Information Systems Fundamentals
Practice Exam
Course Introduction
Information Systems Fundamentals introduces students to the essential concepts and technologies underlying modern information systems in organizations. The course covers the components of information systems, including hardware, software, data, procedures, and people, and examines how these elements interact to support business operations and decision-making. Topics include system architectures, databases, networking, cybersecurity fundamentals, and the impact of information systems on organizational effectiveness and competitiveness. Students will explore case studies and practical applications, gaining foundational knowledge necessary for more advanced study in information systems and related fields.
Recommended Textbook
Experiencing MIS 5th Edition by David M. Kroenke
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Page 2
Chapter 1: The Importance of Mis
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Sample Questions
Q1) What is abstract reasoning?
Answer: Abstract reasoning is the ability to make and manipulate models:Constructing a model of the five components of an information system is an example of abstract reasoning.
Q2) ________ is the ability to make and manipulate models.
A) Abstract reasoning
B) Systems thinking
C) Social learning
D) Experimentation
Answer: A
Q3) Which of the following requirements should a password fulfill in order to be considered strong?
A) It should have five characters at the most.
B) It should contain a complete dictionary word.
C) It should not contain many special characters.
D) It should not contain your user name or company name.
Answer: D
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Chapter 2: Business Processes information Systems and Information
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Q1) Explain the importance of just barely sufficient data in the information age we live in.
Answer: Just barely sufficient data is data that is sufficient for the purpose for which it is generated,but just barely so:We live in an information age; one of the critical decisions that each of us has to make each day is what data to ignore:The higher one rises into management,the more data one will be given,and because there is only so much time,the more data one will need to ignore:So data should be sufficient,but just barely.
Q2) In an IS framework,________ is the bridge between the computer side on the left and the human side on the right.
A) hardware
B) software
C) information technology
D) data
Answer: D
Q3) Relevant data are those which aptly pertain both to the context and to the subject.
A)True
B)False
Answer: True
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Chapter 3: Organizational Strategy information Systems and Competitive Advantage
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Q1) The bargaining power of a customer is weak if ________.
A) the availability of a rival product is limited
B) the cost of switching to a substitute is low
C) competitors offer products with same benefits at lower prices
D) new entrants are offering a product that uses more recent technology
Answer: A
Q2) Competitive strategy determines an organization's value chain.
A)True
B)False
Answer: True
Q3) Which of the following competitive strategies does a company follow if it produces a uniquely formulated anti-ageing face cream targeted at women above the age of forty?
A) industry-wide low cost
B) industry-wide differentiation
C) focus low cost
D) focus differentiation
Answer: D
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Page 5
Chapter 4: Hardware and Software
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Q1) What are the drawbacks of developing custom application software for an organization?
Q2) Application programs can be processed by both client and server computers.
A)True
B)False
Q3) Code needed for the execution of thin-client application is loaded dynamically by a browser.
A)True
B)False
Q4) A client computer can be part of a public network.
A)True
B)False
Q5) CPU speed is expressed in cycles called ________.
A) hertz
B) bytes
C) bits
D) meters per second
Q6) A gigabyte is 1,024 terabytes.
A)True
B)False
Page 6
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Chapter 5: Database Processing
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Q1) Browser applications are thin-client applications that need not be pre-installed on the users' computers.
A)True
B)False
Q2) Which of the following is a DBMS product from Microsoft?
A) MySQL
B) SQL Server
C) DB2
D) Sybase ASE
Q3) A(n)________ is a program that is used to create,process,and administer a collection of self-describing integrated records.
A) decision support system (DSS)
B) knowledge management system (KMS)
C) database management system (DBMS)
D) enterprise planning system (EPS)
Q4) In a database,a key is a column or group of columns that identifies a unique row in a table.
A)True
B)False
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Chapter 6: The Cloud
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Q1) Which of the following is an advantage of using a private cloud over a virtual private cloud (VPC)?
A) Unlike a VPC, the infrastructure required for a private cloud can be built and operated easily.
B) A VPC gains significantly by using an elastic load balancer, whereas a private cloud does not use an elastic load balancer.
C) A VPC cannot be accessed from outside the organization, but a private cloud can be accessed from outside the organization.
