
A) AC, TBC, EV
B) actual cost and budgeted cost
C) CBC, CAC, and CEV
D) CBC, PV, and BCWS
Q4) It is good practice to have the person who will be responsible for the costs associated with the work make the cost estimates.
A)True
B)False
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Chapter 8: Managing Risk
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Sample Questions
Q1) _________ includes taking action to prevent or minimize the likelihood of occurrence or the impact of such unfavorable events.
A) Managing risk
B) Taking chances
C) Identifying the trigger point
D) Naming the person responsible for the risk response plan
Q2) Risks are prioritized based on
A) the likelihood of occurrence and degree of impact.
B) the order they are identified.
C) the gut feeling of the project team.
D) the priorities set in a different project.
Q3) If the risks seem _______, the contractor may decide to not bid on a proposed project.
A) too great
B) within reason
C) acceptable
D) easily mitigated
Q4) Establishing risk categories may help to identify and evaluate risks. List some categories to help identify risks.
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Chapter 9: Closing the Project
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Sample Questions
Q1) The purpose of identifying and documenting lessons learned is to capitalize on the knowledge and experience gained on the project in order to
A) improve performance on future projects.
B) create a large database of information.
C) establish a procedure of identification and documentation.
D) keep project team members busy.
Q2) The process of closing the project involves various actions, including
A) conducting a post-project evaluation.
B) listening to the customer to make sure of what is needed in the project.
C) evaluating and estimating the resources for the project.
D) performing the final work on tasks.
Q3) The ________ should prepare a written report of project performance including lessons learned and recommendations.
A) stakeholders
B) customer
C) project manager
D) CEO of the contractor's organization
Q4) Why should the project organization establish a knowledge base system for the organization?
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Chapter 10: The Project Manager
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Sample Questions
Q1) The project manager reviews the plan with the customer to gain endorsement and then sets up a project management information system for
A) recording the plan.
B) solidifying the agreement of the plan.
C) comparing actual progress to planned progress.
D) using technology to appear competent.
Q2) Gain experience is one of the ways to develop the skills necessary to be an effective project manager. Which of the following statements is false?
A) Each project presents a learning opportunity.
B) Limit project experiences to only those tasks that you can do well.
C) Projects aren't all the same.
D) Work on as many projects as you can.
Q3) The project manager uses the project as an opportunity to add value to each person's experience base so that all members of the project team are more knowledgeable and competent at the end of the project than when they started it.
A)True
B)False
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Chapter 11: The Project Team
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Sample Questions
Q1) It's important to start with a written statement of the problem, which gives
A) definition and boundaries to the problem.
B) a qualitative measure to the problem.
C) the team perspective to the problem.
D) ideas on how similar problems have been handled.
Q2) In the _______ phase of team development, interpersonal conflicts have been resolved.
A) forming
B) norming
C) storming
D) performing
Q3) Some circumstances during a project are debatable regarding misbehavior.
A)True
B)False
Q4) The evaluation scorecards are used to help determine A) the best solution.
B) the project manager's favorite solution.
C) the team's most popular solution.
D) the customer's accepted solution.
Q5) List examples of situations that provide an opportunity for unethical behavior:
Page 13
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Chapter 12: Project Communication and Documentation
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Sample Questions
Q1) Project team members should agree to changes without knowing whether they will necessitate additional person-hours.
A)True
B)False
Q2) Good listening skills are important if project team members are to be effective in communicating with one another and with the customer.
A)True
B)False
Q3) Making an outline of the presentation is optional.
A)True
B)False
Q4) Know the first two or three sentences of your presentation.
A)True B)False
Q5) It is important to wait for all the meeting attendees instead of starting the meeting on time.
A)True B)False
Q6) List the most common types of project meetings.
Page 14
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Chapter 13: Project Management Organizational Structures
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Sample Questions
Q1) A disadvantage of a functional organizational structure is that functional-type organizations can be insular with each component concerned about only its own performance.
A)True
B)False
Q2) ______ is found primarily in companies that are involved in very large projects.
A) An autonomous project organizational structure
B) A functional organizational structure
C) A matrix organizational structure
D) A project management office
Q3) A disadvantage of a functional organizational structure is that teamwork is emphasized, with much cross fertilization of ideas among functions.
A)True
B)False
Q4) In _______, one of the team members is designated as the project leader or manager.
A) an autonomous project organizational structure
B) a functional organizational structure
C) a matrix organizational structure
D) a project management office
Page 15
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Chapter 14: Project Management Information Systems
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Sample Questions
Q1) A critically important, feature in project management information systems is __________ features because some systems provide password access to the project management program itself, password access to individual project files, and password access to specific data within a project file.
A) The security and access rights
B) The budgeting and cost management
C) The sales and business development
D) The documentation management
Q2) An advantage of a project management information system is the record keeping because data can be kept on individual team members' schedules, each task, costs, and resources used.
A)True
B)False
Q3) _________ feature includes automated lead generation, client management, and a sales dashboard.
A) The communication
B) The budgeting and cost management
C) The sales and business development
D) The documentation management
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Page 16