Information Systems for Managers
Chapter Exam Questions
Course Introduction
Information Systems for Managers introduces the fundamental concepts and strategic importance of information systems within modern organizations. The course covers the role of information systems in supporting business operations, decision-making, and competitive advantage. Topics include systems theory, data management, enterprise resource planning, e-commerce, cybersecurity, and emerging technologies. Through case studies and practical applications, students learn how managers can leverage information systems to improve organizational efficiency, foster innovation, and navigate challenges in a digital business environment.
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Principles of Information Systems 1st Canadian Edition by Ralph Stair
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Page 2
Chapter 1: Introduction to Information Systems
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Sample Questions
Q1) What branch of artificial intelligence allows computers to recognize and act on patterns or trends?
A)vision systems
B)neural networks
C)robotic systems
D)natural language processing
Answer: B
Q2) The _________________________ model specifies the factors that can lead to better understanding of the information system, along with higher acceptance and usage of the system in an organization.
Answer: technology acceptance
Q3) Information and data are essentially the same.
A)True
B)False
Answer: False
Q4) An organization is a system, which means that it has inputs, processing, outputs, and feedback.
A)True
B)False
Answer: True
Page 3
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Chapter 2: The Personal and Social Impact of Computers
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Q1) Which of the following is TRUE about e-mails?
A)E-mails that have been erased by the user cannot be retrieved.
B)E-mails are secure.
C)E-mails are protected and can never be used for discovery.
D)E-mails can be monitored by employers.
Answer: D
Q2) Role-based system access means that only people who fill or used to fill a certain role can access a specific system.
A)True
B)False
Answer: False
Q3) Spam messages often carry attached files with embedded ____________________ that can cause networks and computers to crash or allow hackers to gain unauthorized access to systems and files.
Answer: viruses
Q4) A(n) ____________________ system monitors system and network resources and notifies network security personnel when it senses a possible intrusion.
Answer: intrusion detection
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4
Chapter 3: Hardware: Input, Processing, and Output Devices
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Sample Questions
Q1) Which of the following is the most powerful type of computer with the fastest processing speed and highest performance?
A)a blade server
B)a mini computer
C)a mainframe computer
D)a supercomputer
Answer: D
Q2) Grid computing is high-powered data processing performed in support of our country's electric grid.
A)True
B)False
Answer: False
Q3) Netbook computers are ideal for users who need to run demanding applications, have many applications open at once, or need lots of data storage capacity.
A)True
B)False
Answer: False
Q4) ____________________ are three rival manufacturers of computer processing chips.
Answer: Intel, AMD, and IBM
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Chapter 4: Software: Systems and Application Software
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Q1) Besides addressing some of the flaws in Windows Vista, Windows XP introduced new windows manipulation functionality that allows users to more easily find, access, and work with information in files.
A)True
B)False
Q2) List the activities performed by the operating system.
Q3) ____________________ software allows one operating system to run on top of another by creating a virtual machine on which the guest operating system can run.
Q4) Claire is communicating with the computer using a set of key words in order to extract information from the database.She misspelled one of the key words and got a processing error.What is the name given to this type of error?
A)rule error
B)syntax error
C)programming error
D)grammatical error
Q5) Symbian is the world's most widely used cell phone embedded operating system.
A)True
B)False
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Chapter 5: Database Systems, Data Centres, and Business Intelligence
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Q1) Today, most organizations use the database approach to data management, where multiple information systems share a pool of related data.
A)True
B)False
Q2) A data warehouse is used to support decision making while an OLTP database is used to support transaction processing.
A)True
B)False
Q3) A(n) ____________________ is typically a name, number, or combination of characters that describes an aspect of a business object.
Q4) A data centre that is fully automated to the extent that it can run and manage itself while being monitored remotely is said to operate in a(n) ____________________ environment.
Q5) Briefly describe the relational data model.
Q6) Business and technology vendors are working to develop blue data centres that run more efficiently and require less energy for processing and cooling.
A)True
B)False
Page 7
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Chapter 6: Telecommunications and Networks
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Sample Questions
Q1) In a circuit-switching network, no fixed path is created between the communicating devices, and the data is broken into packets for sending over the network.
A)True
B)False
Q2) What can a network manager do with network-management software?
A)create folders
B)scan for viruses
C)implement password assignments
D)monitor the Internet usage of users
Q3) What smartphone uses the RIM operating system?
A)Apple iPhone
B)Palm
C)BlackBerry
D)Android
Q4) Kbps stands for thousands of bytes per second.
A)True
B)False
Q5) The computers and devices on a network are also known as
Q6) Describe how GPS positioning works.
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Q7) List several benefits associated with telecommuting.
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Q1) A Uniform Resource Locator (URL) is a Web address that specifies the exact location of a Web page using letters and words that map to an IP address and a location on the host.
A)True
B)False
Q2) Briefly explain the passing of packets over the Internet.
