Information Systems and Organizational Strategy
Question Bank
Course Introduction
This course explores the critical role that information systems play in shaping and supporting organizational strategy in a rapidly evolving business environment. Students will examine the alignment between information technology (IT) and strategic objectives, learning how effective information systems can drive competitive advantage, facilitate innovation, and improve decision-making processes. Topics include the analysis of information system design, integration of IT with business operations, the impact of digital transformation, risk management, and the ethical considerations in deploying technology at the organizational level. Through case studies and practical examples, participants will develop the skills necessary to leverage information systems as vital tools for strategic planning and organizational success.
Recommended Textbook
Experiencing MIS 3rd Canadian Edition by David M. Kroenke
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17 Chapters
1314 Verified Questions
1314 Flashcards
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Chapter 1: Information Systems and You
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87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/24735
Sample Questions
Q1) Google's use of "content extraction" with Gmail is a concern for?
A) Academics
B) Google
C) Privacy advocates
D) Governments
E) Competitors
Answer: C
Q2) Information systems must include the use of a computer.
A)True
B)False
Answer: False
Q3) According to Moore's Law,an integrated chip's speed and power should ________ every 20 months.
A) grow 50%
B) increase exponentially
C) increase 1%
D) grow 100%
E) gradually increase
Answer: D
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Page 3
Chapter 2: Business Process Management and Decision Making
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) What is data and how is it different from information?
Answer: Data are simply the raw recorded facts and figures.Data is one of the five basic components of an information system.The system turns data into information by classifying,summarizing,sorting it and giving it a meaningful context.
Q2) An activity can be ________ or _________ and sometimes blended,depending on how the procedures are executed.
A) external, internal
B) manual, automated
C) internal, automated
D) automated, integrated
E) integrated, manual
Answer: B
Q3) Describe the types of systems used during the implementation step.
Answer: The implementation stage involves the use of communications applications,and all types of information systems can be used during review.
Q4) What does an executive information system support?
Answer: Information systems that support strategic decision making are called executive information system.
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Chapter 3: Productivity, innovation and Strategy
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The bargaining power of customers is one of the competitive forces identified by Porter.
A)True
B)False
Answer: True
Q2) Porter's concept of a business chain is crucial for developing a competitive strategy.
A)True
B)False
Answer: False
Q3) A value chain (is)
A) a group of activities that improve the effectiveness of a good or service.
B) describes how a product moves through a distribution channel.
C) a group of activities that improve the efficiency of a good or service.
D) describes total amount of money spent on making a product.
E) describes the transactions that occur between the vendor and the consumer.
Answer: A
Q4) What are primary activities?
Answer: Primary activities are activities where value is added directly to the product.
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Chapter 4: Hardware and Software
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Which device listed below is an example of an output hardware device?
A) Touch screen
B) Keyboard
C) Bar code scanner
D) Magnetic tape
E) Printer
Q2) A ________ is a virus that replicates itself over the Internet and other networks.
A) patch
B) macro
C) time bomb
D) worm
E) Trojan horse
Q3) A terabyte is larger than a petabyte in terms of computer storage.
A)True
B)False
Q4) Hardware is electronic components that are used to input,process,output and store data.
A)True
B)False
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Chapter 5: Database and Content Management
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) A(n)________ DBMS is designed to process large organizational and workgroup databases.
A) object-oriented
B) network
C) relational
D) personal
E) enterprise
Q2) IBM makes a DBMS called SQL-Server.
A)True
B)False
Q3) Content management is indexing the right information,processing,sorting it,and then
A) getting it printed when needed.
B) hiring good programmers.
C) editing right employee input.
D) making it available in the right format at the right time.
E) giving it to employees with "strong" passwords.
Q4) The name of the field,its datatype,and description are examples of metadata. A)True
B)False
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Chapter 6: Networks and Collaboration
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) DSL stands for digital signal line and operates on the same lines as voice telephones and dial-up modems.
A)True
B)False
Q2) Describe two different WAN alternatives.
Q3) Communication skills and culture are critical factors in collaboration efforts.
A)True
B)False
Q4) 1 Mbps stands for
A) 1 048 576 bit per second.
B) 1 000 000 000 bit per second.
C) 1 073 741 824 bit per second.
D) 1 000 000 bit per second.
E) 1 000 bit per second.
Q5) Satellite transmission is often part of a Wide Area Network (WAN).
A)True
B)False
Q6) An analog signal is a digital format.
A)True
B)False
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Chapter 7: Competitive Advantage and Business Proces
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Payroll is an application that is traditionally run in the functional area of
A) sales and marketing.
B) human resources.
C) manufacturing.
D) operations.
E) accounting and finance.
Q2) SAP is one of the leading vendors of ________ software.
A) ERP
B) SCM
C) CRM
D) DBMS
E) CASE
Q3) The user interface for Enterprise Application Integration systems and Enterprise Resource Planning systems look completely different to the end user.
A)True
B)False
Q4) Isolated systems can lead to inefficiency and higher organizational costs.
A)True
B)False
Q5) What is an industry standard process?
Page 9
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Chapter 8: Decision Making and Business Intelligence
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) When an area code changes in a database,the phone number for a given customer before the change will not match the customer's number after the change.This is an example of
A) too fine data.
B) too coarse data.
C) missing values.
D) incomplete or inaccurate data.
E) inconsistent data.
Q2) With ________,analysts do not create a model or hypothesis before running the analysis.Instead,they apply the data-mining technique to the data and observe the results.
A) regression analysis
B) supervised data mining
C) neural networks
D) cluster analysis
E) unsupervised data mining
Q3) Clickstream data is very fine data.
A)True
B)False
Q4) What is online transaction processing?
