Information Systems for Business Exam Practice Tests
Course Introduction
Information Systems for Business explores the strategic role that information technology plays in modern organizations. The course covers fundamental concepts of information systems, including their types, components, and functions, and examines how businesses use these systems to achieve operational efficiency, support decision-making, and create competitive advantages. Topics include systems analysis and design, data management, enterprise systems, e-commerce, and ethical considerations related to information technology. Through case studies and practical applications, students will gain insights into how information systems are implemented and managed in real-world business environments.
Recommended Textbook
MIS Essentials 4th Edition by David
M. Kroenke
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14 Chapters
1118 Verified Questions
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Page 2
Chapter 1: The Importance of MIS
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Sample Questions
Q1) Which of the following statements on password etiquette is true?
A) If someone asks for your password, do not just give it out.
B) Always back up your password by writing it down.
C) Never access an information system from a computer that is connected to the Internet.
D) Never use the password more than three times in one day.
Answer: A
Q2) What is a marketable skill?
Answer: It used to be that one could name particular skills,such as computer programming,tax accounting,or marketing,as examples of marketable skills.But today,because of Moore's Law,because the cost of data processing,storage,and communications is essentially zero,any routine skill can and will be outsourced to the lowest bidder.One has to develop strong nonroutine cognitive skills to be more successful and such skills are called marketable skills.Abstract reasoning,systems thinking,collaboration,and the ability to experiment are marketable skills.
Q3) Businesses themselves use information systems to achieve their strategies.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Business Processes, information Systems, and Information
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Sample Questions
Q1) Describe accurate information.Why is an information system providing accurate information crucial to an organization?
Answer: Good information is accurate information,which is based on correct and complete data,and it has been processed correctly as expected.Accuracy is crucial; business professionals must be able to rely on the results of their information systems.The IS function can develop a bad reputation in an organization if a system is known to produce inaccurate data.In such a case,the information system becomes a waste of time and money as users develop work-arounds to avoid the inaccurate data.
Q2) Automation is the process in which instructions for humans are transferred to instructions for hardware.
A)True
B)False
Answer: True
Q3) Information systems should not be subject to the same financial analyses to which other assets are subjected.
A)True
B)False
Answer: False
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Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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Sample Questions
Q1) According to Porter,to be effective,the organization's goals and activities must be consistent with the organization's ________.
A) structure
B) competitors
C) strategy
D) workforce
Answer: C
Q2) In Porter's five factor model,each of the three competitive forces concerns the danger of ________.
A) suppliers favoring rival companies
B) customers taking their business elsewhere
C) investors refusing to back new projects
D) employees not working toward organizational goals
Answer: B
Q3) Which of the following statements describes a customer service activity?
A) receiving and storing materials
B) transforming inputs into the final product
C) inducing buyers to purchase the product
D) assisting with the use of the product
Answer: D
Page 5
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Chapter 4: Hardware and Software
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Sample Questions
Q1) A specification that a computing device has 100 million bytes of memory means that the device could hold up to 100 million characters.
A)True
B)False
Q2) The CPU keeps rarely used instructions in the cache.
A)True
B)False
Q3) The central processing unit is referred to as the brain of the computer.
A)True
B)False
Q4) Main memory is also called cache memory.
A)True
B)False
Q5) Which of the following is true of a server?
A) It is used to send requests.
B) It can be accessed by not more than one user at a time.
C) It is typically accessed from another computer via a network.
D) It cannot process emails and Web sites.
Q6) Explain how computer programs are licensed to individuals and organizations.
Q7) What is firmware?
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Chapter 5: Database Processing
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Sample Questions
Q1) SQL statements can be issued directly to the DBMS by an application program.
A)True
B)False
Q2) How does one create a database and its structures?
Q3) Databases are required to keep track of lists with multiple themes.
A)True
B)False
Q4) To find out what a database contains,one can look at the metadata inside the database.
A)True
B)False
Q5) Which of the following is a nonrelational data store developed by Amazon.com?
A) Bigtable
B) Dynamo
C) Cassandra
D) MongoDB
Q6) In a database,a group of similar rows or records is called a table.
A)True
B)False
Q7) Define SQL.
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Chapter 6: The Cloud
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Sample Questions
Q1) To use software as a service (SaaS),the user has to just sign up for the service.
A)True
B)False
Q2) Which of the following statements is true of content delivery networks (CDNs)?
A) They reduce users' access costs by delivering data faster.
B) They distribute data on different servers without any data replication.
C) Users receive content from the CDN server that is geographically closest.
D) A routing server decides which server should deliver content on an hourly basis.
Q3) A tunnel is a virtual,private pathway over a public or shared network from the VPN (virtual private network)client to the VPN server.
A)True
B)False
Q4) What is infrastructure as a service (IaaS)?
Q5) What is a content delivery network? What are its advantages?
Q6) Why is an internal information system that is built using Web services not considered as cloud technology?
Q7) What is a virtual private cloud? How does it differ from a private cloud?
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Chapter 7: Organizations and Information Systems
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Sample Questions
Q1) The development of steering groups is an effective solution for resolving the process issues of an enterprise system.
