Information Systems for Managers
Exam Solutions
Course Introduction
Information Systems for Managers explores the crucial role that information technology plays in modern organizations. The course provides an overview of core information systems concepts, including database management, enterprise systems, decision support, and cybersecurity. Students will learn how managers leverage these systems to improve decision-making, enhance business operations, and gain competitive advantage. Through case studies and practical examples, the course emphasizes strategic alignment between IT and business goals, ethical considerations, and the challenges of managing information systems in a rapidly evolving technological landscape.
Recommended Textbook
Using MIS 9th Edition by David M. Kroenke
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12 Chapters
1203 Verified Questions
1203 Flashcards
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Page 2
Chapter 1: The Importance of Mis
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Sample Questions
Q1) Data is worth its cost when an appropriate relationship exists between the cost of data and its value.
A)True
B)False
Answer: True
Q2) Which of the following components of an information system is the easiest to change and results in the least amount of organizational disruption?
A)hardware
B)software
C)database
D)procedures
Answer: A
Q3) A person who is good at collaboration will avoid giving critical feedback to others.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Carl, the information technology head at Cloud Denim, a clothing company, has to update the enterprise software system used by the organization. He is responsible for determining the hardware and software that would be required to implement the new system. Carl's decisions, in this case, are ________.
A)operational
B)strategic
C)procedural
D)managerial Answer: B
Q2) A company's top managers meet to decide on a potential merger with one of its competitors. They discuss various aspects of the merger, such as business valuations and conducting due diligence. This is an example of ________ decision making.
A)asynchronous
B)unstructured
C)structured
D)operational Answer: B
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Which of the following employees performs a support activity in the value chain?
A)Jackson is involved in the development of technological infrastructure.
B)Sofia is a member of the recruitment team.
C)Nathaniel is in charge of setting up contractual agreements with vendors.
D)Nora is a financial analyst who rates and gives investment advice.
Answer: C
Q2) Identify the principle of competitive advantage that is associated with product implementations.
A)lock in customers
B)enhance services
C)lock in suppliers
D)establish alliances
Answer: B
Q3) Which of the following is most likely to change in the next ten years?
A)model of business strategy
B)competitive advantage mechanism
C)relationship between competitive advantage and information systems
D)pace of integration of new technology
Answer: D
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Page 5
Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) A ________ is also called "the brain" of the computer.
A)network card
B)motherboard
C)thumb drive
D)central processing unit
Q2) Linux is high-priced and closed source software developed by Google.
A)True
B)False
Q3) The term open source means that the source code of the program is not available to the public.
A)True
B)False
Q4) Which of the following refers to a small, portable storage device that can be used to back up data and transfer it from one computer to another?
A)USB flash drive
B)projector
C)mouse
D)barcode scanner
Q5) Explain the two types of application programs.
Q6) What are the disadvantages of employee use of mobile systems at work?
Page 6
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Chapter 5: Database Processing
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Sample Questions
Q1) Which of the following notations in an E-R diagram means that the entity is optional and a relationship need not have an entity of that type?
A)vertical bar
B)arrow
C)double line
D)small oval
Q2) A ________ is a collection of forms, reports, queries, and programs that serves as an intermediary between users and database data.
A)database application
B)database design
C)data field
D)data model
Q3) Explain the functioning of browser applications.
Q4) NoSQL databases refer to nonrelational databases that support very high transaction rates processing relatively simple data structures, replicated on many servers in the cloud.
A)True
B)False
Q5) What is the purpose of a database?
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Chapter 6: The Cloud
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Sample Questions
Q1) What are remote action systems? Explain with the help of examples.
Q2) Which of the following is a characteristic of cloud-based hosting?
A)unknown cost structure
B)full control of data location
C)no obsolescence
D)in-depth visibility of security
Q3) A URL consists of a protocol followed by a domain name or public IP address.
A)True
B)False
Q4) A computer that supports 10/100/1000 Ethernet allows for 10, 100, or 1000 ________ per second.
A)megabytes
B)megabits
C)kilobytes
D)kilobits
Q5) Define the cloud, and discuss its attributes.
Q6) Explain the relevance of cloud-based hosting today.