D) Unlike a VPC, a private cloud does not require permission from regulating bodies to host sensitive data.
Q2) Which of the following is a reason why an internal information system (private internet)that uses Web services is not considered a cloud?
A) The number of servers is fixed in a private internet and is not made elastic.
B) Idle servers in a private internet are dynamically re-allocated.
C) It is generally not accessible outside the organization.
D) An organization maintains a private internet using its own resources.
Q3) Why is the term "elastic" used to describe the cloud?
Q4) What is a VPN and how does it work?
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Chapter 7: Organizations and Information Systems
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Q1) Which of the following is a characteristic of workgroup information systems?
A) isolated problems
B) informal procedures
C) resistance to change
D) 1000s of users
Q2) Which of the following is a function of EAI?
A) It is used to forecast sales and to create manufacturing plans to meet those forecasts.
B) It manages all the interactions with customers, from lead generation to customer service.
C) It creates information silos by departmentalizing applications.
D) It enables a gradual move to ERP.
Q3) Functional information systems are information systems used by a single individual. A)True
B)False
Q4) ERP is used to consolidate business operations into a single,consistent,computing platform.
A)True B)False
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Chapter 8: Social Media Information Systems
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Q1) What is social media?
Q2) Which of the following statements is true about viral hooks?
A) It is used to restrain information leaks from an organization.
B) It is used to enhance an organization's privacy on its SM sites.
C) It is designed to root out users who post junk content on an organization's SM site.
D) It is an inducement to pass communication along the tiers of a community.
Q3) Explain the people component of social media information systems (SMIS)with respect to the user and sponsor organizational roles.
Q4) Which of the following statements is a characteristic of user communities?
A) Social Media (SM) user communities are mostly based on geographic and familial ties.
B) Most users of SM belong to several different user communities.
C) In community-SM site relationships, the relationships in second-tier communities are disassociated from first-tier users.
D) A viral hook is an inducement to constrain communications between user communities.
Q5) What is social CRM?
Q6) What are defenders-of-belief communities?
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Chapter 9: Business Intelligence Systems
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Q1) Data marts are usually larger than data warehouses.
A)True
B)False
Q2) What is data granularity?
Q3) Publish results is the process of delivering business intelligence to the knowledge workers who need it.
A)True
B)False
Q4) Which of the following activities in the business intelligence process involves delivering business intelligence to the knowledge workers who need it?
A) data acquisition
B) BI analysis
C) publish results
D) data mining
Q5) Problematic data are referred to as ________.
A) rough data
B) clickstream data
C) granular data
D) dirty data
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Chapter 10: Information Systems Development
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Q1) When compared to program development,systems development is ________.
A) narrower in focus
B) less comprehensive
C) broader in scope
D) more technical
Q2) While designing ________,a development team must produce design documentation for writing computer code.
A) off-the-shelf-with-alteration software
B) custom-developed programs
C) off-the-shelf software
D) cloud-based systems
Q3) Explain the problems caused due to the systems development life cycle's waterfall nature.
Q4) ________ feasibility concerns whether the new information system fits within a company's customs,culture,charter,or legal requirements.
A) Technical
B) Cost
C) Schedule
D) Organizational
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Chapter 11: Information Systems Management
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Q1) The structure of the IS department typically remains unchanged among organizations.
A)True
B)False
Q2) It is a user's responsibility to install patches and fixes when asked to do so.
A)True
B)False
Q3) The purpose of the data administration staff is to protect data and information assets by establishing data standards and data management practices and policies.
A)True
B)False
Q4) The purpose of an information system is to help the organization accomplish its goals and objectives.
A)True
B)False
Q5) A user support representative installs software and repairs computer equipment.
A)True
B)False
Q6) Explain the rights of information systems users.
Page 13
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Chapter 12: Information Security Management
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Q1) Packet-filtering firewalls examine each part of a message and determine whether to let that part pass.
A)True
B)False
Q2) Which of the following is a synonym for phishing?
A) drive-by sniffing
B) email spoofing
C) IP spoofing
D) system hacking
Q3) A(n)________ includes how employees should react to security problems,whom they should contact,the reports they should make,and steps they can take to reduce further loss.