A)True
B)False
Q2) Which of the following is a component of relationship management?
A) converting prospects into customers who need to be supported
B) increasing the value of existing customers by selling them more products
C) positioning products in the minds of customers through promotional strategies
D) sending messages to target audiences to attract customer prospects
Q3) EAI connects system "islands" via a new layer of software.
A)True
B)False
Q4) What are personal information systems?
Q5) Functional information systems are information systems used by a single individual.
A)True
B)False
Q6) What is ERP?
Q7) How can organizations solve the problems posed by information silos?
Q8) What are enterprise information systems?
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Defenders-of-belief communities are well-suited for activities that involve innovation or problem solving.
A)True
B)False
Q2) Social capital is the investment in human knowledge and skills for future profit.
A)True
B)False
Q3) Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.
A) outlets
B) sponsors
C) application providers
D) dashboards
Q4) ________ is data and responses to data that are contributed by users and SM sponsors.
A) Connection data
B) Capital data
C) Content data
D) Custom data
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) What is unsupervised data mining?
Q2) ________ is the process of delivering business intelligence to users without any request from the users.
A) Push publishing
B) Pull publishing
C) Data acquisition
D) Data mining
Q3) The purpose of a ________ is to extract data from operational systems and other sources,clean the data,and store and catalog that data for processing by business intelligence tools.
A) data mart
B) data center
C) data room
D) data warehouse
Q4) Users in a data mart obtain data that pertain to a particular business function from a data warehouse.
A)True
B)False
Q5) How is a data warehouse different from a data mart?
Q6) Differentiate between static reports and dynamic reports.
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Chapter 10: Information Systems Development
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Sample Questions
Q1) The description of fixes and new requirements is the input to a system maintenance phase of a systems development life cycle.
A)True
B)False
Q2) Which of the following personnel on a development team have the final say on whether a system is ready for use?
A) managers
B) systems analysts
C) users
D) PQA personnel
Q3) Brooks' Law holds true because a larger staff requires decreased coordination.
A)True
B)False
Q4) Explain the tasks performed during the system definition phase of the systems development life cycle.
Q5) Mock-ups of forms and reports can generate similar benefits as a working prototype.
A)True
B)False
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Information technology concerns the products,techniques,procedures,and designs of computer-based technology.
A)True
B)False
Q2) A ________ performs a wide range of activities such as programming,testing,database design,communications and networks,project management,and so on,and is required to have an entrepreneurial attitude.
A) systems analyst
B) consultant
C) small-scale project manager
D) database administrator
Q3) It is a user's responsibility to install patches and fixes when asked to do so.
A)True
B)False
Q4) IS infrastructure is known to be very malleable.
A)True
B)False
Q5) A user support representative installs software and repairs computer equipment.
A)True
B)False
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Chapter 12: Information Security Management
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Sample Questions
Q1) Risk management is a critical security function of an organization's senior management.
A)True
B)False
Q2) Explain the concept of denial of service (DOS)in information management.
Q3) Studies on the cost of computer crimes are mostly based on surveys.
A)True
B)False
Q4) A(n)________ sits outside an organizational network and is the first device that Internet traffic encounters.
A) internal firewall
B) perimeter firewall
C) packet-filtering firewall
D) application firewall
Q5) Organizations should protect sensitive data by storing it in ________ form.
A) digital
B) standardized
C) encrypted
D) structured
Q6) How can data safeguards protect against security threats?
Page 14
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Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
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Q1) Which of the following should be avoided for a collaboration to be successful?
A) replying back to the criticisms offered by different members in the group
B) different perceptions of the topics under discussion
C) critical feedbacks that lead to a positive outcome
D) critical feedbacks that lead to distrust among group members
Q2) How do group iterations and feedbacks provide better results than results provided by single individuals?
A) It motivates the members of a group to work on individual goals.
B) It allows individuals to put forth different perspectives.
C) It allows the members of a group to collaborate their ideas at the end of a project.
D) It restricts individuals from criticizing one another's perspectives.
Q3) Which of the following is necessary for a collaboration to be successful?
A) Collaborators should resist putting forward unpopular ideas.
B) Collaborators should avoid entering into difficult conversations.
C) Members must provide and receive critical feedback.
D) Everyone in the group should be too polite to say anything critical.
Q4) Most collaboration systems are hosted on client computers.
A)True B)False
Page 15
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Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
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Sample Questions
Q1) Synchronous communication is defined as ________.
A) communication between people and groups in the same time zone
B) communication between people working in the same department
C) internal communication between the members of a specific group
D) communication that occurs when all team members meet at the same time
Q2) The degree of version management is very high in email attachments.
A)True
B)False
Q3) In a ________,one group member posts an entry,an idea,a comment,or a question,and other group members respond to it later,at their convenience.
A) multiparty text chat
B) team survey
C) webinar
D) discussion forum
Q4) Which of the following statements is true of collaboration tool sets?
A) Good collaboration tool sets have built-in discussion boards.
B) Comprehensive tool sets take the longest time to learn.
C) Good tool sets include workflow control as an inbuilt feature.
D) Minimal tool sets allow sharing of video files.
Page 16
Q5) What are the three sets of collaboration tools?
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