Information Systems for Managers Pre-Test Questions
Course Introduction
Information Systems for Managers explores the strategic role of information technology in modern organizations. This course examines how managers can leverage information systems to improve decision making, optimize business processes, and gain competitive advantage. Topics include the alignment of IT with business strategy, the fundamentals of systems development, data management, cybersecurity, and emerging technologies such as artificial intelligence and cloud computing. Through case studies and practical applications, students develop the skills needed to evaluate, implement, and manage information systems effectively in a managerial context.
Recommended Textbook
Essentials of Management Information Systems 10th Edition by Kenneth C. Laudon
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12 Chapters
1080 Verified Questions
1080 Flashcards
Source URL: https://quizplus.com/study-set/1781
Page 2
Chapter 1: Business Information Systems in Your Career
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/35429
Sample Questions
Q1) Assume you work for a package delivery service in a major metropolitan area and that the business has been losing customers for several years.You have been asked to find a solution to this problem,perhaps one which uses modern information technologies.What is the correct way to proceed?
A)Look for solutions,evaluate the solutions,identify the problem more clearly,and then implement the solution.
B)Think about what solutions can be implemented,look for solution designs,evaluate the designs,and then implement the solution.
C)Identify the problem,design alternative solutions,choose the best solution,and then implement the solution.
D)Design solutions,evaluate and identify the problems,choose the best solution,and then implement the solution.
Answer: C
Q2) Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.
A)True
B)False
Answer: True
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3
Chapter 2: Global E-Business and Collaboration
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Second Life is an example of a:
A)virtual world.
B)wiki.
C)social networking site.
D)mind mapping tool.
Answer: A
Q2) The term "management information systems" designates a specific category of information systems serving:
A)integrated data processing throughout the firm.
B)transaction process reporting.
C)senior management.
D)middle management functions.
Answer: D
Q3) Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?
A)ESS
B)TPS
C)MIS
D)DSS
Answer: B
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Chapter 3: Achieving Competitive Advantage With Information Systems
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Discuss the ways information systems can be used to improve quality.
Answer: Information systems can help improve quality by reducing the number of steps and time taken to manufacture the product.The fewer and simpler the steps,the fewer occasions for human error to be introduced.Reducing the length of time taken in producing a product will also help limit mistakes,because shorter cycle times mean that problems are caught earlier,and that production tasks are easier to understand and perform.
Information systems can also improve quality by providing analysis tools for measuring the success of procedures,establishing standards,and measuring performance against those standards (benchmarking).Information systems can play a key role in improving and automating design and production,as in the use of CAD.The ability of information systems to easily record and analyze customer data,as well as automate,customize,and improve customer service,also contributes to the overall quality of the product or service.
Q2) Which of the following best describes business globalization?
A)Businesses whose suppliers are located overseas
B)Businesses selling their products worldwide
C)Businesses moving manufacturing overseas
D)All of the above.
Answer: B
Page 5
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Chapter 4: IT Infrastructure: Hardware and Software
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The floppy disk used by earlier generation PCs for portable storage has now been largely replaced by:
A)CDs.
B)flash drives.
C)DVDs.
D)hard disks.
Q2) ________ is free software created and updated by a worldwide community of programmers.
A)An app
B)Open-source software
C)Cloud-based software
D)A Web service
Q3) Today,most system and application software is custom built by in-house programmers.
A)True
B)False
Q4) Software localization refers to the entire process of converting software to operate in a second language.
A)True
B)False
Page 6
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Chapter 5: Foundations of Business Intelligence: Databases and Information Management
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Data administration is a special organizational function that manages the policies and procedures through which data can be managed as an organizational resource.
A)True
B)False
Q2) Which of the following statements about data warehouses is not true?
A)They store supply data to be used across the enterprise for management analysis and decision making.
B)Data warehouse systems provide a range of ad hoc and standardized query tools,analytical tools,and graphical reporting facilities.
C)They may include data from Web site transactions.
D)Data warehouse systems provide easy-to-use tools for managers to easily update data.
Q3) An information policy specifies the procedures and rules for defining the structure and content of corporate databases.
A)True
B)False
Q4) Identify and describe the three basic operations used to extract useful sets of data from a relational database?
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Chapter 6: Telecommunications, the Internet, and Wireless Technology
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) In a telecommunications network architecture,a protocol is:
A)a device that handles the switching of voice and data in a local area network.
B)a standard set of rules and procedures for control of communications in a network.
C)a communications service for microcomputer users.
D)the main computer in a telecommunications network.
Q2) You have been hired by a small new Web design firm to set up a network for its single office location.The network is primarily needed for exchanging files,accessing and managing beta Web sites on their Web server,and connecting to the Internet.The firm hires many freelancers who come into the office on an ad hoc basis and it does not have a lot of money to spend on infrastructure.What type of network will you recommend?