A) application design
B) procedure design
C) contingency plan
D) incident-response plan
Q4) The creation of a backup copy of all database content of an organization is a technical safeguard.
A)True
B)False
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Chapter 13: Collaboration Information Systems for Decision
Making problem Solving and Project Management
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Q1) Multiple versions of a document are created when a group of people collaborate.
A)True
B)False
Q2) Team rules are established during the planning phase of project management.
A)True
B)False
Q3) The purpose of the ________ phase of project management is to ensure that tasks are accomplished on time.
A) finalizing
B) starting
C) doing
D) planning
Q4) Differentiate between project data and project metadata.
Q5) Which of the following is the first and most fundamental collaboration purpose?
A) make decisions
B) become informed
C) manage projects
D) solve problems
Q6) What are the three levels of decision making?
Q7) Explain the three primary criteria for successful collaboration. Page 15
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Chapter 14: Collaborative Information Systems for Student Projects
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Q1) Which of the following statements is true of collaboration tools?
A) Users cannot add their own data to the default format of the task list in SharePoint.
B) Google Grid permits only the uploader to make changes to a task list.
C) It is possible to filter task lists to show only noncompleted tasks using SharePoint.
D) Google Grid allows only one user to edit a document at a time.
Q2) Which of the following is a content sharing technique in which the sender does not have any control or record of changes made to the shared content?
A) email with attachments
B) Windows WebApps
C) Google Docs
D) blog
Q3) A webinar is a virtual meeting in which attendees view one of the attendees' computer screens for a more formal and organized presentation.
A)True
B)False
Q4) Explain version control with a simple example.
Q5) What are the three sets of collaboration tools?
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Chapter 15: Mobile Systems
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Q1) If an organization wants to own any mobile device that employees connect to its network,the policy must be a part of the employee's contract.
A)True
B)False
Q2) A ________ application is a thick-client application that is designed to work with a particular operating system,and sometimes even designed to work only with a particular mobile device that runs that operating system.
A) native
B) virtual
C) remote
D) browser-based
Q3) Chrome is a term that refers to the ________ in a computer display.
A) Web applications
B) refresh rate
C) visual overhead
D) pixel density
Q4) State the advantages and disadvantages of employee use of mobile systems at work.
Q5) What are mobile systems?
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Chapter 16: Introduction to Microsoft Excel 2013
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Q1) In an Excel spreadsheet,the columns are identified by ________.
A) letters
B) numbers
C) Roman numerals
D) symbols
Q2) Which of the following is true of rows and columns in Excel?
A) To add a column, click on the name of the column after which you want to insert new columns.
B) To increase the size of a column, drag the line between the two columns in the column headings to the left.
C) To insert new rows, click the number of the row below which you want new rows, and select as many rows as you want to insert.
D) To decrease the height of a row, drag the line between the line numbers up.
Q3) You have entered a formula in the cell G9: Which of the following would occur if you press the F2 function key after selecting the cell G9?
A) The formula in G9 can be edited without retyping the entire formula.
B) The formula will be copied to the clipboard.
C) A graph is created based on the cells that appear in the formula.
D) The formula in the cell will be locked.
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Chapter 17: Database Design
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Q1) Database practitioners classify tables into various normal forms according to the kinds of problems they have.
A)True
B)False
Q2) A(n)________ notation signifies that an adviser can be related to many students and that a student can be related to many advisers.
A) 1:N
B) N:M
C) N:1
D) N:N
Q3) Which of the following is a highly popular technique for creating a data model with which the developers describe the content of a database by defining what is to be stored in the database and the associations among them?
A) entity-relationship (E-R) data model
B) Unified Modeling Language (UML)
C) object-relational model
D) data integrity model
Q4) Explain the role of users in designing a database.
Q5) How is a data model transformed into a database design?
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Chapter 18: Using Microsoft Access 2013
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Q1) Access opens a new database by ________.
A) creating a default table named Table A1
B) creating a default table named Table A
C) creating a default table named Table 1
D) asking the user to name his/her table
Q2) How can a user generate reports in Microsoft Access?
Q3) In Microsoft Access,relationships can be defined by selecting the DATABASE TOOLS tab.
A)True
B)False
Q4) Relationships can be defined in Microsoft Access by selecting the ________ tab in the ribbon.