Q7) smtp is the protocol used between browsers and Web servers.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) When an organization has inconsistent duplicated data, it is said to have a(n)________.
A)information silo
B)data integrity problem
C)error of omission
D)data segregation problem
Q2) ________ are predesigned procedures for using software products.
A)Inherent processes
B)Triggers
C)Modules
D)Service descriptions
Q3) Which of the following is true of implementing new enterprise systems?
A)It poses no risks.
B)It is expensive and can be well over the budget.
C)It does not require updates.
D)It is simple and adaptable.
Q4) CRM is an example of a structured inter-enterprise information system.
A)True
B)False
Q5) List the problems associated with information silos.
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) The primary risk of peer-to-peer support is loss of control.
A)True
B)False
Q2) One of the major sources of user-generated content (UGC)problems is inappropriate content.
A)True
B)False
Q3) Explain each element in the SLATES model.
Q4) ________ measures the frequency that someone who clicks on an ad makes a purchase, "Likes" a site, or takes some other action desired by the advertiser.
A)Pay-per-click
B)Conversion rate
C)Folksonomy
D)Enterprise 2.0
Q5) Connection data is data about relationships.
A)True
B)False
Q6) Explain the role of social media (SM)in human resources.
Q7) Explain the types of data in social media.
Page 10
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Business intelligence (BI)systems have four standard components called hardware, software, data, and procedures.
A)True
B)False
Q2) Which of the following statements is true about unsupervised data mining?
A)Analysts do not create a model or hypothesis before running the analysis.
B)Neural networks are a popular unsupervised data mining application.
C)Unsupervised data mining requires tools such as regression analysis.
D)Data miners develop a model prior to the analysis and apply statistical techniques to data.
Q3) ________ is the process of obtaining, cleaning, organizing, relating, and cataloging source data.
A)Data entry
B)Data acquisition
C)Data mining
D)Data encryption
Q4) Cluster analysis is used to identify groups of entities that have similar characteristics.
A)True
B)False
Page 11
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Chapter 10: Information Systems Security
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Sample Questions
Q1) Email spoofing is a synonym for ________.
A)hacking
B)phishing
C)usurping
D)sniffing
Q2) Sniffing occurs when an intruder uses another site's IP address to masquerade as that other site.
A)True
B)False
Q3) A ________ examines each part of a message and determines whether to let that part pass.
A)packet-filtering firewall
B)private key
C)mail server
D)wardriver
Q4) Spoofing occurs when a person receives a confidential text message by mistake.
A)True
B)False
Q5) Define threat, vulnerability, safeguard, and target.
Q6) How will computer crime change in the coming years?
Page 12
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Chapter 11: Information Systems Management
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Sample Questions
Q1) How does outsourcing help reduce costs?
Q2) Which of the following is a form of outsourcing hardware infrastructure?
A)acquiring licensed products
B)Infrastructure as a service (IaaS)cloud hosting
C)Software as a Service (SaaS)
D)business function
Q3) An organization should protect a user's computer and its files.
A)True
B)False
Q4) In the information systems (IS)industry, a technical writer develops test plans, and designs and writes automated test scripts.
A)True
B)False
Q5) Describe a steering committee and explain the role of the chief information officer (CIO)in the steering committee.
Q6) List any four rights of users of information systems.
Q7) Describe the typical responsibilities of a chief technology officer (CTO).
Q8) Describe the different outsourcing alternatives for hardware, software, data, and procedures.
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Chapter 12: Information Systems Development
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Sample Questions
Q1) Which of the following are the dimensions of feasibility?
A)planning, process, technical, and schedule feasibility
B)operational, strategic, technical, and tactical feasibility
C)cost, schedule, technical, and organizational feasibility
D)schedule, process, technical, and competitive feasibility
Q2) Brooks' Law states that adding more people to a late project reduces the need for coordination.
A)True
B)False
Q3) Which of the following is true of paired programming?
A)Two team members write the same program by coordinating from different locations.
B)Two programs are run simultaneously on one device.
C)Two processors are required to run one program.
D)Two programmers share the same computer to write a computer program together.
Q4) The final phase of the systems development life cycle (SDLC)is ________.
A)implementing the system
B)determining the requirements
C)maintaining the system
D)designing system components
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