Information Systems Analysis
Study Guide Questions
Course Introduction
Information Systems Analysis focuses on the foundational concepts, tools, and techniques required to analyze business needs and develop effective information systems. The course explores system development life cycles, requirement gathering, process modeling, data flow diagrams, and use case analysis. Students learn methodologies for understanding organizational processes and translating them into functional system specifications. Emphasis is placed on critical thinking, problem-solving, stakeholder communication, and documentation. Through case studies and practical exercises, students gain hands-on experience in analyzing and modeling real-world business processes to support the design of efficient information systems.
Recommended Textbook
Systems Analysis and Design 4th Edition by
Alan Dennis
Available Study Resources on Quizplus
14 Chapters
1692 Verified Questions
1692 Flashcards
Source URL: https://quizplus.com/study-set/491
Page 2
Chapter 1: The Systems Analyst and Information Systems Development
Available Study Resources on Quizplus for this Chatper
136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/9076
Sample Questions
Q1) Projects generally originate when someone in the organization identifies a business need.
A)True
B)False
Answer: True
Q2) Linda is a clerk in the accounting department.She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer.This would be an example of ______.
A)Tangible benefit
B)Cash flow
C)Break even analysis
D)Intangible benefit
E)Return on investment
Answer: D
Q3) The key person in the SDLC is the Project Manager.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Project Selection and Management
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/9077
Sample Questions
Q1) CASE stands for:
A)Computer analysis and software engineering
B)Computer-aided software engineering
C)Computer Arbitrated System Engineering
D)Control and System Environment
E)Control and System Engineering
Answer: B
Q2) Extreme Programming (XP)is BEST characterized as:
A)A 'Quick and Dirty' system
B)A series of versions
C)A method for exploring design alternatives
D)A method for stressing customer satisfaction
E)More explicit testing
Answer: D
Q3) The traditional methodology that emphasizes all of the steps of the SDLC in order,but with a stronger emphasis on testing is the "T-Model".
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Requirements Determination
Available Study Resources on Quizplus for this Chatper
153 Verified Questions
153 Flashcards
Source URL: https://quizplus.com/quiz/9078
Sample Questions
Q1) The line between analysis and design is sometimes very blurry.One reason is that _____:
A)Object-oriented methods are generally fuzzier as compared to waterfall methods
B)there is inadequate funding for the analysis phase to do a complete analysis
C)analysts are generally rushed to complete the system proposal
D)scope creep has occurred
E)the deliverables are really the first step in the design of the new system
Answer: E
Q2) When gathering requirements from processing clerks and lower level managers about 'how' a system works,the best approach might be: _____.
A)JAD session
B)Document analysis
C)Closed ended interview questions
D)Probing interview questions
E)Root cause analysis
Answer: C
Q3) Once the list of interviews is determined,it rarely grows.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Systems Analysis and Design
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/9079
Sample Questions
Q1) Liang has identified the payroll authorization office as the primary actor in a use case.This would be incorrect as primary actors need to be singular like a customer or a patient or a student.
A)True
B)False
Q2) Dr.O'Brien's dental office calls a patient three days before an appointment.This could be an example of a temporal trigger.
A)True
B)False
Q3) The Major Outputs section on a use case will give the _________
A)Sources of that input
B)Destinations of that input
C)Creator of that input
D)User of that input
E)What triggers the input to occur
Q4) What are the most common ways to gather information for use cases?
Q5) Use cases are always numbered sequentially from start to finish.
A)True
B)False
Q6) Matt has identified 15 major steps in a use case.What should he do now?
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Process Modeling
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/9089
Sample Questions
Q1) Data (like Year-to-date totals)that come from a data store and are used in a process (like 'Calculate YTD Totals')and then the updated amounts are written back to the data store - can be drawn on a DFD model as a two-headed arrow.
A)True B)False
Q2) Processes in DFDs are shown as circles in the Gane and Sarson notation.
A)True B)False
Q3) What is the relationship between context diagrams and level 0 diagrams.
Q4) Tom is trying to change his Use Case into a Data Flow Diagram.He has found that a use case step generally is the same as a ________ on the Level 1 Data flow diagram.
A) Process
B) External Entity
C) Data flow
D) Internal Entity
E) Data store
Q5) Data that is moving from a process to another process is called a 'data flow'. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Data Modeling
Available Study Resources on Quizplus for this Chatper
104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/9080
Sample Questions
Q1) Mike is drawing an ERD diagram.He has a one-to-many relationship.To identify the end of the relationship for the main relationship,Mike should draw:
A)An oval
B)A crow's foot
C)The letter M
D)An infinity symbol ?
E)A diamond
Q2) The three major parts of an ERD diagram are:
A)Process, data flow, data store
B)Attribute, modularity, cardinality
C)Relationship, data flow, entity
D)Relationship, attribute, entity
E)Process, entity and relationship
Q3) ERD is an acronym for:
A)Enterprise Relationship Diagramming
B)Entity Relationship Diagramming
C)Electronic Repository Diagramming
D)Enhanced Relationship Diagramming
E)Entity Repository Design
Q4) What is the relationship between ERDs,DFDs and CASE tools?
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Moving Into Design
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/9081
Sample Questions
Q1) Which of the following will probably NOT be part of a Request for Proposal (RFP)?