A) DATABASE TOOLS
B) EXTERNAL DATA
C) CONNECTIONS
D) ADD-ONS
Q5) Explain the procedure for establishing a relationship between two tables in Microsoft Access.
Q6) What steps must a database designer take before creating a database with Access?
21
Q7) Explain the procedure for creating a new database using Microsoft Access.
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Chapter 19: Using Excel and Access Together
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Q1) How are group totals created in Access?
Q2) Which of the following shows the correct sequence of steps for creating a pie chart in Microsoft Excel?
A) Add Charts Pie
B) Insert Illustrations Pie
C) Diagrams Illustrations Pie
D) Insert Charts Pie
Q3) Which of the following is true of import/export of data from Access to Excel?
A) Data can only be transferred by exporting the data into a text file and then importing that text data.
B) Delimited text files cannot be imported into both Excel and Access.
C) The import/export process maintains an active connection to the source of the data.
D) If data in Access is changed, the data must be re-imported into Excel to be up-to-date.
Q4) A data table is a subset of the cells in a worksheet that has a unique name and is used to transfer data from Excel to Access.
A)True
B)False
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Chapter 20: Network and Cloud Technology
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Q1) The IEEE 802.3 protocol standard is also known as ________.
A) TCP/IP
B) Ethernet
C) Bluetooth
D) HTTP
Q2) Which of the following refers to an address on the Internet?
A) File Transfer Protocol
B) Digital Subscriber Line
C) Uniform Resource Locator
D) Internet Service Provider
Q3) What is a domain name? What is the procedure to get a domain name?
Q4) A(n)________ connects computers at different geographic locations.
A) LAN
B) WAN
C) Ethernet
D) SOHO LAN
Q5) An HTTPS connection is a secure connection.
A)True
B)False
Q6) What are the three important functions of an ISP?
Page 23
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Chapter 21: Enterprise Resource Planning ERP Systems
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Q1) In the future,which of the following Microsoft products is likely to be a true ERP product for larger organizations?
A) Solomon
B) Nav
C) AX
D) GP
Q2) Infor Business Cloud is an ERP solution that can be installed on a customer's servers and managed by Infor personnel.
A)True
B)False
Q3) Which of the following is a manufacturing activity that must be included in a true ERP product?
A) inventory management
B) quality control
C) customer support
D) benefits administration
Q4) Infor Business Cloud is available as IaaS (infrastructure as a service).
A)True
B)False
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Chapter 22: Supply Chain Management
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Q1) The bullwhip effect can be eliminated by planning inventory based on each organization up the supply chain.
A)True
B)False
Q2) The Automated Clearing House system among banks is an example of an inter-enterprise system.
A)True
B)False
Q3) The ________ is a factor of information that can be transactional,such as orders and order returns,or it can be informational,such as the sharing of inventory and customer order data.
A) purpose
B) means
C) availability
D) direction
Q4) Which of the following refers to the way organizations share their information?
A) means
B) purpose
C) availability
D) intent
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Chapter 23: Hyper-Social Organizations and Knowledge Management
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Q1) Knowledge management can improve the effectiveness and efficiency of a process.
A)True
B)False
Q2) Which of the following factors inhibit knowledge sharing in hyper-social organizations?
A) employees' reluctance to exhibit their ignorance
B) strong collaboration among employees
C) the extroversive nature of employees
D) strong endorsements to employees on sharing ideas
Q3) The documents in content management systems exist in isolation from each other.
A)True
B)False
Q4) The largest collection of documents ever assembled exists on the Internet,and the world's best known document search engine is ________.
A) Yahoo
B) Bing
C) Google
D) AltaVista
Page 26
Q5) What are the alternatives to content management applications?
Q6) What are expert systems?
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Chapter 24: Database Marketing
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Q1) The ratio of confidence to the base probability of buying an item is called support.
A)True
B)False
Q2) A cross-selling opportunity is created when a consumer purchases only a single product.
A)True
B)False
Q3) A market-basket analysis shows the products that customers tend to buy together.
A)True
B)False
Q4) In market-basket terminology,the ratio of confidence to the base probability of buying an item is called ________.
