Information Systems for Managers
Textbook Exam Questions
Course Introduction
Information Systems for Managers explores the strategic role of information technology in contemporary organizations. This course introduces students to the concepts, tools, and applications of information systems that support managerial decision-making, competitive advantage, and organizational efficiency. Topics include system design and implementation, enterprise resource planning, data management, cybersecurity, and the alignment of IT strategy with business goals. Through case studies and real-world examples, managers will learn to leverage technology for innovation, operational effectiveness, and tactical and strategic leadership in diverse business environments.
Recommended Textbook Information Systems Today Managing in the Digital World 6th Edition by Joe Valacich
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11 Chapters
1122 Verified Questions
1122 Flashcards
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Page 2
Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) ________ refers to physical computer equipment,such as the computer monitor,central processing unit,or keyboard.
A) Adware
B) Malware
C) Stealware
D) Hardware
E) Spyware
Answer: D
Q2) With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n)________ system.
A) geographic planning
B) management information
C) electronic commerce
D) virtualization
E) social software
Answer: B
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Page 3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Most organizations have three general decision-making levels: operational,managerial,and executive.
A)True
B)False
Answer: True
Q2) With respect to general approaches for applying freeconomics to various industries,sale price of one item being reduced in order to sell something else of value is called ________ approach.
A) labor exchange
B) gift economy
C) freemium
D) zero marginal cost
E) cross subsidies
Answer: E
Q3) The inability to react to local market conditions is a major disadvantage of firms pursuing a multidomestic business strategy.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Flashcards
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Sample Questions
Q1) Which of the following statements is true about an IP address?
A) The format of an IP address is a 64-bit numeric address.
B) It is written as eight numbers separated by periods.
C) Each number separated by periods can have any number between 0 to 999.
D) It can be used to navigate to particular Web addresses.
E) It is written as a number with a period at the end
Answer: D
Q2) A fundamental component of the IS infrastructure is the ________,that is,the computers that run the applications and databases necessary for processing transactions or analyzing business data.
A) protocol
B) archival storage
C) hardware
D) system software
E) data center
Answer: C
Q3) IP cannot be used to transmit video data.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Enabling Business-to-Consumer Electronic Commerce
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Sample Questions
Q1) Which of the following actions explains mass customization?
A) Firms tailor their products and services to meet a customer's particular needs on a large scale.
B) Firms provide immediate communication and feedback to and from customers.
C) Firms provide ways for clients and firms to conduct business online without human assistance.
D) Firms market their products and services over vast distances.
E) Firms link Web sites to corporate databases to provide real-time access to personalized information.
Q2) A click-and-mortar business strategy is also referred to as a ________ business strategy.
A) click-and-flip
B) brick-and-mortar
C) click-only
D) bricks-and-clicks
E) brick-and-flip
Q3) The menu-driven pricing scheme transcends the reverse pricing system.
A)True
B)False
Q4) List and define the stages of business-to-consumer electronic commerce.
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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Sample Questions
Q1) Changes made to the content on a wiki cannot be reverted. A)True
B)False
Q2) Which of the following statements is true about a Real Simple Syndication (RSS)feed?
A) It is used to increase brand awareness through the network effect.
B) It is used to disseminate information to a narrow audience.
C) It is used to market the product without the audience realizing it.
D) It is used to enable people to work in more flexible ways on a variety of Internet-related projects.
E) It is used to access the most current blogs,podcasts,videos,and news stories.
Q3) Typically,shared content is hosted on media sharing sites; however,the content can also be embedded into other sites.
A)True B)False
Q4) Social media is a classification of Web 2.0 applications. A)True B)False
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Q5) Define viral marketing.Mention some of the forms that can be taken by viral marketing.
Chapter 6: Enhancing Business Intelligence Using Information Systems
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Sample Questions
Q1) An attribute is also referred to as a ________.
A) form
B) record
C) field
D) query
E) bot
Q2) Which of the following is used for Web content mining?
A) clustering
B) online analytical processing
C) neural networks
D) Web crawler
E) data reduction
Q3) ________ is the process of grouping related records together on the basis of having similar values for attributes.
A) Normalization
B) Data mining
C) Clustering
D) Inferencing
E) Slicing and dicing
Q4) Describe geographic information systems.
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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Sample Questions
Q1) Internally focused systems coordinate business processes with customers,suppliers,and business partners.
A)True
B)False
Q2) Inbound logistics involves business activities associated with ________.
A) distributing end products within the order-to-cash business process
B) creating marketing literature
C) communicating with potential and existing customers
D) receiving and stocking raw materials,parts,and products
E) order processing
Q3) Briefly explain enterprise resource planning core components.
Q4) In the context of core business processes,which of the following uses a push-based approach?
A) order-to-cash
B) procure-to-pay
C) production-to-order
D) make-to-stock
E) make-to-order
Page 9
Q5) Write a short note on the rise of enterprise systems.
Q6) Briefly explain the order-to-cash process.
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Page 10
Chapter 8: Strengthening Business-to-Business
Relationships via Supply Chain and Customer Relationship
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Sample Questions
Q1) Collaborative customer relationship management enhances communication by understanding customer history and current needs.
A)True
B)False
Q2) Computer maker,Dell,realized the problems with keeping large inventories,especially because of the fast rate of obsolescence of electronics components.Dell now keeps only about two hours of inventory in its factories.The company is most likely using a
A) scan-based trading system
B) customer-managed inventory system
C) just-in-time inventory management system
D) vendor-managed inventory system
E) just-in-case inventory management system
Q3) Sales force automation improves the effectiveness of the marketing function by providing an improved understanding of market conditions,competitors,and products.
A)True
B)False
Q4) Briefly describe the information flow element of a supply chain.
Q5) List the ways in which collaborative CRM enhances communication.
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) An enterprise license is also known as a(n)________ license.
A) shrink-wrap
B) volume
C) click-wrap
D) shareware
E) implied
Q2) After systems analysis,the next phase in the systems development life cycle is
A) systems implementation
B) systems operation
C) systems planning
D) systems maintenance
E) systems design
Q3) Processing logic represents the way in which data are transformed.
A)True
B)False
Q4) The first phase of the systems development lifecycle is systems design.
A)True
B)False
Q5) Describe the steps in the external acquisition process for information systems.
Page 12
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Chapter 10: Securing Information Systems
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Sample Questions
Q1) An account management policy explains technical controls on all organizational computer systems,such as access limitations,audit-control software,firewalls,and so on.
A)True
B)False
Q2) Employees steal time on company computers to do personal business.This can be considered as an example of ________.
A) unauthorized access
B) hacking
C) Web vandalism
D) cyberstalking
E) embezzlement
Q3) Detective controls are used to prevent any potentially negative event from occurring,such as preventing outside intruders from accessing a facility.
A)True
B)False
Q4) Explain the concept of disaster planning in organizations.
Q5) Suggest a few safeguards that organizations can employ to secure their facilities infrastructure.
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Chapter 11: Foundations of Information Systems Infrastructure
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Sample Questions
Q1) Which of the following is an input device used to enter information into computers?
A) microprocessor
B) keyboard
C) inkjet printer
D) e-paper
E) monitor
Q2) Secondary storage is located on the motherboard and is used to store the data and programs currently in use.
A)True
B)False
Q3) A ________ occurs if a read/write head for some reason touches one of the disks in a hard drive,leading to a loss of data.
A) head crash
B) click of death
C) bad sector
D) disk compression
E) base isolation
Q4) Write a brief note on object-oriented programming languages.
Q5) Describe the primary storage used in computer systems.
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