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Chapter 9: E-Commerce, social Networking and Web 20
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) To be successful,e-commerce will likely require _________________ of the entire enterprise resource planning process.
A) showrooming
B) interconnectedness
C) dismantling
D) conversion to SQL
E) management understanding
Q2) E-commerce may require interconnectedness of the entire ERP process.
A)True
B)False
Q3) Compared to traditional processing,Web 2.0 processing is characterized by A) software as a product, extensive advertising and publishing.
B) controlled, fixed interface, viral marketing and software as a free service.
C) viral marketing, software as a free service, mashups encouraged.
D) product value fixed, user participation, software as a product.
E) publishing, organic interfaces, value increases with more users.
Q4) It could be said that traditional web sites are about participation and Web 2.0 is about publishing.
A)True
B)False
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Chapter 10: Acquiring Information Systems Through Projects
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82 Verified Questions
82 Flashcards
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Sample Questions
Q1) During the maintenance phase,IS personnel may create
A) service packs, new releases and patches.
B) plans for database design and related structures.
C) component design outlines.
D) ways to motivate employees.
E) cost and schedule feasibility studies.
Q2) The approach to system conversion whereby a new system that is to be used in more than one business is first implemented in a single unit so that it may be tested and debugged before implementing it in the other business units is called
A) plunge.
B) pilot.
C) phased.
D) parallel.
E) big-bang.
Q3) Organizations are looking for business professionals who have knowledge,skills,and personal qualities that will allow them to lead and support the effective and competitive use of information systems.
A)True
B)False
Page 12
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Chapter 11: Structure, governance and Ethics
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) E-cycling is one of the most important issues in green IT.
A)True
B)False
Q2) What is the Zachman Framework?
Q3) What is the relationship between an organization's competitive strategy and information system planning?
Q4) John Zachman developed the Zachman framework while he worked for IBM.
A)True
B)False
Q5) The need to report and disclose IS operational information will require all employees to become familiar with the issues facing IT management.
A)True
B)False
Q6) What are Information System Ethics?
Q7) How does government regulation of e-waste affect a company that uses technology?
Q8) An enterprise architects's job is to plan and manage an organization's information systems.
A)True
B)False
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Chapter 12: Managing Information Security and Privacy
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88 Verified Questions
88 Flashcards
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Sample Questions
Q1) Enforcement consists of ________ interdependent factors.
A) 4
B) 2
C) 5
D) 3
E) 6
Q2) Some of the biggest security threats are from ________ employees.
A) disinterested
B) disgruntled
C) self-motivated
D) happy
E) contrarian
Q3) ________ to (for)the physical computers that run the DBMS and all devices that store database data should be carefully controlled.
A) References
B) Access
C) Design plans
D) Connections
E) Documentation
Q4) What is an unauthorized data disclosure?
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Chapter 13: Business Process Modeling: Techniques, Rules, and Applications
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) The goal of business process modeling is to provide a description of a process. A)True
B)False
Q2) Scheduling employees to support an international figure skating contest would be an example of _____________ that could be mapped by a process modeling tool.
A) a process
B) a set of variables
C) a spreadsheet
D) payroll
E) security system
Q3) To create a new level after level 0,in MS Visio,we have to insert a new A) date.
B) premise.
C) diagram.
D) number.
E) person.
Q4) Levelling reveals increasing amounts of detail. A)True
B)False
Q5) List the rules that apply to combining shapes in data flow diagrams.
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Chapter 14: Excel Basics: Understanding Spreadsheets,
Cells, and Formulas
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Today the term spreadsheet almost always refers to electronic models.
A)True
B)False
Q2) The ________ key allows you to edit a cell's content.
A) F4
B) F2
C) F5
D) F1
E) F3
Q3) Describe how you would enter a new formula that adds the value of two cells into and Excel spreadsheet.
Q4) Cells are identified by their column letters and row numbers.
A)True
B)False
Q5) "/" is the sign used for multiplication.
A)True
B)False
B)False Page 16
Q6) The "Fill" capability in Excel can create more formulas with less work. A)True
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Page 17
Chapter 15: Database Design and Entity Relationships
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Any mistake in the data modeling stage will come back to haunt you.
A)True
B)False
Q2) ________ would be the best identifier attribute for an employee table.
A) Birth Date
B) Social Insurance number
C) Last Name
D) Phone number
E) First Name and Last Name
Q3) When you place data into a database you need to place (the)________ records first.
A) first
B) foreign key
C) primary key
D) any
E) indexed
Q4) The data model should summarize the data requirements as derived from interviews with the end users.
A)True
B)False
Page 18
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Chapter 16: Creating and Utilizing Forms, Queries, and Reports in MS Access
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) What are data entry forms used for and how are they created in MS Access?
Q2) Why are queries so useful and how are they created in MS Access?
Q3) A subform allows multiple records to be displayed that are related to the record displayed in the main form.
A)True
B)False
Q4) In MS Access,the ________ data type is used to generate a unique primary key.
A) text
B) integer
C) currency
D) number
E) autonumber
Q5) The key icon can be found in the ________ tab ribbon.
A) Design
B) Create
C) Datasheet
D) Home
E) Database Tools
Q6) What are reports used for and how are they created in MS Access?
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Chapter 17: Understanding MS Project: Features and Functions
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) In the Gantt chart the arrows that point to the bars indicate
A) incomplete tasks.
B) activities.
C) resources.
D) dependencies between activities.
E) complete tasks.
Q2) What is the advantage of using a Gantt chart?
Q3) In the resource view you see ________ available to the project
A) people
B) equipment
C) information technology
D) money
E) facilities
Q4) Project provides a variety of screens to capture the full picture of the project.
A)True
B)False
Q5) Dependent tasks are either predecessors or successors.
A)True
B)False
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