

Information Systems Design Exam Bank
Course Introduction
Information Systems Design explores the principles, methods, and tools used in conceiving, developing, and implementing effective information systems within organizations. The course covers requirements analysis, system modeling techniques (such as data flow diagrams and UML), database and user interface design, and the integration of hardware and software components. Students learn to address organizational needs through structured and object-oriented design practices, balancing technical feasibility with user experience and business goals. Emphasis is placed on teamwork, project management, and communication skills essential for successful system development.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by Jeffrey A. Hoffer
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19 Chapters
2076 Verified Questions
2076 Flashcards
Source URL: https://quizplus.com/study-set/1041

Page 2

Chapter 1: The Systems Development Environment
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) ________ is the complex organizational process whereby computer-based information systems are developed and maintained.
Answer: Information systems analysis and design
Q2) Suitcase tools provide automated support for some portions of the SDLC.
A)True
B)False
Answer: False
Q3) The particular processes that an analyst will follow to help ensure that his work is complete,well-done,and understood by project team members best defines:
A)techniques
B)tools
C)methodologies
D)data flows
Answer: A
Q4) The first phase in the systems development life cycle (SDLC)is planning.
A)True
B)False
Answer: True
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Page 3

Chapter 2: The Origins of Software
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) The choice to acquire software from outside sources should be made:
A)at the beginning of the analysis phase
B)at the middle of the analysis phase
C)at the end of the analysis phase
D)at the end of the design phase
Answer: C
Q2) When purchasing off-the-shelf software,you should consider:
A)flexibility
B)response time
C)vendor viability
D)all of the above
Answer: D
Q3) Benefits of enterprise solutions do not include:
A)the flexibility of modules
B)ease of implementation and less implementation time
C)being an inexpensive alternative to custom development
D)not requiring the company to change how it does business
Answer: C
Q4) The three basic software reuse steps are ________,________,and ________.
Answer: abstraction,storage,recontextualization
Page 4
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Chapter 3: Managing the Information Systems Project
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) Which of the following is not a project closedown phase?
A)conducting post project reviews
B)closing the customer contract
C)closing down the project
D)communicating the project status
Answer: D
Q2) Realistic time is:
A)the maximum period of time for an activity to be completed
B)the minimum period of time for an activity to be completed
C)the planner's "best guess" of the amount of time the activity actually will require for completion
D)the maximum period of time for an entire project to be completed
Answer: C
Q3) One outcome of defining the overall system as a collection of components is the likelihood that the components constructed earlier in the project will require greater rework than those developed later in the project.
A)True
B)False
Answer: True
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Page 5

Chapter 4: Identifying and Selecting Systems Development Projects
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) ________ refers to the number of individuals and the length of time needed to complete the project.
Q2) A business objective statement is a statement that makes it clear what business the company is in.
A)True
B)False
Q3) A statement that makes it clear what business a company is in is called a:
A)business statement
B)corporate policy statement
C)goal statement
D)mission statement
Q4) An Intranet refers to the use of the Internet between firms.
A)True
B)False
Q5) The Internet is a large worldwide network of networks that use a common protocol to communicate with each other.
A)True
B)False
Q6) ________ refers to Internet-based communication to support day-to-day business activities. Page 6
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Page 7