A)Certain key facts that the vendor requires
B)Special technical needs
C)Procedures to follow
D)Project timetable
E)Use case diagrams
Q2) The system specification contains what?
A)Design documents,hardware and software specification
B)Physical process models,interface design
C)Physical data model
D)Architecture design
E)All of the above
Q3) The key challenge in systems integration is avoiding a system wide crash upon installation of legacy software.
A)True
B)False
Q4) One systems development option is to build a system from scratch.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Architecture Design
Available Study Resources on Quizplus for this Chatper
70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/9082
Sample Questions
Q1) Form(s)of network connection(s)in a system include:
A)ATM
B)T2
C)DSL
D)A and C
E)B and C
Q2) DES stands for Dynamic Encryption System.
A)True
B)False
Q3) An example of making an unstated norm explicit would be to make a field modifiable by a manager to represent the local format.
A)True
B)False
Q4) An example of a cultural requirement would be offering the system in English and Spanish.
A)True
B)False
Q5) Server-based architecture is not more secure than client-based architecture. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Dennis/wixom/roth
Available Study Resources on Quizplus for this Chatper
231 Verified Questions
231 Flashcards
Source URL: https://quizplus.com/quiz/9083
Sample Questions
Q1) Interface design is ____________
A)The process of defining how the system will interact with external entities (most frequently users)
B)The process of safeguarding the system from denial of service attacks
C)An extension of entity-relationship diagramming
D)The process of analyzing key-strokes with the four-click rule to minimize printed output
E)The study of three-tiered client-server architecture for interface connections between the various tiers and servers
Q2) Typically,the first step in the user interface design process is:
A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)
Q3) Acknowledgement messages should be used rarely as they can become annoying.
A)True
B)False
Q4) Compare and contrast the user interface design principles of layout and aesthetics.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Program Design
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/9084
Sample Questions
Q1) What are the steps for converting a logical DFD into a physical DFD?
Q2) When you are updating the data elements in the data flows (when creating a physical DFD)you might need to:
A)Return to users to interview them about the physical data flows
B)Update the original cost/benefit analysis to reflect the physical storage
C)Do a technology analysis
D)Add physical data elements to the metadata descriptions in the CASE repository
E)Do formal benchmarking of the data flows
Q3) In a car insurance processing structure chart,a control module first calls a module that calculates rates based on age;then it calls a module that calculates rates based on state-of-residency;then it calls a module that calculates rates based on driving record;then calls a module based on health factors;and finally calls a module that combines these factors.This would be an example of a 'transform structure' on a structure chart.
A)True
B)False
Q4) The three basic kinds of processes on a process module are afferent,central and efferent.
A)True
B)False
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Data Storage Design
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/9085
Sample Questions
Q1) The two primary ways to optimize a relational database are (a)for storage efficiency and (b)for using the smallest amount of space.
A)True
B)False
Q2) Null values
A)Are valuable in database storage as they provide space for growth
B)Will be replaced with zeros when the tables are optimized
C)Threaten data integrity because they are difficult to interpret
D)Only exist in multidimensional databases
E)Have been outlawed by California and six other states
Q3) DBMS stands for Direct Binary Manipulation System.
A)True
B)False
Q4) A default value is:
A)The first value in a table
B)The median value in a table
C)The smallest value in a table
D)A value that probably occurs most frequently
E)A mistake made by Dee (aka the name "Dee's fault")
Q5) What is SQL? And what is its usage in relational databases?
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Moving Into Implementation
Available Study Resources on Quizplus for this Chatper
121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/9086
Sample Questions
Q1) This type of documentation describe how to perform business tasks (such as printing a monthly report or taking a customer's order):
A)Reference documentation
B)Procedures manual
C)Tutorials
D)Systems documentation
E)Acceptance documentation
Q2) Which of the following is NOT a general type of navigation control for help topics?
A)Table of contents
B)Index
C)Inverted pointer
D)Text search
E)Intelligence agents
Q3) When creating a project plan,project analysts normally figure out the 'critical path'.
A)True
B)False
Q4) Identify three types of user documentation.Contrast when each form of documentation should be used.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Transition to the New System
Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/9087
Sample Questions
Q1) What is system maintenance?
Q2) Frequently,as people get used to certain ways of doing things,they view their job in terms of those processes rather than in terms of the business goals of serving customers.
A)True
B)False
Q3) There are three conversion locations - what are they and give some advantages of each.
Q4) If a trainer has been hired to train all staff before the new system goes 'live',it might be best to use:
A)direct conversion
B)pilot conversion
C)phased conversion
D)modular conversion
E)perpendicular conversion
Q5) Of direct and parallel conversion,parallel is the most risky.
A)True
B)False
Q6) What are the three key postimplementation activities?
Q7) What are the three major training options?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: the Movement to Objects
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/9088
Sample Questions
Q1) UML stands for:
A)United modular logic
B)Universal modeling layout
C)Unified modeling language
D)Ultimate mathematical language
E)Unfortunate monitor loss
Q2) Dynamic binding is a technique that delays identifying the type of object until ____ .
A)the module is compiled
B)the object is encapsulated
C)the methods are inherited
D)run time
E)pre-processing
Q3) The concept that says the same message can be interpreted differently by different classes of objects is called 'encapsulation'.
A)True
B)False
Q4) Encapsulation is the combining of DFDs and ERDs into a physical use-case.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16