A) cohesion
B) support
C) confidence
D) lift
Q5) Market-basket analysis is used to explore cross-selling opportunities.
A)True
B)False
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Chapter 25: Reporting Systems and OLAP
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Q1) For query reports,the report delivery system serves as an intermediary between a user and a report generator.
A)True
B)False
Q2) In the case of online analytical processing,the presentation of a measure with associated dimensions is referred to as an ________.
A) OLAP database
B) OLAP server
C) OLAP service
D) OLAP cube
Q3) Which of the following is a drawback of OLAP reports?
A) They have a single or no dimension.
B) Their format is static in nature.
C) They require a lot of computing power.
D) They can perform arithmetic operations only on single sets of data.
Q4) How does a reporting system obtain the necessary data to generate reports?
Q5) Query reports allow users to dynamically change report grouping structures. A)True
B)False
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Chapter 26: Geographic Information Systems GIS
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Q1) Raster maps overcome the deficiencies of vector maps but are difficult to create.
A)True
B)False
Q2) How does the Military Grid Reference System (MGRS)work?
Q3) Which of the following statements is true of raster maps?
A) They consist of points, lines, and shapes.
B) They become blurry when enlarged.
C) They do not distort straight lines.
D) They have features that are readily identifiable by GIS applications.
Q4) Which of the following is a drawback of vector maps?
A) They become blurry when enlarged.
B) They make straight lines appear distorted and irregular.
C) Their construction requires human involvement in most cases.
D) Their features cannot be readily identified by GIS applications.
Q5) What is a map projection?
Q6) Once created,vector maps scale perfectly.
A)True
B)False
Q7) What is asset tracking?
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Chapter 27: Systems Development Project Management
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Q1) Large-scale systems development requires extended development intervals that extend up to 5 years.
A)True
B)False
Q2) Which of the following is a characteristic of large-scale systems development projects?
A) short development intervals
B) single development site
C) avoidance of system localization
D) 50-100 development team members
Q3) ________ is a knowledge area that concerns the creation of contracts with outside vendors for services,materials,and outsourcing of functions.
A) Communications management
B) Quality management
C) Project integration
D) Procurement management
Q4) The critical path is a hierarchy of the tasks required to complete a project.
A)True
B)False
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Chapter 28: Agile Development
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Q1) According to the scrum essentials,when is a project said to be done?
Q2) What are the principles of agile development methodologies?
Q3) As teams work together,they will learn the total number of points of work they can accomplish each scrum period: That term is called the team's ________.
A) velocity
B) speed
C) momentum
D) vector
Q4) According to the systems development life cycle (SDLC),the progress from requirements to implementation is nonlinear.
A)True
B)False
Q5) Agile development methodologies are applicable only to team projects on information systems.
A)True
B)False
Q6) "Test as you go" is a principle of the SDLC.
A)True
B)False
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Chapter 29: Business Process Management
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Q1) While processing a purchase order,if the customer's request for special terms is disapproved,the cost of checking availability and credit is wasted.
A)True
B)False
Q2) A customer's credit is checked before checking availability of goods in order to
A) increase the rate of credit approval of customers
B) arrange for the special terms requested
C) prevent the wastage of shipping-verification labor
D) align the processes with organizational goals
Q3) In which of the following types of BPM scopes does problem resolution occur via committee and policy?
A) functional
B) departmental
C) inter-enterprise
D) enterprise
Q4) Give an example to illustrate how business processes fail to work when misaligned with the organization's goals.
Q5) Describe business process management (BPM)in brief.
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Chapter 30: International Mis
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40 Verified Questions
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Sample Questions
Q1) The phenomenon in which the variability in the size and timing of orders increases at each stage of the supply chain is known as the ________ effect.
A) accelerator
B) butterfly
C) bullwhip
D) rainbow
Q2) Because of the ________ effect,a dollar spent will contribute two or three dollars of activity to the economy.
A) distribution
B) bullwhip
C) butterfly
D) accelerator
Q3) Which of the following is an issue related to global databases?
A) Often, data transmission speeds are too slow to process data from a single geographic location.
B) A single database increases data integrity problems.
C) A single database is ideal for companies that use multiple languages.
D) With a single database, it is not possible to have an integrated view of the customer or the organization's operations.
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