Chapter 5: Initiating and Planning Systems Development Projects
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) The ________ is the major outcome and deliverable from the project initiation and planning phase that contains the best estimate of the project's scope,benefits,costs,risks,and resource requirements.
Q2) A ________ is a benefit derived from the creation of an information system that can be measured in dollars and with certainty.
Q3) The objective of ROI analysis is to discover at what point cumulative benefits equal costs.
A)True
B)False
Q4) The Baseline Project Plan:
A)contains all information collected and analyzed during project initiation and planning
B)specifies detailed project activities for the next life cycle phase,analysis,and less detail for subsequent project phases
C)is used by the project selection committee to help decide if the project should be accepted,redirected,or canceled
D)all of the above
Q5) ________ are costs resulting from the ongoing evolution and use of a system.
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Chapter 6: Determining System Requirements
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) Briefly identify the traditional methods for determining requirements.
Q2) ________ and ________ techniques were developed to keep the analysis effort to a minimum yet still effective.
Q3) The structured,measured set of activities designed to produce a specific output for a particular customer or market best defines:
A)formal systems
B)key business processes
C)secondary activities
D)production systems
Q4) During requirements determination,information can be gathered from users of the current system,forms,reports,and procedures.
A)True
B)False
Q5) In order to promote more truthful responses,the general nature of the interview should not be explained to the interviewee in advance.
A)True
B)False
Q6) ________,________,and ________ are the three phases of the Planning Game.
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Chapter 7: Structuring System Process Requirements
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182 Verified Questions
182 Flashcards
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Sample Questions
Q1) On a data flow diagram,an arrow represents an action,such as calculating an employee's pay.
A)True
B)False
Q2) In a decision table,an indifferent condition is represented by an asterisk.
A)True
B)False
Q3) An ________ represents a data flow.
Q4) Removing any rules with impossible actions to make which of the following simple as possible?
A)activity diagram
B)decision table
C)structure chart
D)hierarchical chart
Q5) Having a level-1 diagram with no level-0 diagram is an example of a:
A)violation of completeness
B)violation of consistency
C)gap
D)structuring violation
Q6) A ________ is the lowest level of decomposition for a data flow diagram.
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Chapter 8: Structuring System Data Requirements
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) For each entity,the name of the identifier is:
A)identified by using a double-lined ellipse
B)underlined on an E-R diagram
C)bold on an E-R diagram
D)written in all capital letters on an E-R diagram
Q2) A subgrouping of the entities in an entity type that is meaningful to the organization and that shares common attributes or relationships distinct from other subgroupings best defines:
A)child node
B)disjoined entity
C)subtype
D)supertype
Q3) The minimum cardinality of a relationship is the minimum number of instances of entity B that may be associated with each instance of entity A.
A)True
B)False
Q4) An ________ is a detailed,logical representation of the entities,associations,and data elements for an organization or business area.
Q5) Discuss unary,binary,and ternary relationships.Provide an example of each.
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Chapter 9: Designing Databases
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) A many-to-many relationship that associates certain items with their component items is called a:
A)binary structure
B)bill-of-materials structure
C)binary relationship
D)ternary relationship
Q2) The primary deliverable from logical database design is:
A)normalized relations
B)design specifications
C)an updated baseline project plan
D)a list of alternative design strategies
Q3) A relation is in ________ if it is in second normal form and there are no functional dependencies between two (or more)nonprimary key attributes.
Q4) The selection of data storage technologies is made during the systems implementation and operation phase.
A)True
B)False
Q5) A ________ represents data as a set of related tables or relations.
Q6) How is a binary one-to-one relationship represented?
Page 12
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Chapter 10: Designing Forms and Reports
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135 Verified Questions
135 Flashcards
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Sample Questions
Q1) Which of the following is a highlighting method?
A)using all capital letters
B)using different fonts
C)underlining
D)all of the above
Q2) When designing forms and reports,the ________ characteristic suggests that social issues be considered.
Q3) Color,intensity,and size differences are methods of highlighting.
A)True
B)False
Q4) If a form is delivered on a visual display terminal,which design specification section would describe the capabilities of this device?
A)sample design
B)narrative overview
C)testing and usability
D)management issues
Q5) The ________ general design guideline for usability of forms and reports specifies that outputs should be self-explanatory and not require users to remember information from prior outputs in order to complete tasks.
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Chapter 11: Designing Interfaces and Dialogues
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) ________ is a technique for showing users where they are in a Web site by placing a series of "tabs" on a Web page that shows users where they are and where they have been.
Q2) As a Web site designer,how can you avoid errors caused by hidden links?
Q3) When designing interfaces for Internet-based electronic commerce applications,the lack of maturity of Web scripting and programming languages and the limitations in commonly used Web GUI component libraries create problems for interface designers.
A)True
B)False
Q4) The common property of windows and forms in a graphical user interface environment that requires users to resolve the request for information before proceeding is:
A)maximize
B)movable
C)modality
D)system menu
Q5) ________ refers to a human-computer interaction method where users enter explicit statements into a system to invoke operations.
Q6) Briefly discuss the SOS guidelines.
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Chapter 12: Designing Distributed and Internet Systems
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135 Verified Questions
135 Flashcards
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Sample Questions
Q1) Generally speaking,an enterprise data warehouse is directly accessible by end users.
A)True
B)False
Q2) An advantage to using file servers on local area networks is the ability to use thin clients.
A)True
B)False
Q3) An advantage to using file servers on local area networks is the ability to centralize data control.
A)True
B)False
Q4) ________ is an Internet-authoring language that allows designers to create customized tags,enabling the definition,transmission,validation,and interpretation of data between applications.
Q5) What is a data warehouse? What are the four steps to building a two-level data warehouse architecture?
Q6) A ________ is a device that manages file operations and is shared by each client PC attached to a LAN.
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Chapter 13: System Implementation
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) Potential topics that will determine if training will be useful include the following except for:
A)system documentation
B)general computer concepts
C)information system concepts
D)system management
Q2) A positive aspect of the direct installation approach is that there is a high interest in making installation a success.
A)True
B)False
Q3) ________ refers to trying out a new information system at one site and using the experience to decide if and how the new system should be deployed throughout the organization.
Q4) The purpose of a user's guide is to provide information on how users can use computer systems to perform specific tasks.
A)True
B)False
Q5) ________ is system documentation that is part of the program source code or is generated at compile time.
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Chapter 14: Maintaining Information Systems
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) The systems design SDLC phase is analogous to the maintenance process of designing changes.
A)True
B)False
Q2) To measure maintenance effectiveness,what three factors must be measured?
Q3) ________ equates to the SDLC phase of project identification and selection.
Q4) Changes made to a system to evolve its functionality to changing business needs or technologies best describes:
A)corrective maintenance
B)adaptive maintenance
C)preventive maintenance
D)perfective maintenance
Q5) The decision to either maintain a system or replace it is often an issue of economics.
A)True
B)False
Q6) What is maintainability? Identify several factors that influence the maintainability of a system.
Q7) ________ refers to changes made to a system to add new features or to improve performance.
17
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Chapter 15: Object-Oriented Analysis and Design: Use
Cases
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) A use case is considered successful if it functioned correctly and achieved its
Q2) Both the ________ and ________ levels provide a summary of the use case goals.
Q3) Both the white and kite levels provide a summary of the use case goals. A)True
B)False
Q4) Postconditions are things that must be true before a use case can start. A)True
B)False
Q5) Use cases written at the blue,or sea,level focus on ________ goals.
Q6) An extension is invoked only if its ________ condition is encountered.
Q7) Use cases written at the fish level focus on user goals. A)True B)False
Q8) A use case is a depiction of a system's behavior or functionality under various conditions as the system responds to requests from users. A)True
B)False