Q3) Which signal types are represented by a continuous waveform?
A)Laser
B)Optical
C)Digital
D)Analog
Q4) How are RFID systems used in inventory control and supply chain management?
Q5) Identify the layers of the Department of Defense reference model for TCP/IP,and describe how this model works.
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Chapter 7: Securing Information Systems
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Which of the following is not an example of a computer used as a target of crime?
A)Knowingly accessing a protected computer to commit fraud
B)Accessing a computer system without authority
C)Illegally accessing stored electronic communication
D)Threatening to cause damage to a protected computer
Q2) High-availability computing is also referred to as fault tolerance.
A)True
B)False
Q3) The term cracker is used to identify a hacker whose specialty is breaking open security systems.
A)True
B)False
Q4) ________ identify the access points in a Wi-Fi network.
A)NICs
B)Mac addresses
C)URLs
D)SSIDs
Q5) Why is software quality important to security? What specific steps can an organization take to ensure software quality?
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Chapter 8: Achieving Operational Excellence and Customer
Intimacy: Enterprise Applications
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/35436
Sample Questions
Q1) In order to achieve maximum benefit from an enterprise software package,a business:
A)customizes the software to match all of its business processes.
B)uses only the processes in the software that match its own processes.
C)changes the way it works to match the software's business processes.
D)selects only the software that best matches its existing business processes.
Q2) Enterprise software is built around thousands of predefined business processes that reflect:
A)the firm's organization.
B)industry goals.
C)best practices.
D)cutting edge workflow analyses.
Q3) Supply chain execution systems enable the firm to generate demand forecasts for a product and to develop sourcing and manufacturing plans for that product.
A)True
B)False
Q4) Identify five benefits of customer-relationship management systems.
Q5) What additional complexities are faced in global supply chains? How does the Internet help in managing global supply chains?
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Chapter 9: E-Commerce: Digital Markets,digital Goods
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Web site tracking software can log the path a customer took through the web site,the time spent on the site,and what geographic area,in general,the customer is from,all of which can help in customer analysis.It can also log the customer's operating system and which browser the customer is using.How could these last two data items be of interest to a company? Give examples.
Q2) Describe the overall process and main decisions involved in planning a new e-commerce site.
Q3) In which of the following revenue models does a Web site charge a fee for access to some or all of its offerings on a continual,regular basis?
A)Subscription
B)Free/freemium
C)Transaction fee
D)Sales
Q4) Because of outsourcing and increased automation,the costs of system maintenance and content creation have fallen and typically make up less than a quarter of Web site budgets.
A)True
B)False
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Chapter 10: Improving Decision Making and Managing Knowledge
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) In a parameterized report,users can:
A)drill down to more finely grained information.
B)create their own reports based on custom queries.
C)view overall firm performance data.
D)view data according to different dimensions of the data.
Q2) Expert systems:
A)solve problems too difficult for human experts.
B)are based on DO WHILE rules.
C)work in very limited domains.
D)share characteristics with mainframe computing.
Q3) Neural network applications in medicine,science,and business address problems in all of the following except:
A)pattern classification.
B)prediction.
C)control and optimization.
D)generalization.
Q4) Fuzzy logic is used to express relationships very generally.
A)True
B)False
Q5) Why are knowledge workers so important to an organization?
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Chapter 11: Building Information Systems and Managing Projects
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90 Flashcards
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Sample Questions
Q1) Object-oriented development could potentially reduce the time and cost of writing software because:
A)object-oriented programming requires less training.
B)iterative prototyping is not required.
C)objects are reusable.
D)a single user interface object can be used for the entire application.
Q2) In a data flow diagram,external entities are represented by:
A)rounded boxes
B)square boxes
C)circles
D)open rectangles
Q3) User concerns and designer concerns are usually the same at the beginning of the project.
A)True
B)False
Q4) Documentation reveals how well the system has met its original objectives.
A)True
B)False
Page 13
Q5) What qualities of object-oriented development make this method especially suitable for Internet applications?
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Chapter 12: Ethical and Social Issues in Information Systems
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90 Flashcards
Source URL: https://quizplus.com/quiz/35440
Sample Questions
Q1) Advertisers use ________ in order to display more relevant ads based on user's search and browsing history.
A)behavioral targeting
B)web bugs
C)NORA
D)intelligent agents
Q2) How does the use of electronic voting machines act as a "double-edged sword?" What moral dimensions are raised by this use of information technology?
Q3) In the information age,the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of:
A)family and home.
B)property rights and obligations.
C)system quality.
D)quality of life.
Q4) Most American and European privacy law is based on a set of five principles called COPPA.
A)True
B)False
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