Q3) The Internet will soon be upgraded to IPv6.What type of addresses does IPv6 use in order to provide for many more devices?
A)32-bit addresses
B)64-bit addresses
C)128-bit addresses
D)256-bit addresses
Q4) What network protocol enables traffic to be routed among all of the networks connected to the Internet?
A)ISO seven-layer model
B)TCP
C)IP
D)Wi-Fi
Q5) Define cloud computing and identify the business benefits of cloud computing.
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Chapter 8: Electronic and Mobile Commerce
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Q1) What is one thing that poor website performance does NOT lead to?
A)lost orders
B)inadequate customer service
C)abandonment of e-commerce websites
D)increase in the number of competitors in the sector
Q2) Phishing involves gathering data based on the websites users visit and the items on which they click.
A)True
B)False
Q3) Digital certificates verify both purchaser and supplier identities in an e-commerce transaction.
A)True
B)False
Q4) What is the definition of identity theft according to the Privacy Commissioner of Canada?
A)Identity Theft is the unauthorized distribution of stolen identity ID cards .
B)Identity Theft is the misuse of personal information.
C)Identity Theft is the unauthorized collection of your personal information.
D)Identity Theft is the breach in personal security.
Q5) ICANN created a _____ domain to help attract mobile users to the Web.
Page 10
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Chapter 9: Enterprise Systems
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Q1) Supply chain management software automates and integrates the functions of sales, marketing, and service in an organization.
A)True
B)False
Q2) An ERP system ensures that the information needed for a single business function and all levels of management within that function is available.
A)True
B)False
Q3) TPS systems capture and process data that describe fundamental business
Q4) Define the scope and goals of supply chain management.
Q5) When loading data into a new ERP system, ____________________ is required because legacy systems are likely to contain data that is inaccurate, incomplete, or inconsistent.
Q6) Why do vendors' ERP systems often require customization?
A)in order to use the full potential of the ERP package
B)in order to enable the systems to work with the ERP package
C)in order to meet specific regulatory requirements for a business
D)in order to ensure the business gets unique features to remain competitive
Page 11
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Chapter 10: Information and Decision Support Systems
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Q1) ____________________ ratings show how ads convert to sales.
Q2) An ad hoc DSS is concerned with situations or decisions that come up frequently during the life of the organization.
A)True
B)False
Q3) A(n) ____________________ MIS performs a number of important activities, providing aggregate information on accounts payable, accounts receivable, payroll, and many other applications.
Q4) What set of reports provides particular information upon request?
A)exception reports
B)drill-down reports
C)scheduled reports
D)demand reports
Q5) Which of the following department uses MIS subsystems and outputs to monitor and control the flow of materials, products, and services through the organization?
A)financial
B)manufacturing
C)human resource
D)marketing
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Chapter 11: Knowledge Management and Specialized Information Systems
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Sample Questions
Q1) Discuss some of the factors that go into designing a multimedia application.
Q2) One limitation of virtual reality systems is that they enable just one user at a time to move and react in a computer simulated environment.
A)True
B)False
Q3) Which of the following were early programming languages developed for, and used in, artificial intelligence applications?
A)FORTRAN and Pascal
B)LISP and PROLOG
C)Pascal and PROLOG
D)LISP and FORTRAN
Q4) Reinforcement learning is a learning system involving sequential decisions with learning taking place in between each decision.
A)True
B)False
Q5) When audio files are being played while being downloaded from the Internet, it is called ____________________.
Page 13
Q6) ____________________ involves converting sounds waves into words.
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Chapter 12: Systems Development: Investigation and Analysis
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Q1) Larkin has been assigned to the Skating Project.She needs to have a panoramic view of the project and will work closely with different groups.What is her role?
A)finance analyst
B)analyst programmer
C)system analyst
D)operator/programmer
Q2) Interviews, direct observation, and questionnaires are tools and techniques used in data ____________________.
Q3) Information systems planning transforms organizational goals outlined in the strategic plan into specific system development activities.
A)True
B)False
Q4) ____________________ is an approach to systems development that combines the logic of the system development life cycle with the power of object-oriented modelling and programming.
Q5) Like an architect developing blueprints for a new building, a(n) ____________________ develops detailed plans for the new or modified system.
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Chapter 13: Systems Development: Design, Implementation,
Maintenance, and Review
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Q1) What process requires testing all related systems together?
A)unit testing
B)acceptance testing
C)volume testing
D)integration testing
Q2) ____________________ are rules and procedures to maintain data security.
Q3) The commercial off-the-shelf development process involves the use of commonly available products from software vendors, combining the software into a finished system.
A)True
B)False
Q4) Vendor proposals are typically evaluated in a two-phase process that includes a preliminary evaluation and a final evaluation.
A)True
B)False
Q5) Which of the following is a characteristic of a slipstream upgrade to a system?
A)It requires notifying end users well in advance.
B)It represents a fairly significant change in how the system operates.
C)It can create entirely new bugs.
D)It is a major upgrade.
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