Page 18
Q9) Things that must be true before a use case can start are called ________.
Q10) Summary use cases do not include ________.
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Page 19

Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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9 Flashcards
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Sample Questions
Q1) Discuss when it is appropriate to use activity diagrams in a project.
Q2) A(n)________ clearly shows parallel and alternative behaviors.
Q3) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q4) An activity diagram cannot be used to show the logic of a use case.
A)True
B)False
Q5) An activity diagram can be used for all of the following except:
A)to show the links between objects
B)to depict the flow of control from activity to activity
C)model work flow and business processes
D)help in use case analysis
Q6) An activity diagram clearly shows parallel and alternative behaviors. A)True B)False
B)False Page 20
Q7) An activity diagram should only be used when it adds value to the project. A)True
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Page 21

Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) A message that transfers control from the sender to the recipient without describing the details of the communication best describes:
A)predetermined message
B)implicit message
C)simple message
D)flag
Q2) Sequence diagrams represent dynamic models of how objects change their states in response to events.
A)True
B)False
Q3) A ________ is a type of message in which the caller has to wait for the receiving object to finish executing the called operation before it can resume execution itself.
Q4) A simple message is a message in which the sender does not have to wait for the recipient to handle the message.
A)True
B)False
Q5) ________ is the time period during which an object performs an operation.
Page 22
Q6) An object is ________ at the point marked by X.
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Chapter 18: Business Process Modeling
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Sample Questions
Q1) All business processes begin and end with a(n):
A)starting and termination points
B)event
C)activity
D)gateway
Q2) All of the following are symbols used in business process modeling EXCEPT:
A)decision
B)gateway
C)event
D)activity
Q3) Gateways are typically ________.
Q4) A swimlane is a way to visually encapsulate a process.
A)True
B)False
Q5) In Business Process Modeling Notation,a gateway is represented by a diamond.
A)True
B)False
Q6) A flow shows the ________ of action in a process.
Q7) In business process modeling,a trigger that initiates the start of a project is called an
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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27 Flashcards
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Sample Questions
Q1) An entity that has a well-defined role in the application domain and has state,behavior,and identity characteristics defines:
A)object
B)attribute
C)actor
D)class
Q2) An association between the instances of one or more entity types that is of interest to the organization best defines:
A)occurrence
B)relationship
C)coupling
D)cardinality
Q3) Which of the following encompasses an object's properties and the values those properties have?
A)behavior
B)class
C)state
D)encapsulation
Q4) What is an operation? Briefly describe three types of operations.
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